Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location by the river
Friendly staff and nice breakfast
Cons:
Issues with cleanliness and room amenities
Disappointing food service experience

Categories

Cleanliness
7.05
Some reviews indicated issues with maintenance and cleanliness in the rooms.
Service
9.05
Staff was generally friendly and attentive, even during high-pressure situations.
Location
9.55
The location was highly praised, especially being right by the river.
Room Quality
7.55
General dissatisfaction with room temperature and missing amenities like minibars and bathrobes.
Amenities
7.05
Amenities were lacking, particularly with housekeeping and room features.
Value for Money
7.55
Mixed feelings on whether the experience justified the price, particularly regarding the New Year’s menu.
Food and Beverage
6.55
Breakfast was good, but other food experiences were disappointing, especially at the bar.
Overall Experience
8.05
Overall a good experience, but frustrations with specific services affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:16

Property Description

Luxurious Riverside Stay

Elegant Rooms with Modern Amenities
Experience comfort and style in our elegantly decorated rooms featuring HD plasma TVs and separate working areas.

Culinary Delights with a View
Indulge in regional buffets and à la carte meals at the stylish Weinstube restaurant while enjoying picturesque views of the River Rhine.

Ideal for Business and Leisure
With direct access to Congress Center Mainz, a business center, and 10 meeting rooms boasting river views, Hilton Mainz is perfect for both work and relaxation.

Book your riverside retreat at Hilton Mainz now!

Important information:

Standard Wi-Fi: free of charge
Premium Wi-Fi: EUR 25 per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3102 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 6.55
Overall Experience: 8.05
K
Knopi • solo_traveller • de
10
2026-06-13 • via Nuitee
T
Tanja • solo_traveller • de
9
Pros:

Wie immer ein schöner kurzurlaub

Cons:

Leider sollen unsere Enkel 7 und 4 Jahre jetzt angeblich seit neusten für zustellbett bezahlen das finde ich nicht in Ordnung da das Zimmer ja total beengt ist durch die Liege

2026-06-13 • via Nuitee
B
Bernd • couple • de
9
Pros:

Tolles Frühstück. Gute Lage

2026-06-13 • via Nuitee
A
Ankush • solo_traveller • cz
9
2026-06-10 • via Nuitee
A
Au • couple • de
7
Weiterzuempfehlen
2026-06-09 • via Nuitee
M
Michael • extended_group • de
8
2026-06-09 • via Nuitee
T
Thomas • couple • de
9
Pros:

Super tolles Frühstück mit frischen Speisen, Sitzmöglichkeiten direkt am Rheinufer, große Tiefgarage

2026-06-09 • via Nuitee
M
Mika • couple • fi
9
Pros:

Loistava aamiainen ja muutenkin siisti ja kiva Hotelli.

2026-06-08 • via Nuitee
K
Katharina • family_with_children • de
9
2026-06-08 • via Nuitee
O
Oliver • solo_traveller • de
8
2026-06-08 • via Nuitee
D
Desiree • family_with_children • de
8
2026-06-07 • via Nuitee
C
Christine • couple • de
9
2026-06-07 • via Nuitee
W
Wolff • solo_traveller • de
7
2026-06-07 • via Nuitee
J
james • couple • gb
7
Nice place but room very warm
Pros:

Grey room size nice breakfast
Comfy bed

Cons:

Room very hot fan did nothing windows open only a bit - didn’t always change towels or clean cups

2026-06-06 • via Nuitee
A
Alexandra • family_with_children • de
8
2026-06-06 • via Nuitee
N
Nicolas • couple • de
8
2026-06-06 • via Nuitee
R
Rafael • solo_traveller • de
10
2026-06-06 • via Nuitee
R
Rolf • solo_traveller • de
8
Kurzer Stadtbesuch am Rhein
Pros:

Renoviert, modern

Cons:

Badezimmer hätte funktionaler sein können.

2026-06-06 • via Nuitee
K
Kaj • couple • lu
8
Good location and Mainz seen
Pros:

Normal Hiöton, nice room

Cons:

Walking distance to reception or breakfast was long. The bar was poor!

2026-06-05 • via Nuitee
S
Sabine-Bernd • couple • de
8
Immer wieder gerne
Pros:

Frühstück war gut, Personal war freundlich. Frühstück war ausreichend vorhanden. Rezeption war freundlich.

Cons:

Das Personal war überfordert mit dem abräumen der Tische. Es war zu beobachten, dass die Bestückung der Bar wichtiger war, wie den ankommenden Frühstücksgästen die Tische frei und sauber zur Verfügung zu stellen.

2026-06-04 • via Nuitee