Hilton Sacramento Arden West

Hotels
•
Hilton Hotels & Resorts
8.1 (812 reviews)
2200 Harvard Street , Sacramento , us
+19169224700

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent food
Comfy beds and pillows
Cons:
Bad service
Mold in room
Noise issues

Categories

Cleanliness
6.56
There were reports of mold in the bathroom and stains throughout the room, indicating poor cleanliness.
Service
8.53
Mixed feedback; while staff were noted as good, there were issues with responsiveness and support for complaints.
Location
8.07
Location was generally good but had issues with noise from the street.
Room Quality
8.02
Some rooms were reported as worn out, with maintenance issues affecting sleep quality.
Amenities
9.05
Amenities were appreciated, including a good bar area and breakfast.
Value for Money
7.01
Guests felt overcharged for services, impacting perceived value.
Food and Beverage
9.56
Food was highly praised; breakfast and restaurant quality were exceptional.
Overall Experience
8.03
Overall experience was marred by disappointment regarding room conditions and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:51

Property Description

Convenient Location
Situated in the Point West Business District, Hilton Sacramento Arden West offers easy access to top attractions like Cal Expo, Old Sacramento, and the State Capitol.

Shopping and Entertainment
Enjoy complimentary transfers to the Arden Fair Mall with over 165 stores, perfect for a day of shopping and entertainment.

Comfortable Accommodations
Unwind in spacious guestrooms featuring cozy beds, premium linens, and modern amenities like a 35-inch flat-screen TV and MP3-compatible alarm clocks.

Experience the best of Sacramento at Hilton Sacramento Arden West. Book now for a memorable stay!

Important information:

You must show a valid photo ID and major credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in public areas and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 13 per day.

Location

Guest Reviews

8.1
Based on 812 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 8.02
Amenities: 9.05
Value for Money: 7.01
Food and Beverage: 9.56
Overall Experience: 8.03
S
Shameka • solo_traveller • us
4
2026-06-30 • via Nuitee
V
Vanessa • solo_traveller • us
5
2026-06-29 • via Nuitee
G
Georgia • couple • us
10
Everything was great!? Lisa was great
Pros:

Close to location of travel

Cons:

N/a

2026-06-25 • via Nuitee
L
Linda • solo_traveller • us
8
Overall decent stay
Pros:

The bed was very comfortable and the room was very clesn.

Cons:

The resteraunt only opened once during my stay. The food at the bar was not good. My coffee bar in the room was not restocked on my 3rd day and there really should be a coffee bar in the lobby. This was a Hilton, I was disappointed.

2026-06-22 • via Nuitee
J
Javier • couple • us
8
Pros:

Spacious and the bed

Cons:

All good

2026-06-19 • via Nuitee
A
Adrianna • couple • us
10
2026-06-17 • via Nuitee
L
Loveless • family_with_children • us
10
2026-06-17 • via Nuitee
J
Juan • family_with_children • us
1
So bad
Pros:

Nothing allow drugs around the place many people drinking alcohol and drugs

Cons:

Everhing

2026-06-15 • via Nuitee
X
Xiu Yan • family_with_children • us
10
2026-06-15 • via Nuitee
B
Brad • family_with_children • us
10
2026-06-15 • via Nuitee
E
Erica • family_with_children • us
8
Pleasing
Pros:

There was an issue with our room and they were very responsive and quick to us back to comfort.

Cons:

In our first room one of the covers seem stained and ac wasnt working, but they quickly moved me to another room.

2026-06-15 • via Nuitee
J
Jessie • solo_traveller • us
10
Pros:

Everything was great

Cons:

There wasn't anything we didn't like

2026-06-15 • via Nuitee
C
Chavez • family_with_children • us
5
The AC did not work in our room
Pros:

The rooms are nice and clean

Cons:

I don’t like that we have to pay for parking when it’s not even parking for guest or a designated area. It is always full and they don’t protect from theft. Absolutely ridiculous!

2026-06-15 • via Nuitee
J
James • solo_traveller • us
10
2026-06-12 • via Nuitee
K
Katie • extended_group • us
2
Pros:

Your alarm going off at all hours of the night showed me EXACLTY what this place is about

Cons:

Your “ false alarms” I get once or twice but over 5 times in a 2 day trip?!

2026-06-11 • via Nuitee
Y
Ybone • solo_traveller • us
1
2026-06-08 • via Nuitee
B
Buna • couple • us
10
Pros:

Location, bed was comfortable near the mall

Cons:

Fire alarm went off at 5AM BUT we were the only ones outside that was not fun waking up. It’s like no one took the fire alarm seriously and it was not a drill

2026-06-08 • via Nuitee
M
Micheal • couple • us
7
2026-06-08 • via Nuitee
A
april • couple • us
10
2026-06-08 • via Nuitee
R
Rudy • couple • us
8
2026-05-26 • via Nuitee