Hilton Atlanta

Hotels
•
Hilton Hotels & Resorts
7.9 (4713 reviews)
255 Courtland Street Northeast , Atlanta , US
+1 404-659-2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location / central
Friendly/helpful front desk staff (in many cases)
Good breakfast and food options
Welcoming environment and entertainment
Cleanliness noted positively
Cons:
Room maintenance issues (heating, fridge, plumbing, low toilet, small/uncomfortable beds)
Service inconsistency (rude valet/parking attendant, unfriendly reception in some cases)
Parking problems (low garage ceiling, payment issues, paid parking)
Value concerns (prices high, no refund/compensation for room changes)
Lack of in-room microwave / family options

Categories

Cleanliness
8.7
Guests explicitly noted the hotel was good for cleanliness (e.g., “hotel was good in terms of ... cleanliness”), so cleanliness is viewed positively and above the target.
Service
7.6
Mixed service feedback: several mentions of very helpful/front desk staff and friendly valet, but multiple complaints about rude valet/parking attendant and unfriendly reception staff led to a slightly below-target, mixed score.
Location
9.5
Location repeatedly praised (central, close to everything, loved the location), so this category is notably stronger than target.
Room Quality
6.2
Multiple negative mentions about room issues (bathroom needing updating, too-low toilet, heating not working, fridge failure, stopped-up sink, small/uncomfortable beds) justify a well-below-target score.
Amenities
7.5
Amenities received mixed feedback: parking structure/low ceiling and parking payment issues, missing microwaves, fridge failure, but some positive notes (entertainment). Overall slightly below/near target.
Value for Money
7.4
Several guests complained about prices, parking charges, and lack of refunds/compensation for room allocation issues; value is perceived somewhat below target.
Food and Beverage
8.4
Breakfast was called out positively (great and good price) and there were no major food-service failures noted, so F&B scores above target.
Overall Experience
7.9
Overall impressions are mixed (some glowing stays, some technical/service issues); the overall rating is set to the target to reflect this balanced mix.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodations
Experience the epitome of comfort and style at the Downtown Atlanta Hilton. Each room features a 32-inch flat-screen TV, granite-top desk, and a coffee machine. Upgrade to a suite for a spacious living room and dining area.

Culinary Excellence
Indulge in a culinary journey at our four on-site restaurants. From Belgian fine dining at Nikolai’s Roof to Polynesian fare at Trader Vic's, there's something to satisfy every craving. Don't forget to enjoy Atlanta skyline views at Nikolai’s Roof Lounge.

Convenience and Connectivity
Whether you're here for business or leisure, we've got you covered. Take advantage of our fitness centre, concierge services, and business centre. With 51 meeting spaces, indoor track, and accessible rooms, we ensure a seamless stay for all our guests.

Book now and elevate your Atlanta experience at Hilton Atlanta!

Important information:

Guests must be at least 21 years or older to check-in.

Packages delivered to guests of Hilton Atlanta will incur extra delivery charges. Contact the hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

7.9
Based on 4713 reviews
Cleanliness: 8.7
Service: 7.6
Location: 9.5
Room Quality: 6.2
Amenities: 7.5
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.9
G
Garcia • extended_group • us
8
Pros:

The breakfast was great and a good price.

Cons:

The parking garage has a very low ceiling and the parking garage attendant was very rude. The payment machine did not take my card. I had to use a different card.

2026-10-30 • via Nuitee
A
Andrew • couple • gb
9
2026-10-29 • via Nuitee
R
Rodney • couple • us
10
2026-10-29 • via Nuitee
M
Mayra • couple • us
9
2026-10-29 • via Nuitee
D
Destiny • couple • us
10
For it to be my first time staying there my stay was 1000/10. I will be back!
Pros:

The environment & atmosphere was so welcoming & soothing.

Cons:

There wasn’t anything to not like about it. I loved it!

2026-10-27 • via Nuitee
T
Tenesia • couple • us
10
2026-10-27 • via Nuitee
R
Raven • couple • us
10
2026-10-26 • via Nuitee
D
Da’Quan • couple • us
4
Cons:

I booked a king room with a city view and get to the hotel and they said they’re all booked and couldn’t get a refund or $$ taken off the lesser room

2026-10-26 • via Nuitee
L
LaShawn • couple • us
3
Technical issues never resolved
Pros:

Friendly staff beautiful lobby

Cons:

Bathroom needs updating. Toilet is to low. It was like sitting on a kiddie pot. My heating didn't work. I was about to freeze.

2026-10-26 • via Nuitee
K
Kiara Henderson • couple • us
10
Pros:

Everything was awesome, especially the staff very helpful

Cons:

The refrigerator didn't work and I had food n drinks that went bad..

2026-10-26 • via Nuitee
Y
Yasmaine • couple • us
8
Pros:

The valet and valet staff were not the friendliest

2026-10-26 • via Nuitee
L
L • solo_traveller • us
10
Pros:

From the front desk check in everyone was so helpful and honest. Any questions I had were answered soon as I asked. Loved the location.

2026-10-26 • via Nuitee
H
Hannah • couple • us
8
2026-10-26 • via Nuitee
D
D'neka • couple • us
9
2026-10-24 • via Nuitee
A
Ana • extended_group • us
8
2026-10-23 • via Nuitee
D
Dawn • couple • us
8
Overall it was ok. We shouldn't have to pay for parking but oh well!!
Pros:

Didn't get breakfast.

Cons:

Wish there was microwaves in the rooms for the price we paid.

2026-10-22 • via Nuitee
M
Maria • family_with_children • us
5
Regular
Pros:

Lugar céntrico

Cons:

Las camas muy incómodas

2026-10-22 • via Nuitee
R
Randy • extended_group • us
5
2026-10-20 • via Nuitee
Q
Quinton • solo_traveller • us
10
2026-10-20 • via Nuitee
R
Rozane • family_with_children • us
8
2026-10-19 • via Nuitee