DoubleTree by Hilton Hotel and Conference Center Chicago North Shore

Hotels
Doubletree by Hilton
8.2 (869 reviews)
9599 Skokie Boulevard , Skokie , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Cons:
Dirty carpets
Subpar room quality

Categories

Cleanliness
7.53
The carpets in the room were really dirty, and overall cleanliness was a concern.
Service
9
Everyone was kind and helpful; staff provided good customer service.
Location
9.04
Great location across from a mall, with lots of restaurants nearby.
Room Quality
6.99
Room had issues such as small bathroom and old AC unit; overall quality not up to expectations.
Amenities
8.02
Basic amenities available, but limited services noted.
Value for Money
7.98
Some amenities and room quality do not justify the cost.
Food and Beverage
8.53
Restaurant food was good, though breakfast was not part of the stay.
Overall Experience
8.5
Experience was generally good, although there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:35

Property Description

Convenient Location and Modern Amenities
Located just a short drive from Downtown Chicago, DoubleTree by Hilton Hotel in the city’s North Shore area offers a prime location across from Old Orchard Shopping Mall. Guests can enjoy the indoor-outdoor swimming pool and spacious guest rooms equipped with flat-screen HDTV and ergonomic workspaces.

Warm Hospitality and Dining Options
Upon check-in, guests are greeted with a delicious chocolate chip cookie, setting the tone for a welcoming stay. The hotel features an on-site restaurant, Jameson’s Charhouse, serving up classic American dishes for all meals. Additionally, guests can make use of the business and fitness centers during their stay.

Proximity to Key Attractions
With Northwestern University just 4 miles away and O’Hare International Airport a short 25-minute drive, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at DoubleTree by Hilton Hotel and Conference Center Chicago North Shore for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 869 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
J
Jennifer couple us
10
Everything was wonderful!
2026-05-28 via Nuitee
K
Kerri family_with_children us
8
Pros:

Water was out

Cons:

Water was out

2026-05-28 via Nuitee
L
Laura extended_group us
9
2026-05-28 via Nuitee
P
pbriso Family Saint Louis, Missouri
6
Very loud
Pros:

Ask when reserving if an event is being held in the ballroom. It’s 11 pm and a wedding is going on. We are in the 10th floor and can hear the music from the ballroom 2 floors up. No waning was given from the desk at check in - no ear plugs proved. Nice hotel and rooms just be prepared for it to be loud.

2026-05-24 via Tripadvisor
B
Bradley couple us
9
2026-05-24 via Nuitee
G
Gayle solo_traveller us
10
Relaxing
Pros:

Cleanness, comfort and quiet eddy

Cons:

The breakfast buffet was okay, not the best but okay.

2026-05-21 via Nuitee
Z
Zdenka solo_traveller us
10
2026-05-21 via Nuitee
J
Jilber couple us
9
2026-05-18 via Nuitee
P
peter solo_traveller at
10
Cons:

90 min bis zur Innenstadt.

2026-05-18 via Nuitee
J
jennifer extended_group gb
6
2026-05-17 via Nuitee
J
Jn Louis couple us
10
2026-05-17 via Nuitee
T
Theresa couple us
5
Not a pleasant stay at all
Pros:

The decor was very nice & the beds were comfortable.

Cons:

We booked & PREPAID for a double room, there were 4 of us, however when we arrived to check in we were told all the double rooms were sold out and we would have to take a king with a rollaway bed, so it left 1 of us with no bed.
The AC didn't work properly, the thermostat read 60* But it was never cool in our room

2026-05-17 via Nuitee
A
Alexandria couple us
10
Pros:

Very nice, clean and friendly staff!

2026-05-17 via Nuitee
A
Andrey solo_traveller gb
5
2026-05-14 via Nuitee
M
Monica solo_traveller us
7
Pros:

Being close to Old Orchard is a great location visiting relatives in Evanston. Breakfast was good, unfortunately not an option when using a 3rd party app. Was surprised how dirty the rugs were ealking from registration to elevators

Cons:

Lobby rugs

2026-05-14 via Nuitee
M
Margaret family_with_children us
10
Pros:

Our room was very clean, comfortable beds, totally quiet, and the location was convenient for an event we attended in Evanston.

2026-05-13 via Nuitee
L
Laura family_with_children us
7
We were happy with our stay but not sure we would return based on weekend price.
Pros:

Breakfast was above average but not complimentary. Wait staff were attentive even with it being a buffet. The pool was nice and warm and enjoyed that it was an indoor or outdoor pool. Liked the art work on the walls throughout the hotel and the speed of the elevator.

Cons:

The tub was slow to drain but staff were responsive to the problem. Wished there was a microwave in the room and that there was more coffee and cream.

2026-05-11 via Nuitee
B
Bradley couple us
9
2026-05-11 via Nuitee
C
Colleen couple us
8
Easy location, check in, and comfortable stay
Pros:

Clean, great value

2026-05-08 via Nuitee
A
Andrzej couple us
9
2026-05-04 via Nuitee