Hilton Concord

Hotels
Hilton Hotels & Resorts
7.8 (526 reviews)
1970 Diamond Boulevard , Concord , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
No hot water
Parking fees

Categories

Cleanliness
7.6
Multiple reviews mentioned cleanliness, but noted issues with hot water in the room.
Service
8.56
Several comments praised the friendly and helpful staff.
Location
8.1
Many reviews commented positively on the hotel's convenient location.
Room Quality
7.06
Mixed sentiments regarding room quality, with complaints about hot water and comfort.
Amenities
8.08
Positive comments about available amenities, though some reported issues.
Value for Money
7.55
Concerns were raised about fees, particularly for parking and food.
Food and Beverage
7.6
Comments on food quality were mixed, with issues noted but some positives.
Overall Experience
7.87
Overall experience reflected mixed feelings due to various service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:11

Property Description

Convenient Location
Located in East Bay, the Hilton Concord offers easy access to freeways and two open-air shopping centers right across the street. Guests can enjoy a variety of walkable options including grocery stores, coffee shops, bookstores, a movie theater, and numerous dining choices within a 4-block radius.

Proximity to Attractions
Situated just two miles away from downtown, Hurricane Harbor Concord, the Concord BART station, and Todos Santos Plaza, our hotel provides the perfect base for exploring the area's top attractions.

Amenities Galore
Relax and unwind at our outdoor pool, stay active at the fitness center, and wake up to stunning Mount Diablo views from your guest room. Don't forget to kick start your day with a delicious breakfast at Creekside Restaurant.

Book your stay at Hilton Concord now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 6.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

7.8
Based on 526 reviews
Cleanliness: 7.6
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.87
M
Maudi solo_traveller us
8
2026-07-25 via Nuitee
S
Sanaa solo_traveller us
8
Peaceful
Pros:

Spacious clean nice atmosphere I enjoyed and will come again

Cons:

I seen a few ants in one of the beds and in the bathroom

2026-07-24 via Nuitee
D
Danny solo_traveller us
10
2026-07-23 via Nuitee
D
Debbie solo_traveller us
10
Personal support
Pros:

I can't remember her name, but the front desk clerk was amazing. She even gave me a hug after learning I was staying there because my husband was having prostate cancer surgery at john muir. I was a mess and her hug made it all better.

2026-07-23 via Nuitee
D
Danny solo_traveller us
10
2026-07-23 via Nuitee
A
Abimael couple us
1
2026-07-21 via Nuitee
K
Karl couple at
9
Great location, good value
Pros:

Location near multiple stores just across the streets, cleanliness, friendly receptionists.

Cons:

Bed was poorly constructed. There was the end of a piece of wood jutting out from the bedside, covered by the fabric but with no foam or other protectin, where I hit my leg when sitting diwn on bed. Also, beds were too high.

2026-07-20 via Nuitee
L
Louise family_with_children nz
6
It served a purpose and was ‘ok’.
Pros:

The location as we only booked to stay here for the water park.

Cons:

Breakfast wasn’t good, very greasy. Air con was so loud and it felt like it was shaking

2026-07-19 via Nuitee
H
Hellen couple us
10
2026-07-17 via Nuitee
J
John couple us
1
Wasn’t a good stay without AC in July.
Pros:

Check-in process. Room. Cleanliness.

Cons:

The AC was out. Finally, we had it about an hour before we checked out.

2026-07-16 via Nuitee
P
Pauline couple us
8
It was fine.
Pros:

N/a

Cons:

Charge for parking and breakfast wasn’t included.

2026-07-13 via Nuitee
A
April solo_traveller us
8
2026-07-11 via Nuitee
E
Erika family_with_children us
6
It was safe. Bed was comfortable , location was great. Staff was friendly
Pros:

Location.

Cons:

Room needs more room cleaning, stains on bedding. Curtains need washing. Pool needs to be maintained better. Other than that it was good.

2026-07-09 via Nuitee
C
Coulter solo_traveller us
10
Great Stay
Pros:

What's not to like? Professional and friendly staff. Restaurants were good. Clean room.

Cons:

Nothing. It was centrally located with great staff and food. Rooms were very clean and affordable.

2026-07-08 via Nuitee
G
GeopatraW Family San Francisco, California
8
Nice clean and good for doggy parents
Pros:

I took my two teens and a dog to go to hurricane harbor for a day. I think they would've loved it had it been a bit warmer, and also they're a bit older now so maybe better for smaller kids.

The hotel is great, clean, freindly staff, and very dog friendly. I have a large friendly dog and they never made a stink about that. They also didn't have the rule that you can't leave your dog in the room for an hour, which is nice so we could have breakfast and do a few things without him.

There is a walking path behind the hotel that gets a bit sketch at night, but it's good to have for the dogs. I would hope they would clean it up and make a more attractive fence. It's not the greatest view.

There's a large mall across the street that seems to be missing a coffee joint. Their 'wonderful breakfast' was okay, but microwave pancakes and eggs that had little flavor. It was super pricey too, and they made it appear that it was included in the room price, so not a nice surprise.

All in all though, if you're prepared for these things, it's a good deal and a nice pool/jacuzzi and gym connected. Also a bar in the lobby.

2026-07-06 via Tripadvisor
N
Nicholas couple us
8
2026-07-02 via Nuitee
E
Erin solo_traveller us
10
Wonderful location!
Pros:

The staff were very friendly and helpful! Clean comfy rooms! Great location!

Cons:

Paying for parking.

2026-07-01 via Nuitee
A
adrian couple us
1
2026-06-28 via Nuitee
A
Anthony couple us
8
good
Pros:

good

Cons:

nothing

2026-06-28 via Nuitee
A
Anthony family_with_children us
8
2026-06-28 via Nuitee