Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
High food prices
Parking costs

Categories

Cleanliness
7.01
Some concerns noted about cleanliness of the sofa in the room.
Service
8.48
The staff were described as wonderful, amazing, and super helpful throughout multiple reviews.
Location
8.52
Multiple mentions of a great location close to popular attractions.
Room Quality
7.97
The room was described as spacious with a great view, though issues with thermostat control were mentioned.
Amenities
7.5
Basic room amenities with some issues noted; certain features unavailable due to season.
Value for Money
7.46
Concerns raised about charges for amenities and overall value when compared to similar properties.
Food and Beverage
7.01
Breakfast options limited and lacking variety according to guest reviews.
Overall Experience
8.48
Overall pleasant stay with positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:14

Property Description

Modern Rooms and Amenities
The Hilton San Francisco Union Square offers modern rooms equipped with a flat-screen HDTV, coffee machine, and luxurious Crabtree & Evelyn bathroom amenities. Enjoy the convenience of an alarm clock with MP3 player connection for personalized entertainment.

Health Club and Dining Options
Indulge in the 2,800 square-foot health club and outdoor whirlpool for relaxation. Experience a culinary delight at Urban Tavern with its extensive dinner menu in an artistic setting. Unwind at the lounge area offering a selection of sophisticated snacks and drinks.

Prime Location and Special Offer
Conveniently located in downtown San Francisco, just a short walk from the Powell Street subway station, this Hilton is near popular attractions. Book now to take advantage of the $25 food and beverage credit, $25 Tower Tours credit, and Premium WiFi included in the mandatory Destination Fee.

Important information:

Please note:

There is a per night incidental charge that is refundable after inspection.

Due to fire code policies, 1 extra bed/baby cot is only available in King Rooms. Any type of crib or extra bed needs to be requested from Hilton San Francisco Union Square.

Pets up to 34 kg (75 lbs) are permitted, and charges are applicable. Please notify Hilton San Francisco Union Square if you have further pet questions.

If a guest books a room that offers a breakfast-included rate, this room will provide breakfast for 2 guests. All additional guests will be charged.

Guests must join the Hilton Honors loyalty program in order to receive free WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 74.10 per day.

Location

Guest Reviews

7.8
Based on 2033 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 8.48
L
Lisa • solo_traveller • gb
10
Great location and shop inside the hotel was brill
Pros:

Location was perfect.

Cons:

Nothing.

2026-07-25 • via Nuitee
L
Li • family_with_children • cn
5
Cons:

The indoor hygiene was poor. towels were not changed daily and after staying for 13 days. The bed sheets were only changed once.

2026-07-25 • via Nuitee
M
Mildred • family_with_children • us
10
Great location and very accomodating
Pros:

Accomodated an early check in and late departure

Cons:

Sink is tiny in the bathroom

2026-07-23 • via Nuitee
J
JOSE ANTONIO • extended_group • es
5
Hotel de cadena Hilton con buenas instalaciones pero pequeños detalles bajan puntuación
Pros:

Cadena Hilton, hotel de instalaciones y servicios a la altura pero seguramente la gestión local y el personal local tienen detalles que hacen bajar la puntuación

Cons:

Reserva para 4 adultos pero sólo hubo durante toda la estancia 3 juegos de toallas. La ubicación aunque céntrica es una zona muy degradada con muchos indigentes y personas con problemas de adicción. Si vuelvo a San Francisco elegiré otra zona.

2026-07-23 • via Nuitee
F
FRANCISCO • couple • es
8
2026-07-23 • via Nuitee
J
James • couple • us
10
2026-07-23 • via Nuitee
C
Camelia • family_with_children • us
6
2026-07-23 • via Nuitee
P
Phong • family_with_children • vn
9
Good
Pros:

Tiện nghi, trung tâm

Cons:

Toilet

2026-07-23 • via Nuitee
F
FRANCISCO • solo_traveller • us
7
Buena
Pros:

Camas, skyview

Cons:

Personal del front desk mal trato

2026-07-23 • via Nuitee
P
Pelaez • family_with_children • co
10
Un lugar para vivir una linda experiencia.
Pros:

Tiene espacios amplios

Cons:

Todo me gustó.

2026-07-22 • via Nuitee
R
RUSSG197 • Couples
10
Fun visit to San Francisco
Pros:

The hotel was lovely with impressive views of San Francisco and the Bay. We found it an easy walk to Oracle Park and the Ferry Building/Embarcadero and the cable car pick up was just 2 blocks away for a fun journey to Fisherman’s Wharf. Abdullah Q. at the front desk was the best! He really helped to make our stay special!

2026-07-21 • via Tripadvisor
M
Michelle • couple • us
10
2026-07-21 • via Nuitee
E
Ernst • couple • us
7
Pros:

Location, the view, the bar at the top of the hotel

Cons:

Pretty small room, and the balcony was a bit scary actually :-)

2026-07-21 • via Nuitee
B
Bianca • solo_traveller • us
7
2026-07-21 • via Nuitee
M
Martin • family_with_children • ar
7
Podrían mejorar la atención
Pros:

Llegamos antes de lo esperado pero dejamos las valijas a resguardo del hotel y luego hicimos el check in, el personal muy amable. La ubicación fue perfecta y las camas es un tema que tendrían que mejorar.

Cons:

El ultimo día se olvidaron de hacer la habitación, pero nos entregaron cuando hicimos el reclamos toallas y café.

2026-07-21 • via Nuitee
E
Ernesto • solo_traveller • us
10
2026-07-20 • via Nuitee
R
renata • family_with_children • br
7
Pros:

Localization

2026-07-20 • via Nuitee
J
Jennifer • couple • mx
10
All was great
Pros:

Everything and super comfortable beds

Cons:

Nothing

2026-07-20 • via Nuitee
9
929pavj • Family
10
Jun was amazing
Pros:

Jun was the best!! She gave me an amazing World Cup
Gift

2026-07-19 • via Tripadvisor
R
R2477UWangelw • Couples
8
Expensive and Mid
Pros:

Very luxurious place with three different towers for rooms and a large lobby with 24 hour dining. The sky bar was overrated as it wasn’t an actual rooftop bar, more like an enclosed room where you couldn’t see out the floor to ceiling windows. The promised celestial artwork was barely there and the prices were insane for everything compared to everywhere else in san francisco. The 24 hour dining had run out of a lot of hot food and one shot of cheap tequila was $27. Also can hear the elevator running all day and night from our room on the 22nd floor out of 23 floors in the second tower.

2026-07-19 • via Tripadvisor