Kingsgate Hotel Dunedin

Hotels
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Kingsgate Hotels
7.5 (3402 reviews)
10 Smith Street , Dunedin , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast
Clean rooms
Friendly staff
Cons:
Paying for parking
Inconsistent water temperature
Somewhat dated facilities

Categories

Cleanliness
7.33
Room was exceptionally clean and comfortable, but there were scuff marks on walls and furniture.
Service
8.3
Staff were friendly and helpful, contributing positively to the overall experience.
Location
8.34
Close to the city center, making it convenient for exploring.
Room Quality
7.29
Rooms are large and comfortable, but some were dated with issues like thin pillows.
Amenities
6.82
Parking was paid and limited, and there were complaints about the lack of air conditioning.
Value for Money
6.78
Some guests felt the value was lacking due to additional fees and room conditions.
Food and Beverage
7.83
Breakfast was generally well received, though some desired fresher options.
Overall Experience
7.3
Guests had a mixed experience overall, balancing good location and comfort with several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Spacious Accommodation and Free WiFi
Located centrally in Dunedin, the Kingsgate Hotel offers 55 comfortable rooms with private balconies. Guests can enjoy spacious suites with separate living areas and modern en suite bathrooms. Unlimited free WiFi is provided throughout the property.

Jimmy Cook’s Kiwi Kitchen
Indulge in traditional New Zealand cuisine at the hotel's restaurant, 'Jimmy Cook’s Kiwi Kitchen'. Open daily for breakfast, guests can savor a great selection of local dishes in a cozy setting.

Convenient Location
Situated a short walk from the city centre, Kingsgate Hotel Dunedin provides easy access to attractions like the Otago Museum, just a 15-minute stroll away.

Book now to experience comfort and convenience at Kingsgate Hotel Dunedin.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all prepaid bookings, the credit card used to facilitate payment must also be presented on arrival.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, there is limited hotel parking available (charged) which operates on a first-come, first-served basis. If the hotel car park is full, metered parking is available near the hotel. Please note guaranteed premium car parking at the property can be pre-booked at a rate of NZD $15 per night. Please contact Kingsgate Hotel Dunedin using the contact details found on the booking form, to secure car space.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

7.5
Based on 3402 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.3
N
Natalie • solo_traveller • nz
9
Pros:

Beds soo comfy, bath, sky tv and room this time had a seperate lounge lovely

2026-07-04 • via Nuitee
A
Amy • family_with_children • nz
9
It was perfect for us. Location was great and so was our room. We will definitely book again.
Pros:

The staff were great and the room was clean and warm.

Cons:

NA

2026-07-04 • via Nuitee
J
John • solo_traveller • au
6
Cons:

Its old and tired, badly in need of a facelift

2026-07-04 • via Nuitee
M
Maria • family_with_children • nz
8
Super staff, comfortable, great location .
Pros:

Room/beds, staff, location, price

Cons:

Booked bed and breakfast based on excellent cooked breakfast review . Received an email after booking to say kitchen was closed for dinner and room service (no mention of breakfast) so didn’t worry me . Would not have booked as we wanted a cooked breakfast before sporting competitions that we were attending . Breakfast provided was not as advertised and reviewed on booking.com

2026-07-04 • via Nuitee
M
MYLENE FAITH • extended_group • nz
8
2026-07-04 • via Nuitee
M
Mateo • family_with_children • nz
9
A great hotel to stay
Pros:

I like the ambiance and how the room looks like. The Guy in the receptionist is so kind and very friendly (afternoon shift). Very close to town. But parking is quite expensive but it’s alright your car will be safe. Overall I like the stay

Cons:

They don’t do vacuum when they do room service. Free breakfast is included in our stay but not many option for breakfast.

2026-07-03 • via Nuitee
A
Anthony • couple • nz
8
Pros:

The view. Gluten free cereal for breakfast.

Cons:

There were no electricity blankets but because we arrived in the afternoon we could put on the room heater which made the beds warm enough.

2026-07-02 • via Nuitee
C
Catherine • couple • nz
8
Pros:

The room has all the basic amenities. A particular highlight is the comfort of the beds - they are amazing. I like that there are two large beds in the room. The location is superb - close to everything you could need - walking distance to restaurants etc.

Cons:

The shower head - it sends out a circle of water that is empty in the middle, not great.

2026-07-01 • via Nuitee
M
MIKE • couple • nz
4
Cons:

walls are wafer thin - you can actually hear the conversation next door- no raised voices just people talking

2026-07-01 • via Nuitee
V
Vanessa • couple • nz
3
Terrible breakfast, no hot food , good coffee was at an xtra charge,
Pros:

Location

Cons:

Paying for parking as it was a surprise.

2026-06-30 • via Nuitee
J
janie • family_with_children • nz
10
Great location, comfy, warm and great value for money.
Pros:

The staff were extremely accommodating with having a carpark available and offering a portacot.

Cons:

We needed to be at an event at 7.30am on Saturday morning which made breakfast a big rush, it would have been helpful if breakfast opened at 6.30am.

2026-06-30 • via Nuitee
C
chong • extended_group • my
8
2026-06-30 • via Nuitee
P
Paul • couple • nz
7
2026-06-30 • via Nuitee
N
N • couple • gb
6
Slightly disapointing but ok if all you are looking for is a bed for the night.
Pros:

Location was great and spacious room.

Cons:

Housekeeping not the best. Our bed wasn’t made on one occasion and used cups were left in our room for 2 days. Also you should clearly state that ‘full breakfast included’ means continental only. I was disappointed to have paid near £40 extra per day for a bagel and cornflakes, and an additional $6 on top of that for a decent coffee each morning. Had i known that i probably would have went somewhere else as thats a big part of our holiday being able to sit down and take time to relax and enjoy a cooked (full) breakfast-something we dont get to do as busy professionals.

2026-06-30 • via Nuitee
K
Katie • family_with_children • nz
10
Great value for a weekend stay
Pros:

Central to town, easy parking, friendly staff, comfy beds

Cons:

N/A

2026-06-29 • via Nuitee
B
Barcillano • solo_traveller • nz
7
Cons:

The full breakfast is gone.. only serve continental.
No free parking .

2026-06-28 • via Nuitee
G
Greg • solo_traveller • nz
7
2026-06-28 • via Nuitee
B
Blair • couple • nz
9
2026-06-27 • via Nuitee
T
Tracey • solo_traveller • nz
7
Pros:

Location, breakfast included, balcony

Cons:

Lounge, bar etc rooms not available to use

2026-06-25 • via Nuitee
S
Sarah • extended_group • nz
9
Pros:

Central to town and amazing breakfast

2026-06-24 • via Nuitee