Wyndham Independence

Hotels
•
Doubletree by Hilton
6.2 (1186 reviews)
6200 Quarry Lane , Independence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Good staff
Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned dirty carpets, mold in bathrooms, and unclean pool.
Service
8.2
Staff was noted to be good but failed to meet specific requests and needs.
Location
9.2
Location received positive remarks from several guests.
Room Quality
4.7
Multiple complaints about dirty mattresses, lack of linens, and unacceptable room conditions.
Amenities
6.2
Various amenities were lacking, especially regarding fitness and dining services.
Value for Money
5.7
Guests felt the costs did not meet the service and quality provided.
Food and Beverage
5.2
Issues with not receiving silverware and unclear dining options.
Overall Experience
6.7
Overall sentiment was quite negative due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:26

Property Description

Convenient Location
Located at the junction of motorways I-77 and I-480, the Doubletree Hotel Cleveland South offers easy access to the airport and city center. Explore nearby attractions like the Rock and Roll Hall of Fame and Cleveland Botanical Gardens.

Free Amenities
Enjoy complimentary high-speed internet and make use of the 24-hour fitness center during your stay. Indulge in gourmet dining at Shula's 2, a top-rated steakhouse conveniently located on-site.

Comfort and Convenience
Experience the best of both worlds with the comfort of the suburbs and the excitement of downtown Cleveland. Book your stay now at the Doubletree Hotel Cleveland South for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property is nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Aug 31, 2026
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Aug 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.2
Based on 1186 reviews
Cleanliness: 3.7
Service: 8.2
Location: 9.2
Room Quality: 4.7
Amenities: 6.2
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 6.7
T
Thomas • couple • us
5
2026-06-12 • via Nuitee
V
Vivian • extended_group • ca
4
Pros:

Shower was great, beds comfortable

Cons:

I was disappointed with several aspects of my stay.
The bathroom fan was not working.
The carpet in the room was visibly dirty.
The air conditioning was not functioning properly, making the room uncomfortably warm throughout the night.
When we arrived at 4:00 PM, there were dirty bed sheets and towels left outside our room door. We left the hotel and returned around 11:00 PM, and they were still there.
My reservation was for three guests, but only two bath towels were provided. When I called the front desk to request an additional towel, I was informed that there were no more towels available in the hotel.
Overall, these issues negatively affected our experience and did not meet the standard we expected.
I didn’t pay cheap - more than 200 dollars since it was the weekend of the soccer game pre world soccer cup.

2026-06-11 • via Nuitee
D
Dobrovic • couple • us
1
2026-06-11 • via Nuitee
K
Kelly • solo_traveller • us
1
Nasty Don’t go here! Broke down POS!
Pros:

Worst place I’ve been too! Don’t waste your money! Dirty, ac wasn’t working, pools is broken and has been for months they will lie to you and tell you it’s open when you book then when you get there they tell you it’s been out of sorts for months on end! Don’t go there!!! There are so many other places in the area literally in the same lot that are A1! This place is disgustingly terrible & there’s illegal activity going on if you catch my drift!

Cons:

Worst place I’ve been too! Don’t waste your money! Dirty, ac wasn’t working, pools is broken and has been for months they will lie to you and tell you it’s open when you book then when you get there they tell you it’s been out of sorts for months on end! Don’t go there!!! There are so many other places in the area literally in the same lot that are A1! This place is disgustingly terrible & there’s illegal activity going on if you catch my drift!

2026-06-11 • via Nuitee
K
Kelly • couple • us
1
Gross nasty broken everything! Don’t go here
Pros:

Worst place I’ve been too! Don’t waste your money! Dirty, ac wasn’t working, pools is broken and has been for months they will lie to you and tell you it’s open when you book then when you get there they tell you it’s been out of sorts for months on end! Don’t go there!!! There are so many other places in the area literally in the same lot that are A1! This place is disgustingly terrible & there’s illegal activity going on if you catch my drift!

Cons:

Worst place I’ve been too! Don’t waste your money! Dirty, ac wasn’t working, pools is broken and has been for months they will lie to you and tell you it’s open when you book then when you get there they tell you it’s been out of sorts for months on end! Don’t go there!!! There are so many other places in the area literally in the same lot that are A1! This place is disgustingly terrible & there’s illegal activity going on if you catch my drift!

2026-06-11 • via Nuitee
A
Andre • family_with_children • us
1
Not Clean.
Pros:

The room was not clean! I was traveling with my family and this was unacceptable. Very disappointed and I really had high hopes.

Cons:

Cleanness did not exist at all.

2026-06-10 • via Nuitee
B
Brandy • couple • us
2
Never returning
Pros:

Nothing

Cons:

The rooms had live mold in the north room the pumps for body wash and shampoo were empty there were dead bugs on the floor by chair, the tv wasn’t in working order. staff was unable to assist with complaints in a timely manner .

2026-06-09 • via Nuitee
D
David • solo_traveller • us
8
Cons:

Need to open pool

2026-06-08 • via Nuitee
J
Jodi • solo_traveller • us
5
Cons:

Only had one bath towel. There was mold in ice bucket. When we said something at front desk, was told housekeeping would be up. Never seen them. Sink was cracked and leaked.

2026-06-07 • via Nuitee
M
Mathews • solo_traveller • us
5
Pros:

The beds was nice and cozy, easy to get to.

Cons:

Wasn't no shower curtain, the TV remote didn't work right, when I booked a room an got to the facility they tried to give me what I didn't want. Outside was lots of trash, the pool was down, laundry all up an down the hallway,(which is understandable) but they have carts an someone could have gotten hurt. The rooms are cozy, but a lot of work an improvement needs done, doors stick you have to slam it shut, lights were broke, it needs improvement.

2026-06-06 • via Nuitee
F
Fritsche • couple • us
8
2026-06-05 • via Nuitee
A
Anntoinett Johnson • solo_traveller • us
9
2026-06-05 • via Nuitee
B
Bryan • solo_traveller • us
4
2026-06-04 • via Nuitee
M
Manny • couple • us
1
Pros:

Noting at all

Cons:

Pool was not working

2026-06-03 • via Nuitee
M
Marvin • couple • us
9
2026-06-02 • via Nuitee
M
meir • solo_traveller • il
1
Cons:

כלום.. חנוק מסריח ריח של סמים שמיכות עם כתמים. במקלחת הברז של המים קרים לא עבד רק המים רותחים ברמה של כוויה. שאין סיכוי להתקלח שפתחנו את הברז בפעם הראשונה המקלחת התמלא במים ולא ירדו רק אחרי הרבה זמן. (יש סרטון) אני ואשתי לא התקלחנו יומיים. זה אחריי שבאנו לקבלה בבקשה להחליף חדר נאמר לנו שאין חדרים פנויים וזה לא הבעייה שלהם. וזה אחרי שבדקתי בבוקינג ראיתי שיש חדרים פנויים. מעניין מאוד...

2026-06-02 • via Nuitee
R
Robin • solo_traveller • us
4
2026-05-30 • via Nuitee
R
Robin • solo_traveller • us
3
2026-05-30 • via Nuitee
G
Gary • couple • us
9
Overall a very nice stay and would stay again
Pros:

Breakfast was great, as it was a fully cooked to order meal. The waiter was very personable and made our morning special.
The beds were very comfortable

Cons:

The carpet in our room looked old and worn, hot water was to hot

2026-05-28 • via Nuitee
A
Alexis • solo_traveller • us
5
It’s was cool relaxing but stressful
Pros:

I liked pretty much everything accept the people around the area

Cons:

I didn’t like the way people talk to you and handle situations.

2026-05-26 • via Nuitee