voco Orchard Singapore by IHG

Hotels
Voco
8.6 (1427 reviews)
581 Orchard Road , Singapore , sg

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent breakfast
Cons:
Minor delay in cafe/bar service
Air conditioning needed adjustment

Categories

Cleanliness
8.4
Rooms are good sized, clean and with all the amenities you need.
Service
8.86
Staff throughout were friendly; special mention to Angela and Vanu for their excellent service.
Location
8.7
Location is decent along the top end of Orchard Road, close to public transportation and different malls.
Room Quality
8.45
The room was very comfortable, with good amenities.
Amenities
8.57
Great amenities including a rooftop pool and sustainability features like filtered water.
Value for Money
8.24
Well-priced for the quality of stay experienced.
Food and Beverage
8.9
The breakfast was amazing with a wide variety of options and high-quality food.
Overall Experience
8.66
Overall, a fantastic experience with great staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience modern rooms and suites with floor-to-ceiling windows offering stunning city views. Enjoy the comfort of large flat-screen TVs and unwind in marble bathrooms with bathtubs and rain showers.

Exciting Dining Options
Indulge in prime steaks at Opus Bar & Grill, or savor contemporary Italian dishes at the rooftop restaurant, il Cielo. Treat yourself to delicious artisanal cakes and pastries at D9 Cakery.

Relaxation and Recreation
Unwind by the rooftop pool overlooking the city or stay active in the fully-equipped fitness center. Let our attentive staff assist you with concierge services for a seamless stay.

Book your stay at voco Orchard Singapore, an IHG Hotel, and elevate your Singapore experience with convenience and luxury on Orchard Road.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

If you have selected our room with breakfast, please note that breakfast charges for children aged 6 to 12 years, if applicable, will be applied at the property upon check-in.

Indoor parking is complimentary for guests staying in-house.
Self-valet parking (outdoors) is available at SGD 20 per day (up to 12 hours of parking).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SGD 7 per hour.

Location

Guest Reviews

8.6
Based on 1427 reviews
Cleanliness: 8.4
Service: 8.86
Location: 8.7
Room Quality: 8.45
Amenities: 8.57
Value for Money: 8.24
Food and Beverage: 8.9
Overall Experience: 8.66
B
Bimmaljit couple my
10
Very polite staff
Pros:

Everything about it was exceptional .

Cons:

Nothing

2026-05-29 via Nuitee
E
Eottam couple it
9
2026-05-28 via Nuitee
S
Stephan couple au
6
Overpriced for the price
Pros:

Pool was ok to hang out for a bit

Cons:

Old and dated

2026-05-27 via Nuitee
D
Desmond solo_traveller za
10
Pros:

Everything, location, friendly staff, great service and food

2026-05-26 via Nuitee
G
Guanni family_with_children tw
8
Pros:

位置很方便旁邊吃飯走路都能到達 想購物也很方便
員工面對問題處理都反應很快很親切

Cons:

剛好遇到可能有點疏忽打掃沒有很乾淨,但是反應了之後立刻改善

2026-05-25 via Nuitee
G
Geoff couple au
10
A wonderful stay, extremely well located and comfortable and well facilitated all round.
Pros:

Great location, and we were upgraded to a room with a walk in shower which was convenient for us. The staff were at another level...always helpful, friendly and nothing was too much trouble. The buffet breakfast was of high quality with plenty of options. The lobby bar had happy hour every day so this also made the drinks more affordable as we really noticed that Singapore has become quite expensive. They also had a promo at the time giving us 2 for 1 drinks too! Plenty of dining options nearby as well as Ion for shopping which was so convenient using the MRT. There was Australian television in the room which allowed me to watch the footy back home!

Cons:

I just couldn't get the A/C right so our room was always a little chilly....but this was ideal for sleeping!

2026-05-21 via Nuitee
S
Scenic54076802778 Family
10
Great experience
Pros:

Good food and ambience. Service was excellent from Weeann, Brayan and Ivaren

2026-05-16 via Tripadvisor
J
JEANETTE couple my
10
Comfortable n restful stay here
Pros:

Clean and spacious

Cons:

Nothing really

2026-05-15 via Nuitee
E
ehT8558VG Family
10
Great front office team
Pros:

The front office team was awesome, particularly this very sweet lady named YZ. She was warm, cheerful and very efficient. While checking me in, she immediately noticed my upcoming birthday, and went above and beyond to send some nice treats to my room to wish me a happy birthday.
The rest of the team have been very helpful during my stay. Thank you very much!

2026-05-13 via Tripadvisor
M
MollyG260 Family
8
Breakfast buffet
Pros:

The breakfast buffet is fresh with good variety and the service is efficient and very friendly and helpful. Cathy, Vivian and BebTin are so kind and friendly, thanks for looking after us!

2026-05-13 via Tripadvisor
4
484amarac Solo travel
10
Perfect Service
Pros:

Battumah and Cindy , YZ also the unforgettable perfect service mind
of Mr. Paolo.
Four of them are Nice and Kind.
The best of your HUMAN Resources.

2026-05-12 via Tripadvisor
M
Maps44663691861 Business
10
Voco IHG LOUNGE
Pros:

Stayed at voco IHG Singapore
Was extremely well taken care of by JX at the lounge. Very attentive respectful and hardworking young lady.
Had a fantastic stay at this hotel
5 stars 👍👍👍👍👍

2026-05-12 via Tripadvisor
J
jamescA8509IW Friends getaway
10
Encore
Pros:

Very friendly staff, especially Mr Push. The ambience was great for lunch and conversation. Good was equally good

2026-05-12 via Tripadvisor
Y
YONGJYY Business
10
Excellent location and attentive staff
Pros:

Excellent location but what stands out is the service rendered by the guest relations staff Mr Paolo and Ms YZ. The rooms all the checks for the standards expected of a 5-star Orchard-hotel. But the attentiveness of the guest relations staff sets it apart from others in the location. Mr Paolo is personable and polite, going the extra mile to check that our needs are met. He facilitates the check-in process smoothly, such that there is almost no waiting time and we could get rested after a red-eye flight. Ms YZ is service-oriented, handing out umbrellas to us when a heavy downpour suddenly came. All of us enjoyed our stay and recommend voco Orchard.

2026-05-08 via Tripadvisor
M
Minh solo_traveller au
10
Location! Location! Location!!
Pros:

Location!! Location! Location!

Amazing friendly staffs 🤩

Cons:

Absolutely nothing at all!!!

2026-05-08 via Nuitee
S
Safari27522395299 Friends getaway
10
Lovely
Pros:

It was very nice stay, and I really loved it. This is my third time staying here with my friends and family, and every time has been a wonderful experience. The room was very nice, comfortable, and clean. I would definitely love to come back again.
And Thank you so much #Fai 🤗

2026-05-07 via Tripadvisor
W
waltertR3734RS Business
10
Outstanding Service at Voco Orchard Lounge
Pros:

I had a wonderful experience at the 22nd Floor Lounge in Voco Orchard. The atmosphere is elegant and relaxing, but what truly makes it special is the exceptional service.

Special thanks to Rayanne, Jojo, Esther, and 睿雁, who were consistently attentive, professional, and warm. Their dedication to guest satisfaction set a high standard and made my visit memorable.

This lounge is a perfect choice for anyone seeking comfort paired with top-tier hospitality. Highly recommended.

Roey, Walter

2026-05-06 via Tripadvisor
S
Sakulthong couple th
8
2026-05-05 via Nuitee
W
Wilkins11 Couples
10
Great value and a great location!
Pros:

Stayed at the VOCO for a week April/May 2026. The hotel is in a fab location, staff are friendly & helpful. I didn’t spend a lot of time in the room but shower was walk-in and the bed comfortable. A tick from me. I want to make a special mention about the club lounge staff Esther and Sujen. They were both so positive, attentive, bright and cheerful. Thank you so much. I’ll definitely book again.

2026-05-04 via Tripadvisor
J
J4383YTmelodyl Couples
10
Great experience
Pros:

Very good location and service ,nice food and friendly staff

2026-05-03 via Tripadvisor