Ontario Airport Hotel & Conference Center

Hotels
•
Hyatt
8.4 (1035 reviews)
700 North Haven Avenue , Ontario , US
+1 909-980-0400

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great location
Cons:
Cleaning issues
Renovation disruptions
Limited food options

Categories

Cleanliness
7.79
Some reviews indicated that the bathroom hadn’t been deep cleaned in a while, and rooms lacked regular cleaning.
Service
9.26
Multiple reviews praised staff for being helpful, friendly, and professional.
Location
9.3
Many guests mentioned the excellent location, close to various attractions.
Room Quality
8.25
Reviewed as comfortable, but some mentioned issues with older fixtures.
Amenities
7.78
Concerns about micowaves and some amenities being lacking or inadequate.
Value for Money
8.74
General sentiment indicates it's reasonably priced for the quality, but some felt it could be better for what they paid.
Food and Beverage
7.29
Continental breakfast mentioned but with additional charges, which some guests found disappointing.
Overall Experience
8.76
Guests noted a generally enjoyable stay despite some challenges, highlighting the friendliness of staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:20

Property Description

Luxurious Amenities

This hotel offers a range of upscale amenities to ensure a comfortable stay. Each guest room is equipped with a cable TV with premium channels, a full-size work desk, and tea/coffee-making facilities. The en suite bathroom boasts granite countertops and upscale bath products for a touch of luxury.

Dining and Entertainment

Indulge in delicious American cuisine at Mr. J Bar & Grill or enjoy a variety of beverages at the bar, which offers an extensive menu of beer, wine, and signature cocktails. Need a caffeine fix? Head to the Coffee Bean and Tea Leaf shop conveniently located in the lobby.

Relaxation and Convenience

Unwind at the outdoor heated pool and hot tub, stay active at the modern fitness center, or take care of business at the on-site business center. With its proximity to the Ontario Convention Center and other attractions, Ontario Airport Hotel & Conference Center is the perfect choice for your next stay.

Book now for an unforgettable experience at Ontario Airport Hotel & Conference Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Location

Guest Reviews

8.4
Based on 1035 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
M
Mercado • solo_traveller • us
10
2026-09-19 • via Nuitee
A
Andrea • solo_traveller • us
10
2026-09-14 • via Nuitee
T
Torrez • solo_traveller • us
4
2026-09-14 • via Nuitee
A
Alondra • family_with_children • us
10
2026-08-24 • via Nuitee
A
András • family_with_children • hu
3
Cons:

Tha air conditioning was extremly loud during the night. The hotel was under renvation, but the information about the works were only patial. The restaurant wasn't working, to have a breakfast took for ages.

2026-08-12 • via Nuitee
G
Gary • couple • us
10
All in all great value for a sleep over
Pros:

Super close to the arena

Cons:

Big renovation job going on made it look closed down when I pulled up. It should of communicated that

2026-08-10 • via Nuitee
M
Monica • couple • us
10
Pros:

Very clean and staff were so Nice

2026-08-09 • via Nuitee
J
Jessica • family_with_children • us
1
2026-08-08 • via Nuitee
N
Nora • solo_traveller • us
1
Very disappointed
Cons:

Booking allowed us to book and pay and when we got there the entire hotel was closed for renovations. Booking needs to update its hotel list

2026-08-04 • via Nuitee
O
Olivia • couple • us
10
Classic Comfort Good Value
Pros:

The hotel was in the middle of a remodel but our rooms
were quiet even though they overlooked the
pool, friendly staff, easy check in process

Cons:

With remodels that means certain amenities are blocked off, with that in mind, you just work around it, they had a few eating options on sight but no continental breakfast

2026-07-19 • via Nuitee
T
Tene • couple • us
10
Pros:

Friendly security guys and staff

Cons:

Had to change out room key/cards multiple times because they wouldn’t work; hotel going through renovations which made it slightly complicated in terms of gaining access to room. Also no elevator

2026-07-19 • via Nuitee
P
Paz • couple • us
4
2026-07-04 • via Nuitee
Z
Zayra • couple • us
1
Not worth what I paid for not pool or breakfast which also said it was included in my stay.
Pros:

Did not like anything, not what I expected.

Cons:

The pool and jaccuzi were not working, they were under construction. There website never said the pool area wasn’t working. Then I wouldn’t have booked the room at this hotel. Also it said breakfast was included and the front receptionist said I didn’t have the breakfast included on my stay.

2026-07-03 • via Nuitee
M
Mercado • solo_traveller • us
9
2026-06-29 • via Nuitee
J
Jessica • couple • us
10
Really nice stay close to arena
Pros:

Very nice room, friendly staff and comfortable bed

Cons:

Some construction, had to drive around-nothing major

2026-06-26 • via Nuitee
A
Ana • couple • us
10
2026-06-18 • via Nuitee
O
Ortez • couple • us
7
2026-06-18 • via Nuitee
J
Julianna • solo_traveller • us
10
2026-06-09 • via Nuitee
I
Israel • couple • us
5
2026-06-08 • via Nuitee
B
Blas • family_with_children • us
8
Great stay overall
Pros:

There is construction going however rooms are clean and comfortable

Cons:

I didn’t like that the pool is under construction as well. Didn’t say anything when I was booking

2026-06-08 • via Nuitee