Kingsgate Hotel Dunedin

Hotels
•
Kingsgate Hotels
7.5 (3378 reviews)
10 Smith Street , Dunedin , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast
Clean rooms
Friendly staff
Cons:
Paying for parking
Inconsistent water temperature
Somewhat dated facilities

Categories

Cleanliness
7.33
Room was exceptionally clean and comfortable, but there were scuff marks on walls and furniture.
Service
8.3
Staff were friendly and helpful, contributing positively to the overall experience.
Location
8.34
Close to the city center, making it convenient for exploring.
Room Quality
7.29
Rooms are large and comfortable, but some were dated with issues like thin pillows.
Amenities
6.82
Parking was paid and limited, and there were complaints about the lack of air conditioning.
Value for Money
6.78
Some guests felt the value was lacking due to additional fees and room conditions.
Food and Beverage
7.83
Breakfast was generally well received, though some desired fresher options.
Overall Experience
7.3
Guests had a mixed experience overall, balancing good location and comfort with several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Spacious Accommodation and Free WiFi
Located centrally in Dunedin, the Kingsgate Hotel offers 55 comfortable rooms with private balconies. Guests can enjoy spacious suites with separate living areas and modern en suite bathrooms. Unlimited free WiFi is provided throughout the property.

Jimmy Cook’s Kiwi Kitchen
Indulge in traditional New Zealand cuisine at the hotel's restaurant, 'Jimmy Cook’s Kiwi Kitchen'. Open daily for breakfast, guests can savor a great selection of local dishes in a cozy setting.

Convenient Location
Situated a short walk from the city centre, Kingsgate Hotel Dunedin provides easy access to attractions like the Otago Museum, just a 15-minute stroll away.

Book now to experience comfort and convenience at Kingsgate Hotel Dunedin.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all prepaid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, there is limited hotel parking available (charged) which operates on a first-come, first-served basis. If the hotel car park is full, metered parking is available near the hotel. Please note guaranteed premium car parking at the property can be pre-booked at a rate of NZD $15 per night. Please contact Kingsgate Hotel Dunedin using the contact details found on the booking form, to secure car space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

7.5
Based on 3378 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.3
B
Brett • solo_traveller • au
8
Pros:

Location and staff were great. Room was clean.

Cons:

A bit old and outdated

2026-06-13 • via Nuitee
R
Renee • solo_traveller • nz
8
2026-06-11 • via Nuitee
G
Gemma • solo_traveller • nz
5
Pros:

Central and convenient to town

Cons:

Noise in piping was happening through the night. Additional price for park on site.

2026-06-10 • via Nuitee
J
Jeremy • solo_traveller • au
10
2026-06-10 • via Nuitee
A
Anna • solo_traveller • nz
9
Pros:

Lovely building clean facilities

Cons:

Dining room was a bit chaotic trying to get a table

2026-06-08 • via Nuitee
S
Sarah • solo_traveller • nz
4
Average
Pros:

The location is great for our stay in dunedin

Cons:

Walls were so thin, could hear everything next room were talking about. And sadly the big draw card had been the cooked buffet breakfast for the last three years we have stayed, however this trip its changed to continental only and that had not been identified at time of booking.

2026-06-07 • via Nuitee
H
Hausia • couple • nz
6
Fair
Pros:

Clean and comfortable

Cons:

Some.staff where argumentative and not follow up what i have offered by previous staff on shift.

2026-06-07 • via Nuitee
G
Gaynor • couple • nz
8
Value for money, comfortable and great location
Pros:

Location
View , price .
2 chairs and a table good for having teas / coffee/ wine instead of having to sit on a bed which has happened usually
Good breakfast

2026-06-07 • via Nuitee
H
Helen • couple • nz
6
Great location but not great value.
Pros:

Location is superb

Cons:

Found out at check in parking is no longer free but $25 per night. Ok, but would have been good to know. Also no lunch, dinner or bar except room service. Rang reception, kitchen and concierge, no answer. Had to go to reception to order room service. We did get extra as an apology. The property has become quite dated and bathroom could do with a deep clean. The very long black hair on floor rather off putting.

2026-06-07 • via Nuitee
A
Aroha • couple • nz
5
Quick trip just an overnight stay so was ok. Photos and information need updating.
Pros:

The location was great and bed was extra comfortable.

Cons:

It wasn’t until after we booked we were informed the Restaurant is not operating. It doesn’t state anywhere that parking cost a massive $25 but yet you still park at your own risk. Unfortunately the booking was non-refundable which didn’t leave much of an option for us. Definitely an older building

2026-06-06 • via Nuitee
H
Harridge • couple • nz
6
Otherwise all OK
Pros:

Everything bar the noise from the adjacent bedrooms

Cons:

The walls between rooms are not soundproof nor insulated.
We had two heavy snorers in rooms 308 & 310 beside us. We were in Room 309 and were kept awake both nights by heavy snorers in the rooms on either side of us and found it quite draining.

2026-06-06 • via Nuitee
M
Margaret • solo_traveller • au
8
A friendly local.
Pros:

Friendly staff

Cons:

Decor is a little old but cosy.

2026-06-05 • via Nuitee
E
Emma • couple • nz
5
The negatives out done the positive’s
Pros:

The location and it was very clean

Cons:

The restaurant was shut, the bar was shut and you got charged $25 to park your car in there car park.. and we only found about the restaurant and bar when they message and found out about car parking when we got there. Our friends had stayed there 4 times before and said it was the first time they have ever had to pay for parking…

2026-06-05 • via Nuitee
H
Hailz36 • solo_traveller • nz
8
Pros:

Breakfast included

Cons:

I've stayed at this hotel, multiple times, and the staff seem to be completely unaware

2026-06-05 • via Nuitee
A
Annabelle • family_with_children • nz
7
2026-06-04 • via Nuitee
L
Luke • solo_traveller • nz
8
Good brekky and welcoming staff, good atmosphere for room
Pros:

Breakfast was good and friendly staff

Well spaced bedroom, easy and comfortable.

Cons:

Mold in bathroom around shower and bath.

Dust behind bed , pillows fell over edge of bed and when I pulled the bed out they were directly in historic dust.

2026-06-03 • via Nuitee
V
Vicki • solo_traveller • nz
10
2026-06-03 • via Nuitee
R
Ruth • solo_traveller • nz
8
Pros:

Bed was very comfy.

Cons:

Wifi was poor

2026-06-03 • via Nuitee
V
Vicki • extended_group • nz
7
2026-06-02 • via Nuitee
S
Steve • solo_traveller • nz
8
2026-06-02 • via Nuitee