Hitchin Priory Hotel

Hotels
7.1 (1068 reviews)
Tilehouse Street , Hitchin , GB
+44 1462 547475

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Poor cleanliness
Dated rooms
Limited amenities

Categories

Cleanliness
6.35
Multiple mentions of mould, dated condition, and dust indicate poor cleanliness.
Service
7.85
Some positive mentions of helpful staff, but complaints about lack of responsiveness.
Location
8.85
Good central location is frequently praised.
Room Quality
5.85
Multiple issues with heating, outdated furnishings, and poor maintenance.
Amenities
6.35
Common amenities like breakfast and bar did not meet expectations.
Value for Money
6.85
Many felt the price did not match the quality of the rooms and service.
Food and Beverage
7.35
Breakfast was rated well but lacked variety.
Overall Experience
7.35
Overall dissatisfaction noted but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Charming Historic Setting
With its picturesque garden and historic architecture, Hitchin Priory Hotel offers a unique and charming setting for your stay in Hitchin.

Exceptional Dining Experience
Indulge in delicious buffet and Full English/Irish breakfast options served daily at the hotel's restaurant, promising a delightful culinary experience during your stay.

Convenient Location
Situated close to popular attractions such as Knebworth House and with easy access to London Luton Airport, Hitchin Priory Hotel provides a convenient base for your travels in the area.

Book your stay at Hitchin Priory Hotel now to experience comfort and convenience in a beautiful historic setting.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 1068 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 7.35
D
Derick • solo_traveller • gb
5
Pros:

Staff was polite food was nice location was perfect to visit family

Cons:

Bath panel was falling to bits
Plant flaking off the walls

2026-09-18 • via Nuitee
S
Steven • solo_traveller • gb
9
Pros:

Friendly staff especially Dave and great location

2026-09-15 • via Nuitee
D
deborah • couple • gb
3
2026-09-15 • via Nuitee
S
sally • couple • gb
5
2026-09-12 • via Nuitee
D
David • couple • gb
2
2026-09-12 • via Nuitee
S
Sarah • couple • gb
5
Good staff and helpful let down by old and poor quality room.
Cons:

Bed too old and too soft and pillows old. Shower very poor in bath. No WiFi in room.

2026-09-11 • via Nuitee
C
Christine • solo_traveller • gb
7
Pros:

Ideal location. Interesting building. Friendly staff. Good breakfast.

Cons:

Cracks in basin. Split in seat fabric of chair.

2026-09-10 • via Nuitee
B
Blatchford • solo_traveller • gb
2
2026-09-09 • via Nuitee
D
David • couple • gb
8
Value for money
Pros:

Lovely location set in beautiful surroundings Breakfast freshly made

Cons:

Room bit tired

2026-09-07 • via Nuitee
E
Elaine • extended_group • gb
5
Pleased I was only staying one night, it’s a lovely old building but spoilt by very poor maintenance
Pros:

It’s location was good & it’s a lovely old property

Cons:

The maintenance was poor, the doors didn’t lock from the inside, the toilet roll holder was broken, you had to stand on a chair to close the curtains properly & a tap was dripping

2026-09-07 • via Nuitee
B
Beverley • couple • gb
6
Good
Pros:

Interesting

Cons:

Looked a little tired

2026-09-07 • via Nuitee
D
Dawnie • couple • gb
6
Old hotel past it's best in central Hitchin
Pros:

Beautiful old building, some lovely features and history. But sadly, very tired with old furniture and decor, and not very clean. Check in was ok and friendly (room 12) a long winding trek to the room up various corridors and stairs (no lift as far as I could see). View looking out the front drive. Room was ok, tea/coffee/hairdryer, didn't use wifi. Breakfast was ok, hot food and various cereals/toast/yoghurts etc. Although coffee machine a bit poor. Location is great for town centre though, less than a 5 min walk

Cons:

Carpets felt old and threadbare, in the corridor sticky tape over carpet tears. Bathroom very basic, didn't even use the shower, it sprayed in every direction, obviously blocked full of whatever (needs new showerheads at least). Water was tepid, never got hot. We paid around £85 inc breakfast, but feel this place needs £20 knocking off...by all accounts there's a Premier Inn down the road which would have been nicer. When we arrived back late at night, I think one of the staff (maybe the chef?) had been smoking dope outside the front, not very professional I think, plus it smells disgusting

2026-09-07 • via Nuitee
D
Deb • couple • gb
3
Hotel was very disappointing, needs investment
Pros:

Perfect location for access to Hitchin. Set in lovely grounds

Cons:

The rooms are very tired and need refurbishing. Bathroom very dated, tiny shower and Luke warm water. Breakfast was inedible, cheap produce and had been sat out for ages, eggs all dried up

2026-09-06 • via Nuitee
L
Lasairfhiona • couple • gb
6
Not to sound sexist but I would say the hotel needs a woman's touch
Pros:

The staff were delightful

Cons:

The hotel is in bad repair with adhesive tape on worn carpets and the shower was poor. The mattress was just about ok but made to look better with nice linen

2026-09-03 • via Nuitee
M
Maeve • solo_traveller • ie
8
Pros:

Very friendly staff, old hotel but very in tune with the area. The town is just beautiful and 2 minutes walk. Bedroom was comfy with everything you need. Lovely bar onsite if you just fancy coming back early.

Cons:

No aircon or fan in room. We were there when it was 30 degrees and we nearly died with the heat. Even a fan may be helpful as I know its hard to install new aircon in old buildings.

2026-09-03 • via Nuitee
S
Sarah • couple • gb
9
2026-09-03 • via Nuitee
C
Christie • couple • gb
6
Pleasant, but wouldn't stay again.
Pros:

The room was very picturesque, with a four poster bed. The building was lovely and the staff friendly enough.

Cons:

There was no hot water, luke warm at best. The shower was connected to mixer taps rather than an over the head one, only one small bottle of shampoo was provided, no shower gel or anything else, so I think this was left by someone else.

There was a basket for coffee pods, but no pods.

The mattress was so soft I felt like I was on a boat whenever my husband moved. I was expecting a large double, i.e. a king size bed, but it was just large as in high and a four poster.

My husband's bed side light was about as powerful as a glow bug.

The breakfast left a lot to be desired too.

2026-09-02 • via Nuitee
A
Ashley • solo_traveller • gb
9
I will definitely come back
Pros:

Breakfast needs black pudding, your staff were great

Cons:

The bacon

2026-09-02 • via Nuitee
L
Lucy • solo_traveller • gb
4
Hotel in need of some TLC
Pros:

The location was good for Hitchin and the festival

Cons:

Unfortunately, the hotel is very run down and in need of some TLC. Carpets were threadbare, bathroom was grotty and the shower was poor

2026-09-02 • via Nuitee
G
Gemma • solo_traveller • gb
9
Fantastic staff who are all a real credit to the hotel.
Pros:

The staff were all amazing - very professional and enabled to the stay to be great.

2026-08-31 • via Nuitee