Wyndham Independence

Hotels
•
Wyndham Hotels & Resorts
6.2 (1260 reviews)
6200 Quarry Lane , Independence , US
+1 216-447-1300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Good staff
Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned dirty carpets, mold in bathrooms, and unclean pool.
Service
8.2
Staff was noted to be good but failed to meet specific requests and needs.
Location
9.2
Location received positive remarks from several guests.
Room Quality
4.7
Multiple complaints about dirty mattresses, lack of linens, and unacceptable room conditions.
Amenities
6.2
Various amenities were lacking, especially regarding fitness and dining services.
Value for Money
5.7
Guests felt the costs did not meet the service and quality provided.
Food and Beverage
5.2
Issues with not receiving silverware and unclear dining options.
Overall Experience
6.7
Overall sentiment was quite negative due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:26

Property Description

Convenient Location
Located at the junction of motorways I-77 and I-480, the Doubletree Hotel Cleveland South offers easy access to the airport and city center. Explore nearby attractions like the Rock and Roll Hall of Fame and Cleveland Botanical Gardens.

Free Amenities
Enjoy complimentary high-speed internet and make use of the 24-hour fitness center during your stay. Indulge in gourmet dining at Shula's 2, a top-rated steakhouse conveniently located on-site.

Comfort and Convenience
Experience the best of both worlds with the comfort of the suburbs and the excitement of downtown Cleveland. Book your stay now at the Doubletree Hotel Cleveland South for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property is nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

6.2
Based on 1260 reviews
Cleanliness: 3.7
Service: 8.2
Location: 9.2
Room Quality: 4.7
Amenities: 6.2
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 6.7
C
Caroline • couple • br
3
Não me hospedaria novamente e nem recomendaria.
Cons:

A limpeza está péssima , já quando entrei no quarto a primeira vez , vi que alguém tinha deitado na cama e a banheiro do chuveiro estava com alguns cabelos , então solicitei a mudança de quarto , o novo quarto o vaso habitaria vazava água e o banheiro ficava com o chão molhado o tempo todo , e a cama estava com os kkk pés atrapalhados também.

2026-09-19 • via Nuitee
K
Kate • couple • us
1
2026-09-19 • via Nuitee
C
Caroline • solo_traveller • br
2
2026-09-19 • via Nuitee
S
Sally • solo_traveller • us
4
Although the bed was comfortable, the damage in the room was unacceptable.
Pros:

Location was great.

Cons:

Torn curtain, disgusting microwave, disgusting heat system, no towel racks, scratched wood surfaces, shower did not work

2026-09-19 • via Nuitee
G
GENE • solo_traveller • us
7
Cons:

On the 5th floor and alarm kept going off at 5am both nights and I myself had to clean the refrigerator and microwave area

2026-09-18 • via Nuitee
K
Kenndra • couple • us
10
2026-09-18 • via Nuitee
A
Aranda • solo_traveller • us
8
2026-09-17 • via Nuitee
A
alexander • couple • us
6
2026-09-17 • via Nuitee
K
Kaila • couple • us
1
Honestly it was very unprofessional and useless
Pros:

Nothing the staff was not helpful

Cons:

I don’t like how you guys canceled my reservation when I came in person to check in cause I staff 10 miles away from the hotel

2026-09-14 • via Nuitee
G
Genaro • solo_traveller • us
1
Cons:

No washcloths in the room. No tea towels in the room. They had ants the door latch for the lock was broken. The actual lock didn't work in a musty. Smell.
Doors to the parking lot, not locked. So for security that's very bad

2026-09-14 • via Nuitee
E
Eric • solo_traveller • us
5
Pros:

The location is great.

Cons:

There was no towels or Face clothes in my room. Also there was spider's in the bathroom and the room it's self.

2026-09-14 • via Nuitee
R
rose • couple • us
1
I will never stay at this place or recommend it to anyone.
Pros:

Nothing at all very dirty

Cons:

Room was very nasty even other rooms that were offered they were worse spell like smoke and the rug was very dirty

2026-09-14 • via Nuitee
T
Tashura • solo_traveller • us
10
2026-09-13 • via Nuitee
H
Heather • family_with_children • us
8
2026-09-13 • via Nuitee
D
Doreen • solo_traveller • us
3
Pros:

The bed was comfortable.

Cons:

Handle broken on cabinet. Lamp missing bulb, didn't work. Power strips near sleeping area. Looks bad. Stopper not in tub. Found it on the soap dish. Hotel seems to be falling apart. Not very clean.

2026-09-12 • via Nuitee
J
Joanne • couple • us
2
Pros:

The staff was professional and wonderful

Cons:

Bugs in my, trash all over the yard, parking lot had holes and t he landscaping looked like it has. It been touched in years.

2026-09-11 • via Nuitee
J
Joavanny • solo_traveller • us
5
2026-09-10 • via Nuitee
E
Edward • couple • us
2
Terrible
Pros:

Absolutely nothing

Cons:

I didn't like 2 carts for luggage with 300 people staying. Tub had black mold facility had trash every where they gave us keys to a room that was occupied. Had to clean our room our selves and kids were all over un supervised worst stay ever i will go to the one in crocker Park never independence again

2026-09-10 • via Nuitee
H
harley • solo_traveller • us
10
2026-09-09 • via Nuitee
W
Walker • couple • us
6
It was cool don’t kno if I will book again it use to be a good stay for me but not this last time so much
Pros:

Staff price location

Cons:

Room was old furniture beat up scratched up tub had dents rush stains jacuzzi broken

2026-09-08 • via Nuitee