Saint John Harbourfront Hotel

Hotels
•
Hilton Hotels & Resorts
7.9 (945 reviews)
1 Market Square , Saint John , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Outdated rooms
Poor breakfast

Categories

Cleanliness
7.61
There were mentions of mold in the bathroom and the room being outdated, suggesting cleanliness issues.
Service
8.58
Outstanding service provided by the staff, with friendly and helpful interactions highlighted.
Location
9.12
The central location and beautiful views were frequently praised across reviews.
Room Quality
7.07
Multiple mentions of outdated rooms and issues like lack of supplies indicate that room quality is not up to par.
Amenities
7.6
Some amenities like breakfast were considered poor, but the hotel had a restaurant and good views.
Value for Money
7.06
Perceived high costs for service and some amenities, such as breakfast and WiFi, affected the value for money.
Food and Beverage
8.11
Breakfast was praised while dinner service was noted as poor; overall food quality varied.
Overall Experience
8.08
Pleasant stay overall but has notable issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:06

Property Description

Luxurious Amenities
The Hilton Saint John offers comfortable guestrooms with modern amenities such as flat-screen TVs and in-room coffee makers, ensuring a luxurious stay for all guests.

Leisure and Wellness Facilities
Guests can unwind and rejuvenate at the hotel's indoor swimming pool, sauna, and state-of-the-art health club. After a busy day, relaxation awaits with available massage services, making it a perfect retreat.

Dining Experience
The York Bistro & Pub at Hilton Saint John provides a culinary delight with regional cuisine served for breakfast, along with a diverse menu for lunch and dinner, ensuring a delightful dining experience throughout the day.

Book your stay at the Hilton Saint John for a luxurious, relaxing, and gastronomic experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSJ

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and costs CAD 6.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 945 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 8.08
P
Peter • couple • us
10
2026-06-13 • via Nuitee
G
Goodman • solo_traveller • ca
7
Pros:

Breakfast was great

Cons:

Paying for parking

2026-06-13 • via Nuitee
B
Blaise • couple • ca
8
2026-06-13 • via Nuitee
W
Wayne • couple • us
10
The staff in all areas were exceptional!
2026-06-12 • via Nuitee
H
Heather • family_with_children • ca
7
Pros:

The location was great

Cons:

The air conditioning did not work the greatest in the room

2026-06-09 • via Nuitee
M
Monika • couple • ca
10
Pros:

The breakfast staff. Very attentive and helpful. The waitress came up to our room to deliver the phone I left on the table.

2026-06-09 • via Nuitee
B
Brian • solo_traveller • ca
10
A fantastic hotel in a great location with wonderful staff. Very glad I stayed here…wish I had stayed longer.
Pros:

It’s in a great location on the waterfront and the property is modern and clean. The buffet breakfast was excellent and all staff were very friendly. I had an ocean view…very nice. The king bed was exceptionally comfortable and the room spacious and spotlessly clean. Parking was across the street but there’s direct underground access to it…very helpful.

Cons:

Nothing at all…it was great.

2026-06-08 • via Nuitee
N
nathalie • couple • ca
6
2026-06-08 • via Nuitee
R
Robyn • solo_traveller • ca
10
2026-06-08 • via Nuitee
M
Megan • solo_traveller • ca
9
Great
Pros:

It was great

Cons:

Nothing it was fine

2026-06-05 • via Nuitee
D
Debbie • couple • ca
9
Great location...great staff ...great food and service.
Pros:

Breakfast was excellent...staff very friendly and attentive! Great harbour view of our room and handy parking nearby. Front desk staff were very helpful and friendly. Room was clean and we appreciated the quiet night for a good sleep.

Cons:

All good as far as we were concerned.

2026-06-03 • via Nuitee
C
Colleen • solo_traveller • ca
10
Pros:

Absolutely 💯 awesome stay and amazing breakfast

Cons:

Parking could have more clearer

2026-05-30 • via Nuitee
P
perillo • solo_traveller • us
7
Pros:

Rooms were clean and updated.

Cons:

Parking was across the street in a city garage
Cost me 18.00 a day. If you move the car you pay another 18.00
This was not told to me when I booked with booking.com.

2026-05-29 • via Nuitee
D
Dan • solo_traveller • ca
8
Pros:

Good location

2026-05-28 • via Nuitee
A
Alida • family_with_children • ca
9
A pleasant harbourfront hotel
Pros:

The breakfast buffet was nice and hot. The view of the harbour was lovely. The beds were very comfortable, and the staff at the front desk and at the hotel restaurant were pleasant.

Cons:

No major issues! The towels were a bit rough?

2026-05-28 • via Nuitee
T
THOMAS • couple • ca
10
2026-05-26 • via Nuitee
B
Brenda • couple • ca
10
Excellent, comfortable beds and nice breakfast!
Pros:

Clean, close to restaurants and shopping

2026-05-26 • via Nuitee
J
Jacqueline • couple • ca
6
Next time I will find another hotel to stay at.
Pros:

Excellent location

Cons:

The price is way too high.
We stayed at the property 8 years ago and it has gone downhill.

2026-05-25 • via Nuitee
J
JamesMillard • couple • us
10
Comfortable hotel and great location!
Pros:

Excellent breakfast! Beautiful hotel and wonderful harbor view from our room. Off street parking garage just across street.

2026-05-21 • via Nuitee
J
Jeannette • solo_traveller • ca
9
2026-05-20 • via Nuitee