Residence Inn by Marriott Orlando Altamonte Springs Maitland

Hotels
•
Residence Inn
7.6 (313 reviews)
270 Douglas Avenue , Orlando , us
+1 407-788-7991

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Filthy rooms
Rude staff encountered
Outdated facilities
Slow response for supplies

Categories

Cleanliness
5.63
Rooms were filthy, moldy, and had blood stains. Clearly not cleaned properly.
Service
8.1
Staff was nice but unresponsive to needs; had to chase front desk for basic supplies.
Location
10
Location is excellent for access to nearby attractions.
Room Quality
6.64
Outdated, with issues like clogged toilets and broken amenities.
Amenities
6.09
Limited amenities; lack of items such as hangers, utensils, and cleaning supplies.
Value for Money
6.62
Had to purchase own cleaning supplies; overall value not satisfactory considering cost.
Food and Beverage
9.58
No significant mention; standard quality for this hotel tier.
Overall Experience
8.13
Overall experience compromised by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:41

Property Description

Luxurious Apartment-Style Accommodation
Situated just 15.5 km from downtown Orlando, the Residence Inn Orlando Altamonte Springs / Maitland offers a tranquil oasis with apartment-style rooms surrounded by lush gardens.

Top-Notch Amenities
Each room boasts a fully equipped kitchen with modern appliances, perfect for whipping up delicious meals. Guests can also enjoy the outdoor heated pool, hot tub, sports court, and barbecue facilities for a relaxing stay.

Delicious Dining Options
Start your day with a complimentary breakfast buffet featuring a variety of baked goods and make-your-own Belgian waffles. Don't miss out on the convenience of the 24-hour store and grocery shopping service.

Ready to experience comfort and convenience at Residence Inn Orlando Altamonte Springs / Maitland? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 313 reviews
Cleanliness: 5.63
Service: 8.1
Location: 10
Room Quality: 6.64
Amenities: 6.09
Value for Money: 6.62
Food and Beverage: 9.58
Overall Experience: 8.13
E
EMILIA • extended_group • gt
10
2026-07-25 • via Nuitee
E
EMILIA • extended_group • gt
10
2026-07-25 • via Nuitee
C
CHIKA • solo_traveller • jp
1
2026-07-25 • via Nuitee
J
Jaida • couple • us
2
Pros:

The kitchen and proximity to places
Spacious room

Cons:

No dish liquid & sponge to wash dishes
No paper towel in the kitchen
Lights in bathroom were flickering bad
Tv remote wasn’t always working
Property charged me extra fees without notifying me of the extra fees that i was getting charged for, they insisted that i did not pay them & that I owed them despite me paying at the property at check in. They deactivated my key since they believed that i did not pay despite me showing proof of payment & said i could only complete my stay if i paid the balance.
Kim was very helpful & understanding with the situation, she definitely made me feel like someone was actually listening to what i was saying while everyone else was making accusations

2026-07-23 • via Nuitee
M
Manuel • couple • us
8
2026-07-23 • via Nuitee
M
Mario • extended_group • ar
8
2026-07-21 • via Nuitee
K
kristina • family_with_children • us
10
2026-07-20 • via Nuitee
J
Jakeina • couple • us
1
I was charged twice for the stay 😠 😡
2026-07-20 • via Nuitee
K
Keya • solo_traveller • us
8
2026-07-12 • via Nuitee
S
Sarah • couple • us
5
2026-07-07 • via Nuitee
C
Cassidy • extended_group • us
10
2026-07-02 • via Nuitee
C
Carlos • solo_traveller • us
10
Pros:

La habitación fue amplia y dormimos cómodamente

2026-06-25 • via Nuitee
N
Natali • solo_traveller • us
10
2026-06-23 • via Nuitee
R
Revc2 • Business • Winston Salem, North Carolina
4
Look before you leap
Pros:

My wife and I stayed at this location for a few days recently and were surprised by its condition. While we did not read many reviews due to a busy season of work, we realized that we should have. This location is not a hotel, it is a property which consists of various buildings that are in disrepair. They seem to be making efforts to improve as we witnessed construction on the unit above us and nearly got hit by a flying hammer on our first day. The furnishings of the room are also in a state that is less than what we have been accustomed to at Marriott hotels. The closet doors did not slide, the glass doors with outside access did not lock and only had a bar installed at ground level to secure them. The carpet and couch were crusty and dirty as if they had not been vacuumed/cleaned. The buildings had stains as if something had been thrown at them and the landscaping in general needed much attention. The small lizards running around the sidewalks were cute and somewhat reminiscent of Jurassic Park. The breakfast was not as bad as some had indicated and the coffee was pretty good. The staff in general were nice and respectful. We had made several reservations in advance using a third party so canceling our second and third was quite difficult, but we persevered and the hotel graciously granted a refund. Just don't expect a 3 star hotel if you choose to stay here. it is much closer to a one star. There seemed to be many people staying there who were traveling for work and some were pretty rough around the edges.

2026-06-19 • via Tripadvisor
M
M • solo_traveller • us
6
Affordable
Pros:

Affordable, 2 bedrooms 2 bath.

Cons:

Property appears aged and in need of updating. Could immediately improve by doing a better job cleaning

2026-06-19 • via Nuitee
D
Demetrius • solo_traveller • us
9
2026-06-16 • via Nuitee
D
Demetrius • solo_traveller • us
9
2026-06-16 • via Nuitee
A
Ashlee • solo_traveller • us
3
Completely not worth it.
Pros:

I didnt like much.
1. We had a nice sized room. But it smelled HORRIBLY of mold/mildew. We were told that they were sold out on most rooms so we stayed and bought a moisture absorbing bag. Also febreeze and candles.
2. It was a place to stay while our home was being treated for termites.

Cons:

1. We had no dishes or silverware
2. The staff said that we had to drive ALL the way to the front office (from the back building) to "turn in our bath towels for new ones".
3. There were little bugs all over the stove and oven that made it impossible to use.
4. The room SMELLED so bad we ended up having to buy an odor absorption bag and several candles/air fresheners.
5. It was filthy. No mattress covers on the beds. The couch was gross. The carpet was ripped.
6. We had to bring our own cleaning supplies! They didnt come in the room even though you pay $50 PER NIGHT in "incidentals".
7. Our downstairs bedroom tv looked like someone had attempted to STEAL it. It was disconnected from the wall and my husband who used to be a low voltage electrician had to fix it.
8. I got EXTREMELY sick due to the mold and was on antibiotics and a ton of medicine after.
9. MY ENTIRE HOUSEHOLD GOT LICE. Im not even sure if they clean those rooms tbh. I spent another $150 AFTER the "hotel" trying to get rid of the lice that my family got from them.
10. I tried to call 2x to the general manager to explain all these things - SHE NEVER CALLED BACK.

Money hungry, slum lords. And not to mention the "breakfast" that offered no choices for people who are diabetic like me. 🙄

Overall no. Never again.

2026-06-12 • via Nuitee
K
Kristin • couple • us
3
2026-06-10 • via Nuitee
D
Dana • family_with_children • us
6
It’s was okay but I wouldn’t stay again
Pros:

The location

Cons:

No towels and the smell

2026-05-28 • via Nuitee