Radisson Collection Royal Hotel, Copenhagen

Hotels
Radisson Collection
8.8 (6275 reviews)
Hammerichsgade 1 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Room layout concerns
Noise from outside

Categories

Cleanliness
7.44
Cleanliness was criticized, especially regarding air conditioning and dust.
Service
9.91
Staff were consistently praised for their friendliness and helpfulness.
Location
9.45
The location is excellent, close to Tivoli and transport links.
Room Quality
7.9
Room layout is lacking and some mattresses were uncomfortable.
Amenities
8.93
Standard amenities with some nice features but could improve.
Value for Money
8.39
Price reflects a 3 or 4 star experience by North American standards.
Food and Beverage
8.94
Breakfast options were satisfactory, with some disappointment on the canteen space.
Overall Experience
9.41
Overall stay was very positive, with great experiences contributing to a memorable trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:45

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Radisson Collection Royal Hotel, Copenhagen, located near Tivoli Gardens and the Central Station. Indulge in well-appointed rooms with modern amenities such as air conditioning, flat-screen TVs, and plush bathrobes and slippers.

Culinary Delights
Savor exquisite dining options at the hotel's restaurant and enjoy the convenience of 24-hour room service. Wake up to a delightful buffet breakfast served every morning, ensuring a flavorful start to your day.

Wellness and Recreation
Rejuvenate your senses at the fitness center, steam sauna, or with relaxing massage treatments. For a unique exploration of the city, rent a bicycle from the property and discover Copenhagen at your own pace.

Book now to elevate your stay at Radisson Collection Royal Hotel, Copenhagen.

Important information:

Please note that the same credit card used for payment of prepaid reservations need to be presented upon check-in.

If you expect to arrive after midnight, please contact Radisson Collection Royal Hotel, Copenhagen in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    People no matter the age stay for DKK 500 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 360 per day.

Location

Guest Reviews

8.8
Based on 6275 reviews
Cleanliness: 7.44
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
G
GÜLTEN family_with_children tr
9
2026-05-30 via Nuitee
P
Patricia solo_traveller us
9
2026-05-30 via Nuitee
V
VSW couple hk
4
Good location, but not without issues
Pros:

The location is great, minutes away from the train station and Tivoli Garden. Walkable to lots of scenic spots!

Female reception staff were very friendly and offered us an upgrade to a corner suite with breathtaking views.

Cons:

Our suitcases and clothing were covered in dust balls after turning the ac on. We had unluckily opened our suitcases under the ac when we unpacked. The AC seemed to not have been cleaned for months, dare I say years. It got so bad to a point where we were choking on dust, so we had to inform reception immediately. We even tried opening the windows to see if we could sleep without the ac, but the amount of noise was unbearable. Lots of drunken people shouting downstairs and you can clearly hear the train even with the windows closed.

After a whole ordeal with housekeeping trying to vacuum the ac, it was made clear we had to change rooms. They provided a smaller room for us and mentioned we might be able to change to another corner room the next day. We were already unpacked and settled, which meant we had to pack up everything before switching rooms and we were already exhausted from our travel at this point. We really didn't want to have to repeat packing up the next day, so we decided to stay in the same smaller room for the remaining nights.

The second room's ac was newer and had no issues. However, the shower's water pressure was terribly weak which made washing hair a difficulty. We also noticed the toilet seat was cracked and some areas of the bathroom were worn/aged. Body wash and shampoo bottles were empty nor did they provide any extra bottles until we asked reception the next day.

All in all, the whole stay seemed messy and unorganized. Front desk staff ended up gifting us a bottle of wine to smooth things over, but we would've rather they cleaned and managed their amenities in the room better.

2026-05-30 via Nuitee
E
Emine Yağmur couple tr
9
2026-05-30 via Nuitee
L
Lynn couple us
10
When we go back to Copenhagen, we will definitely be staying at the Radisson.
Pros:

The room was clean and the beds comfortable. The location was right across the street from Tivoli Gardens and Amusement Park and walkable to many restaurants.

2026-05-30 via Nuitee
A
Anton couple se
10
2026-05-30 via Nuitee
A
ANTONIO solo_traveller it
10
2026-05-29 via Nuitee
S
SHERALYN couple us
10
Perfect location and wonderful view of Tivoli Gardens
Pros:

Perfect location to everything. We really enjoyed our stay. Great staff.

2026-05-29 via Nuitee
M
Marco solo_traveller it
10
2026-05-29 via Nuitee
F
Fatma Ozlem couple tr
8
Pros:

Konumu harika, Tivoli’nin tam karşısı, havaalanından trenle 3 durak, her yere yürüyerek gidebilirsiniz. Temiz, oda içinde ihtiyacınız olan her şey var.

2026-05-28 via Nuitee
J
John couple au
10
2026-05-28 via Nuitee
M
Michael couple de
10
2026-05-27 via Nuitee
J
Jorge Correa Somavía couple cl
9
Htel en edificio icono de la arquitectura moderna nórdica
Pros:

Lo mejor del hotel es el edificio, un ícono de la arquitectura de la segunda mitad del siglo 20.
El personal muy agradable y muchos hablan español, especialmente Alejandro, que nos atendió muy bien.
El resto es un hotel con standard americano.

Cons:

Casi no tiene closet, sólo para colgar .
El restaurante está bien, pero es muy pretencioso, se sobregira en la creatividad.

2026-05-27 via Nuitee
D
Daniel couple ro
10
Un sejur absolut perfect și de neuitat pentru aniversarea noastră!
Pros:

Totul a fost absolut perfect! Am primit o cameră superbă la ultimul etaj, cu o priveliște magnifică, exact așa cum cerusem prin Booking. Personalul, în special echipa de la recepție, a fost extrem de primitor și am fost profund mișcați de prăjitura și biletul primite în cameră pentru aniversarea noastră de 25 de ani. Micul dejun a fost delicios, iar curățenia în întregul hotel a fost impecabilă.

Cons:

Nu a existat absolut nimic care să nu ne placă. Sejurul nostru a fost complet perfect de la început până la sfârșit.

2026-05-27 via Nuitee
W
Winny couple sg
7
Love the location of the hotel
Pros:

It is walking distance to the train station, probably less than 5 mins. Also walking distance to different tourist attractions. Will definitely go back again if I am in Copenhagen

Cons:

The attitude from staff are cold. The lifts are tiny

2026-05-27 via Nuitee
G
Georges couple fr
8
Agréable
Pros:

Le confort ,

Cons:

Rien

2026-05-26 via Nuitee
A
Ahmet couple tr
8
Pros:

kahvaltısı ve temizlik

2026-05-26 via Nuitee
M
Marita couple fr
9
conforme à nos attentes
Pros:

empathie du personnel

Cons:

la vue !

2026-05-26 via Nuitee
D
Dragana solo_traveller rs
9
Pros:

Fantastic location. The staff are exceptionally kind, helpful, and professional. No complaints at all.

2026-05-26 via Nuitee
H
Hilal family_with_children tr
9
Genel olarak her şey çok güzeldi
Pros:

Konumu muhtesem, otelde her şey mevcut kahvaltı gayet yeterli ve geniş..

Cons:

Pazar sabahı 09:00 da housekeepinlerin elektrikli süpürgeyle işe başlaması sesi dışında her şey mükemmeldi

2026-05-26 via Nuitee