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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Skiing
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Breakfast in the room
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Ski storage
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Mini golf
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Non-smoking throughout
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Private check-in/check-out
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Accessible parking
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Minimarket on site
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Outdoor fireplace
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Serene Lakeside Retreat
Convenient Amenities: DoubleTree by Hilton Hotel Salt Lake City Airport offers free airport shuttle services and 2 dining facilities on-site for a hassle-free stay.
Recreational Activities: Guests can unwind by the fire pit near the pool, stroll along the lakeside jogging path, or enjoy a game at the sports court, ensuring a fun-filled experience.
Luxurious Comfort: Retreat to a well-appointed guestroom with a 37-inch TV, plush bedding with down comforters, and Peter Thomas Roth bath products for the ultimate relaxation.
Book your lakeside getaway now at DoubleTree by Hilton Hotel Salt Lake City Airport for a memorable stay!
Please note that the minimum check-in age at this property is 21 years of age.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Staff was courteous and hotel was accessible
Had a fire alarm at midnight. No announcement of any kind letting us know status before or after leaving the hotel
The hotel and grounds are beautiful and inviting. The room was comfortable.
We were driving, not coming from the airport - not quite as convenient from the freeway, but it was fine. We are dinner in the restaurant - it was terribly high priced and the service was slow for an empty restaurant.
Clean
Not comfortable
This hotel and employees are so nice, we stayed an extra night.
Breakfast from restaurant was good. Room service for dinner was fantastic. I had the lamb shank, hubby the tacos.
The pool was very refreshing. I would definitely come back
The Cafe closed too early.
The room layout was exceptional. The room was comfortable,
The front desk girl literally helped the person behind us, and ignored us standing there.. The A/C in the room worked but made a god awful noise every hr or so. And the room next to us the guest was snoring so loud, we may as well knock the wall down.. Sleep did not happen, so we left pretty early to go find a place to sleep. The shower had long black hair on the wall. Uhggggg
We stayed here for one night with a family of six, including two seniors and two kids. We arrived in the evening, but our Booking.com reservation wasn't showing up in the hotel's system, leading to a long and stressful check-in process. To our surprise, based on what bookings.com transmitted the details to them, we were given two double-bed rooms, which couldn’t accommodate six people comfortably. While we usually get a rollaway bed in these situations, the hotel couldn't provide one due to fire and safety regulations. Thankfully, Steven handled our check-in beautifully. He was incredibly kind, helpful, and upgraded us to a better room (with an additional charge for the rollaway bed), which made a stressful process much lighter. We truly appreciate Steven's excellent hospitality! However, Booking.com needs to ensure they coordinate the correct room sizes and capacities with hotels to prevent these issues
Property is nice and staff is also nice.
Well staffed to handle what seemed like continuous flow of check ins quickly and efficiently. Very knowledgeable and informative staff from front desk to Club Bar server. The service food and drinks at the Club Bar were excellent and reasonably priced!
The room seemed a little dated - room temp was difficult to manage. Bed kind rather soft.
Has a hotel shuttle, Restuarants available in the hotel.
The upgraded room was not great, advertised on the lake but really looking into the I-15 Freeway
The property was nice and located in a great area, hotel staff was extremely friendly
I really don’t have any complaints
Ambiance, bathroom lay out
NA
The only thing I thought was positive is one of the staff members agreed with me that the situation they put me in was not right. He personally tried to make his managers decision better but other than that there wasn’t anything positive about my experience.
After waiting for the shuttle for 30 minutes, I called and was told they would send the shuttle but once I arrived they would send me to a sister hotel( Hampton inn-west side). I was traveling alone and it was 12:30am. Even though I had a confirmation number and confirmation of my shuttle none of these things happened. I repeatedly told them I was uncomfortable with the price rate change of the hotels and I was uncomfortable with the location they were sending me to at 12:30am. It really took me getting upset for them to put some additional effort into looking for another place. Although they didn’t find anything. By the time I got to the hotel I passed out but this was a completely unpleasant experience and unprofessional on them. They could have contacted me anytime throughout the day to let me know so that I could find a stay on my own. Shame on the manager for expecting woman to travel to another part of the city on her own at this time of the night and shame on the manager for making his employee act like the bad guy. In addition? The fact that they made me go travel to the hotel to get voucher to then bring to the Hampton was unreal. They should have electronically sent it to the Hampton and sent me straight to the Hampton so I didn’t have to arrive even later.
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