Wyndham Garden Hotel - Jacksonville

Hotels
•
Wyndham Garden
7.6 (3755 reviews)
4660 Salisbury Road , Jacksonville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Affordable stays
Cons:
Cleanliness issues
Missing amenities (breakfast)
Maintenance needed

Categories

Cleanliness
5.49
Multiple reviews indicated cleanliness issues including mold and unclean rooms.
Service
9.46
Numerous mentions of friendly and helpful staff, with positive interactions emphasized.
Location
8.5
Location received praise for proximity to stores and other attractions.
Room Quality
6.95
Room quality varied, with some mentioning comfort but others noting maintenance issues.
Amenities
6.48
Some amenities were appreciated, but breakfast and maintenance were lacking.
Value for Money
7.94
Generally seen as affordable, but issues reported may affect perceived value.
Food and Beverage
7.49
Breakfast availability was noted as missing or lacking, affecting scores.
Overall Experience
8.46
A blend of good feedback but overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Convenient Location
Located in the vibrant Southpoint-Butler Blvd district, Wyndham Garden Hotel - Jacksonville offers easy access to top attractions such as the Museum of Science & History, Florida Theatre, and EverBank Field.

Comfortable Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities like free WiFi, flat-screen TVs, and plush bedding. The property is non-smoking, ensuring a pleasant stay for all guests.

Relaxing Amenities
Unwind by the outdoor swimming pool or enjoy a delicious breakfast at the Red Gill Bistro. Take advantage of the sun terrace, business centre, and multilingual staff ready to assist with any needs.

Book your stay at Wyndham Garden Hotel - Jacksonville for a memorable and convenient experience in Jacksonville!

Important information:

Guests must be a minimum of 21 years old to check in.

Please note that a maximum of 2 dogs up to 11 kg is allowed per room with an extra charge of USD 25 per day per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 3755 reviews
Cleanliness: 5.49
Service: 9.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
S
Sahar L. • solo_traveller • us
1
Not the Wyndham that I know...
Pros:

The bed was comfortable and the staff were kind. There was also a good variety of TV stations available to watch on live TV.

Cons:

To start, the entire place smelled like mildew due to the presence of mold and damp carpets. It reminded me of being in a basement. The hallways and the rooms smelled this way.

In my room:
- There was a brown streak in the toilet.
- The toilet seat didn't fit on top of the bowl.
- The sink was clogged.
- The phone didn't work.

So I asked to be moved to a different room. This room was much better as it was cleaner and neater, but it still smelled like mold and mildew. The bed was very comfortable and I slept fine, but I had to leave and cut my reservation short because I was coughing and sneezing and still smelling and tasting the mold as I coughed.

2026-10-14 • via Nuitee
R
Regina • couple • us
10
2026-10-13 • via Nuitee
R
Rhubson • solo_traveller • us
1
Pros:

Staff did greet us. But quality of service was not there as we requested. Items and did not get

Cons:

I requested some towels and never received the towels. I was told that housekeeping would bring some towels, but they never did. I called again and they asked me to come down from the third floor to get the towels. The building have leaks. What a place on the floor to dry up leaks on the floor

2026-10-12 • via Nuitee
D
Donaldson • family_with_children • us
8
Pros:

Clean room

Cons:

Only one elevator was working

2026-10-12 • via Nuitee
C
Courtney • solo_traveller • us
7
Pros:

The location is superb....less than 30 minutes from ANYTHING you could want to do for me personally under 20 minutes.... great stay for the price as well

Cons:

Ive been staying here about 2 years since my son moved down for school..... they always have only 1 of 2 elevators working and the wait can be veryyyyyy long...... also wished house cleaning would at least change the trash... we took our own trash out daily but had to ask for bags everyday

2026-10-12 • via Nuitee
T
Taray L. Rideout • solo_traveller • us
3
Pet friendly funky room
Pros:

Staff

Cons:

The room, smelly non smoking pet friendly room.

2026-10-12 • via Nuitee
A
Anthony • couple • us
9
2026-10-12 • via Nuitee
W
Wright • solo_traveller • us
6
Pros:

Location and convenience.

Cons:

The roach I seen and the fact that the second elevator has been broken since earlier this year.

2026-10-11 • via Nuitee
M
Malinda • family_with_children • us
10
2026-10-11 • via Nuitee
A
Antonio • couple • us
8
2026-10-10 • via Nuitee
N
Nellie • solo_traveller • us
10
2026-10-09 • via Nuitee
J
Jyri • family_with_children • us
7
It was ok
Pros:

It was ok

Cons:

A lot of shiesty looking people

2026-10-09 • via Nuitee
L
Latoya • solo_traveller • us
9
Pros:

Great location. Affordability.

Cons:

Only one elevator works.

2026-10-09 • via Nuitee
K
katina • solo_traveller • us
8
Pros:

Everything was nice and clean.Loved the location food restaurants nearby.

Cons:

That it was only one elevator the other one had been out of service A bit inconvenience at time.

2026-10-09 • via Nuitee
T
Tapia • solo_traveller • us
5
2026-10-09 • via Nuitee
E
Edwin • solo_traveller • us
8
Great value
Pros:

Great value, close to Mayo. Bed was very comfortable. I've stayed here many times, so overall I like staying here. Also, try Hollywood Heroes and Subs nearby if you like subs.

Cons:

Middle of the night the AC started making a noise. Also, while the bed was very comfortable this time, it's hit or miss (I've stayed here many times).

2026-10-08 • via Nuitee
R
Richard • extended_group • ve
9
Volveria
Pros:

El confort de la habitación

2026-10-08 • via Nuitee
R
Roberto • couple • us
1
Room outdated, bathroom broken and dirty and the Hotel has mildew all around the property especially the windows
Pros:

Location.

Cons:

Room, bathroom, building

2026-10-08 • via Nuitee
B
Bienvenido • family_with_children • us
2
Roaches in room.
Pros:

Roaches in room.

2026-10-08 • via Nuitee
R
Rosanna • solo_traveller • us
8
2026-10-08 • via Nuitee