Kingsgate Hotel Dunedin

Hotels
•
Kingsgate Hotels
7.5 (3437 reviews)
10 Smith Street , Dunedin , nz
+64 3 477 6784

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast
Clean rooms
Friendly staff
Cons:
Paying for parking
Inconsistent water temperature
Somewhat dated facilities

Categories

Cleanliness
7.33
Room was exceptionally clean and comfortable, but there were scuff marks on walls and furniture.
Service
8.3
Staff were friendly and helpful, contributing positively to the overall experience.
Location
8.34
Close to the city center, making it convenient for exploring.
Room Quality
7.29
Rooms are large and comfortable, but some were dated with issues like thin pillows.
Amenities
6.82
Parking was paid and limited, and there were complaints about the lack of air conditioning.
Value for Money
6.78
Some guests felt the value was lacking due to additional fees and room conditions.
Food and Beverage
7.83
Breakfast was generally well received, though some desired fresher options.
Overall Experience
7.3
Guests had a mixed experience overall, balancing good location and comfort with several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Spacious Accommodation and Free WiFi
Located centrally in Dunedin, the Kingsgate Hotel offers 55 comfortable rooms with private balconies. Guests can enjoy spacious suites with separate living areas and modern en suite bathrooms. Unlimited free WiFi is provided throughout the property.

Jimmy Cook’s Kiwi Kitchen
Indulge in traditional New Zealand cuisine at the hotel's restaurant, 'Jimmy Cook’s Kiwi Kitchen'. Open daily for breakfast, guests can savor a great selection of local dishes in a cozy setting.

Convenient Location
Situated a short walk from the city centre, Kingsgate Hotel Dunedin provides easy access to attractions like the Otago Museum, just a 15-minute stroll away.

Book now to experience comfort and convenience at Kingsgate Hotel Dunedin.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all prepaid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, there is limited hotel parking available (charged) which operates on a first-come, first-served basis. If the hotel car park is full, metered parking is available near the hotel. Please note guaranteed premium car parking at the property can be pre-booked at a rate of NZD $15 per night. Please contact Kingsgate Hotel Dunedin using the contact details found on the booking form, to secure car space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

7.5
Based on 3437 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.3
L
Li • couple • nz
1
Pros:

A very, very bad experience.
1. The promised good breakfast required extra payment. No integrity, false advertising.
2. Parking fees were not mentioned, and the fees were excessive.

3. Not worth the money at this hotel.

Cons:

A very, very bad experience.
1. The promised good breakfast required extra payment. No integrity, false advertising.
2. Parking fees were not mentioned, and the fees were excessive.

3. Not worth the money at this hotel.

2026-07-25 • via Nuitee
P
Paul • couple • nz
6
2026-07-23 • via Nuitee
N
Nina • solo_traveller • nz
7
2026-07-21 • via Nuitee
E
Elisapesi • couple • nz
10
Staff were super friendly, room is clean and comfortable beds.
Pros:

Great location, Friendly staff and comfortable beds.

2026-07-21 • via Nuitee
K
Kirsty • family_with_children • nz
8
Practical with cebtral location and comfortable
Pros:

Location and clean rooms

Cons:

The advertised 'free' buffet breakfast no longer provides a cooked option so felt this was a basic option for being a draw card to choose accommodation.

2026-07-20 • via Nuitee
G
Geoff • solo_traveller • nz
5
Pros:

Liked the location

Cons:

The hotel looks old and tired and needs to be refurbished, Hotel information is out of date and incorrect.
Having to pay $25.00 per night to park in the hotels car park is a bit steep.

2026-07-19 • via Nuitee
S
Sandy • family_with_children • nz
6
OK for one night, clean, comfortable, central location, breakfast a bonus
Pros:

We got upgraded so our rooms could be together, comfortable beds, nice view, central, breakfast included

Cons:

Shower and towels very budget, breakfast was nice but if you got there a bit later, things had run out and weren't replaced. Very narrow car parks onsite on a slope - we moved to free on-street parking but while we were briefly in hotel parking someone opened their car door into our rental, denting it and scraping off paint - we had to pay $2000 when we returned the car.

2026-07-19 • via Nuitee
S
Shelley Leigh • extended_group • nz
6
Pros:

Handy location

Cons:

A little tired. A bit taken back that I had to pay extra to park the car. Breakfast was average.

2026-07-19 • via Nuitee
B
Belinda • couple • nz
10
Enjoyable, value for money.
Pros:

Warm, comfortable hotel - close to town and great views. Breakfast was perfect!

2026-07-18 • via Nuitee
L
Lisa • family_with_children • au
9
A great night's sleep
Pros:

Beds were absolutely amazing, they were like sleeping on a cloud. Location was very central, easy to walk to places. Free breakfast was a nice touch

Cons:

That the laundry was not available to use.

2026-07-17 • via Nuitee
Z
Zhu Xin • extended_group • my
6
2026-07-17 • via Nuitee
W
Wright • solo_traveller • nz
8
2026-07-16 • via Nuitee
K
Kruse • solo_traveller • nz
10
Great location and comfort value for money
Pros:

Great bed clean great breakfast

2026-07-16 • via Nuitee
G
Garthruth • family_with_children • nz
8
2026-07-15 • via Nuitee
B
Bahle • couple • nz
8
Pros:

Disappointed that the hotel has reduced the breakfast buffet.

2026-07-14 • via Nuitee
O
Oscar • family_with_children • nz
7
2026-07-13 • via Nuitee
J
James • solo_traveller • nz
3
wouldn't stay again
Cons:

Parking at property was charged extra.
Room was cold
Minimal amenities in room
Breakfast didn't start til late

2026-07-13 • via Nuitee
J
Josh • solo_traveller • nz
8
Pros:

Easy check in, cheap and clean accommodation.

Cons:

Little outdated, not much lighting in the room, shower soaps were empty.

2026-07-12 • via Nuitee
K
Keira-Jane • couple • au
5
Pros:

Location walking distance to town

Cons:

Annoying dripping noise that didn’t stop
Breakfast was included but only for cereal & toast had to pay extra for hot breakfast

2026-07-11 • via Nuitee
S
Salome • couple • nz
10
Pros:

Breakfast was ok

Cons:

Breakfast bacon and eggs should be free with the breakfast complimentary

2026-07-11 • via Nuitee