The Westin Harbour Castle, Toronto

Hotels
•
Westin
8.4 (2541 reviews)
1 Harbour Square , Toronto , ca
+14168691600

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.73
Several mentions of cleanliness but also references to outdated conditions and maintenance issues.
Service
8.7
Some reviews praised the friendly staff, though there were complaints of poor responsiveness.
Location
9.24
Consistently highlighted as a strong point with great access to downtown and attractions.
Room Quality
8.19
Rooms generally considered comfortable with some issues related to outdated decor.
Amenities
8.22
Amenities like the swimming pool were appreciated but mentioned as needing attention.
Value for Money
7.68
Complaints about high costs relative to the experience, particularly regarding service and amenities.
Food and Beverage
8.73
Many positive mentions regarding breakfast and general food quality.
Overall Experience
8.7
Overall experience was positive but impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:49

Property Description

Luxurious Accommodation with Breathtaking Views
This 4-star hotel in Toronto offers well-appointed rooms with views of Lake Ontario and the city skyline. Guests can enjoy the indoor pool, tennis courts, and fitness center during their stay.

Exclusive Westin Heavenly Bed and Modern Comforts
Each room at the Westin Harbour Castle Toronto features the signature Westin Heavenly Bed for a comfortable night's sleep. The rooms are equipped with modern amenities to ensure a luxurious stay.

Convenient Location and Pet-Friendly Amenities
Situated near top attractions like Harbourfront Centre and Scotiabank Arena, this waterfront hotel is perfect for both business and leisure travelers. Plus, enjoy complimentary Wi-Fi and bring your furry friend along for the trip.

Experience luxury and convenience at the Westin Harbour Castle Toronto. Book your stay now for an unforgettable experience.

Important information:

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.

Please note that height restrictions may apply for cars in the car park. Please contact the property for further information.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 55 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2541 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
J
John • couple • ca
8
2026-07-04 • via Nuitee
K
Krasimir • family_with_children • us
10
Exceptional
Pros:

Amazing place.

2026-07-04 • via Nuitee
I
ivor • couple • gb
7
2026-07-04 • via Nuitee
L
Louise • couple • gb
10
Fantastic find in harbour side Toronto
Pros:

Location, comfortable room, great facilities and excellent staff

Cons:

Loved it all

2026-07-04 • via Nuitee
L
Laurence • family_with_children • ch
7
2026-07-04 • via Nuitee
A
Alyssa • solo_traveller • ca
10
2026-07-03 • via Nuitee
R
Ross • family_with_children • ca
10
Good value for your spend, and a fun hotel!
Pros:

Fantastic facility, well taken care of and a timeless building. We loved the 5th floor pool and deck area, fun spot for swimming, and sun or an evening jaunt to see the city lights. We noticed how well taken care of everything was, well done for maintenance on such a cool property. Bonus: whoever thought to put a little water cooler at the entrance to the pool has the right kind of customer service in mind, it's so nice to have refreshing cold water right there.

2026-07-03 • via Nuitee
L
Leonardo • couple • co
10
Descanso
Pros:

Ubicación

2026-07-03 • via Nuitee
A
ALLAN • solo_traveller • gb
8
Pros:

Location mainly. On the waterfront.

Cons:

Nothing

2026-07-03 • via Nuitee
J
Janet • couple • gb
7
Great location and comfortable room .
Pros:

Excellent location and very welcoming. Staff are really helpful and friendly.

Cons:

Room was a corner room with two windows. One had a beautiful view of the harbour but the other looked directly in to other apartments which was disappointing.

2026-07-03 • via Nuitee
K
Kari • family_with_children • ca
10
Pros:

Friendly staff, comfortable beds, filtered water, amenities.

Cons:

Nothing.

2026-07-03 • via Nuitee
V
Veronica • extended_group • ca
10
2026-07-03 • via Nuitee
T
Tore • couple • no
8
2026-07-03 • via Nuitee
M
Marcus • family_with_children • gb
9
Pros:

Location was great! Rooms were fully stocked, the reception staff were excellent and aware of the heat offered us more water whenever we needed it.

Cons:

It was pricey to park. It would have been helpful to have a dedicated concierge as the staff at reception were often very busy helping others.

2026-07-03 • via Nuitee
K
Kamil • family_with_children • pl
8
Pros:

Nice location, comfortable beds

Cons:

We found some nasty hair in the bathroom, probably from previous guests…

2026-07-02 • via Nuitee
J
Jordan • couple • ca
10
2026-07-02 • via Nuitee
G
GÖKHAN • solo_traveller • tr
9
2026-07-02 • via Nuitee
K
Katherine • couple • us
9
Great staff, great stay
Pros:

Close to water

Cons:

Not many restaurants in area

2026-07-02 • via Nuitee
J
Julien • family_with_children • re
8
2026-07-02 • via Nuitee
S
Simon • couple • gb
9
Pros:

Location

Cons:

Nothing

2026-07-01 • via Nuitee