Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise disturbances
Limited food options for vegetarians

Categories

Cleanliness
8.44
Some guests mentioned noise from other guests in the spa, affecting the peaceful atmosphere.
Service
9.41
Overall, service was described as excellent, with staff going above and beyond to assist guests.
Location
9.45
Central location, close to popular attractions and easy access to travel options.
Room Quality
8.9
Rooms were noted to be comfortable and well-appointed.
Amenities
8.93
Spa and restaurant facilities were highlighted positively, despite some service issues.
Value for Money
8.39
Mixed reviews on value, particularly with breakfast charges and vegetarian options.
Food and Beverage
7.94
Limited vegetarian breakfast options and some guests felt additional charges were unfair.
Overall Experience
8.91
Generally positive experiences noted, with some issues but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Heritage Hotel in the Heart of the City

Exquisite Dining Options and Event Spaces
Indulge in Michelin-starred Indian cuisine at Quilon or enjoy award-winning afternoon teas at Kona. With two additional restaurants and a Victorian Courtyard for al fresco dining, your culinary desires are well-catered for. The hotel also offers a variety of meeting spaces, including a conference suite, making it ideal for both leisure and business travelers.

Relaxing Spa Treatments and Wellness Experiences
Unwind at J Wellness Circle with spa treatments inspired by Indian wellness philosophies. The natural ingredients and products used will rejuvenate your senses. Ensure to pre-book your treatments to fully experience the serenity and relaxation offered.

Convenient Location and Modern Amenities
Located a short walk from Buckingham Palace and Hyde Park, our hotel provides easy access to major city highlights. Enjoy complimentary WiFi, air-conditioned rooms with modern amenities, and impeccable service. Book now to experience the perfect blend of luxury and convenience.

Important information:

Please note that the card used to make the booking needs to be present upon arrival.

Children under the age of 16 years are not allowed in the spa, including our vitality pool, sauna, wet areas facilities, and the Fitness Centre. The spa treatment pre-booking is essential.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £50 per person per night when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 55 per day.

Location

Property Video

Guest Reviews

8.8
Based on 6862 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
J
jucara • solo_traveller • br
9
Vou voltar
Pros:

Quarto espaçoso e bem equipado

Cons:

Nada

2026-05-22 • via Nuitee
A
Antonio Roberto • family_with_children • br
8
Pros:

Localização

Cons:

Acesso aos quartos extremamente complicados e longe do Hall / elevadores

2026-05-22 • via Nuitee
J
jucara • couple • br
9
Vou voltar
Pros:

Quarto amplo e confortável

Cons:

Nada

2026-05-22 • via Nuitee
R
Rowena • family_with_children • ae
6
Great location and spacious rooms
Pros:

Fantastic customer service. In fact the staff are what make the hotel! LOVED the foot soak brought to our room on our first night in. Luxurious Molton Brown bath products. Ample cupboard space! Few metres from St. James Park tube station and a convenience store just next to the hotel.

Cons:

Twin room beds were extremely narrow. Big stain on carpet in the family suite and the couch definitely requires re-upholstering. Drain in bath was clogged so water would fill up around your feet while bathing. There were dead pigeons trapped in wire mesh right outside our window but the issue was dealt with after we brought it to the attention of the staff and an apology card with a bottle of wine left in our room which was a nice touch and appreciated. Breakfast was not up to the standard expected of the Taj. In my opinion, the management have not gone for good quality items as far as the ham and croissants go just to give an example. There was only natural yogurt with no other selection and the paratha was inedible. Also, I definitely think the hotel should introduce a dress code for dining areas … no pyjamas should be allowed in the breakfast room … my god this is the Taj there should be some standards !!! Also, the rooms are not sound proof at all! Could hear next door arguments and TV quite loud.

2026-05-22 • via Nuitee
F
Frank • solo_traveller • ie
10
Pros:

All the hotel staff were so professional and friendly. It is so clear that this hotel group places the delivery of exceptional customer service at the forefront of their delivery. Unfortunately, now a lot of hotel chains are going in the opposite direction. We were so impressed we have already booked our stay with Taj on our next London trip. Brilliant hotel

2026-05-22 • via Nuitee
C
Costina • family_with_children • ro
8
overall ok.
Pros:

friendly staff, very helpful. the room was ok ,quite big, the bathroom relatively small but ok. clean. good location.

Cons:

The breakfast is not fantastic, but you do have options, however the breakfast room is quite small for the size of hotel and you might have to wait 15-20 min for a table during busy times.

2026-05-21 • via Nuitee
S
Sarah • couple • gb
4
2026-05-21 • via Nuitee
J
James • couple • us
10
Perfect Stay in London.
Pros:

Room was large and clean. Every thing was really good. Above expectations.

2026-05-21 • via Nuitee
N
Nisheeth • extended_group • ie
5
Breakfast time, one indian hostess, who we had the misfortune to see daily, would never even pretend to smile, was indif
Pros:

Location

Cons:

Toilet wasn’t clean and i had to call the housekeeping

2026-05-21 • via Nuitee
R
Roger • couple • gb
7
Excellent location for business.
Pros:

Great location for business

Cons:

No place to relax. Some construction work ongoing

2026-05-20 • via Nuitee
C
christian • couple • lu
9
Tres plaisant avec un personnel très accueillant
Pros:

Tres bel hotel , tres bien situé.

Cons:

Notre chambre sous les toits avaient des défauts.

2026-05-20 • via Nuitee
K
Kenny • solo_traveller • gb
8
2026-05-20 • via Nuitee
H
Henry • solo_traveller • fr
7
2026-05-20 • via Nuitee
F
FULYA • couple • tr
10
we like the hotel and can go back.
Pros:

the superiour king room was very spacious and comfortable. unfortunately the bathroom was uncomfortable and very old. It did not fit to the expectations. location is good and very close to the tube. breakfast was wonderful, it could not be any better.

Cons:

the very small bathroom had very old equipment,

2026-05-20 • via Nuitee
J
Joan • solo_traveller • gb
10
2026-05-19 • via Nuitee
C
Claire • solo_traveller • fr
8
Very convenient and comfortable
Pros:

The location is great and the room spacious and comfortable

Cons:

Having to queue for breakfast

2026-05-19 • via Nuitee
R
Robyn • couple • us
10
2026-05-19 • via Nuitee
S
Samudra • solo_traveller • lk
8
Very pleasant
Pros:

Proximity to sightseeing and underground station Victoria and Cardinal Place Shopping Center

Cons:

Early closure of the SPA

2026-05-19 • via Nuitee
R
Roxane • couple • fr
10
2026-05-19 • via Nuitee
L
Leonel • solo_traveller • fr
10
2026-05-18 • via Nuitee