DoubleTree by Hilton Hotel and Conference Center Chicago North Shore

Hotels
•
Doubletree by Hilton
8.2 (903 reviews)
9599 Skokie Boulevard , Skokie , us
+1 847-679-7000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Cons:
Dirty carpets
Subpar room quality

Categories

Cleanliness
7.53
The carpets in the room were really dirty, and overall cleanliness was a concern.
Service
9
Everyone was kind and helpful; staff provided good customer service.
Location
9.04
Great location across from a mall, with lots of restaurants nearby.
Room Quality
6.99
Room had issues such as small bathroom and old AC unit; overall quality not up to expectations.
Amenities
8.02
Basic amenities available, but limited services noted.
Value for Money
7.98
Some amenities and room quality do not justify the cost.
Food and Beverage
8.53
Restaurant food was good, though breakfast was not part of the stay.
Overall Experience
8.5
Experience was generally good, although there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:35

Property Description

Convenient Location and Modern Amenities
Located just a short drive from Downtown Chicago, DoubleTree by Hilton Hotel in the city’s North Shore area offers a prime location across from Old Orchard Shopping Mall. Guests can enjoy the indoor-outdoor swimming pool and spacious guest rooms equipped with flat-screen HDTV and ergonomic workspaces.

Warm Hospitality and Dining Options
Upon check-in, guests are greeted with a delicious chocolate chip cookie, setting the tone for a welcoming stay. The hotel features an on-site restaurant, Jameson’s Charhouse, serving up classic American dishes for all meals. Additionally, guests can make use of the business and fitness centers during their stay.

Proximity to Key Attractions
With Northwestern University just 4 miles away and O’Hare International Airport a short 25-minute drive, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at DoubleTree by Hilton Hotel and Conference Center Chicago North Shore for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 903 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
B
baimaeva • family_with_children • us
10
2026-07-25 • via Nuitee
C
Clemmons • family_with_children • us
10
Would recommend this hotel and would stay at a doubletree Hilton again.
Pros:

Clean and comfortable. Staff was excellent.

2026-07-24 • via Nuitee
L
LaSonthia • couple • us
7
2026-07-21 • via Nuitee
B
Brittney • couple • us
1
2026-07-20 • via Nuitee
B
Brown • solo_traveller • gb
10
Pros:

Great rooms and staff very friendly

Cons:

Nothing

2026-07-20 • via Nuitee
J
Joseph • family_with_children • us
10
2026-07-20 • via Nuitee
W
WindyCityRealtor • Solo travel • Chicago, Illinois
6
Disappointing stay
Pros:

I booked a 3 night stay here as my husband was in a nearby hospital. The Hampton had discounted rates for hospital stay family but I opted for a “better stay”. I can’t say that was my experience.

I would first like to say that the staff was very helpful, friendly and responsive to my request. My first room had large areas of peeling paint on the shower ceiling. I asked for a room change and the staff was very accommodating. Unfortunately the second room has some minor issues as well. The shower drips continuously , the shower gel container was empty and the sink drain is barely open.

I used the pool on the first morning of my stay and found it dirty. Sand and debris on the pool floor and the bumpers surrounding the pool are black. There seems to be a general lack of maintenance in this older hotel.

My room was clean although the only room amenity is a small bar of hand soap along with wall containers of shower gel, shampoo, conditioner and lotion. I expected more from a Doubletree.

The breakfast at the adjoining restaurant was fine and both the coffee snd the staff are very good.

2026-07-18 • via Tripadvisor
K
Kyla • extended_group • us
1
2026-07-18 • via Nuitee
P
P Michael • family_with_children • us
7
2026-07-17 • via Nuitee
M
Meng Na • solo_traveller • tw
8
清爽安靜的地方，作為商旅很適合，旁邊就是附設早餐以及可以午晚餐的餐廳，距離超市也很近，還有shopping mol 鄰近
2026-07-16 • via Nuitee
B
Barbara • solo_traveller • us
8
2026-07-16 • via Nuitee
M
Morais • solo_traveller • us
10
2026-07-16 • via Nuitee
L
Lorenzo • solo_traveller • us
7
2026-07-13 • via Nuitee
R
Randja • solo_traveller • fr
5
2026-07-12 • via Nuitee
S
Sonia • family_with_children • us
4
Not coming back here again.
Cons:

I've been staying at doubletree for over 10 years now. I visit the the city twice every year and I stay here every time for over a week. Its not as clean as it should be. even after the maids leave there are tiny hair left around the sink area. The Ac vents were full of dust. The car vent in the bathroom was also loaded with dust balls. I caught a cleaning lady refold the dirty towels and put them back on the rack. They dont change bedsheets unless you tell them comforters also smelled bad. I guess Its time for me to find another hotel.

2026-07-10 • via Nuitee
O
Oluwatosin • solo_traveller • us
8
2026-07-09 • via Nuitee
C
chun • couple • us
8
2026-07-08 • via Nuitee
N
Nydia • couple • us
10
Great welcoming hotel!
Pros:

Very kind staff, very clean, close to stores and dining options.

Cons:

N/A

2026-07-07 • via Nuitee
J
Jason • solo_traveller • us
10
2026-07-06 • via Nuitee
6
684kristyb • Family • Pentwater, Oceana County, Michigan
4
Staff steals stuff.
Pros:

First off the staff obviously takes things left behind before actually checking or waiting to see if guests call for them. We accidentally left expensive headphones in a drawer and called the same day we checked out and they wouldn’t even look. We called a total of four times and got different excuses everytime. They were there they didn’t just disappear. We were there three days and nobody came in to clean or take the trash out the entire time.

2026-07-03 • via Tripadvisor