SureStay Studio by Best Western Pensacola

Hotels
•
SureStay Hotel by Best Western
7.5 (514 reviews)
7230 Plantation Rd , Pensacola , US
+1 850-479-1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms (many guests noted rooms were clean)
Good / great location
Kitchenette / full kitchen in many rooms
Friendly and helpful staff (noted standout attendant)
Spacious rooms / suite options suitable for families
Affordable / good value for many guests
Privacy-friendly room layouts (lift rooms)
Cons:
Limited breakfast selection (cereal, yogurt, fruit, toast) and items running out early
Cleanliness issues reported (critters/roaches, stains or possible blood/feces, plugged shower)
Broken ice machine
Noise issues and squeaky/bouncy beds
Front-desk responsiveness inconsistent or inept in isolated cases
Some rooms/facilities need refurbishing / outdated furniture
Cigarette smoke odor reported via shared vents

Categories

Cleanliness
5.5
Mixed: several guests called rooms 'super clean' and 'nuevo ... limpio', but multiple reports of critters/roaches, possible blood/feces on wall, plugged shower drain and unclear cleaning resulted in a notably negative cleanliness perception.
Service
9
Generally strong front-desk interactions noted (friendly staff, an 'amazing' attendant), though isolated reports of an inept desk person and slow/no responses to messages slightly temper an otherwise positive service impression.
Location
9
Frequently praised as 'great' and convenient; one guest listed location as a con, but overall location is a clear strength across reviews.
Room Quality
8
Rooms often described as large, comfortable, with kitchenettes and good bed comfort in some reports; negatives include squeaky/bouncy beds, poor pillows/sheets, outdated furniture for some units.
Amenities
7
Amenities are mixed: kitchenettes and lift rooms for privacy are positives, but the ice machine failure, limited/ran-out breakfast items and sparse grab-and-go offerings weaken the amenities score.
Value for Money
8.5
Multiple guests called the property affordable and suitable for families/extended stays; one comment noted price felt slightly high for the room condition, but perceived value is generally good.
Food and Beverage
5
Consistently criticized: breakfast described as very limited (cereal, yogurt, fruit, toast), items ran out early and several guests were disappointed or did not try it due to limited selection.
Overall Experience
8
Overall mixed-to-positive: many guests found it acceptable for extended stays or family trips and would stay again; issues with noise, occasional cleanliness problems and limited breakfast lower the overall experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Fully Equipped Kitchen in Every Guestroom

SureStay Studio by Best Western Pensacola offers guestrooms with a fully equipped kitchen, perfect for those who prefer to cook their own meals or have dietary restrictions. Enjoy the convenience and flexibility during your stay.

Outdoor Pool, Hot Tub, and Fitness Centre

Relax and unwind in the outdoor pool and hot tub, or stay active at the tennis court and fitness centre. Whether you prefer to lounge poolside or break a sweat, there are options for everyone to enjoy.

Convenient Business and Leisure Amenities

From meeting room facilities and business services for corporate guests to on-site launderette facilities for all visitors, SureStay Studio by Best Western Pensacola caters to a diverse range of travelers. Stay connected, productive, and refreshed throughout your stay.

Book your stay at SureStay Studio by Best Western Pensacola now to experience comfort and convenience during your visit to Pensacola.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Guest Reviews

7.5
Based on 514 reviews
Cleanliness: 5.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8.5
Food and Beverage: 5
Overall Experience: 8
J
Janelle • couple • us
3
2026-09-17 • via Nuitee
E
emily • extended_group • us
6
2026-09-16 • via Nuitee
B
Brice • solo_traveller • us
7
2026-09-13 • via Nuitee
T
Theresa • couple • us
10
Pros:

The studio was super clean

Cons:

The ice machine wasn’t working

2026-09-12 • via Nuitee
S
Shanann • couple • us
8
Would stay here again
Pros:

Location, clean, and quiet

Cons:

Our room would randomly smell of cigarettes. We think another guest who shared vents was smoking.

2026-09-11 • via Nuitee
R
richard d prue • solo_traveller • us
9
Pros:

The type of room.

Cons:

They ran out of some items at the continental breakfast.

2026-09-03 • via Nuitee
T
Tina • solo_traveller • us
8
2026-09-03 • via Nuitee
J
Joyce • family_with_children • us
8
2026-08-19 • via Nuitee
R
Ray • extended_group • us
8
Great location but need a better pillows, bed sheets is needed to be better and there shouldn’t have any critters crawl
Pros:

The location is great

Cons:

The first night
There’s critters crawling in the kitchen
Small roaches

2026-08-16 • via Nuitee
A
Arceneaux • family_with_children • us
8
Pros:

The breakfast is very little selection, but love the lift rooms for privacy and kitchenette

Cons:

The breakfast

2026-08-09 • via Nuitee
D
Desirè • solo_traveller • us
9
2026-08-04 • via Nuitee
M
Maria • family_with_children • es
8
Pros:

Friendly staff, nice location and the room was very large and comfortable. Breakfast was included. Simple but good.

2026-07-25 • via Nuitee
A
Allison Ferrell • solo_traveller • us
8
2026-07-24 • via Nuitee
D
Dominic • couple • us
5
2026-07-24 • via Nuitee
L
Leonardo • couple • us
10
Pros:

Everything was great

2026-07-20 • via Nuitee
S
Safari31999025658 • Couples
6
It’s okay
Pros:

In their defense I accidentally booked the wrong Best Western. My husband and I always stay at the Blue Angel Best Western and when we tried to check in we found out I made a mistake.

This is definitely an extended stay type place. If you’re familiar with Military lodging- it’s like that.

It’s fine. We didn’t sleep good at all. It was SO LOUD. At 4:00 am we woke up to what sounded like someone talking in our room. But they were outside downstairs. The bed was really squeaky/ bouncy. Linens were clean. I’m not sure that the shower was cleaned because the drain was plugged and some water was in the tub.

The young man that assisted us at the front desk was AMAZING. (Didn’t get his name but he had long hair.) so funny and genuine!

During night one (we got in late) I did send a message and attempted to email through the link provided asking if we could cancel the second night since we were going to another best western. The email wouldn’t send. No response to the text so we just stayed (my mistake- not their fault.)

Overall- if you want a not too expensive extended stay type of place it’s fine. We are pretty light sleepers which is why we always stay in a place we know.

Also- did not try the breakfast. Visiting family so no feedback there but looked to be grab and go typical stuff.

2026-07-19 • via Tripadvisor
A
Albert • solo_traveller • us
6
Surestay Pensacola
Pros:

We enjoyed the (2 King bedroom Suite with sleeper sofa) while traveling with our three grandchildren. It was the right size for the five of us.

Cons:

The facility need refurbishing of the room and restrooms.

2026-07-16 • via Nuitee
M
Meghan • family_with_children • us
1
2026-07-16 • via Nuitee
E
Eric • couple • us
10
2026-07-14 • via Nuitee
T
Tonya • solo_traveller • us
6
Pros:

I liked how the rooms were set up with a full kitchen. The bed comfort was excellent. I will definitely recommend staying.

Cons:

The breakfast was not what I expected. Only cereal, yogurt, fruit and toast.

2026-07-06 • via Nuitee