Hilton St. Louis Airport

Hotels
•
Hilton Hotels & Resorts
7.4 (430 reviews)
10330 Natural Bridge Road , Woodson Terrace , us
+13144265500

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient airport location
Good breakfast options
Cons:
Cleanliness issues
Inconvenient room accessibility

Categories

Cleanliness
5.65
Several rooms reported issues with cleanliness, notably black mold in bathrooms.
Service
8.15
Service was described positively, with prompt maintenance and helpful staff.
Location
8.65
Conveniently located near the airport, with easy access to transportation.
Room Quality
6.15
Some reported issues with room amenities and comfort, but mostly acceptable.
Amenities
7.15
Positive feedback on breakfast and pool, but missing essential items like refrigerator.
Value for Money
7.15
Overall value perceived as fair given the amenities and service.
Food and Beverage
8.65
Breakfast received high praise, especially the made-to-order omelettes.
Overall Experience
7.65
Mixed feelings due to cleanliness and service issues, but positives in food and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:57

Property Description

Convenient Shuttle Services

Located in Saint Louis, Missouri, the Hilton St. Louis Airport offers free shuttle services from Lambert International Airport, ensuring a seamless arrival for all guests.

Modern Amenities

Each room at the hotel features an iPod docking station, cable TV, and coffee facilities, providing the perfect blend of comfort and convenience for a relaxing stay.

Dining and Entertainment

Guests can enjoy a variety of dining options at the World's Away Restaurant, serving New York deli specialties and American cuisine, while Constellations, the on-site cocktail bar, offers a perfect setting to unwind after a busy day.

Ready to experience comfort and convenience at the Hilton St. Louis Airport? Book your stay now and enjoy a memorable visit to Saint Louis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 430 reviews
Cleanliness: 5.65
Service: 8.15
Location: 8.65
Room Quality: 6.15
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 8.65
Overall Experience: 7.65
W
Walter • family_with_children • us
8
2026-07-01 • via Nuitee
O
Ottokar • extended_group • gb
7
2026-07-01 • via Nuitee
6
661giak • Family
4
Don’t come here. Save your money
Pros:

To preface this awful review, my family only stays at Hilton’s
1. The rooms are so outdated
2. The rooms were filthy
3. No trash can ANYWHERE throughout the hotel, only outside
4. Toilets don’t flush
5. Shower doesn’t drain and the caulk had bugs coming out of it
6. The room was NOT cleaned once in our 4 day stay
7. Our door “ran out of battery” and had to bring someone at 10:30 at night to fix it.. twice
8. The pool was foggy and smelled like urine
9. No fridge, microwave, or trash cans in the rooms
10. Flies in the toilet and spider eggs in the stairwell
You’re only paying $200 a night for the fact that it’s across the street from the airport. If I were you go to the hotel next door it was built a year ago and is MUCH cleaner than this shack

2026-06-30 • via Tripadvisor
R
Ross • solo_traveller • us
1
Terrible customer service
Cons:

I am deeply disappointed by both the Hilton St. Louis Airport staff and Hilton Corporate. After questioning a non-disclosed $20 parking fee, the front desk agent, Jasmine, unhelpfully directed me to my booking platform. While my husband and I were deciding how to proceed, a second agent, "Cat," took it upon herself to cancel our reservation without our consent.
I contacted Hilton Corporate immediately to resolve the issue. The corporate representative, Mario, called the front desk but chose to blindly accept Cat's fabricated story that I was being disruptive. Mario then informed me I was not welcome at the property based on this lie. Furthermore, Mario refused to log a formal complaint or honor my Hilton Honors status simply because the room was booked via a third party. To have a local agent cancel a room out of spite is bad enough, but to have a corporate representative refuse to document the incident is a complete failure of customer service.

2026-06-29 • via Nuitee
S
Shweta • couple • us
3
2026-06-29 • via Nuitee
Z
Zachary • couple • us
9
2026-06-29 • via Nuitee
C
Colin • couple • au
5
The bed let down the experience unfortunately
Pros:

The facilities were good, staff attentive and food good

Cons:

The bed was like the Grabd Canyon, we got very little sleep because we constantly fell into the crater in the Center of the bed ☹️

2026-06-24 • via Nuitee
W
waltterb • Family
2
Terrible customer service
Pros:

We were locked out of our room multiple times, asked the front desk for help, and instead, she made us show bank statements to prove we were billed already & supposed to be at the hotel. She still didn't believe us and tried to charge us again to get back into the room. Eventually, the other woman told her we had been there, so she looked at the computer, found us, and did not even apologize. Absolutely ridiculous.

2026-06-23 • via Tripadvisor
C
calebt552 • Solo travel
10
Great Job Zach
Pros:

The night worker did an amazing job, Zach

2026-06-14 • via Tripadvisor
G
Gina • extended_group • us
2
had much better elsewhere
Cons:

Rooms were so outdated, hallway reeked of weed, bathroom toilet busted, door wouldn't shut, huge gap between room door and floor(that was at an angle even) For almost $200 a night for 3 rooms, PLUS had to pay for parking, I won't stay there again

2026-06-13 • via Nuitee
P
Poffel • extended_group • us
6
2026-06-11 • via Nuitee
B
Barbara • couple • us
8
All in all a comfortable stay and very convenient for travel from the airport.
Pros:

The staff was super friendly and helpful! The shuttle to (and from!) the airport was easy and ran every half hour. Beds were very comfy and the room was up to my picky standard of clean.
We left out car in the parking lot while on an eighteen day trip out of the country (I had Groupons!). It was very easy and convenient both to drop off and to pick up- a great option for us! The shuttle driver was helpful with the bags and dropped us off right next to our car when we returned.

I’d recommend this hotel to anyone traveling too or from Lambert St Louis.

Cons:

Restaurant not quite up to par, I didn’t like the middle of the lobby set up- it WAS convenient tho, since we arrived late. I ordered my fave crème brûlée and got something really strange instead- the waitress was good and did not charge us but insisted it really was their version of the classic- it was some sort of vanilla pudding over a too hard to eat chocolate (ganache?) and was not brûléed. (My boyfriend ate it, lol).
Very minor complaint in the scheme of things tho, my Caesar salad with chicken was perfectly fine.

2026-06-04 • via Nuitee
H
Hollingsworth • solo_traveller • us
10
2026-05-27 • via Nuitee
A
Alicia • couple • us
7
2026-05-15 • via Nuitee
D
Dennis • couple • us
3
Will not use Booking. Com
Cons:

Paying for parking no easy access to my room from parking lot.

2026-05-09 • via Nuitee
G
gustavo • family_with_children • mx
8
buen hotel
Pros:

Cercania con el aeropuerto y el servcio 24 horas de traslado a este, el restaurante bien

2026-05-05 • via Nuitee
V
Vy • couple • us
4
One of the worst hotel we ever stay.
Pros:

Breakfast cost $20 but it was good.

Cons:

Room temp can't control. Bed too soft. Room smell bad. Pool close 80% time during our stay. Breakfast not included. You will have to pay for parking every day. Staff were not very friendly

2026-05-01 • via Nuitee
M
Mark • couple • us
6
Adequate enough to sleep, but I don’t recommend based on what I’ve already stated.
Pros:

Decent enough location.

Cons:

The floor was dirty. No breakfast available and no coffee. The air conditioner was loud.

2026-04-25 • via Nuitee
T
tracyhG6061DR • Business • Detroit, Michigan
6
Hilton STL airport
Pros:

The lobby and bar/restaurant area is wonderful. That’s where it ends. The room I was in was dated, warm and just uncomfortable. They clearly renovated some areas just not all. The shuttle bus driver was awesome!!

2026-04-18 • via Tripadvisor
8
835brycec • Business
4
Old over rated facility
Pros:

This is an old hotel that is in desire need of remodeling. Ac would not get below 81, toilet ran constantly and engineering instead of replacing the toilet master water control just cover a portion of it w a hand towel to keep it from spraying out. Ceiling over bath looked like someone had a battle with a beheaded chicken that shot blood spots all over it. Light fixtures rusty, paint peeling. Could go on and on but where would you stop? Just old with no upkeep or maintenance.

2026-04-16 • via Tripadvisor