Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Cleanliness issues
Limited breakfast selection

Categories

Cleanliness
5.99
Found a flock of hair (huge) in the towels…not acceptable for this type of establishment.
Service
10
Staff were excellent and very helpful.
Location
9.96
Great central location, perfect for exploring.
Room Quality
8
Rooms were basic and noisy but largely acceptable.
Amenities
8.45
Pool area could use refurbishment and gym equipment.
Value for Money
6.98
Considering price paid, value was disappointing.
Food and Beverage
8.44
Breakfast selection limited for a 5 star hotel.
Overall Experience
9.39
Experience was somewhat marred by cleanliness issues, but location and service were strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:16

Property Description

Luxurious Accommodation

Experience modern amenities and spacious rooms at Hilton Hotel Sydney, including luxury bathrooms and LCD TVs. Select rooms even feature black-out blinds and a dedicated work area for your convenience.

World-Class Facilities

Indulge in the city's largest hotel health club, complete with a fully equipped spa, 25-metre indoor lap pool, and state-of-the-art fitness center. Unwind in saunas, steam rooms, and a large spa pool for the ultimate relaxation.

Award-Winning Dining

Savor fine dining at the famous Brasserie, enjoy cocktails at Zeta Bar's rooftop terrace, or soak in the ambiance of the heritage-listed Marble Bar. With three stylish restaurants and bars, your culinary desires are sure to be satisfied.

Book now to elevate your Sydney experience at Hilton Hotel Sydney!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that if you are arriving by car, the entrance for vehicles is located via 255 Pitt St. Sydney. For more information, please contact Hilton Sydney using the contact details found on the booking confirmation.

Please note that Hilton Sydney requires an AUD 100 credit card pre-authorization charge upon check in to cover any incidental charges. For guests staying longer than 3 nights, the pre-authorization charge is AUD 300.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 95 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4343 reviews
Cleanliness: 5.99
Service: 10
Location: 9.96
Room Quality: 8
Amenities: 8.45
Value for Money: 6.98
Food and Beverage: 8.44
Overall Experience: 9.39
J
Joseph • couple • au
10
2026-07-25 • via Nuitee
G
GU • solo_traveller • au
10
2026-07-25 • via Nuitee
A
Anthony • solo_traveller • au
7
Apart from the chair, it was good
Cons:

The chair in my room had obvious stains on it, little disgusting to be honest

2026-07-24 • via Nuitee
T
TOSHITAKA • extended_group • jp
8
2026-07-24 • via Nuitee
M
M • solo_traveller • au
10
Pros:

Every thing!

Cons:

Nothing

2026-07-24 • via Nuitee
K
Khalid • family_with_children • sa
8
2026-07-23 • via Nuitee
D
Dab34r • couple • au
8
An enjoyable getaway
Cons:

My partner didn't like the lack of heavy curtains in 4213, as the light coming in kept her awake most of the night.

2026-07-23 • via Nuitee
K
Kate • solo_traveller • gb
10
2026-07-22 • via Nuitee
M
Mashiro • solo_traveller • jp
9
2026-07-21 • via Nuitee
D
Danielle • couple • au
5
Won’t stay again
Pros:

The entrance

Cons:

No hot water to the room for showers!!
Pool and change rooms are filthy! Understand these are shared with fitness first but not acceptable!
Bed very uncomfortable

2026-07-20 • via Nuitee
L
Lampe • couple • au
8
2026-07-20 • via Nuitee
L
Lachlan • solo_traveller • au
10
2026-07-20 • via Nuitee
J
Jacob • couple • nz
10
2026-07-19 • via Nuitee
N
Nilankika Roshini Rebecca • family_with_children • au
8
Reasonable
Pros:

Location

Cons:

The pool dated, does not suit the Hilton standard. The steam room, sauna was filthy. There was large cockroaches. Only went once and walked out. Paid for the room and facilities but pool was disappointing

2026-07-19 • via Nuitee
H
Holly • couple • au
5
It was fine.
Pros:

Location

Cons:

Very small room and pretty under whelming for the price. I think the brand carries.

2026-07-18 • via Nuitee
J
Julie Dorn • solo_traveller • au
8
2026-07-18 • via Nuitee
M
Mark • couple • nz
8
Comfortable, great location
Pros:

Location, breakfast & dinner here was amazing.

Cons:

Did not like that the light under the bathroom vanity is hard wired and stays on all night which makes it hard to sleep with the brightness of the light coming through the glass walls

2026-07-17 • via Nuitee
G
Georgie • family_with_children • au
7
Hotel definitely for business travellers
Pros:

Location and front desk staff

Cons:

Noisy rooms

2026-07-16 • via Nuitee
G
Guido • couple • au
8
2026-07-15 • via Nuitee
S
Sherrain V • couple • au
10
Excellent hotel
Pros:

The room didn’t smell, it was very clean . It was cute, small but it was comfortable. The room was decorated well and the beds were comfortable, The breakfast was very good too .the filtered water tap in the room was excellent. The location was in the central of Sydney so it was easy to get everywhere and convenient.

Cons:

The doorway was very small and narrow. It was hard to get in to the room with my luggage.
The washing basin was a bit small and the tap was a bit far from the edge, so there was water everywhere.

2026-07-15 • via Nuitee