Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location (sea view / near center)
Friendly, helpful staff
Spacious rooms
Good breakfast
Cons:
Outdated facilities / needs restoration
Missing or non-functioning amenities (hairdryer, toiletries, heated pool, sauna/gym, wifi)
Noise issues / poor sound insulation
Bed/mattress quality and plumbing/water problems

Categories

Cleanliness
7
Mixed remarks: generally acceptable cleanliness but occasional issues noted (ceiling humidity/peeling paint, breakfast presentation problems and a mention of a fly/rancid pastry).
Service
9
Consistently praised: multiple reviewers highlight very friendly and helpful staff who resolve issues and provide good attention.
Location
9
Strong positive sentiment: numerous mentions of excellent location, near the center and with near-direct sea views.
Room Quality
6.8
Mixed to negative: some rooms described as spacious and with nice views, but several complaints about old condition, broken showers, noisy windows, mattress issues and small bathrooms.
Amenities
6
Negative: frequent comments about missing or non-functioning amenities (no hairdryer, limited toiletries, pool not properly heated, sauna/gym/advertised services unavailable, inconsistent wifi/entertainment).
Value for Money
6.5
Mixed/negative: several guests feel the price is high for the level of upkeep and amenities; a few note acceptable value for short stays.
Food and Beverage
8
Generally positive: breakfast repeatedly praised as good, varied and tasty, though isolated issues reported with presentation and one report of a rancid item/fly.
Overall Experience
8.5
Overall pleasant stays for many guests due to location, staff and comfortable rooms, tempered by maintenance and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:45

Property Description

Stunning Seafront Location:
Hotel Montecarlo is a charming property located right by the sea in Viña del Mar. Enjoy breathtaking views and serene surroundings during your stay.

Comfortable Accommodation:
The fully carpeted rooms at Hotel Montecarlo Viña offer cable TV and some even feature beautiful sea views. Relax in the cozy seating areas available in select rooms.

Delicious Dining Options:
Indulge in a continental breakfast served in your room or savor a variety of international dishes at the on-site restaurant. Take advantage of the happy hour specials at the two bars for a delightful evening.

Ready to experience a seaside getaway at Hotel Montecarlo Viña del Mar? Book now and make unforgettable memories by the beach.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 2258 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 6.8
Amenities: 6
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.5
M
Manuel • couple • cl
7
En general bien
Pros:

La atención del personal, el desayuno y el aseo

Cons:

La decoración pasada de moda y los materiales de los Marcos de las puertas feos, viejos, mal aspecto

2026-10-15 • via Nuitee
V
Veronica • family_with_children • cl
8
2026-10-14 • via Nuitee
P
Pablete Ricky • solo_traveller • cl
10
Pros:

Desayuno, este Hotel no falla.

Cons:

Nada.

2026-10-13 • via Nuitee
C
Camilo • family_with_children • cl
7
Pros:

Buena ubicación

Cons:

Las instalaciones un poco deterioradas.

2026-10-13 • via Nuitee
B
Beatriz • family_with_children • cl
10
Super bien todo !
Pros:

Si, cómodo y espacioso

2026-10-12 • via Nuitee
N
Natalia • solo_traveller • cl
8
Recomiendo
Pros:

La ubicación sin duda es el mejor atributo de este hotel

Cons:

Las instalaciones son antiguas, nada terrible pero es mejor tenerlo en consideración

2026-10-12 • via Nuitee
H
hernan • couple • cl
9
dias tranquilos
Pros:

ubicacion. y tranquilidad

2026-10-12 • via Nuitee
R
Rodrigo • family_with_children • cl
9
Pros:

La buena disposición del personal, habitación limpia y cómoda

2026-10-11 • via Nuitee
R
Rodrigo • family_with_children • cl
10
2026-10-11 • via Nuitee
C
Calderón Morales • couple • cl
9
Siempre volvemos con mi amore
Pros:

La ubicación es excelente
También muy buena atención a la habitación, y rico desayunos 😋
Agradecida

Cons:

En el baño falta un respidadero
Y falto en el baño un secador de pelo
Habitación linda vista en sexto piso

2026-10-10 • via Nuitee
I
Igsotob • solo_traveller • cl
8
Buena relación precio calidad
Pros:

Ubicación

Cons:

El jugo de naranja del desayuno

2026-09-19 • via Nuitee
S
sanhueza • solo_traveller • cl
10
Pros:

Ubicacion
Espacio para guardar el vehiculo

Cons:

Desayuno un poco desordenado ya que habia una seleccion de rugby aparentemente alojan alli x la cercania al colegio mackay

2026-09-18 • via Nuitee
R
ruben • couple • cl
10
2026-09-17 • via Nuitee
F
FELIX • couple • cl
10
descanso perfecto
Pros:

todo fue espectacular

Cons:

nada que me molestara

2026-09-14 • via Nuitee
M
María Gloria • extended_group • cl
10
Recomendado
Pros:

Muy bi

Cons:

Un poco descuidado de pintura sobretodo las puertas

2026-09-14 • via Nuitee
M
Marieta • couple • cl
4
Tenía mejores expectativas ya que había estado ahí en otra oportunidad, está desmejorado…
Pros:

La ubicación, está muy central.

Cons:

El jabón del baño malísimo, las almohadas, falta un espejo con aumento para maquillaje en el baño. Falta Papel higiénico extra de reserva.. casi se nos termina; habríamos tenido que bajar a solicitar…
Tuve que pedir otra toalla de baño( solo habían 2 y uso además una para la cabeza)

2026-09-14 • via Nuitee
S
SERGIO • couple • cl
3
No cumplió las expectativas
Pros:

La ubicacion

Cons:

Mal cuidado

2026-09-14 • via Nuitee
S
Sebastián Andrés • couple • dk
10
2026-09-14 • via Nuitee
M
María José • couple • cl
1
Pésima experiencia
Pros:

Solo la ubicación

Cons:

El servicio de la recepción fue muy negativo, no dejaron a mi pareja ingresar aunque la reserva estaba hecha con mi tarjeta desde booking y yo estaba escribiendo para que dejaran hacer el checkin, nunca volvería ni lo recomendaría al final no pudimos estar en todo el día porque no autorizaron la llegada.

2026-09-14 • via Nuitee
P
Pablo • solo_traveller • cl
8
2026-09-13 • via Nuitee