Hotel Shangri-La

Hotels
8.4 (399 reviews)
Corso Passo Buole 13 , Ala , it

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Cons:
Temperature issues in rooms
Breakfast quality inconsistencies
Parking accessibility

Categories

Cleanliness
8.51
Frequent mentions of cleanliness and positive feedback on room hygiene.
Service
8.68
Consistent praise for the staff's friendliness and assistance.
Location
8.52
Convenient location with easy access to restaurants and attractions.
Room Quality
8.27
Positive sentiments regarding room comfort but mentions of temperature issues.
Amenities
8.4
Basic amenities were mentioned, but gaps like fitness area noted.
Value for Money
8.36
Overall feel of good value for the services provided.
Food and Beverage
8.11
Mixed reviews on breakfast quality; some satisfaction with the restaurant.
Overall Experience
8.38
Overall positive experiences with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:24

Property Description

Scenic Location on River Adige
Hotel Viennese, nestled in Ala along the picturesque River Adige, offers a tranquil escape just 15 km from Monte Baldo ski area.

Convenient Transportation Options
Located near the A22 motorway, guests enjoy easy access with Ala Train Station a mere 250 metres away and a bus stop just 100 metres from the hotel.

Delightful Dining and 24-Hour Service
Indulge in a buffet breakfast with a variety of options or grab a drink from the bar. With 24-hour reception, your needs are always met at Hotel Viennese.

Ready to experience comfort and convenience at Hotel Viennese? Book your stay now!

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the restaurant is open from 18:30 until 21:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 399 reviews
Cleanliness: 8.51
Service: 8.68
Location: 8.52
Room Quality: 8.27
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.11
Overall Experience: 8.38
R
Ralph • solo_traveller • de
9
Tolles Frühstück
Pros:

Alles sauber, sehr schönes und großes Frühstücksbuffet. Bequeme Betten. Wir kommen gerne wieder.

Cons:

Etwas seltsam zu bedienende Lichtschalter und Klimaanlage. Wenn man verstanden hat wie es geht funktioniert aber alles einwandfrei.

2026-07-25 • via Nuitee
A
Alessandro • solo_traveller • it
7
Pros:

Parcheggio

Cons:

Attesa check-in

2026-07-21 • via Nuitee
A
Arianna • couple • it
10
Pros:

We loved this location! Very clean, big and confortable room. And the bed? Just amazing!!

2026-07-16 • via Nuitee
K
Krajči • solo_traveller • sk
10
2026-07-14 • via Nuitee
K
Krzysztof • couple • pl
10
Pros:

Restauracja na miejscu ze znacznym jedzeniem kuchni indyjskiej. Prywatny parking. Dobre śniadanie.

Cons:

Na sniadaniu mogłyby być jakieś owoce.

2026-07-13 • via Nuitee
M
Monica • family_with_children • it
10
2026-07-08 • via Nuitee
A
Anna • couple • at
8
2026-07-06 • via Nuitee
C
Claudia • solo_traveller • de
8
2026-07-04 • via Nuitee
B
Bartoušek • solo_traveller • cz
10
2026-06-30 • via Nuitee
M
Massimiliano • solo_traveller • it
4
2026-06-28 • via Nuitee
D
Dirk • extended_group • de
9
Absolut zu empfehlen
Pros:

Tolles Lokal leckeres Essen

2026-06-27 • via Nuitee
D
Dani142 • solo_traveller • it
8
2026-06-26 • via Nuitee
A
Antonio • solo_traveller • it
10
Ala, a centrally located place for mountain hiking and exploring Lake Garda.
Pros:

Loved the breakfasts. The attendant opened the door at 6 AM letting me get an early train/bus to hike in the mountains.
It was comfortably air-conditioned. Outside was torrid as my shirt was saturated in sweat, but when I got back to the room I sighed with relief.
The staff paid attention to details. On Monday my sink was clogged. Slow drainage. I did not tell anyone. By Tuesday when I returned in the PM the clog was taken care of. The sink drained normally.
I never saw or tasted such lovely pastries for breakfast. The pastries were amazingly tasty and delivered fresh.

Cons:

It was very hot in Ala. I noticed a fan pointed at Sara's desk on Tuesday. She checked me in on Monday. Then there was a sign on the desk on Wednesday in Italian (all questions to be directed to the bar.) I guess all the guests knew Italian as I do.
Maybe she did not occupy the desk because of intolerable temperatures. I do not know as I left early and returned late every day.

2026-06-26 • via Nuitee
D
Degli Angeli • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-06-26 • via Nuitee
D
Degli Angeli • solo_traveller • it
10
Non è la prima volta
Pros:

Viaggio per lavoro. Per posizione e servizi ho quanto mi serve e di grande qualità senza perdere un solo minuto.

Cons:

A volte risulta pieno.

2026-06-25 • via Nuitee
F
Frank • solo_traveller • be
8
2026-06-25 • via Nuitee
B
Ben • couple • au
10
2026-06-25 • via Nuitee
A
Annette • couple • de
7
Sehr schönes Hotel mit organisatorischen Mängeln
Pros:

Sehr schönes Zimmer. Vollklimatisiert

Cons:

Zimmerreinigung, Kaffeemaschine war nicht aufgefüllt und war schmutzig, in der Zucker/Kaffeedose war kein Kaffee sondern ein aufgerissener Zuckerbeutel. Die Tische im Restaurant wurden nicht gereinigt . Das Personal im Restaurant war lustlos. Liebloses Frühstück

2026-06-21 • via Nuitee
M
Michael • solo_traveller • de
7
2026-06-15 • via Nuitee
M
Marco • solo_traveller • it
10
Una gran bella scoperta
Pros:

Tutto

Cons:

Nulla

2026-06-09 • via Nuitee