Hilton Concord

Hotels
•
Hilton Hotels & Resorts
7.8 (553 reviews)
1970 Diamond Boulevard , Concord , US
+1 925-827-2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
No hot water
Parking fees

Categories

Cleanliness
7.6
Multiple reviews mentioned cleanliness, but noted issues with hot water in the room.
Service
8.56
Several comments praised the friendly and helpful staff.
Location
8.1
Many reviews commented positively on the hotel's convenient location.
Room Quality
7.06
Mixed sentiments regarding room quality, with complaints about hot water and comfort.
Amenities
8.08
Positive comments about available amenities, though some reported issues.
Value for Money
7.55
Concerns were raised about fees, particularly for parking and food.
Food and Beverage
7.6
Comments on food quality were mixed, with issues noted but some positives.
Overall Experience
7.87
Overall experience reflected mixed feelings due to various service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:11

Property Description

Convenient Location
Located in East Bay, the Hilton Concord offers easy access to freeways and two open-air shopping centers right across the street. Guests can enjoy a variety of walkable options including grocery stores, coffee shops, bookstores, a movie theater, and numerous dining choices within a 4-block radius.

Proximity to Attractions
Situated just two miles away from downtown, Hurricane Harbor Concord, the Concord BART station, and Todos Santos Plaza, our hotel provides the perfect base for exploring the area's top attractions.

Amenities Galore
Relax and unwind at our outdoor pool, stay active at the fitness center, and wake up to stunning Mount Diablo views from your guest room. Don't forget to kick start your day with a delicious breakfast at Creekside Restaurant.

Book your stay at Hilton Concord now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Guest Reviews

7.8
Based on 553 reviews
Cleanliness: 7.6
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.87
M
Michael • solo_traveller • us
9
Pros:

Staff was excellent, Food was excellent, Facilities were very clean.

Cons:

Paying for Parking. Parking fees for Hotel guests should be included in the daily rate, not an additional charge.

2026-09-17 • via Nuitee
P
Paulina • family_with_children • us
5
2026-09-14 • via Nuitee
T
Tax Services • solo_traveller • us
8
very pleasant stay the breakfast buffet for $20 that could be charged to your room as excellent
Pros:

the breakfast buffet was excellent

2026-09-13 • via Nuitee
R
Ralston • couple • us
10
2026-09-09 • via Nuitee
P
Pete • couple • us
10
2026-09-06 • via Nuitee
I
Iqra • couple • us
4
2026-09-05 • via Nuitee
S
Sanchez • couple • us
10
2026-09-01 • via Nuitee
G
GEISER • couple • us
10
Pros:

Todo bien gracias

2026-09-01 • via Nuitee
G
Garcia • solo_traveller • us
6
Pros:

The room dirty sheets not clean

2026-09-01 • via Nuitee
S
Sofia • family_with_children • us
7
2026-08-31 • via Nuitee
R
Rodriguez • solo_traveller • us
10
2026-08-29 • via Nuitee
L
Leslee • solo_traveller • us
10
2026-08-29 • via Nuitee
N
Noel • couple • us
4
2026-08-28 • via Nuitee
X
Xinxin • solo_traveller • us
7
2026-08-26 • via Nuitee
S
Shayla-Marie • family_with_children • us
10
2026-08-24 • via Nuitee
O
Ozkesemen • couple • us
4
2026-08-18 • via Nuitee
C
Chris • family_with_children • us
9
It was a quiet floor we stayed on.
Pros:

Nice hotel overall. Just didn't like that i had to pay for things like breakfast, internet had i not signed up for Hilton honors. No microwave in room. Had to pay for parking in outside parking lot.

Cons:

Didn't like what I wrote in other box

2026-08-12 • via Nuitee
J
Jamie • solo_traveller • us
8
2026-08-12 • via Nuitee
T
Trail04836338152 • Family
4
You can find a much better place!!!
Pros:

We, husband and two kids, arrived here 3 days ago. The second day, my husband noticed dried blood on the floor and a bunch of spiderweb. I went to ask front desk to clean the room again pointing at the exact concerns. I also asked for extra towels. When we came back, the beds were made, but we didn't get extra towels. In fact, we were left with only two bath towels. The blood spatter (or whatever the hell that was) nor the spiderweb was cleaned. The heat/AC switch was sticky and noticeably dirty. So was the mirror and bathroom and front doors. The dining area had a TON of alive AND dead potato bugs. It's a shame.

2026-08-10 • via Tripadvisor
A
Areli • couple • us
1
2026-08-07 • via Nuitee