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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Table tennis
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Non-smoking throughout
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Heated pool
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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24-hour security
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Key card access
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Pool toys
Review Highlights
Categories
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Property Description
Luxurious Boutique Hotel in Victoria BC
Prime Location: Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.
Vibrant Surroundings: Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.
Family-Friendly Attractions: Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.
Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.
Please note, at check-in all guests must present a valid ID and credit card and proof of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
I really enjoyed my stay at The Vic. The rooms were nicely upgraded and included fridge, microwave, coffee maker and AC. the area was really quiet and easy to access the harbour and downtown. I would definitely stay here again!
The gym was available 24/7 but it would have been perfect if the room has a better ventilation as it was a bit stuffy in the room.
Writing
The room floor and the chair were extremely dirty to the point that we could not even comfortably sit in the room. In addition, I had to stop my shower midway because the drainage did not work properly and the water would not drain at all.
Unfortunately, the check-in experience was also disappointing. The front desk staff member, Fathmah, appeared to rush me through the check-in process and even attended to another guest in the middle of assisting me, which felt unprofessional and discourteous.
The most difficult part of the stay, however, was the constant construction noise and the extremely bright lighting positioned directly in front of the suite throughout the entire night. We were unable to sleep properly at all. As this was a business trip, the lack of rest significantly impacted our ability to function the next day and made the overall stay very stressful and exhausting.
In addition, the surrounding area of the hotel felt unsafe and uncomfortable due to the large number of homeless individuals gathered nearby, which further added to the overall discomfort during our stay.
The staff were excellent
The staff were friendly
The room smelled strongly of mould.
Also, many intoxicated guests at 4pm on a Wednesday acting aggressive and rowdy.
We checked out our room and went down to cancel our stay and get a refund.
Bed and pillows were comfortable and the shower was great.
Don’t know how this hotel attracts some bottom of the barrel people. The aircon is a window shaker unit, the rooms are noisy. I don’t know how this hotel got 4 stars. 3 at best is more accurate
Really nice use of the space. Quaint and comfortable
No real complaint but some things like patio doors and elevator are getting a bit old
Breakfast at Floyd's is always great. Our room was upgraded to a sweet suite.......11/10!!!
The room was spacious, the bed was comfortable.
There were night lights on the nightstands.
The receptionist was friendly and welcoming. The hotel offers a shared business room and a public game room, which are nice amenities. The mattress was very comfortable, but unfortunately the early morning noise affected the overall sleep quality
The air in the room felt quite stuffy, and the kitchen does not have a ventilation fan. There was also no toaster available. The bathroom faucet was quite loud, and the toilet ventilation was weak. Even with the windows closed, a lot of noise came from the street. Early in the morning, there was noticeable noise from industrial vehicles and garbage trucks. Since the parking area is behind the building, it was quite noisy in the mornings, even on weekends, which made it difficult to sleep well.
Very slow and indifferent room service staff .Had to ask staff to clean room at 430 pm. They told me they had to clean the rooms where guests had checked out first. Lucky to have my room cleaned by 530 pm
Early checkin, amenities, location
In room service
We asked if we could arrive sooner due to traveling with kids and they made it happen. Definitely recommend!
Room is clean but congested
Small place, don’t have enough parking space
Good facilities pool and gym basic but functional. Rooms were the same . All in all good value hotel .
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