Residence Inn by Marriott Orlando Altamonte Springs Maitland

Hotels
•
Residence Inn
7.6 (300 reviews)
270 Douglas Avenue , Orlando , us

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Filthy rooms
Rude staff encountered
Outdated facilities
Slow response for supplies

Categories

Cleanliness
5.63
Rooms were filthy, moldy, and had blood stains. Clearly not cleaned properly.
Service
8.1
Staff was nice but unresponsive to needs; had to chase front desk for basic supplies.
Location
10
Location is excellent for access to nearby attractions.
Room Quality
6.64
Outdated, with issues like clogged toilets and broken amenities.
Amenities
6.09
Limited amenities; lack of items such as hangers, utensils, and cleaning supplies.
Value for Money
6.62
Had to purchase own cleaning supplies; overall value not satisfactory considering cost.
Food and Beverage
9.58
No significant mention; standard quality for this hotel tier.
Overall Experience
8.13
Overall experience compromised by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:41

Property Description

Luxurious Apartment-Style Accommodation
Situated just 15.5 km from downtown Orlando, the Residence Inn Orlando Altamonte Springs / Maitland offers a tranquil oasis with apartment-style rooms surrounded by lush gardens.

Top-Notch Amenities
Each room boasts a fully equipped kitchen with modern appliances, perfect for whipping up delicious meals. Guests can also enjoy the outdoor heated pool, hot tub, sports court, and barbecue facilities for a relaxing stay.

Delicious Dining Options
Start your day with a complimentary breakfast buffet featuring a variety of baked goods and make-your-own Belgian waffles. Don't miss out on the convenience of the 24-hour store and grocery shopping service.

Ready to experience comfort and convenience at Residence Inn Orlando Altamonte Springs / Maitland? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 300 reviews
Cleanliness: 5.63
Service: 8.1
Location: 10
Room Quality: 6.64
Amenities: 6.09
Value for Money: 6.62
Food and Beverage: 9.58
Overall Experience: 8.13
D
Dana • family_with_children • us
6
It’s was okay but I wouldn’t stay again
Pros:

The location

Cons:

No towels and the smell

2026-05-28 • via Nuitee
H
Hector • couple • do
5
Buen lugar para descansar
Pros:

Nos gusto mucho la ubicacion, estaba cerca de todo.

Cons:

Lo primero es que me pareció un poco inseguro el hecho de no tener algún limite de la propiedad con el exterior. La habitación estaba bien, lo único que el baño esta un poco viejo, el inodoro estaba flojo y se movía y la bañera obsoleta.

2026-05-26 • via Nuitee
R
Roger • solo_traveller • us
7
2026-05-26 • via Nuitee
A
Ashlee • solo_traveller • us
6
Its not worth it.. 😕
Pros:

We were displaced from our home and needed a place to stay while our home was being fixed. We loved the location, the staff was SO nice. Breakfast was ok. It wasnt a 5 star meal every day but my 3 children were very happy with it. I was not.

Cons:

1. Our room was GROSS. Dirty curtains, mold/mildew smell the moment you walked in, the windows looked like they hadn't been cleaned in many ages.
2. Our building was the farthest from the office/pool that you could go.
3. We didnt have enough silverware, no dish soap or sponges were provided, and we had 1 pot and 2 lids to cook with. We ended up having to go buy our own plastic silverware, paper plates, cookware and cleaning supplies.
4. Housekeeping never came - we didnt ask for it initially but a sign says that any stay over 3d they come to refresh the room. They never did. We asked for new towels - and they forced us to bring our used towels to the front office to exchange them for new ones.
5.No hairdryer was provided. Luckily I brought mine.
6. Little tiny bugs were all over the oven all the time. I also bought one of those hanging bags that absorbs moisture to get rid of the smell in the room - and I bought a glade mister/febreeze/febreeze fabric.
7. The couch/sleeper sofa was GROSS. Something nasty all over it.
8. There were no mattress protectors on the mattresses!!! Which were HORRIBLY stained.
9. The carpet felt moist/damp the WHOLE time we were in the room which I felt contributed to the awful smell in the room.
10. As a T1D i will say that the accommodations at breakfast were TERRIBLE. Everything they served was so loaded with carbohydrates and sugar i was unable to eat anything other than eggs and whatever breakfast meat they served most mornings which got old after day 2.

2026-05-16 • via Nuitee
D
Duane • couple • us
10
2026-05-07 • via Nuitee
L
Leivys • family_with_children • us
10
Relajación y Comodidad
Pros:

Muy buena oportunidad para compartir en familia y descansar

2026-05-04 • via Nuitee
K
Keiera2u • solo_traveller • us
9
Pros:

The customer service at arrival, the cleanliness, and the location.

Cons:

The breakfast

2026-05-04 • via Nuitee
P
P Goody • solo_traveller • us
10
Pros:

Loved the location next to I-4, and our room right next to the office which had the laundry facility right outside our door. The two-story penthouse suite is worth the stay.

Cons:

Kitchen did not have any utensils but we made do. Toilet flushed very loudly.

2026-04-25 • via Nuitee
C
Carmie • extended_group • us
9
Great way to stay together and save money! We’ll definitely be back!
Pros:

Loves the convenience to restaurants, the townhouse feel with 2 bedrooms and full bathrooms, friendly staff and 12pm checkout

Cons:

Only downside was the smoke smell of a previous guest and the pull out could use new padding

2026-04-20 • via Nuitee
S
Sarah • extended_group • us
7
Mixed. Clean and comfortable bed . Throw out the sofa bed. Ewww
Pros:

Easy to get to, close to everything, the bed was super comfortable

Cons:

The pull out couch was broken and the mattress on it was so bad that my twins just slept on the floor! Also we didn’t have enough pillows or linen and when I went to ask the lobby was locked. I noted we would be four using room. Ended up sharing with kids and wearing sweatshirt. Slept on clothes for pillow.
On a lesser problem and personal preference, I don’t like a rug in the room.

2026-04-19 • via Nuitee
J
Jennifer • couple • us
8
2026-04-16 • via Nuitee
M
Michael Thompson • extended_group • us
7
Pros:

Breakfast was ok, small selection of items, The location was perfect for our stay, only 5-10 min from facility.

Cons:

Room was a 2brm suite with kitchenette but there were no pots/pans to cook a meal if we wanted to, but front desk did say they could get us some if needed.

2026-04-08 • via Nuitee
O
Otto • family_with_children • gt
7
Muy lejos de los parques
Pros:

Buen desayuno, habitación completa con todo lo necesario.

Cons:

La ubicación no es la mejor si quieres visitar los parques. Nuestra habitación era en la parte de abajo, y arriba había otra habitación. Cuando las personas caminan arriba se escucha demasiado fuerte, tanto que me despertaban. No sé si haya sido porque el techo es muy delgado o porque las personas caminaban demasiado fuerte.

2026-04-06 • via Nuitee
H
Henry • family_with_children • us
9
pleasant
Pros:

quite

2026-03-27 • via Nuitee
J
Jennifer • couple • us
10
2026-03-20 • via Nuitee
H
Hilary • couple • us
5
Good enough
Pros:

The bed was really comfortable

Cons:

There was no hot water

2026-03-18 • via Nuitee
X
Xykeva • family_with_children • us
10
2026-03-16 • via Nuitee
R
Ricardo • solo_traveller • gt
9
Me quedaría de nuevo sin dudarlo
Pros:

El personal es sumamente amable

2026-02-25 • via Nuitee
H
Herbert • couple • us
1
Could not stay, overbooked, demand a refund!!!!
Pros:

They were overbooked and we didn’t get to stay, had to find another Hotel

Cons:

That the booking would have been aware there were no rooms available

2026-01-19 • via Nuitee
C
Champayne • family_with_children • us
10
2026-01-19 • via Nuitee