Hilton Portland Downtown

Hotels
•
Hilton Hotels & Resorts
8 (496 reviews)
921 Southwest Sixth Avenue , Portland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good food quality
Cons:
Cleanliness issues
Bar service delays
Unfriendly front desk staff

Categories

Cleanliness
7.39
Reported issues with bathroom cleanliness in reviews, but overall rooms were mentioned as clean.
Service
8.36
Staff were frequently noted as friendly and helpful, with specific commendations for individuals.
Location
8.4
Great location highlighted in multiple reviews, adding to convenience.
Room Quality
7.85
Rooms are described as clean and comfortable with good amenities.
Amenities
7.88
General satisfaction with room amenities, although some areas like the bar service were noted as lacking.
Value for Money
7.84
Prices described as reasonable for the level of service and comfort provided.
Food and Beverage
8.39
Positive feedback on food quality in the restaurant, though mention of bar service issues.
Overall Experience
7.86
Overall a decent stay with room for improvement, particularly in cleanliness and some service areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:29

Property Description

Luxurious Amenities
At the Hilton Portland Downtown, indulge in down comforters, allergen-free pillows, and Signature bath products for a luxurious stay. Enjoy in-room coffee/tea facilities, a hairdryer, and ironing amenities for your convenience.

Gastronomic Delights
Savor American gastro pub cuisine at HopCity Tavern, featuring a selection of local microbreweries and Northwestern wines. Open all day, satisfy your cravings for breakfast, lunch, dinner, or a late-night bite without leaving the hotel.

Convenient Location
With The Max Lightrail a stone's throw away, explore nearby attractions such as the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Plus, easy access to the Moda Center and Providence Park makes entertainment and sports events a breeze.

Book your stay at Hilton Portland Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 5.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 496 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
T
Tatum • solo_traveller • au
7
2026-06-28 • via Nuitee
S
Stephen • solo_traveller • my
8
2026-06-26 • via Nuitee
H
Hawaiijynx • Family • Eugene, Oregon
2
Oversold and under delivered
Pros:

This hotel is beautiful. However, by far one of the worst experiences with a Hilton property. From the lack of service at the front desk to overselling Valet Parking, this hotel's management needs a wake up call. As a noted above, the secured parking which we paid $59.00 for was oversold. We were given the option to self park (no refund offered) but with two recent break in's that didn't seem like a good choice since we had three sets of golf clubs and carts in the vehicle. The solution the valet came up with was to park our car at the front entrance all night since they had no other place to put it.
The next morning, my family entered the dining room to have breakfast and every table was dirty. When the waitstaff approached and encouraged us to take a seat we commented that all the tables were dirty. The lady replied "I know, I can't keep up and I just can't take this anymore" and walked away. The manager on duty's response was "I'm sorry that happened". Didn't try to get the dining room cleaned up so we could eat, didn't offer anything but a rather lame apology and moved on to "helping" the next guest.
I did call the hotel later and they refunded our valet parking charge which was the right thing to do since we didn't receive that service.
One other positive, the rooms were clean and well furnished. The bathrooms were modern and lovely.

2026-06-22 • via Tripadvisor
S
SANDESH • solo_traveller • us
4
2026-06-21 • via Nuitee
C
Cornel • solo_traveller • us
10
Affordable and had a great stay
Pros:

Nice staff. Very responsive.

Cons:

Not a fan of the flower smell in the lobby but other than. Great hotel

2026-06-18 • via Nuitee
M
Michele • couple • us
3
Pros:

The location was conveniently located in downtown Portland.

Cons:

The room smelled dirty and was not deodorized. There was a cotton ball on the floor upon our arrival.

The system for parking was not clear.

2026-06-18 • via Nuitee
I
Iskender • couple • us
1
There was some kind of smell
Pros:

There was some kind of smell

Cons:

There was some kind of smell

2026-06-18 • via Nuitee
B
Bani • solo_traveller • us
10
Pros:

Me tocó una habitación muy confort

2026-06-16 • via Nuitee
V
villanueva • family_with_children • us
9
Pros:

Great location

Cons:

Parking rate overnight

2026-06-15 • via Nuitee
T
Tana • solo_traveller • us
9
Pros:

Location

Cons:

Things closed early and breakfast ended a little early.

2026-06-14 • via Nuitee
V
Violet • couple • us
10
2026-06-14 • via Nuitee
P
Peggy • extended_group • us
9
2026-06-09 • via Nuitee
P
Pamela • extended_group • us
8
2026-06-08 • via Nuitee
T
Terresa • solo_traveller • us
3
2026-06-07 • via Nuitee
E
Explorer54121752132 • Business
10
Great Check-In Experience
Pros:

Rodrigo was very helpful and a pleasure to talk to. Great customer service!

2026-05-28 • via Tripadvisor
C
Clint • solo_traveller • us
10
2026-05-26 • via Nuitee
R
Ryiah • couple • us
10
2026-05-22 • via Nuitee
L
Lantie • solo_traveller • us
10
Pros:

I like the lobby, wide open, with the bar and restaurant. The gym is large/comfortable I had a great time, I got up to the 23rd , the panoramic view, spectacular.

Cons:

Windows are too small, on a nice day I like the fresh air coming in.

2026-05-15 • via Nuitee
N
Neil • solo_traveller • us
10
Great lodging!!
Pros:

Great location

2026-05-12 • via Nuitee
A
Alexcia • couple • us
10
Good stay.
Pros:

The property is so clean and the staff are so nice.

Cons:

I wish the market was open late

2026-05-05 • via Nuitee