The Westin Harbour Castle, Toronto

Hotels
•
Westin
8.4 (2703 reviews)
1 Harbour Square , Toronto , ca
+1 416-869-1600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.73
Several mentions of cleanliness but also references to outdated conditions and maintenance issues.
Service
8.7
Some reviews praised the friendly staff, though there were complaints of poor responsiveness.
Location
9.24
Consistently highlighted as a strong point with great access to downtown and attractions.
Room Quality
8.19
Rooms generally considered comfortable with some issues related to outdated decor.
Amenities
8.22
Amenities like the swimming pool were appreciated but mentioned as needing attention.
Value for Money
7.68
Complaints about high costs relative to the experience, particularly regarding service and amenities.
Food and Beverage
8.73
Many positive mentions regarding breakfast and general food quality.
Overall Experience
8.7
Overall experience was positive but impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:49

Property Description

Luxurious Accommodation with Breathtaking Views
This 4-star hotel in Toronto offers well-appointed rooms with views of Lake Ontario and the city skyline. Guests can enjoy the indoor pool, tennis courts, and fitness center during their stay.

Exclusive Westin Heavenly Bed and Modern Comforts
Each room at the Westin Harbour Castle Toronto features the signature Westin Heavenly Bed for a comfortable night's sleep. The rooms are equipped with modern amenities to ensure a luxurious stay.

Convenient Location and Pet-Friendly Amenities
Situated near top attractions like Harbourfront Centre and Scotiabank Arena, this waterfront hotel is perfect for both business and leisure travelers. Plus, enjoy complimentary Wi-Fi and bring your furry friend along for the trip.

Experience luxury and convenience at the Westin Harbour Castle Toronto. Book your stay now for an unforgettable experience.

Important information:

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.

Please note that height restrictions may apply for cars in the car park. Please contact the property for further information.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.4
Based on 2703 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
S
Stephanie • family_with_children • us
9
Great location, great breakfast, great stay.
Pros:

The breakfast buffet was excellent. The spa was wonderful. The pool, jacuzzi, sauna and steam were great. Room was ok. View was good, but would have liked a room with a better full view of the lake. Excellent downtown location. Friendly staff.

Cons:

The room had a partial view of the lake. Also had a view of AC units and debris on a roof. The beds didn't face the lake view, so was unable to see the lake view unless you looked directly from the window. The room could have been cleaner. We had crumbs and hair on the floor when we entered our room. The rooms need more seating/table space. We had a 2 queen room which should fit 4 people. Only 1 small table and 1 chair were provided. So we couldn't eat comfortably in the room. Nothing to put our suitcases on, so they had to lay open on the floor. One side of the bed did not have a nightstand,.so unable to charge my phone from that side of the bed (even though there was a charging outlet). Refrigerator was barely cool. Could not store anything that had to be kept cool or it would spoil. The downstairs ladies toilet in the lobby was dirty.

2026-08-22 • via Nuitee
M
Matthias • family_with_children • de
8
super Hotel für ein paar Tage um Toronto zu erkunden
Pros:

Tolle Lage, schönes, modernes Zimmer mit Aussicht auf den See, außergewöhnlich gutes Frühstücksbuffet für Nordamerika, kostenloser Tennis-/Pickleball Platz, Spielbereich für Kinder mit Videogames, Air Hockey, Mini-Basketball und weiteren Spielen, freundliches Personal

Cons:

nur Valet Parken möglich (für $60)

2026-08-22 • via Nuitee
M
Matteo • family_with_children • it
8
2026-08-22 • via Nuitee
C
Caroline • family_with_children • fr
10
2026-08-22 • via Nuitee
T
Thanos • extended_group • gb
10
2026-08-21 • via Nuitee
J
Justin • family_with_children • gb
6
2026-08-21 • via Nuitee
H
Harri • couple • fi
7
2026-08-21 • via Nuitee
K
Konstantia • solo_traveller • gr
10
2026-08-21 • via Nuitee
T
TIANCHANG • extended_group • ca
10
2026-08-21 • via Nuitee
S
STEPHANE • solo_traveller • fr
7
2026-08-20 • via Nuitee
P
Pablo Emilio • family_with_children • co
10
Excelente ubicación y calidad de servicio
Pros:

Quedar en una habitación alta

2026-08-20 • via Nuitee
K
Karen • solo_traveller • nl
9
Pros:

Hotel had an amazing waterfront view and didn't make you feel you are.in a big city
Easy walking distance to most main attractions

Cons:

Room needed updating which the hotel is currently working through

2026-08-20 • via Nuitee
Y
yongge • solo_traveller • ca
10
2026-08-20 • via Nuitee
F
family road trip • solo_traveller • fr
9
Pros:

Proximité a pied des lieux a visite ; accessibilité des bus facile.magnifique vue de la chambre .sur la ville ainsi que le lac .

Cons:

Le parking a trop peu de place pour les gros suv obligé de trouver un parking public extérieur, grosse galère.

2026-08-19 • via Nuitee
V
Valentin • family_with_children • ro
8
2026-08-19 • via Nuitee
H
Hans • couple • de
9
Pros:

Super Lage, direkt gegenüber von Toronto Island und 15min zu Fuß zum CN-Tower. Hervorragender Ausgangspunkt, um die Stadt zu erkunden.

2026-08-19 • via Nuitee
Y
Yuka • couple • jp
10
Pros:

チェックインの際も丁寧に教えていただき、お部屋も綺麗でとても良かったです！
もしトロントに行く友達がいたらおすすめしたいです。

2026-08-18 • via Nuitee
C
Christoph • family_with_children • at
8
2026-08-18 • via Nuitee
N
NJJ282 • extended_group • us
9
2026-08-18 • via Nuitee
N
Neil • couple • us
9
2026-08-18 • via Nuitee