Hitchin Priory Hotel

Hotels
7.1 (1068 reviews)
Tilehouse Street , Hitchin , gb
+44 1462 547475

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Poor cleanliness
Dated rooms
Limited amenities

Categories

Cleanliness
6.35
Multiple mentions of mould, dated condition, and dust indicate poor cleanliness.
Service
7.85
Some positive mentions of helpful staff, but complaints about lack of responsiveness.
Location
8.85
Good central location is frequently praised.
Room Quality
5.85
Multiple issues with heating, outdated furnishings, and poor maintenance.
Amenities
6.35
Common amenities like breakfast and bar did not meet expectations.
Value for Money
6.85
Many felt the price did not match the quality of the rooms and service.
Food and Beverage
7.35
Breakfast was rated well but lacked variety.
Overall Experience
7.35
Overall dissatisfaction noted but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Charming Historic Setting
With its picturesque garden and historic architecture, Hitchin Priory Hotel offers a unique and charming setting for your stay in Hitchin.

Exceptional Dining Experience
Indulge in delicious buffet and Full English/Irish breakfast options served daily at the hotel's restaurant, promising a delightful culinary experience during your stay.

Convenient Location
Situated close to popular attractions such as Knebworth House and with easy access to London Luton Airport, Hitchin Priory Hotel provides a convenient base for your travels in the area.

Book your stay at Hitchin Priory Hotel now to experience comfort and convenience in a beautiful historic setting.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 1068 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 7.35
A
Adam • couple • gb
10
2026-08-14 • via Nuitee
N
Nigel • solo_traveller • gb
9
Stayed while attending a training course for work. Good overall experience close to the town centre and good amenities.
Pros:

Location was great, lovely setting, friendly staff, adequate room.

Cons:

The bathroom is in need of a deep clean, nooks and crannies just a little grubby.

2026-08-13 • via Nuitee
F
Farzana • solo_traveller • gb
8
Pros:

The staff and breakfast was really good.

2026-08-09 • via Nuitee
M
Mandy • solo_traveller • gb
7
Lovely old place in a very pretty location -comfy bed and clean sheets and towels but bathroom very much in need of atte
Pros:

The location,the scenery and the old building were beautiful.
The staff were all very friendly and helpful.

Cons:

The bathroom was in need of an upgrade. Although as clean as possible it had an air of a mens cloakroom which spoilt the comfort of the room. The shower was not good-black mould along the bottom seal and so small it was difficult to use without leaving the door open-so a towel needed to go on the floor. The faucet was large and stuck out making the space smaller and the head of the shower needed clearing as the water went in every direction except downwards:if you dropped the soap Lord help you!!! 🤪

2026-08-09 • via Nuitee
S
Steve • couple • gb
10
2026-08-07 • via Nuitee
R
Robert • solo_traveller • gb
7
Great food good bed, room needs a good clean
Pros:

Breakfast was excellent, the bed excellent the staff great

Cons:

The room no 8 needs a good clean so much dust and cobwebs plus a biscuit that looks like it's been there for ages ,the room needs a paint job and the bathroom could do with a upgrade .....

2026-08-05 • via Nuitee
O
Ole Jakob • solo_traveller • no
7
2026-08-04 • via Nuitee
G
Gerald • solo_traveller • gb
8
Pros:

Location next to town centre,access to countryside south of Hitchin,good parking and the building itself.
Friendly and helpful staff.

Cons:

Heat in my Priory Inn room, even with a fan...better in Priory Hotel room.

2026-08-02 • via Nuitee
G
Gareth • solo_traveller • gb
4
underwhelming
Pros:

not much

Cons:

Almost most every thing

2026-07-23 • via Nuitee
P
perks • solo_traveller • gb
7
2026-07-22 • via Nuitee
G
Garry • couple • gb
10
2026-07-22 • via Nuitee
T
Tuck • couple • gb
7
staff at this hotel , treated us with such respect .especially , Paula and chanda, and David.
Pros:

Location, staff and service were excellent.
Breakfast was ok . Thankfully chanda produced wonderful service and poached eggs.

Cons:

There were electrical maintenance issues in our original room , which should have been attended to before we got there. We were moved next door and the same electrical issue was in this room.
Room was clean , but tired abd tatty. Bathroom was adequate . But needs updating..

2026-07-20 • via Nuitee
W
Werner • couple • de
5
The hotel has potential and well located but it is tired and the breakfast not even as good as a local greasy spoon .
Pros:

Centrally located with friendly staff.

Cons:

The decor and room were tired and in need updating. The room was clean, however.The quality of the food available was obviously predicated on cost and generally v poor. The cooked breakfast virtually inedible.

2026-07-20 • via Nuitee
K
Kimberley • couple • gb
7
Did the job
Pros:

Location. Visually impressive

Cons:

Seemed a little down trodded. Cracked tiles in the bathroom and looked in need of minor upgrades such as curtains not hanging up fully and mix of low quality side lamps and better quality ones which seemed odd

2026-07-20 • via Nuitee
L
Leighton • couple • gb
10
Went to knebworth , great little village plenty of bars and restaurants
Pros:

Location

Cons:

N/a

2026-07-16 • via Nuitee
L
Lee • solo_traveller • gb
9
went for the location ,stayed for the menu
Pros:

the staff ,David in particular was excellent
the chef and his menu sublime ,which i wasnt expecting
Friendly and accessible cant fault

Cons:

the room was little tired

2026-07-15 • via Nuitee
K
Karen • couple • ie
6
2026-07-15 • via Nuitee
J
Janice • couple • gb
5
Apart from the breakfast we were disappointed but it was just for one ight
Pros:

The breakfast was very good. Plenty of choice and self service. If a cooked breakfast was required it was served but we chose continental.

Cons:

There was no hot water. The panel covering the pipes under the sink was laying on the bathroom floor and there was a dribble of water from the pipe. We were not aware there were so many stairs and no lift.

2026-07-14 • via Nuitee
J
James • solo_traveller • gb
9
Would recommend to anyone staying local to Hitchin or the surrounding town.
Pros:

Very easy parking system, very helpful staff, very lovely scenery & town, loved the old school British vibe of the architecture, they helped book a taxi for the concert I was going to which was a fair distance away, the breakfast was better then I would have expected, very clean rooms with comfortable beds & easy shower to use + free toiletries if you were not in possession of any. Accommodation can always be less pricy in this current economy, but I have paid more for less! Overall very satisfied with my stay here, will definitely go back if In the area.

Cons:

Nothing to not like, really, the man behind the bar couldn’t pour a pint to save his life lol, but it’s a hotel at the end of the day, not a pub & he happily repoured with my guidance haha, was a very friendly gentleman as were all the staff.

2026-07-13 • via Nuitee
J
John • solo_traveller • gb
7
2026-07-13 • via Nuitee