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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Kid-friendly buffet
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Hot spring bath
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Outdoor furniture
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Heritage Hotel in the Heart of the City
Exquisite Dining Options and Event Spaces
Indulge in Michelin-starred Indian cuisine at Quilon or enjoy award-winning afternoon teas at Kona. With two additional restaurants and a Victorian Courtyard for al fresco dining, your culinary desires are well-catered for. The hotel also offers a variety of meeting spaces, including a conference suite, making it ideal for both leisure and business travelers.
Relaxing Spa Treatments and Wellness Experiences
Unwind at J Wellness Circle with spa treatments inspired by Indian wellness philosophies. The natural ingredients and products used will rejuvenate your senses. Ensure to pre-book your treatments to fully experience the serenity and relaxation offered.
Convenient Location and Modern Amenities
Located a short walk from Buckingham Palace and Hyde Park, our hotel provides easy access to major city highlights. Enjoy complimentary WiFi, air-conditioned rooms with modern amenities, and impeccable service. Book now to experience the perfect blend of luxury and convenience.
Please note that the card used to make the booking needs to be present upon arrival.
Children under the age of 16 years are not allowed in the spa, including our vitality pool, sauna, wet areas facilities, and the Fitness Centre. The spa treatment pre-booking is essential.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Location, doormen are so friendly, and clean comfortable rooms
The bar is supposed to shut at 11pm as is the norm and stated on the website. My husband and I got back at 10.30pm after a show and fancied a nightcap, so we went to the bar to ask for a drinks menu only to be told by the barman that the bar was shutting so he would not serve anymore drinks. This was strange as there were a few tables sitting with drinks, and it was only 10.30/35pm. He then followed up to say, you can go to your room and order drinks to their via room service ?! V strange indeed.
Breakfast was chaotic, with a queuing system for being seated that does not seem to work. When we were called to go to our table, within the minute it took the waitress to guide us down the corridor, some other guest who clearly didn’t think they had to queue like everyone else had taken our seats! So we were relegated to seats next to the service / kitchen area. The same general lack of manners pervaded round the self service buffet from other guests with staff seemingly resigned to this type of behaviour.
This is our 4th stay at the hotel, and sadly it’s not quite at the same standard as our previous visits.
Location
Breakfast was an expensive option. And there are no USB sockets in our room
The breakfast was delicious and the Indian options delightful.
Prices were high.
Konum ve mimarisini çok beğendim
Kahvaltı
Een zeer mooi hotel in hartje Londen. Ruime kamers met een praktische badkamer en een goede douche. Zeer mooie rustgevende welnessruimte. Uitgebreid ontbijt met veel verse producten.
De vriendelijkheid van het personeel was naar onze mening ondermaats. Wat zeer spijtig is.
Lovely environment, polite and courteous staffs, lovely breakfast served. Worth the money
The location was perfect. Very walkable area with attractions and restaurants. The hotel was lovely and the staff was excellent.
Room was clean an spacious
but it was located on the far end of the hotel, like walking towards the back quarters.
The view nil... it was of a basketball court and alley. Nothing to look at, asked for a room change and they said it was an upgrade! :-/
On Booking.com
While we booked a "normal" room, it was actually like a suite, a short hallway connected the entryway, bathroom, walk-in closet, and bedroom. It was very nice! The staff was very friendly and the location is really quite excellent. Short walks to the Underground, pubs, shows, parks, and the palace!
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