Glass Light Hotel & Gallery, Autograph Collection

Hotels
Autograph Collection
9.1 (587 reviews)
201 Granby Street , Norfolk , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Noisy at times
Parking issues
Dirty windows

Categories

Cleanliness
8.4
Some complaints about dirty windows and worn furniture.
Service
9.9
Staff is consistently described as friendly and helpful.
Location
9.9
Hotel is close to restaurants, wine shops, and the cruise port.
Room Quality
8.4
Rooms are spacious but some issues like noise present.
Amenities
8.9
Great amenities like a gallery and bar but lacking a microwave.
Value for Money
8.9
Good overall experience, but some complaints about pricing.
Food and Beverage
8.9
Food is delicious but pricey at the restaurant.
Overall Experience
9.5
General consensus is a beautiful stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:25

Property Description

Luxurious Accommodation: Set in Norfolk, Glass Light Hotel & Gallery, Autograph Collection offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and plush bedding.

Convenient Facilities: Guests can enjoy concierge services, a fitness centre, and a restaurant on-site. The 24-hour front desk, free WiFi, and luggage storage make your stay hassle-free.

Nearby Attractions: Explore Topgolf Virginia Beach just 11 km away, or visit Mount Trashmore Park and Virginia Beach National Golf Club a short drive from the hotel.

Experience sophistication and comfort at Glass Light Hotel & Gallery, Autograph Collection. Book now for an unforgettable stay in Norfolk!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 19 per day.

Location

Guest Reviews

9.1
Based on 587 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.5
D
daniela solo_traveller de
10
2026-07-24 via Nuitee
V
Vonda couple us
10
Will definitely be back !
Pros:

Everything was so beautiful!!! Even the staff ! Out of all
The hotels I’ve stayed at I can say I’ve gotten the best sleep! Everything was so beautiful!

Cons:

I loved everything!

2026-07-20 via Nuitee
M
Margarita Gillespie solo_traveller us
9
Nice convenient and upscale spot in downtown!
Pros:

Property was in a great location. Room was clean. I stayed in room 520 and it was quiet the entire weekend. Room smelled amazing and was clean overall. Hotel was walking distance to all major attractions. Parking garage right next door was convenient.

Cons:

The pricing was crazy for the weekend! Almost double compared to the following weekend. :-( Would have appreciated a run down of what was on offer at check in. Hours for bar/restaurant etc.

2026-07-20 via Nuitee
J
Jane couple us
10
A hidden gem in Norfolk that exceeded our expectations
Pros:

We had a wonderful stay at the Glass Light Hotel in Norfolk. This is a fantastic boutique hotel with a beautiful ambiance, excellent staff, and comfortable, well-appointed rooms. One of the highlights was the stunning glass artwork created by the owner's mother, which added the perfect touch of whimsy to the hotel's tasteful, elegant décor. Every detail made the stay feel special. We would absolutely stay here again - 100% recommended!

Cons:

Nothing

2026-07-20 via Nuitee
K
Kevin solo_traveller us
10
2026-07-20 via Nuitee
T
Tyler couple us
5
2026-07-20 via Nuitee
F
Francesco Calvaruso solo_traveller it
10
Pros:

Posizione, pulizia, comodità.

2026-07-16 via Nuitee
J
JJDR solo_traveller us
10
2026-07-15 via Nuitee
S
Shakia couple us
10
2026-07-14 via Nuitee
L
Lindsey solo_traveller us
10
Classy and clean in downtown Norfolk
Pros:

Very clean, gorgeous room, exceptionally helpful and friendly staff.

Cons:

Bed was a little uncomfy but not horrible.

2026-07-14 via Nuitee
A
Andres solo_traveller us
1
2026-07-12 via Nuitee
M
Melodie family_with_children us
8
Great location in Norfolk
Pros:

The staff were lovely. The location is great for walking to restaurants and the waterfront. Loved the artwork in the lobby.

Cons:

The room could have been a bit cleaner. The bathroom window doesn’t have shades, so the room stays quite bright. Would have been nice if the stay included breakfast.

2026-07-07 via Nuitee
M
Mariah couple us
3
2026-07-07 via Nuitee
O
Octavius couple us
8
2026-07-06 via Nuitee
C
Clifton solo_traveller us
3
Would not recommend, one of the worst experiences I’ve ever had!
Pros:

Rooms wand linen were clean

Cons:

AC is motion detected, and takes 30-45 mins to come on after it detects motion… while you’re asleep the AC STOPS working bc you are not moving! Maintenance guy told us the 1st room we were assigned they knew the AC was broken, we had to switch rooms at 7am bc our room was 82°… second room got hot during the night, bc no motion was being detected 🤦🏾‍♂️

Elevators all sound like they’re about to break!

I was charged $33/day for 3 days of valet parking that I did not use, and if I didn’t request a printed receipt, they would’ve gotten away with $99 for a service I didn’t use!!!

2026-07-06 via Nuitee
V
Victor solo_traveller us
10
2026-07-03 via Nuitee
P
Perry solo_traveller us
9
2026-07-03 via Nuitee
B
Benjamin family_with_children au
10
Loved our stay here. Can’t wait to come back.
Pros:

Amanda behind the bar was an absolute legend.

Cons:

Nothing at all

2026-07-01 via Nuitee
D
Darlene couple us
10
Pros:

We came for Sail250 Tall Ships event. The location was great! The restaurant is elegant and the food superb. The staff was friendly and helpful.

2026-06-25 via Nuitee
P
Peter couple us
8
Perfect location, nice people, skip breakfast--there are better options outside the hotel.
Pros:

Breakfast was a low point, wife's salmon bagel was barely tosated and my home fries were just a large 'tater-tot'.

2026-06-25 via Nuitee