Days Inn by Wyndham Reno

Muy sucio, y el baño tira el agua

The entire hotel is a sham. We had to talk to a person via a monitor (not a live being). We were sent to a shady alley way with young men drinking beer, another man was getting stoned. There was trash overflowing a garbage can. The entire area was unsafe. Turns out it was a La Quinta and they are now changing to a Days Inn, so it wasn't even a Days Inn! Nothing we were told was real and true. Several of the young men made cat calls at us as we tried to enter the battered door. We explained we didn't feel safe there and needed to leave; the monitor person was angry and refused to refund our money. I spent hours on the phone with Booking.com after learning that my reservation via Priceline was actually through Booking.com. I have never had an issue; I have Genius 3 level! I book a lot! I was assured I would receive a refund. I never did. Please for your own safety do not book here and now that I know Priceline is actually Booking.com, I will avoid Priceline and Days Inn by Wyndham going forward.

there was nobody at the front desk. You had a check in with the lady all over a computer that kept on freezing. A lot of windows had a ripped screens or toilet had a broken toilet seat. in the evening, there’s a lot of people lingering around smoking a lot of different things going on there. and for the price could’ve been a little bit better.

It can be fairly noisy from 3am if you sleep light. It appears to be a popular place for truckers/drivers, who seem to go out very early.

No person @ the front desk and being checked in by a virtual agent. The ceiling falling down in the bathroom. Listed as having a pool and no pool was available.

Took too long to check in when I checked in I took forever then when I did go to my room the room was dirty still the bed was somebody slept in they didn't replace the sheets floors towels on the floor trash on the counters it was just a mess

GPS missed location. But I saw the sign

We had to evacuate due to the fire it was the only tub t available l. The sink wouldn’t drain the room didn’t have a security lock and we didn’t get extra towels came to check in at 3. The rooms were still not ready at 6. We had to request new rooms. We finally got two rooms and they have us a smoking room for a baby. Overall not a great experience but they took pets. The only positive thing.

No staff on site. No breakfast or airport shuttle. Outside appearance and lobby could be improved.

Loud traffic, thin walls, lights didn’t work in our room, didn’t like the virtual check in to India instead an American at the desk, hotel literally falling apart, people living here and outside their rooms till late playing loud TV, sketchy people
Here. DONT COME HERE. Way overpriced for what it is!!!

The staff wouldn't let me check using a official document and I had to wait till somebody came to the lobby to sort it out and got charged extra 75 bucks for trying to cancel

As soon as we arrived there was what appeared to be urine in our bathtub. Moldy shower curtain. The shower head sprayed outside of the tub and the tub drain was also clogged. The door locks were all broken so extremely dangerous for a toddler who can now open doors with handle doorknobs on them. Staff refused to accommodate in any way. Did not offer a new room and no one ever came to clean our room.

There was no person behind the front desk, just a screen with a guy in Wisconsin. (Creepy!!) The room had no toilet paper and when I went to the front desk I was directed to "self serve".The room was good for dogs but the grounds ' lawns had not been mowed so the grass was mid calf high. This made picking up after dogs difficult. The guests were questionable, smoking stinky pot (skunk) and hanging out outside the rooms. I felt safe because I had dogs with me. The bath tub/shower had an old fiberglass bottom that was unstable and could lead to a fall..
'

There was a group of men hanging out outside by my door talking loudly and smoking. The door ton the room was missing the weatherstripping so their smoke easily got in to room. It was not clean the backs of the doors and walls were dirty. Many broken things. It didn’t feel safe because there was no front desk staff when I checked in. And the worst was the fact that the lights went out every morning when I wanted to shower, so I had to use the light of my phone. Then, I had to take the long walk to the office to find someone to get the lights back on. I guess I thought more of Wyndam. I will think twice next time.