Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location by the river
Friendly staff and nice breakfast
Cons:
Issues with cleanliness and room amenities
Disappointing food service experience

Categories

Cleanliness
7.05
Some reviews indicated issues with maintenance and cleanliness in the rooms.
Service
9.05
Staff was generally friendly and attentive, even during high-pressure situations.
Location
9.55
The location was highly praised, especially being right by the river.
Room Quality
7.55
General dissatisfaction with room temperature and missing amenities like minibars and bathrobes.
Amenities
7.05
Amenities were lacking, particularly with housekeeping and room features.
Value for Money
7.55
Mixed feelings on whether the experience justified the price, particularly regarding the New Year’s menu.
Food and Beverage
6.55
Breakfast was good, but other food experiences were disappointing, especially at the bar.
Overall Experience
8.05
Overall a good experience, but frustrations with specific services affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:16

Property Description

Luxurious Riverside Stay

Elegant Rooms with Modern Amenities
Experience comfort and style in our elegantly decorated rooms featuring HD plasma TVs and separate working areas.

Culinary Delights with a View
Indulge in regional buffets and à la carte meals at the stylish Weinstube restaurant while enjoying picturesque views of the River Rhine.

Ideal for Business and Leisure
With direct access to Congress Center Mainz, a business center, and 10 meeting rooms boasting river views, Hilton Mainz is perfect for both work and relaxation.

Book your riverside retreat at Hilton Mainz now!

Important information:

Standard Wi-Fi: free of charge
Premium Wi-Fi: EUR 25 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3204 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 6.55
Overall Experience: 8.05
C
Claudio • solo_traveller • ch
10
2026-07-25 • via Nuitee
T
Timo • family_with_children • fi
10
2026-07-24 • via Nuitee
H
Harald • solo_traveller • de
9
2026-07-24 • via Nuitee
P
Paolo • solo_traveller • de
9
2026-07-24 • via Nuitee
M
Martin • solo_traveller • ch
8
2026-07-23 • via Nuitee
J
Jens • solo_traveller • de
10
Pros:

Es war tatsächlich ein super toller Kurztrip.
Nichts zu beanstanden.
Blick auf den Rhein , sehr zu empfehlen.
Wenn man meckern will, dann kann man über die Preise im Parkhaus sprechen.
Aber 100meter daneben gibt's das Rathaus Parkhaus, das ist preiswert.

2026-07-23 • via Nuitee
V
Vesselina • solo_traveller • bg
9
2026-07-22 • via Nuitee
T
Thor • couple • no
10
Pros:

Fantastic hotel.
Great location alongside the river Rhine.

2026-07-22 • via Nuitee
S
Steffen • couple • de
5
2026-07-22 • via Nuitee
M
Marianne • solo_traveller • de
10
Pros:

Das Personal war sehr nett und hilfsbereit.

2026-07-21 • via Nuitee
O
Oliver • couple • de
9
2026-07-21 • via Nuitee
S
Sonja • solo_traveller • de
8
2026-07-20 • via Nuitee
F
Filomena • couple • it
4
2026-07-20 • via Nuitee
H
Helga • solo_traveller • lu
6
2026-07-20 • via Nuitee
R
Rune • family_with_children • no
10
Utrolig beliggenhet, fantastiske senger og rom.
Pros:

Fantastisk beliggenhet. Utrolig gode senger og enormt fine rom.
Personalet var hyggelige og veldig imøtekommende. Snakket perfekt engelsk.

Cons:

Ingenting.

2026-07-20 • via Nuitee
J
Johannes • extended_group • ch
5
Pros:

Lage top, Frühstück super, Zimmer schön, Garage viel zu teuer, Check in sehr kompliziert

Cons:

Check in und Check out, unnötiges Durcheinander wegen vorläufiger Belastung und endgültige Belastung

2026-07-20 • via Nuitee
R
Ranga • couple • lk
10
A mini holiday in Mainz!
Pros:

Great location and beautiful view of the Rhine.

2026-07-20 • via Nuitee
G
Günter • extended_group • de
9
Pros:

Sehr komfortabel

2026-07-19 • via Nuitee
T
Tatinja • solo_traveller • us
8
Pros:

Location

Cons:

Hotel restaurant and terrace has by far worst service I have ever seen. Orders come from 30 minutes to an hour. Sometimes are totally dismissed. There is sufficient number of personnel who are mostly consumed talking to each other rather than guest. Surprisingly two waiters where exceptional, Pierce and Andrey. If they were part of the shift everything ruined smooth. Sadly thery where working only few days.

2026-07-19 • via Nuitee
E
Emma • family_with_children • no
7
2026-07-19 • via Nuitee