Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Cleanliness issues
Limited breakfast selection

Categories

Cleanliness
5.99
Found a flock of hair (huge) in the towels…not acceptable for this type of establishment.
Service
10
Staff were excellent and very helpful.
Location
9.96
Great central location, perfect for exploring.
Room Quality
8
Rooms were basic and noisy but largely acceptable.
Amenities
8.45
Pool area could use refurbishment and gym equipment.
Value for Money
6.98
Considering price paid, value was disappointing.
Food and Beverage
8.44
Breakfast selection limited for a 5 star hotel.
Overall Experience
9.39
Experience was somewhat marred by cleanliness issues, but location and service were strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:16

Property Description

Luxurious Accommodation

Experience modern amenities and spacious rooms at Hilton Hotel Sydney, including luxury bathrooms and LCD TVs. Select rooms even feature black-out blinds and a dedicated work area for your convenience.

World-Class Facilities

Indulge in the city's largest hotel health club, complete with a fully equipped spa, 25-metre indoor lap pool, and state-of-the-art fitness center. Unwind in saunas, steam rooms, and a large spa pool for the ultimate relaxation.

Award-Winning Dining

Savor fine dining at the famous Brasserie, enjoy cocktails at Zeta Bar's rooftop terrace, or soak in the ambiance of the heritage-listed Marble Bar. With three stylish restaurants and bars, your culinary desires are sure to be satisfied.

Book now to elevate your Sydney experience at Hilton Hotel Sydney!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that if you are arriving by car, the entrance for vehicles is located via 255 Pitt St. Sydney. For more information, please contact Hilton Sydney using the contact details found on the booking confirmation.

Please note that Hilton Sydney requires an AUD 100 credit card pre-authorization charge upon check in to cover any incidental charges. For guests staying longer than 3 nights, the pre-authorization charge is AUD 300.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 95 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4343 reviews
Cleanliness: 5.99
Service: 10
Location: 9.96
Room Quality: 8
Amenities: 8.45
Value for Money: 6.98
Food and Beverage: 8.44
Overall Experience: 9.39
A
Anh • couple • vn
10
2026-07-04 • via Nuitee
J
Julie • couple • au
9
2026-07-04 • via Nuitee
S
Suzanne • solo_traveller • au
10
Pros:

Everything

Cons:

Cost

2026-07-04 • via Nuitee
H
Hartati • solo_traveller • id
9
Pros:

Tempat nyaman dan sangat strategis kemanapun, next time saya akan menginap di Hilton Sydney lagi🥰

Cons:

Semua saya suka

2026-07-03 • via Nuitee
K
kate • solo_traveller • au
2
Below average
Cons:

The food in house was horrible, the toilets for the pool were disgusting and put me off the pool area completely

2026-07-01 • via Nuitee
T
Timote • couple • au
7
2026-07-01 • via Nuitee
C
Chengxi • couple • nz
8
2026-07-01 • via Nuitee
F
Fallon • couple • au
7
2026-06-29 • via Nuitee
C
Christopher • solo_traveller • au
1
Terrible
Pros:

Location

Cons:

Room

2026-06-29 • via Nuitee
R
Richard • family_with_children • au
8
We always love the Hilton as its modern, clean & great location with nicely updated rooms.
Pros:

We love the Hilton & it's the perfect location with great facilities. Room was spacious, welcoming & comfortable, however the mattress was not acceptable as it was old & very uncomfortable & sagged terribly, although we did let them know, the housekeeping tried to make it more comfortable. They do need to have their mattresses updated. We also asked for a king & it was two single beds together which gave us a hard center of the bed which also made it not comfortable.

Cons:

The bed was not at standard for this level of accommodation.

2026-06-29 • via Nuitee
M
Meriam • couple • au
1
2026-06-28 • via Nuitee
M
Moemen • solo_traveller • au
9
2026-06-28 • via Nuitee
C
Cheng Jie • solo_traveller • au
9
from location to quality of services, room/bed comfort all excellent!
Pros:

Very friendly helpful staff, amazing breakfast

2026-06-28 • via Nuitee
J
Jacqueline • solo_traveller • au
9
Great service
Pros:

Front desk staff took great care of us and room service was amazing

Cons:

Size of the room for price and no ability to upgrade further to accommodate 3 ppl

2026-06-27 • via Nuitee
C
Charitee • couple • au
9
2026-06-26 • via Nuitee
P
Paul • solo_traveller • au
7
2026-06-25 • via Nuitee
S
Santina • solo_traveller • au
10
2026-06-23 • via Nuitee
F
FIONA • couple • au
10
The staff make this place, everyone from front desk, executive lounge staff(Brazilian lady) were amazing
Pros:

The staff were all incredible firstly, the value for money is great and it has a nice feel.

Cons:

Nothing really

2026-06-22 • via Nuitee
K
Kevin • solo_traveller • au
10
2026-06-21 • via Nuitee
D
Donovan • couple • au
10
Cons:

Tv wasn’t working, or remote wasn’t working

2026-06-17 • via Nuitee