Wyndham Independence

Hotels
Wyndham Hotels & Resorts
6.2 (1260 reviews)
6200 Quarry Lane , Independence , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Good staff
Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned dirty carpets, mold in bathrooms, and unclean pool.
Service
8.2
Staff was noted to be good but failed to meet specific requests and needs.
Location
9.2
Location received positive remarks from several guests.
Room Quality
4.7
Multiple complaints about dirty mattresses, lack of linens, and unacceptable room conditions.
Amenities
6.2
Various amenities were lacking, especially regarding fitness and dining services.
Value for Money
5.7
Guests felt the costs did not meet the service and quality provided.
Food and Beverage
5.2
Issues with not receiving silverware and unclear dining options.
Overall Experience
6.7
Overall sentiment was quite negative due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:26

Property Description

Convenient Location
Located at the junction of motorways I-77 and I-480, the Doubletree Hotel Cleveland South offers easy access to the airport and city center. Explore nearby attractions like the Rock and Roll Hall of Fame and Cleveland Botanical Gardens.

Free Amenities
Enjoy complimentary high-speed internet and make use of the 24-hour fitness center during your stay. Indulge in gourmet dining at Shula's 2, a top-rated steakhouse conveniently located on-site.

Comfort and Convenience
Experience the best of both worlds with the comfort of the suburbs and the excitement of downtown Cleveland. Book your stay now at the Doubletree Hotel Cleveland South for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property is nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

6.2
Based on 1260 reviews
Cleanliness: 3.7
Service: 8.2
Location: 9.2
Room Quality: 4.7
Amenities: 6.2
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 6.7
Y
yadon solo_traveller us
4
Cheap and good location. A step up from tent camping.
Pros:

Great location and the staff super friendly. Even the security guard/police walking around the halls checking on folks to make sure they felt safe.

Cons:

Holes in the walls. Door missing internal locks. Electronic key pad looked broke, but it still worked. Place look run down.

2026-08-27 via Nuitee
K
Kelly family_with_children us
7
Good for the price
Pros:

Check in was fast and easy. Very good price for the night. The shower had great water pressure.

Cons:

Tv wouldn't work and they wouldn't help us. After some investigation I found the power cord disconnected behind the TV. The elevators were a little sketchy but they both were working which is an improvement from my last stay.

2026-08-27 via Nuitee
M
Marshall family_with_children us
6
Disappointed that the ice machine room was absolutely filthy!! water and towels all over the floor/
Pros:

Location

Cons:

Pool closed all the time we were there (5 nights) - shut down not meeting standards. At 3:00 am a couple was fighting loudly outside, calls to the front office. Where were the police?

2026-08-25 via Nuitee
S
Sue couple us
5
It served the purpose.
Pros:

Location.

Cons:

When we first went up to our room door was open. There was only less than half a roll of toilet paper. Only 2 wash cloths.

2026-08-24 via Nuitee
W
William solo_traveller us
10
2026-08-23 via Nuitee
M
Mariah solo_traveller us
7
2026-08-23 via Nuitee
S
stacey solo_traveller us
6
Cons:

Refrigerator went out and ruined our stuff

2026-08-22 via Nuitee
J
Joel solo_traveller fr
9
2026-08-22 via Nuitee
R
Robert solo_traveller us
1
Cons:

I booked and my room was sold to someone else so i had to stay at a different hotel..

2026-08-21 via Nuitee
R
Robin solo_traveller us
9
Pros:

Staff

Cons:

Wasn't really the cleanest

2026-08-21 via Nuitee
M
Mathews solo_traveller us
4
Pros:

The beds wasn't to bad, shower was good, we reserved a handicap accessible and never got it

Cons:

The way I had to wait over a hour for a room to keep telling me the room wasn't available.

2026-08-20 via Nuitee
K
Kim couple us
6
Pros:

When u first walked in smile like pee

Cons:

Room didn’t have no coffee maker and every time I would get into my room my key card was working . No tv remote I had ask the front desk to give me one and also bed sheets was dirty.

2026-08-17 via Nuitee
L
Lincoln couple us
4
2026-08-17 via Nuitee
J
Jason couple us
3
Good price. Not clean.
Pros:

Location is nice

Cons:

The toilet was filthy. There was no shower curtain. There were substances of unknown origin around the room.

2026-08-14 via Nuitee
A
Arlie solo_traveller us
9
Pros:

The room and bathroom was clean.
The staff was polite and attended to our needs.
We will use this hotel again 😃

2026-08-13 via Nuitee
M
Michael couple us
10
2026-08-13 via Nuitee
J
Jacqueline couple us
7
I would stay there again but in a different room.
Pros:

The location was good, beds comforable, cost was great, staff was great.

Cons:

One of the lights were out in the bathroom, so it was very dim. The toilet was too low. The telephone buttons were not labeled. No way to call the front desk nor housekeeping. Need lighting in the parking lot. The fire alarm going off at 2am in the morning. Because of a malfunction in the sprinkler system, I understands it happens weekly.

2026-08-13 via Nuitee
J
John extended_group us
7
2026-08-11 via Nuitee
B
Bayleigh couple us
1
Pros:

Messed up my reservation and the pool was down the day we got there through our whole stay, booked them for hotel. After messing up our reservation she gave us a $3 discount which if anything was disrespectful because it was their mistake.

2026-08-09 via Nuitee
M
Monique couple us
10
2026-08-08 via Nuitee