Comfort Inn & Suites Orange County John Wayne Airport

Hotels
•
Comfort
7.8 (1072 reviews)
2620 Hotel Terrace Drive , Santa Ana , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean rooms
Cons:
Inconsistent service
Room quality issues
Limited food variety

Categories

Cleanliness
7.44
Some reviews mention cleanliness positively, but there are concerns regarding old and smelly rooms.
Service
8.41
Staff received positive remarks, but some negative comments about responsiveness.
Location
7.95
Location had mixed reviews; some found it awkward and unsafe.
Room Quality
6.9
Issues with room condition mentioned, including old fixtures and noise disturbances.
Amenities
8.43
Amenities like breakfast and Wi-Fi received positive feedback.
Value for Money
7.89
Considered reasonable value for some aspects, but expectations were unmet by some guests.
Food and Beverage
6.94
Breakfast received mixed reviews; some enjoyed it, while others found it lacking variety.
Overall Experience
8.41
Overall experiences varied, but many guests expressed they would recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:10

Property Description

Convenient Location near John Wayne Airport
Located less than two miles from John Wayne Airport, the Comfort Inn & Suites Orange County John Wayne Airport offers a perfect retreat for travelers.

Modern Amenities for a Comfortable Stay
Enjoy a complimentary buffet breakfast, relax by the outdoor pool, and stay connected with free WiFi and a 40-inch flat-screen TV in every room.

Fitness Center and More
Stay active at the on-site fitness center and take advantage of convenient laundry facilities during your stay.

Experience the convenience and comfort at Comfort Inn & Suites Orange County John Wayne Airport. Book now for an unforgettable stay!

Important information:

Please note: We only accept bank issued credit cards in the name of the registered guest.

Prepaid credit cards, temporary cards, or credit cards without the imprinted guest's name will not be accepted as a method of payment.

Please note that guests must be 18 or older to check in to hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

7.8
Based on 1072 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 8.41
G
Gombas • solo_traveller • hu
1
Bed bugs - do not recommend
Pros:

Can not determine any positive feedback due to the bad experience.

Cons:

This was one of the most disappointing hotel stays I have experienced. During my stay, I received numerous bites that were subsequently confirmed by a doctor to be bed bug bites. The incident caused significant discomfort, medical concerns. Equally troubling was the hotel's complete lack of response after the issue was formally reported. A hotel operating under a major brand should maintain basic standards of cleanliness, guest safety, and customer care. Based on my experience, the property failed in all three areas, and I cannot recommend staying here.

2026-09-18 • via Nuitee
D
Daniel • couple • us
9
Pros:

Breakfast was generous and well maintained. beds were comfortable but a little to close to the ground. Close to UCI-Irvine for my appointments.

Cons:

Would be nice to have more restaurants within walking distance. The "Spoons" restaurant nearby was just okay.

2026-09-18 • via Nuitee
J
Jennifer • solo_traveller • us
3
No, the company doesn't care if you find a cockroach.
Pros:

The breakfast was good except I eally didn't want to eat anything because finding a huge cockroach in my room was there cockroaches in the kitchen???

Cons:

When I woke up in the early morning and used the bathroom, there was a huge COCKROACH in the bathroom. I informed staff, the lady apologized. I then said I took a picture a photo do you want to see it? She responded by saying,"No, I believe it". Nothing else was said and she didn't seem like she hasn't heard it before so that really put me off. It was no big deal to her. The staff obviously heard of that complaint before but seems like management doesn't care because if they did she would've acted like she could've done something. Her second sense hence of "I believe you no I don't wanna see a picture of the cockroach" shows that they're not dealing with the issue as well as they should.

2026-09-18 • via Nuitee
T
Tomas • solo_traveller • us
10
Good
Pros:

Is ok

Cons:

Is ok

2026-09-16 • via Nuitee
V
Valentin • solo_traveller • us
2
2026-09-13 • via Nuitee
R
Rocio • solo_traveller • us
10
2026-09-11 • via Nuitee
T
THELMA F • family_with_children • us
9
A Quiet Comfortable Inn Close To The FreeWay.
Pros:

Friendly Front Desk. Had Choice Of Which Floor For Room Location. Easy Check In/Out. Complimentary Coffee & Lemon Infused Water In Lobby. Comfy Beds. Movie Channels HBO & Showtime. Cable & Local Channels. Many Free Parking Spaces.
Strong Shower. Hot Breakfast-Scrambled Eggs, Sausage Patties, Bacon. Muffins & Bread.

Cons:

No Fruits For Breakfast. Only One Waffle Station. Walk-Ways Being Washed With Water Hose During Breakfast Time.

2026-09-10 • via Nuitee
K
Katherine • couple • us
5
2026-09-09 • via Nuitee
S
Samantha • couple • us
9
Clean and comfortable
Pros:

Nice property. Right off the freeway. Very clean. Comfortable beds.

Cons:

Nothing

2026-09-08 • via Nuitee
A
Antonio • solo_traveller • us
7
Cons:

The TV was not getting the cable signal. There were only 3 channels. The girl at the front desk said maintenance was already gone, right after checking in (3:10 pm) and there were no other rooms available.

2026-09-08 • via Nuitee
T
tarising • couple • us
9
will book again
Pros:

Well-appointed room and bath area. Very comfortable bed, too!

2026-09-02 • via Nuitee
H
Harada • couple • us
5
Pros:

Could not check in at 2:40

Cons:

Why I have to wait for 20 mins although everything was ready.

2026-08-31 • via Nuitee
H
harriet • couple • us
10
Pros:

Surprisingly quiet! Wonderful size room / great location

Cons:

Nothing

2026-08-28 • via Nuitee
M
mA • solo_traveller • us
8
2026-08-27 • via Nuitee
T
Trang • couple • us
8
2026-08-27 • via Nuitee
E
Erica • solo_traveller • us
8
The check in went fast and well. The hotel was a great value.
Pros:

The breakfast was hot and a lot of choices. The shower was hot and towels was clean and white. The bed was comfortable

Cons:

I had to leave the next day to go back home.

2026-08-26 • via Nuitee
H
Hayam • couple • us
5
2026-08-26 • via Nuitee
G
Gretta • solo_traveller • us
10
2026-08-25 • via Nuitee
K
Katelyn • couple • us
7
Overall nice
Pros:

Location, price

Cons:

Shower curtain smelled bad upon arrival and room was not the cleanest. A staff member was dismissive when informing us they had no available plastic utensils for us to use at the front desk.

2026-08-24 • via Nuitee
B
Brittnee • family_with_children • us
1
Not worth the price tag
Pros:

The pictures definitely show a better side of the hotel. The location decent

Cons:

The main problem is we had ants in our room, and after they promised to have it checked and sprayed while we were out that day, when we got back it was even worst. When we asked for another room they declined and we had search for another hotel at 10pm at night. The area is sketchy, there is a gap under the hotel door, the staff’s communication was short.

2026-08-23 • via Nuitee