Hilton Anchorage

Hotels
•
Hilton Hotels & Resorts
6.8 (208 reviews)
500 West Third Avenue , Anchorage , US
+1 907-272-7411

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location / easy access to downtown and attractions
Some friendly and helpful front desk staff
Nice lobby and good views in some rooms
Decent continental breakfast reported by several guests
Cons:
Inconsistent or poor cleanliness and housekeeping
Very small / dated rooms and noise from elevators
Perceived poor value — hotel described as overpriced
Paid parking that is expensive and poorly managed; slow/old elevators
Occasional poor customer service and slow room service

Categories

Cleanliness
4.5
Multiple reports of poor cleaning: bad smell, shower drain blocked with hair, inconsistent housekeeping and missed replenishment (toilet paper), and overall room/bathroom cleanliness below expectation.
Service
8
Mixed but with notable positives: several guests praised friendly/helpful front desk staff and overtime effort, though others reported unfriendly or inexperienced staff and slow room service; overall leans positive due to repeated mentions of helpful front desk.
Location
9.5
Consistently praised across reviews: central/downtown, walking distance to restaurants and malls, close to train and attractions — a clear strength for most guests.
Room Quality
5
Frequent complaints about very small rooms, noise (rooms near elevators), dated building features, occasional broken A/C and no hot water for some guests — room comfort is below average.
Amenities
8
Mixed mentions: decent lobby and continental breakfast service in places, but negatives around paid/poor parking (distance and lack of surveillance) and slow/old elevators; overall serviceable amenities with room for improvement.
Value for Money
3.8
Repeated comments that the hotel is overpriced for what it offers; many guests described it as expensive with poor value (e.g., '$500 a day' remark, not matching price to room size/quality).
Food and Beverage
7.6
Mixed but generally acceptable: some guests praised a well-catered continental breakfast, while others found the buffet limited; overall food service is adequate but not outstanding.
Overall Experience
8
Overall a mixed stay: strong positives for location and some staff, offset by cleanliness, small/noisy rooms and poor value. Many guests felt the hotel location made the stay worthwhile despite other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Mountain Views and Dining
Experience breathtaking views of the Chugach Mountain Range, Cook Inlet, or the city from your room at Hilton Anchorage. Indulge in delicious American cuisine at Hooper Bay Cafe or unwind at Bruin's Bar.

Modern Amenities
Relax in rooms equipped with a 49-inch cable TV, coffee maker, and designer bath amenities. Stay connected with the alarm clock featuring an MP3 docking station. Additionally, enjoy access to the indoor swimming pool, steam rooms, and a state-of-the-art gym.

Convenient Location and Cultural Experience
Located in downtown Anchorage, just a short drive from the airport, Hilton Anchorage offers easy access to the Anchorage Museum of History and Art and the Egan Civic & Convention Center. Immerse yourself in Alaskan art throughout the hotel and make use of the 24-hour business center.

Book now to elevate your Anchorage stay at Hilton Anchorage!

Important information:

The property will be renovating from January 29, 2025 to April 30, 2025 (completion date subject to change). The following areas are affected:
. Bar/Lounge
. Lobby
. Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 208 reviews
Cleanliness: 4.5
Service: 8
Location: 9.5
Room Quality: 5
Amenities: 8
Value for Money: 3.8
Food and Beverage: 7.6
Overall Experience: 8
W
William • solo_traveller • us
10
Was a great time
Pros:

Location

Cons:

Location

2026-10-15 • via Nuitee
D
Darna • couple • us
7
The staff were not that friendly. They didn’t give clear instruction which elevator to take since the 22th floor has two
Pros:

Location

Cons:

It has a bad smell and the shower drain was not working. I had to remove all the hair that was obstructing the drainage. The house keeping should have check it every time the costumers leave.

2026-09-15 • via Nuitee
P
Pamletta • couple • us
3
Bad room to stay in. Hotel is a good location
Pros:

The hotel lobby was nice. Location was great.

Cons:

The room is very tiny hard to move around. We were across from the elevator and must’ve been the elevator room because we heard wheels rolling all night kept us up. We got maybe 2 to 3 hours of sleep. I asked for the room to be discounted due to this and was informed they could not.

2026-09-04 • via Nuitee
S
Susanne • family_with_children • nz
5
2026-08-28 • via Nuitee
V
Velasco • couple • us
4
Would not return to this Hilton location.
Pros:

The buffet was very limited on what was offered for the price.

Cons:

Cleanliness of the room and bathroom was not what I expected from Hilton.

2026-08-23 • via Nuitee
F
Frederick • couple • us
8
Pros:

Easy to access all of the city

Cons:

front desk-someone was a little difficult to deal with

2026-08-22 • via Nuitee
E
Edson • couple • br
2
Muito caro oferece muito pouco
Pros:

Só é boa a cama

2026-08-21 • via Nuitee
K
Ken • couple • us
8
2026-08-20 • via Nuitee
K
Kerstin • couple • de
7
Gut, aber mit Abstrichen
Pros:

Die Lage des Hotels ist gut, alles ist zu Fuß zu erreichen, allerdings ist Anchorage downtown auch nicht sehr groß.

Cons:

Für den Preis hätte ich mehr erwartet.

2026-08-18 • via Nuitee
B
Bruce • extended_group • it
7
2026-08-17 • via Nuitee
A
Aurora • family_with_children • us
5
Pros:

i like the location of this hotel, and staff is friendly and will do things to help, view is great and its close to the 5th avenue mall.

Cons:

i dont like that they charge for the parking lot and its not even undersurveilance and its expensive and also you have to walk far to your car, the elevators are super slow and old and take forever to get to your floor

2026-08-14 • via Nuitee
C
Charles • couple • us
5
Would not recommend or stay there again
Pros:

Location

Cons:

Very expensive
A/C in room was broken

Poor choice for $500 a day

2026-08-12 • via Nuitee
N
Nancy • family_with_children • us
8
Close to train
Pros:

Location was perfect for walking around Anchorage for restaurants

Cons:

Room service was quite slow. We traveled with an infant, so we wish that had been faster than two hours

2026-08-12 • via Nuitee
M
Miklos • extended_group • nl
7
2026-08-07 • via Nuitee
J
Jim • solo_traveller • us
3
Way overpriced and staff couldn’t help with anything
Pros:

Location

Cons:

All staff were young, inexperienced and barely spoke English

2026-07-18 • via Nuitee
V
Victor • solo_traveller • fi
10
Upea rakennus aivan keskustassa
Pros:

Tosi upea hotelli ja hyvä palvelu

2026-07-16 • via Nuitee
J
Jonny • extended_group • ch
8
2026-07-13 • via Nuitee
G
ghosh • extended_group • us
9
2026-07-10 • via Nuitee
B
Byron • couple • us
7
Pros:

Location

Cons:

Coat

2026-07-09 • via Nuitee
M
Mike • couple • gb
1
Don’t bother, expensive and poor service
Pros:

Location

Cons:

No hot water and staff were poor at customer service

2026-07-03 • via Nuitee