Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise disturbances
Limited food options for vegetarians

Categories

Cleanliness
8.44
Some guests mentioned noise from other guests in the spa, affecting the peaceful atmosphere.
Service
9.41
Overall, service was described as excellent, with staff going above and beyond to assist guests.
Location
9.45
Central location, close to popular attractions and easy access to travel options.
Room Quality
8.9
Rooms were noted to be comfortable and well-appointed.
Amenities
8.93
Spa and restaurant facilities were highlighted positively, despite some service issues.
Value for Money
8.39
Mixed reviews on value, particularly with breakfast charges and vegetarian options.
Food and Beverage
7.94
Limited vegetarian breakfast options and some guests felt additional charges were unfair.
Overall Experience
8.91
Generally positive experiences noted, with some issues but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Luxurious Heritage Hotel in the Heart of the City

Exquisite Dining Options and Event Spaces
Indulge in Michelin-starred Indian cuisine at Quilon or enjoy award-winning afternoon teas at Kona. With two additional restaurants and a Victorian Courtyard for al fresco dining, your culinary desires are well-catered for. The hotel also offers a variety of meeting spaces, including a conference suite, making it ideal for both leisure and business travelers.

Relaxing Spa Treatments and Wellness Experiences
Unwind at J Wellness Circle with spa treatments inspired by Indian wellness philosophies. The natural ingredients and products used will rejuvenate your senses. Ensure to pre-book your treatments to fully experience the serenity and relaxation offered.

Convenient Location and Modern Amenities
Located a short walk from Buckingham Palace and Hyde Park, our hotel provides easy access to major city highlights. Enjoy complimentary WiFi, air-conditioned rooms with modern amenities, and impeccable service. Book now to experience the perfect blend of luxury and convenience.

Important information:

Please note that the card used to make the booking needs to be present upon arrival.

Children under the age of 16 years are not allowed in the spa, including our vitality pool, sauna, wet areas facilities, and the Fitness Centre. The spa treatment pre-booking is essential.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

8.8
Based on 7156 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
P
Patricia • solo_traveller • us
10
2026-08-29 • via Nuitee
A
Alaaldin • solo_traveller • ae
1
2026-08-29 • via Nuitee
A
Aikaterini • solo_traveller • gb
9
Had a great time
Pros:

The hotel itself, facilities and cleanliness

Cons:

Breakfast time was a bit manic.

2026-08-29 • via Nuitee
P
Patricia • couple • us
10
Pros:

very kind and room is ver good

2026-08-29 • via Nuitee
S
Sara • couple • us
9
Great place near all the sites.
Pros:

Staff was awesome and the location excellent.

Cons:

Bed was to hard for my husband.

2026-08-29 • via Nuitee
M
Melike • family_with_children • tr
8
2026-08-28 • via Nuitee
E
Errol • couple • us
8
Great location but noisy due to subway.
Pros:

Great property well located.

Cons:

Subway runs under the hotel and vibrations most of the time . Especially when in the rooms.

2026-08-28 • via Nuitee
P
Pat • couple • us
10
2026-08-28 • via Nuitee
A
arthurlm • couple • fr
9
Pros:

Petit déjeuner et déjeuner de qualité (le fish & chips vaut vraiment le détour).
Personnel attentif.
Le spa est bien agréable en fin de journée. Il est également peu fréquenté.

Cons:

Le spa ferme un peu tôt.
Les chambres (pour en avoir testé un nombre important) ne sont pas toutes égales en terme d'espace et d'agencement (mais RAS sur les équipements).

2026-08-28 • via Nuitee
J
Joshua • family_with_children • gb
10
2026-08-28 • via Nuitee
L
Louise • couple • gb
8
2026-08-27 • via Nuitee
N
Nina • solo_traveller • nl
9
2026-08-27 • via Nuitee
J
Jayne • extended_group • gb
10
2026-08-26 • via Nuitee
J
John • couple • us
9
Praliven is a wonderful manager!!! She made our stay a joy! Tyler is another kind manager! And Jeff is also kind.
Pros:

Beautiful…
But be warned: Metro station is partially beneath the hotel so light sleepers should request a room away from the rumble!!

2026-08-26 • via Nuitee
C
Chongwon • solo_traveller • kr
7
2026-08-26 • via Nuitee
R
Romana • solo_traveller • at
10
Pros:

Tolle Lage, tolles Ambiente, tolles Zimmer, sehr nettes Personal 😃

Cons:

5% Aufschlag pro Nacht

2026-08-26 • via Nuitee
V
Victor • couple • fr
8
2026-08-26 • via Nuitee
M
Marie-Alice • family_with_children • fr
8
2026-08-25 • via Nuitee
F
Federica Miriam • solo_traveller • it
9
2026-08-25 • via Nuitee
C
charlotte • couple • be
8
Heel ontspannend
Pros:

De ligging, fantastisch bed. Zeer goed ontbijt ook.

2026-08-25 • via Nuitee