Hotel Shangri-La

Hotels
8.4 (377 reviews)
Corso Passo Buole 13 , Ala , it

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Cons:
Temperature issues in rooms
Breakfast quality inconsistencies
Parking accessibility

Categories

Cleanliness
8.51
Frequent mentions of cleanliness and positive feedback on room hygiene.
Service
8.68
Consistent praise for the staff's friendliness and assistance.
Location
8.52
Convenient location with easy access to restaurants and attractions.
Room Quality
8.27
Positive sentiments regarding room comfort but mentions of temperature issues.
Amenities
8.4
Basic amenities were mentioned, but gaps like fitness area noted.
Value for Money
8.36
Overall feel of good value for the services provided.
Food and Beverage
8.11
Mixed reviews on breakfast quality; some satisfaction with the restaurant.
Overall Experience
8.38
Overall positive experiences with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:24

Property Description

Scenic Location on River Adige
Hotel Viennese, nestled in Ala along the picturesque River Adige, offers a tranquil escape just 15 km from Monte Baldo ski area.

Convenient Transportation Options
Located near the A22 motorway, guests enjoy easy access with Ala Train Station a mere 250 metres away and a bus stop just 100 metres from the hotel.

Delightful Dining and 24-Hour Service
Indulge in a buffet breakfast with a variety of options or grab a drink from the bar. With 24-hour reception, your needs are always met at Hotel Viennese.

Ready to experience comfort and convenience at Hotel Viennese? Book your stay now!

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the restaurant is open from 18:30 until 21:00.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 377 reviews
Cleanliness: 8.51
Service: 8.68
Location: 8.52
Room Quality: 8.27
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.38
S
Sekowski solo_traveller pl
9
2026-05-30 via Nuitee
K
Klemens couple de
9
Es hat uns sehr gefallen!
Pros:

Ein sehr sauberes, frisch modern eingerichtetes Hotel. Nach der Renovierung und Inhaberwechsel haben wir jetzt das 3.mal dort übernachtet. Am Service und auch am Frühstück war nichts auszusetzen. Auch das angegliederte Cafe und Restaurant können wir empfehlen. Jedoch : siehe Unten

Cons:

Die Technik im Zimmer und Bad ist für nicht Spezialisten problematisch. Alles funktioniert per Knopfdruck, Beleuchtung ( einfach toll, wenn man die Technik des Ein-und Ausschaltens beherrscht) Rolläden im Zimmer und Bad. Die Leselampen am Bett konnten wir nicht einschalten, ebenso wie die Klimaanlage. Hier wäre eine Bedienungsanleitung sehr, sehr angebracht.

2026-05-30 via Nuitee
M
Monika solo_traveller de
8
Namaste
Pros:

Fahrradgarage
Großes Bad
Indisches Restaurant
Hilfsbereitschaft der Mitarbeiter

Cons:

Kinderparty im Frühstücksraum bis tief in die Nacht
Putzmittelduft beim Frühstück
Vollelektronik und Klimaanlage nur durch Personal an der Haussteuerung auszuschalten

2026-05-29 via Nuitee
C
Claudio solo_traveller it
10
2026-05-29 via Nuitee
D
Dani solo_traveller it
9
2026-05-27 via Nuitee
A
Andrea solo_traveller it
10
Pros:

Tutto

Cons:

Nulla

2026-05-26 via Nuitee
T
Tony couple se
10
Väldigt bra som alltid
Pros:

Bra frukost som alltid

Cons:

Väldigt många som röker på ute serveringen, vilket gör det så gott som omöjligt att sitta där utan att bli påverkad av röken och lukten. kanske kan dom be rökarna att röka på parkeringen som ligger intill.

2026-05-26 via Nuitee
W
Weghofer solo_traveller at
8
2026-05-11 via Nuitee
D
Daniele solo_traveller it
8
Pros:

Gentilezza, pulizia, condizioni hotel

Cons:

Nulla

2026-05-06 via Nuitee
J
Joachim extended_group de
7
Pros:

Gute Lage, Frühstück hätte besser sein können!

2026-05-06 via Nuitee
M
Modesta solo_traveller gb
9
Pros:

Patogus kambarys.

Cons:

Labai prasti pusryčiai. Nei kumpio, nei kiaušinių, nei daržovių - nieko. Labai trūko normalaus maisto. Galėjom valgyti tik granolą. Vien tik saldūs pusgaminiai.

2026-05-04 via Nuitee
L
Lozneanu couple it
9
Siamo stati benissimo, struttura moderna e accogliente
Pros:

La struttura moderna , accogliente. Siamo stati una notte , abbiamo cenato lì , i piatti sono abbondanti e molto gustosi, il personale molto gentile,
La colazione che era inclusa nel prezzo era tanta roba da scegliere tra dolci ed salati. Siamo stati benissimo

2026-05-04 via Nuitee
M
Mehtap couple de
10
Sehr empfehlenswert
Pros:

Zimmer sehr sauber, neue Ausstattung und sehr höfliches Personal

Cons:

War alles perfekt

2026-05-02 via Nuitee
D
Daniele couple it
10
Pros:

Pulizia e personale

2026-04-21 via Nuitee
M
Michael solo_traveller de
7
2026-03-18 via Nuitee
E
Eduardo C extended_group ar
9
Pros:

Trato muy cordial del personal y esolutivo.

2026-03-15 via Nuitee
E
Emanuele couple it
8
2026-01-31 via Nuitee
M
Marco family_with_children it
7
2026-01-28 via Nuitee
G
Giulia solo_traveller it
10
2026-01-23 via Nuitee
L
Lucio solo_traveller it
10
Soggiorno ad Ala.
Pros:

Mai mi sarei immaginato che un hotel in un paesino sperduto in provincia di Trento fosse dotato di modernità e comodità degne di un quattro stelle da città. La camera calda ed accogliente, il bagno enorme e pulitissimo. L'arredamento davvero all'avanguardia. Sotto, comodissimo pure il ristorante per poter cenare senza necessità di prendere l'auto di sera, guidare chissà dove. E' stata una bella sorpresa.

Cons:

A mio avviso avrei migliorato la colazione. Parere comunque personale.

2026-01-23 via Nuitee