Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Cleanliness issues
Limited breakfast selection

Categories

Cleanliness
5.99
Found a flock of hair (huge) in the towels…not acceptable for this type of establishment.
Service
10
Staff were excellent and very helpful.
Location
9.96
Great central location, perfect for exploring.
Room Quality
8
Rooms were basic and noisy but largely acceptable.
Amenities
8.45
Pool area could use refurbishment and gym equipment.
Value for Money
6.98
Considering price paid, value was disappointing.
Food and Beverage
8.44
Breakfast selection limited for a 5 star hotel.
Overall Experience
9.39
Experience was somewhat marred by cleanliness issues, but location and service were strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:16

Property Description

Luxurious Accommodation

Experience modern amenities and spacious rooms at Hilton Hotel Sydney, including luxury bathrooms and LCD TVs. Select rooms even feature black-out blinds and a dedicated work area for your convenience.

World-Class Facilities

Indulge in the city's largest hotel health club, complete with a fully equipped spa, 25-metre indoor lap pool, and state-of-the-art fitness center. Unwind in saunas, steam rooms, and a large spa pool for the ultimate relaxation.

Award-Winning Dining

Savor fine dining at the famous Brasserie, enjoy cocktails at Zeta Bar's rooftop terrace, or soak in the ambiance of the heritage-listed Marble Bar. With three stylish restaurants and bars, your culinary desires are sure to be satisfied.

Book now to elevate your Sydney experience at Hilton Hotel Sydney!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that if you are arriving by car, the entrance for vehicles is located via 255 Pitt St. Sydney. For more information, please contact Hilton Sydney using the contact details found on the booking confirmation.

Please note that Hilton Sydney requires an AUD 100 credit card pre-authorization charge upon check in to cover any incidental charges. For guests staying longer than 3 nights, the pre-authorization charge is AUD 300.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 95 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4232 reviews
Cleanliness: 5.99
Service: 10
Location: 9.96
Room Quality: 8
Amenities: 8.45
Value for Money: 6.98
Food and Beverage: 8.44
Overall Experience: 9.39
K
Katherine • couple • au
10
2026-05-22 • via Nuitee
L
Leanne • extended_group • au
10
2026-05-22 • via Nuitee
A
Analytics • extended_group • pg
10
Awesome
Pros:

Location is centrally convenient to all main services

Cons:

N/A

2026-05-21 • via Nuitee
R
Rana • couple • au
10
2026-05-20 • via Nuitee
A
Astrid • solo_traveller • au
8
Overall, we had a wonderful time at The Hilton for a cityscape. We would go back again, especially for a cheeky drink at
Pros:

Staff are exceptional, welcoming and friendly. Rooms are clean and roomy enough for your large luggage for a king guest size. No bath in the bathroom which is fine with us. We stayed on level 24, overlooking Town Hall and QVB. We dined at Glass Brasserie, worth the experience. Great food with an amazing selection of wine to match. Ask to be seated by the window as it faces QVB. Don’t forget to seat in the same spot for breakfast too. Breakfast is delicious, especially when they can cook you an omelette or poach your eggs to your liking.

Cons:

I dislike when the bathroom floors get completely wet from the shower. I had to use extra towels to dry up the soaking floor so I wouldn’t slip. We stayed on a Sunday night and we were given a voucher for 2 free drinks at Zeta or Marble bar. Both closed on Sundays. The kind staff allowed us to drink at Glass Brasserie instead, which we enjoyed so much as it was quieter.

2026-05-19 • via Nuitee
G
Gemma • couple • au
6
Nice place but won’t book again
Pros:

I liked the view and the spa and the comfy bed

Cons:

I didn’t like how long we had to wait to get our room key which made us late to our event Saturday night. We got 2x fee cocktails voucher but didn’t have time to use it as we were late to our event and Sunday we left. The breakfast buffet was ok, once we got back to table after waiting in the queue the food we had was cold. I probably won’t book again.

2026-05-18 • via Nuitee
J
Jonathan • couple • au
4
Disappointed. I chose this accommodation for the fitness and wellness centre.
Pros:

Beds comfortable. Room dark.

Cons:

Rooms are dated and small. The spa and sauna facilities are dreadful. Unclean and for the most part inaccessible during what would be reasonable hours. I could not access the sauna at all - only open from 9am! I was already at work by then. Ran by a 3rd party - the cleaning in the gym and wellness centre left a lot to be desired. Unfortunately, I won't return to this accommodation.

2026-05-18 • via Nuitee
H
Haruka • couple • jp
8
2026-05-17 • via Nuitee
S
Shari • solo_traveller • au
9
Overall great stay in central location to everything. Would recommend and stay again!
Pros:

Location was ideal - central to everything.

Cons:

Bathroom was a little small but overall good rooms. What was disappointing was the pool hours as on weekend wasn’t open til 0900 which was a huge reason for choosing and therefore couldn’t use on checkout day with such a late opening hours.

2026-05-17 • via Nuitee
G
Greg • extended_group • au
9
2026-05-17 • via Nuitee
T
Tamsyn • couple • au
7
Warm and welcoming
Pros:

The bed and very clean a very nice e clean welcoming experience

Cons:

Not much just the stuff telling as false importation but everything else was good

2026-05-17 • via Nuitee
M
Mike • couple • au
9
2026-05-17 • via Nuitee
G
Gordon • couple • au
10
2026-05-15 • via Nuitee
S
Samantha • couple • au
10
Ideal for a stay in the city
Pros:

Fantastic location for city visits, great bar and dining options on site, the rooms are clean and very quiet with blockout blinds that saw me sleep past sunrise for the first time in years.

Cons:

The rooms are very small and the pillows weren't great. An option for firmer pillows would have been wonderful.

2026-05-14 • via Nuitee
P
Peter • extended_group • au
10
Perfect weekend stay in Sydney!
Pros:

Fantastic location, central to everything!! Staff were so friendly and attentive.

Cons:

N/A

2026-05-14 • via Nuitee
S
salivan • couple • au
8
2026-05-14 • via Nuitee
C
charlotte • solo_traveller • au
4
Underwhelming
Pros:

The staff were friendly
Liked the location, easy to walk everywhere

Cons:

Room service food was very average.
- On top of food prices you had to pay an extra $7 for the tray that delivers the food, you would think this was included as part of the hotel services.
- I had a green salad but the dressing they gave me was tomato sauce instead of balsamic vinegar.
- Curry was average and the rice was cold and hard. - No glass provided for drink just the bottle. ( no glass in the room)
- Tv was glitchy, reception went in and out. Only way to access streaming channels was to mirror from my phone.
- No sauna
- Gym is not part of the hotel

2026-05-13 • via Nuitee
R
Rachael • solo_traveller • au
6
Pros:

Staff at concierge were friendly and room was clean. For this stay i feel Netflix or movies should be on offer

Cons:

Was there for a conference and stayed 2 nights. A conference colleague stayed 1 night and had a meal offered at your restaurant included!
No breakfast included or offers for these 2 nights. Have had a different experience in close by hotel .

2026-05-13 • via Nuitee
J
Judy • solo_traveller • au
10
A very enjoyable stay & can’t wait to come back
Pros:

Loved everything. Breakfast, location, clean & staff helpful.

2026-05-13 • via Nuitee
D
Diana • couple • au
7
2026-05-11 • via Nuitee