The Vic, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (1440 reviews)
123 Gorge Road East , Victoria , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Convenient location
Good amenities
Cons:
Inconsistent food service
Noise from nearby establishments
Issues with parking lot safety

Categories

Cleanliness
8.1
General cleanliness mentioned positively, but some reviews indicate areas could be cleaner.
Service
8.6
Staff were described as friendly and helpful.
Location
8.6
Convenient location and easy access to downtown.
Room Quality
8.5
Rooms described as clean and well-appointed, with some renovations.
Amenities
8.7
Positive mentions of entertainment options and EV charging stations.
Value for Money
8.5
Good value, especially considering the quality of rooms.
Food and Beverage
7.6
Mixed feedback on dining options; some issues with restaurant service.
Overall Experience
8.6
General satisfaction expressed across reviews, with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Luxurious Boutique Hotel in Victoria BC

Prime Location: Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.

Vibrant Surroundings: Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.

Family-Friendly Attractions: Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.

Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.

Important information:

Please note, at check-in all guests must present a valid ID and credit card and proof of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1440 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
S
Scott • solo_traveller • gb
9
2026-06-12 • via Nuitee
H
hamzehi • family_with_children • ca
9
2026-06-12 • via Nuitee
W
Wendy • solo_traveller • us
9
2026-06-12 • via Nuitee
W
wenyu • solo_traveller • ca
9
I like it will choose it next time
Pros:

Very clean and tidy,the reception is so nice

2026-06-11 • via Nuitee
J
Jan • couple • nl
6
Redelijke plek om in Victoria te overnachten
Pros:

De ruime lounge

Cons:

De kleine kamer, het koude zwembad.Uitzicht op een dak

2026-06-10 • via Nuitee
A
Ash Deevoy • solo_traveller • gb
9
2026-06-09 • via Nuitee
J
James • extended_group • us
8
Pros:

Spacious room, nice view of the harbor

Cons:

A little far from main city attractions

2026-06-09 • via Nuitee
T
Thanakorn • couple • th
10
2026-06-08 • via Nuitee
C
Cecilia • couple • ca
10
I needed a place to stay in that neighbourhood at the last minute, and it was affordable, comfortable, and close to wher
Pros:

Cool vibe, polite and courteous staff, clean and visually comforting environment

Cons:

N/a

2026-06-08 • via Nuitee
J
Joyes • solo_traveller • ch
8
2026-06-07 • via Nuitee
J
Jose • family_with_children • us
7
Ok for one night
Pros:

Room was clean, comfortable and spacious.

Cons:

Location was less than desirable.

2026-06-07 • via Nuitee
J
Jan • family_with_children • ca
9
Would recommmrnd.
Pros:

Quick overnight stay so unable to use all amenities. The room was lovely and the beds comfortable

Cons:

Was a bit noisy … neighbours upstairs and hallway.

2026-06-07 • via Nuitee
A
Andrea • solo_traveller • ca
10
Great for airport hotel
2026-06-01 • via Nuitee
M
Melissa • couple • ca
7
Pros:

This hotel was reasonably priced considering its amenities and location.

Cons:

The AC was positioned to blow the air in your face while you sleep, which made the night's sleep uncomfortable.

2026-06-01 • via Nuitee
F
FatimaN46 • Solo travel • Vancouver, British Columbia
10
modern upgraded hotel
Pros:

I really enjoyed my stay at The Vic. The rooms were nicely upgraded and included fridge, microwave, coffee maker and AC. the area was really quiet and easy to access the harbour and downtown. I would definitely stay here again!

2026-05-30 • via Tripadvisor
H
HeeJung • solo_traveller • ca
3
Writing Formal Complaint Regarding Unsatisfactory Hotel Stay.
Pros:

The gym was available 24/7 but it would have been perfect if the room has a better ventilation as it was a bit stuffy in the room.

Cons:

Writing
The room floor and the chair were extremely dirty to the point that we could not even comfortably sit in the room. In addition, I had to stop my shower midway because the drainage did not work properly and the water would not drain at all.
Unfortunately, the check-in experience was also disappointing. The front desk staff member, Fathmah, appeared to rush me through the check-in process and even attended to another guest in the middle of assisting me, which felt unprofessional and discourteous.
The most difficult part of the stay, however, was the constant construction noise and the extremely bright lighting positioned directly in front of the suite throughout the entire night. We were unable to sleep properly at all. As this was a business trip, the lack of rest significantly impacted our ability to function the next day and made the overall stay very stressful and exhausting.
In addition, the surrounding area of the hotel felt unsafe and uncomfortable due to the large number of homeless individuals gathered nearby, which further added to the overall discomfort during our stay.

2026-05-28 • via Nuitee
P
Pam • extended_group • ca
9
Pros:

The staff were excellent

2026-05-26 • via Nuitee
R
Robert • solo_traveller • ca
1
Pros:

The staff were friendly

Cons:

The room smelled strongly of mould.
Also, many intoxicated guests at 4pm on a Wednesday acting aggressive and rowdy.
We checked out our room and went down to cancel our stay and get a refund.

2026-05-25 • via Nuitee
M
Marieke • couple • ca
5
3 stars would be more accurate. Bed and shower comfy, rest is not 4-star worthy
Pros:

Bed and pillows were comfortable and the shower was great.

Cons:

Don’t know how this hotel attracts some bottom of the barrel people. The aircon is a window shaker unit, the rooms are noisy. I don’t know how this hotel got 4 stars. 3 at best is more accurate

2026-05-25 • via Nuitee
R
Ralph • couple • ca
9
Loved it. Will be where I stay every time in Victoria
Pros:

Really nice use of the space. Quaint and comfortable

Cons:

No real complaint but some things like patio doors and elevator are getting a bit old

2026-05-24 • via Nuitee