Doubletree by Hilton Hotel Williamsburg

Hotels
•
Doubletree by Hilton
8.1 (725 reviews)
50 Kingsmill Road , Williamsburg , US
+1 757-220-2500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Spacious, clean rooms
Friendly and helpful staff (notably breakfast team, Oliver & Chloe)
Good breakfast (many positive comments)
Comfortable beds reported by multiple guests
On-site amenities when available (pool, arcade, restaurant)
Immaculate common areas reported by some
Cons:
Pool frequently closed, dirty, or under renovation
AC/control issues in some rooms
Breakfast not included or limited seating; repetitive for multi-night stays
No microwave in some rooms; in-room fridge had old food
Occasional poor reception/front desk experiences and slow breakfast service
Isolated maintenance problems (dirty tub, flooded bathroom, TV/Keurig issues)

Categories

Cleanliness
7.8
Mixed reports: several guests praised immaculate rooms and common areas, while others reported a dirty tub, old food left in-room fridge and hallway cleaning outside rooms.
Service
8.5
Mostly positive: multiple mentions of friendly, helpful front desk and standout breakfast hosts (Oliver, Chloe, breakfast team). Some reports of an overwhelmed check-in desk and a couple of curt reception staff.
Location
8.6
Generally favorable: several guests explicitly noted the location was great or convenient for exploring the area.
Room Quality
8.2
Rooms frequently described as spacious, clean and comfortable; some issues noted (beds needing upgrade, occasional flooded bathroom, missing microwave, AC control problems).
Amenities
7.5
Mixed: on-site amenities (pool, arcade, restaurant) were appreciated when available, but many guests reported the pool closed/under renovation or smelling/dirty and limited breakfast seating.
Value for Money
7.2
Several guests felt the property was a bit expensive for what was provided: breakfast often not included, shuttle not free, and some compared complimentary breakfast unfavorably to other hotels.
Food and Beverage
8.4
Predominantly positive for breakfast — multiple praise for variety and staff — but some guests found breakfast repetitive or poor and noted slow service or limited seating.
Overall Experience
8.6
Overall favorable: many guests described comfortable, clean, quiet stays with helpful staff and good facilities, though repeated amenity and service inconsistencies reduced some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location near Busch Gardens
Situated just 1 mile from Busch Gardens Amusement Park, the Doubletree by Hilton Williamsburg offers the perfect accommodation for thrill-seekers and families looking for a fun-filled getaway.

Variety of Dining Options
Indulge in a delicious American breakfast at the Harvest Grille, grab a casual lunch or dinner at Pitchers Lounge, or opt for convenient grab-and-go options at the Williamsburg Cafe. With three dining choices on-site, there's something to satisfy every craving.

Relaxation and Recreation
Unwind by taking a dip in either the indoor or outdoor swimming pool, stay active at the fitness centre, or challenge your companions to a game of tennis. The hotel's array of amenities ensures a comfortable and enjoyable stay for all guests.

Book your stay at the Doubletree by Hilton Williamsburg now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that roll-away beds are available for an additional fee of USD 10 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 725 reviews
Cleanliness: 7.8
Service: 8.5
Location: 8.6
Room Quality: 8.2
Amenities: 7.5
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 8.6
P
Pamela • family_with_children • us
8
2026-10-31 • via Nuitee
S
Smith • couple • us
10
2026-10-29 • via Nuitee
S
Shavon • solo_traveller • us
10
2026-10-23 • via Nuitee
A
Ariana • couple • us
10
Pros:

The room was very spacious.

2026-10-20 • via Nuitee
S
Swain • couple • us
7
Pros:

Enjoyed the food and waitress in the dining room on Friday night.

Cons:

There wasn't an extra security lock on the front door. didn't like that breakfast was not included.

2026-10-20 • via Nuitee
K
Keyonna • family_with_children • us
7
Pros:

Easy access. Extremely friendly staff!

Cons:

Our tub was dirty.

2026-10-16 • via Nuitee
M
Mark • couple • us
9
Met expectations.
2026-10-16 • via Nuitee
V
VERONICA • couple • pr
8
Great stay. Would stay there again.
Pros:

Breakfast was excellent. There is variety of options to choose. Would have been perfect if they alternated the options daily. We stayed for multiple days and by the end of our stay the breakfast felt repetitive. Otherwise, good food. Special shout out for the breakfast team, especially the female host. She was welcoming and excellent at her job.

Cons:

The beds need an upgrade. They were not as comfortable as we expected.

2026-10-16 • via Nuitee
A
Anika • solo_traveller • us
10
2026-10-12 • via Nuitee
P
Paula • solo_traveller • us
5
Okay Stay
Pros:

Staff

Cons:

Old food in refrigerator in room. Breakfast terrible, and same food for free at other hotels. Pool dirty.

2026-10-10 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-10-07 • via Nuitee
J
James • couple • us
6
Not what I'm accustom to for a Hilton hotel
Cons:

I could not control my AC unit and it ran all night

2026-09-17 • via Nuitee
J
Jason • family_with_children • us
7
Pros:

The pool area was really nice. The kids loved the indoor/outdoor connection.

Cons:

The website said no pets but we saw a dog (without service vest) inside. Our room was also hot at night and we couldn't manually turn on the AC unit.

2026-09-14 • via Nuitee
T
Turner-Newton • couple • us
9
Pros:

My bed was so comfortable. The room was very spacious and clean.

Cons:

I did not like not having a microwave in the room.

2026-09-14 • via Nuitee
T
Tishay • family_with_children • us
10
Pros:

It was ok..a little expensive but ok

Cons:

The pool in the building was closed and the one outside had a smell to it

2026-09-13 • via Nuitee
A
Abigail • family_with_children • us
8
The Doubletree is a comfortable, clean, quiet place to rest after long days exploring Williamsburg.
Pros:

Rooms and common areas were immaculate. Very nice on-site amenities: pool, arcade, restaurant, etc. Spacious rooms. Beds were comfortable and well-appointed.

Cons:

Staff seemed a little overwhelmed at check-in. Long line (not their fault). All families ahead of us received water bottles and a cookie. We were overlooked.

2026-09-13 • via Nuitee
A
Abigail • couple • au
7
Pros:

Nice room. Good Brekky

Cons:

It was like a huge barn of a place. Soulless.

2026-09-12 • via Nuitee
A
Abdulla • couple • us
10
Pros:

A very beautiful, excellent hotel—fast check-in—staff were very helpful and respectful—excellent cleanliness— Abdullah from the UAE

2026-09-12 • via Nuitee
A
Aleksandr • family_with_children • us
10
2026-09-11 • via Nuitee
K
kathleen • couple • us
7
Very average
Cons:

The pool was closed. They were cleaning there hallway carpet down our hallway outside of our room. Slow service for breakfast

2026-09-10 • via Nuitee