Comfort Inn & Suites Orange County John Wayne Airport

Hotels
Comfort
7.8 (1006 reviews)
2620 Hotel Terrace Drive , Santa Ana , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean rooms
Cons:
Inconsistent service
Room quality issues
Limited food variety

Categories

Cleanliness
7.44
Some reviews mention cleanliness positively, but there are concerns regarding old and smelly rooms.
Service
8.41
Staff received positive remarks, but some negative comments about responsiveness.
Location
7.95
Location had mixed reviews; some found it awkward and unsafe.
Room Quality
6.9
Issues with room condition mentioned, including old fixtures and noise disturbances.
Amenities
8.43
Amenities like breakfast and Wi-Fi received positive feedback.
Value for Money
7.89
Considered reasonable value for some aspects, but expectations were unmet by some guests.
Food and Beverage
6.94
Breakfast received mixed reviews; some enjoyed it, while others found it lacking variety.
Overall Experience
8.41
Overall experiences varied, but many guests expressed they would recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:10

Property Description

Convenient Location near John Wayne Airport
Located less than two miles from John Wayne Airport, the Comfort Inn & Suites Orange County John Wayne Airport offers a perfect retreat for travelers.

Modern Amenities for a Comfortable Stay
Enjoy a complimentary buffet breakfast, relax by the outdoor pool, and stay connected with free WiFi and a 40-inch flat-screen TV in every room.

Fitness Center and More
Stay active at the on-site fitness center and take advantage of convenient laundry facilities during your stay.

Experience the convenience and comfort at Comfort Inn & Suites Orange County John Wayne Airport. Book now for an unforgettable stay!

Important information:

Please note: We only accept bank issued credit cards in the name of the registered guest.

Prepaid credit cards, temporary cards, or credit cards without the imprinted guest's name will not be accepted as a method of payment.

Please note that guests must be 18 or older to check in to hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1006 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 8.41
A
Anita solo_traveller us
3
The staff were very friendly and provided excellent customer serviceYou, way and beyond. get what you pay for. Our stay
Pros:

I didn’t it’s old and musty outdated

Cons:

The property is not up to par. When you go on vacation your accommodation should be the same or better than your home

2026-05-30 via Nuitee
E
Edelmira solo_traveller us
10
2026-05-28 via Nuitee
A
ANTHONY couple us
6
Might have to shake your sheets
Pros:

Location and fire pit

Cons:

There were roaches outside the door and both beds had sand in the beds and floor when I called front desk nobody answer and called several times was told when I checked out only a sorry

2026-05-27 via Nuitee
R
Ricardo solo_traveller us
10
Pros:

Muy limpio e instalaciones nuevas.

Cons:

Costo, quizás fue por el día festivo.

2026-05-26 via Nuitee
K
Ken couple us
9
I'll stay again.
Pros:

Very friendly accommodating people. The breakfast was pretty good for a hotel looks like this.

Cons:

It is aging, but pretty well.

2026-05-26 via Nuitee
D
Darren couple ca
10
It was a great stay - next time I am in Irvine - I would stay here again.
Pros:

Rooms were very clean, breakfast was very good, nice variety and good hours.

2026-05-26 via Nuitee
T
TRICHA couple us
10
It’s worth it
Pros:

Great location, clean rooms. Excellent breakfast

2026-05-24 via Nuitee
H
Helaina couple us
5
Pros:

Staff and breakfast was good

2026-05-22 via Nuitee
J
Julieta solo_traveller nl
7
Good value for money
Pros:

The mattress was quite good

Cons:

The girls at the lobby were nit very happy didnt love their attitude .

2026-05-21 via Nuitee
A
Aleixsandre family_with_children us
10
2026-05-19 via Nuitee
H
Henok solo_traveller us
10
2026-05-18 via Nuitee
B
Brewer couple us
4
Disappointed
Cons:

Placed in room across from electrical facility. Bad location. Room, just passable. I wouldn’t use the shower. Dirty carpet. Not very clean.

2026-05-18 via Nuitee
L
Leticia solo_traveller pt
1
A PIOR DA MINHA VIDA
Pros:

A recepcionistas

Cons:

Os quartos são mofados troquei duas vezes para ver se resolvia já que cheguei tarde de viagem, o quarto tem mofo, fede a cigarro as coisas são sujas o banheiro grudento

2026-05-16 via Nuitee
J
Jingxi extended_group us
5
Cons:

bad wifi

2026-05-14 via Nuitee
M
Morales solo_traveller mx
10
2026-05-13 via Nuitee
J
Jonathan Vo family_with_children us
1
Horrible property and unsafe environment, recently file a complaint dispute with BBB bureau
Pros:

below average and 1 star rating.

Cons:

This property is awful not truthful as shown on the picture. Unsafe environment and lots of guests smoking, some guests with shirt off and pants down near swimming pool. Disguishting especially if you travel with children. Lots of Police activity around this property. Our last occasion visit, there was a death body at the property surrounded by Police, Investigation Unit, and Coroner Van. We will never come back to this property and informed all friends and family members to stay away from this property in the future.

2026-05-11 via Nuitee
O
Oleg couple us
10
Pros:

Budget friendly without comfort sacrificed. Stuff is friendly. Always staying in this hotel.

2026-05-11 via Nuitee
S
Scott couple us
9
2026-05-10 via Nuitee
C
Cynthia family_with_children us
10
2026-05-09 via Nuitee
H
Harpreet couple us
10
2026-05-08 via Nuitee