Doubletree by Hilton Los Angeles Downtown

Hotels
•
Doubletree by Hilton
7.6 (2130 reviews)
120 South Los Angeles Street , Los Angeles , US
+1 213-629-1200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Comfortable beds
Cons:
Poor communication
Additional charges
Inconsistent cleanliness

Categories

Cleanliness
6.73
Mixed reviews indicate that the room cleanliness was inconsistent, with reports of areas not being cleaned properly.
Service
8.7
While there were some communication issues, overall service was generally adequate as per positive sentiments about staff's helpfulness.
Location
9.24
Multiple reviews mention excellent location near attractions, highlighting it as a strong point.
Room Quality
7.19
Comments indicate some rooms were clean but had issues like outdated furniture and weak water pressure.
Amenities
7.22
Limited amenities were mentioned positively, but there were also issues, such as the absence of relevant bathroom supplies.
Value for Money
7.18
Mixed feedback regarding pricing, especially with unexpected additional charges contributing to a poorer perception.
Food and Beverage
6.73
Negative feedback regarding breakfast services, with unexpected charges impacting the experience.
Overall Experience
7.8
A blend of positives and negatives, but overall experience reflects the average of sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Modern Rooms with Amenities
The hotel offers modern rooms with flat-screen cable TV, small fridge, work desk, and free toiletries. Some rooms even have whirlpool baths and refrigerators for added luxury.

Convenient Facilities
Guests can enjoy a 24-hour fitness centre, rooftop garden with city views, on-site car rental, business centre, currency exchange, and concierge desk. Plus, a warm welcome with freshly baked cookies awaits all guests.

Dining Options
Indulge in local California cuisine and craft beer at Justice Urban Tavern or unwind with drinks and appetizers at the Rendezvous Lounge. Perfect for a relaxing evening after exploring downtown LA.

Book now for a memorable stay at Doubletree by Hilton Los Angeles Downtown, where convenience and comfort meet in the heart of the city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 49.14
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 139
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
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Guest Reviews

7.6
Based on 2130 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.8
H
Hilda • extended_group • sg
9
Very good
Pros:

I really liked the convenient location, the cleanliness of the property, and the friendly and helpful staff. The room was comfortable, and the overall atmosphere was pleasant and relaxing.

Cons:

The food beside the lobby is quite expensive, maybe added more choices for foods

2026-09-19 • via Nuitee
C
Chanankan • solo_traveller • us
3
2026-09-19 • via Nuitee
A
Abdirahman • solo_traveller • au
4
2026-09-18 • via Nuitee
D
Destiny • couple • us
8
Very nice building, because of the location you will hear sirens and honking, but the hotel did it’s best to minimize th
Pros:

Very modern looking

Cons:

Water didn’t run smoothly, was also a roach in bathroom

2026-09-18 • via Nuitee
S
Scott • couple • us
8
2026-09-18 • via Nuitee
W
Wendy • family_with_children • us
10
Pros:

The staff were friendly and helpful.

Cons:

Needs some TLC.

2026-09-14 • via Nuitee
D
David • couple • gb
8
Pretty good stay. One of the better ones we stayed in whilst in the USA
Pros:

Nice Rooms

Cons:

Saw rats in the garden area

2026-09-13 • via Nuitee
T
TADAHIKO HIMOTO • couple • jp
5
可もなく不可もなく
Pros:

フロントの黒人男性スタッフが親切だった

Cons:

電子レンジやアイスのサービスが不満

2026-09-10 • via Nuitee
K
Kelly • family_with_children • us
7
Great location and views but it's a bit loud outside and the hotel could use some updating.
Pros:

LOCATION: The location of this hotel is great for being close to Little Tokyo shops and restaurants. I recommend the Little Tokyo Historic Society walking tour if you want to learn more about this historic area. The Miyako hotel is our preferred hotel in this area but was fully booked.
VIEW: We were given a surprise high floor double queen room which was very nice! The view was a highlight and included the garden below and expansive city sky line. It was almost like an observation deck. We even saw a giant rainbow the morning we left!
BED: No complaints, very comfortable. Nice sheets.
CLEANLINESS: Although the hotel is a bit dated, the cleaning staff did a wonderful job.
A/C: Perfect.
HOTEL PARKING: Safe, easy, and plentiful, even thought the hotel was full.

Cons:

NOISE: The hotel seemed to be doing some renovation work across the hall from our room, but we never heard any noise from that. Hopefully they are upgrading the rooms because the curtains were a little stained on the window side and generally the room could use a refresh. The windowsill had wooded tracks perhaps because they used to have Japanese sliding screens, but now there is just the worn blackout curtains, no sheer curtain. The street noise was pretty loud. I live in a downtown area and I am accustomed to the noise of sirens, traffic, people, etc., but even though we were on a high floor, the single pane windows did little to block the street/helicopter noise. It was as if there was no window at all. I was woken up at 5 AM by someone screaming on the street despite using ear plugs. Also, someone was screaming obscenities when I was walking back from just 1 block away around 9 PM, which was stressful. Walking alone at late night around the hotel is not recommended, but otherwise it's a vibrant historic neighborhood with a great vibe.

OVERALL: Satisfactory. I might stay again especially if they update the rooms. We generally prefer the Miyako hotel until then.

2026-09-08 • via Nuitee
Y
yoshimitsu • extended_group • jp
7
2026-09-06 • via Nuitee
S
Steven • solo_traveller • us
1
Not good. Hotel spends too much money on unnecessary things like the lobby and museum. Hotel needs to offer guests bette
Pros:

Lobby and Garden looks nice

Cons:

Bathrooms are small. Coffee maker and included coffees were cheap value. No complimentary breakfast. Charging for breakfast is ridiculous. No microwave in the living is ridiculous. Having one microwave available for all guest and its location being all the way downstairs in the market is unacceptable.

2026-09-06 • via Nuitee
クラブ • family_with_children • jp
8
大都会ロサンゼルスを満喫しました。
Pros:

リトル東京に位置していて便利です。

Cons:

治安の良くないエリアと近いので、夜散歩するのは避けたほうがいいね

2026-09-03 • via Nuitee
P
Paola • solo_traveller • nz
10
Pros:

Habitación espaciosa y con todos los comfort

Cons:

Me dejé unas gafas de sol, les escribí por booking.com pero no me contestaron nunca

2026-09-02 • via Nuitee
R
Rohit • couple • fr
4
2026-09-01 • via Nuitee
F
Freddy • couple • us
5
Dont do it on hot days....
Pros:

Clean room.

Cons:

The ac is horrible, at one point our ac would not go under 75 , the lowest it got was 72... we were sweating inthere, it wasnt good. other people were complaining about the same thing...

2026-08-31 • via Nuitee
S
Sue • couple • us
8
2026-08-31 • via Nuitee
E
Ed Vullimy • couple • gb
9
Very well placed for AMTRAK and Olvera St.
Pros:

Very good views from high storeys. Well located for Union Station (our reason for choosing it)
and the Olvera St. Mexican market.
Staff very friendly and the concierge exceptional.
All told, pretty good for DTLA - very sadly missing the fabulous Ace Hotel, RIP.

Cons:

Some things a little frayed: power point not working, coffee machine needed replacing.

2026-08-31 • via Nuitee
P
Paola • solo_traveller • nz
10
Pros:

Muy limpio y con jardín japonés incluido

Cons:

A unos pocos metros está la zona degradada del downtown

2026-08-31 • via Nuitee
H
HITOMI • solo_traveller • jp
7
Pros:

立地がよい。ロビーが高級感がある。フロント横に飲み物やスナック、軽食を購入できるスペースがある。

Cons:

夜中、外がうるさかった。

2026-08-29 • via Nuitee
M
Michelle • couple • gb
7
Good hotel in the heart of Japantown
Pros:

Very comfortable bed, quiet room, restaurant facility onsite

Cons:

Always a queue to use the lifts

2026-08-28 • via Nuitee