Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Garden
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Ironing service
-
Meeting/banquet facilities
-
Sauna
-
Dry cleaning
-
Breakfast in the room
-
Spa/wellness center
-
Barber/beauty shop
-
Currency exchange
-
Private parking
-
Outdoor pool
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Parking garage
-
Minimarket on site
-
Concierge service
-
Special diet menus - on request
-
Outdoor pool - seasonal
-
Kid meals
-
Electric vehicle charging station
-
Indoor pool
-
Kid-friendly buffet
-
Wine/champagne
-
Coffee Shop on site
-
Fruits
-
Shallow end
-
Spa/wellness center services
-
Beauty Services
-
Hair Salon Services
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Serene Japanese Garden Setting:
Immerse yourself in the tranquility of a 400-year old Japanese garden surrounding Hotel New Otani Tokyo.
Convenient Central Location:
Located in central Tokyo, just a short walk from 5 subway lines, Hotel New Otani Tokyo provides easy access to popular areas like Ginza, Shibuya, and Shinjuku in under 10 minutes.
Diverse Dining Options:
Indulge in a culinary journey with 37 dining choices at Hotel New Otani, offering a wide range of international and Japanese cuisine, from French and Italian to traditional tempura and teppanyaki.
Experience the beauty, convenience, and culinary delights at Hotel New Otani Tokyo – book your stay now.
Please note smoking is not permitted in guestrooms.
Please note that different policies and additional supplements may apply under the following circumstances:
- When booking 11 rooms or more
Guests aged 4 years and older will be counted as adults. Guests will be asked to pay additionally for breakfast at Satsuki restaurant.
Extra beds are available upon request for an additional charge, payable directly at the hotel.
If you require an extra bed, you must notify the property in advance to confirm availability.
Maintenance work of the property involving a blackout will be carried out from 11/01/27 to 12/01/27.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Sep 24, 2026 until Tue, Jul 20, 2027
A deposit may be required at the property.
Location
Guest Reviews
Everything was super, good hotel for a first timer in Tokyo
Nothing to say
Très bon service et qualité des chambres.
Bon petit déjeuner mais trop cher.
The direct bus to Narita (for an additional fee).
This is not a five-star hotel: its hallways stink of mold, the rooms have an air-conditioning device that we can't feel, they boast about an indoor pool and charge 6,000 yen for entry, they skimp on the breakfast menu and charge astronomical prices in the evening. Don't go anywhere near it!
スタッフのサービスが素晴らしい😍
メインの廊下の臭い匂いを何とか出来ないでしょうか？
Un hotel elegante
Onestamente credo sia un hotel 4 stelle. Forse perché sai 5 stelle hotel mi aspetto almeno il frigorifero pieno.
We booked this hotel because its rating. The room was luxurious and very large. The staff members were excellent. I was very pleased with the hotel itself. My only issue was its location. There were not many restaurants within the walking of the hotel. I would have preferred to find the small restaurants with the local charm. However, the hotel had several restaurant, and many with high price tag. The Garden Restaurant was designated as our breakfast room. The way the setup of the food stations made it seem that there were many options. The reality is that it did not meet the standards that I have found in other hotels in this category. There were no freshly baked breads and rolls. There was no fresh egg station. The eggs were cooked in the kitchen and brought out and placed as a buffet choice. We had the club lounge access, but it was closed during our stay. The rooms, the staff, and the beautiful gardens were the features we did enjoy. We would have preferred a better location.
All staff are excellent
Nothing
Your guide to the flawless travel experience
Popular Countries
Get our app
