Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location and transport access
Friendly, helpful service/staff
Clean, impressive building and rooms
Comfortable beds (frequently noted)
Strong breakfast buffet and good restaurant options
Convenient proximity to tram/station/shops
Cons:
Rooms can be small and feel dated
Perceived poor value / expensive
Charged-for coffee and breakfast policy issues (early cut-off)
Shower water pressure problems and bathroom gurgling
Spa and breakfast-room access not mobility friendly
Noise from renovations reported (early morning drilling)
Maintenance issues (heavy doors, empty minibar/fridge)

Categories

Cleanliness
8.8
Multiple mentions of very clean rooms and impressive building; overall cleanliness is strong though some guests note the property is getting slightly dated.
Service
9
Service repeatedly praised as exceptional and friendly across many reviews, though one report noted an ignored special request.
Location
9.5
Consistently highlighted as excellent — central, CBD location with tram/outside transport and close to stations and shopping.
Room Quality
7.2
Mixed feedback: some find rooms comfortable and beds good, while many report small rooms, outdated features, heavy doors, poor water pressure and occasional gurgling showers.
Amenities
7.8
Good on transport and hotel facilities, praised restaurant and buffet; but spa access is not mobility friendly, breakfast room access issues, empty minibar/fridge and other minor maintenance concerns reported.
Value for Money
7
Several guests cite high prices, charged-for coffees, early breakfast cut-offs and perceived lack of value (tiny rooms for high rates).
Food and Beverage
8.5
Food generally praised — excellent buffet and restaurant experiences noted — tempered by complaints about charged barista coffees and breakfast policy inconsistencies.
Overall Experience
8.6
Overall stays described as comfortable, relaxing and satisfying for many repeat guests, though disturbances (renovation noise), dated elements and value complaints detract slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodation

Experience modern amenities and spacious rooms at Hilton Hotel Sydney, including luxury bathrooms and LCD TVs. Select rooms even feature black-out blinds and a dedicated work area for your convenience.

World-Class Facilities

Indulge in the city's largest hotel health club, complete with a fully equipped spa, 25-metre indoor lap pool, and state-of-the-art fitness center. Unwind in saunas, steam rooms, and a large spa pool for the ultimate relaxation.

Award-Winning Dining

Savor fine dining at the famous Brasserie, enjoy cocktails at Zeta Bar's rooftop terrace, or soak in the ambiance of the heritage-listed Marble Bar. With three stylish restaurants and bars, your culinary desires are sure to be satisfied.

Book now to elevate your Sydney experience at Hilton Hotel Sydney!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that if you are arriving by car, the entrance for vehicles is located via 255 Pitt St. Sydney. For more information, please contact Hilton Sydney using the contact details found on the booking confirmation.

Please note that Hilton Sydney requires an AUD 100 credit card pre-authorization charge upon check in to cover any incidental charges. For guests staying longer than 3 nights, the pre-authorization charge is AUD 300.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 95 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.3
Based on 4348 reviews
Cleanliness: 8.8
Service: 9
Location: 9.5
Room Quality: 7.2
Amenities: 7.8
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8.6
L
Laursen • couple • au
9
2026-10-31 • via Nuitee
W
Wu • couple • au
6
for one night it's ok
Pros:

old but decent

Cons:

too old

2026-10-31 • via Nuitee
H
HU JILL • solo_traveller • tw
9
Pros:

the location is perfect.

2026-10-30 • via Nuitee
J
james • extended_group • au
4
ok but not good
Pros:

Bathroom gurgled and shower was ordinary

2026-10-30 • via Nuitee
V
Veronica • couple • ar
10
2026-10-29 • via Nuitee
B
Ben • couple • au
5
Pros:

Location

Cons:

Water pressure in shower bad

2026-10-29 • via Nuitee
D
Diomedes • couple • au
9
2026-10-29 • via Nuitee
C
Cameron • couple • au
8
2026-10-29 • via Nuitee
P
Patricia • couple • au
8
Comfortable with great transport access
Pros:

Room exceptional
Room service quality

Cons:

Spa access not mobility friendly. Access in breakfast room also not good for trolley.

2026-10-29 • via Nuitee
F
Faisal • couple • au
10
Best Hilton
Pros:

The service was exceptional. Every member of staff we encountered was happy, pleasant and helpful. Couldn’t ask for a more. Perfect central location in the middle of the shopping area with the tram station right outside the door. Amazing buffet breakfast with a view

2026-10-28 • via Nuitee
L
LisaShanley • couple • au
10
2026-10-28 • via Nuitee
L
Leonie • solo_traveller • au
8
Nice hotel, great location, excellent dinner and surroundd, expensive
Pros:

Right in cbd. Very Near station to airport (Town hall). Right opposite Queen Vic building fantastic views at breakfast and dinner. Excellent food and wine list in Glass restaurant.

Cons:

Expensive
Breakfast good but better at other equivalent hotels, and had to pay extra for a barista coffee ( often other places 1 barista coffee included

2026-10-27 • via Nuitee
H
Harry • solo_traveller • au
6
OK.
Pros:

Room with a veiw. ok

Cons:

The door very heavey

2026-10-27 • via Nuitee
O
Ozlem • couple • au
10
2026-10-27 • via Nuitee
P
Phil M • couple • au
9
Pros:

Location and Staff

Cons:

Basic room for a hilton hotel.

2026-10-25 • via Nuitee
D
Dena • family_with_children • au
7
Fantastic weekend hotel is awesome location.
Pros:

Location is fantastic and hotel amenities great!

Cons:

Beds aren’t overly comfy and hand wash in ensuite empty.

2026-10-25 • via Nuitee
K
KEYING • solo_traveller • au
8
Pros:

located

2026-10-25 • via Nuitee
Y
Yun koung • extended_group • au
7
2026-10-24 • via Nuitee
K
Kian Huat • solo_traveller • my
7
Save for the annoying drilling sound, I am really satisfied with the overall stay.
Pros:

The room, bed and other facilities etc are what I expected as I have been staying at this hotel twice a year for the past 5 years or more.

Cons:

I was taken aback when I heard from my room ( 2008) some kind of a drilling sound which seems to be some renovation works upstairs. Very disturbing sound at least a hour from 7.00 am to 8.00 am. I was shocked that such unfriendly thing happened in a brand like HILTION! If my memory is correct, it happened on the morning of either 19/20 or 20/21.

2026-10-23 • via Nuitee
E
Emmanuel • couple • ph
10
2026-10-19 • via Nuitee