Mercure Glasgow City Hotel

Hotels
•
Mercure
7.8 (4718 reviews)
201 Ingram Street , Glasgow , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third persons named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

7.8
Based on 4718 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
W
west • solo_traveller • gb
9
Pros:

friendly staff

Cons:

view from window (back of hotel)

2026-10-31 • via Nuitee
J
John • solo_traveller • gb
3
Expensive for what you received.
Pros:

Not much

Cons:

Expensive. Noisy. Lack of little touches eg. A bottle of water.

2026-10-31 • via Nuitee
L
Louisa • couple • gb
6
Not toobad overall
Pros:

Great Staff and great location

Cons:

the room had a strange smell.,very small and no individual temperature control

2026-10-31 • via Nuitee
A
Alistair • couple • gb
7
2026-10-31 • via Nuitee
M
Mark • couple • gb
7
2026-10-30 • via Nuitee
G
Gary • solo_traveller • gb
8
Pros:

Great location, fantastic breakfast , very comfortable room

Cons:

Horrendous bar prices

2026-10-30 • via Nuitee
G
Gifty • couple • gb
6
2026-10-30 • via Nuitee
G
Glynis • solo_traveller • gb
8
Not bad, price could be better for a pleasant but basic hotel.
Pros:

Friendly staff, great location, comfortable bed & as nice aesthetic to the room.
Nice touches of a working fridge & complementary coffee pods & bottled water.

Cons:

The fact that no one informed housekeeping that I’d been given a 12pm check out so I could work from my room. So despite my having a do not disturb sign on my door housekeeping quite knocking on my door from around 10am - 10.30am, then onwards & were noisy in the corridor.

2026-10-30 • via Nuitee
K
Karen • couple • ie
8
Pros:

The staff were lovely and so helpful would definitely recommend.

Cons:

There was building work gojng on when we stayed but otherwise was fine.

2026-10-29 • via Nuitee
C
charlie • solo_traveller • gb
8
2026-10-29 • via Nuitee
C
cheryl • couple • gb
9
Pros:

Location; very friendly staff.

Cons:

Not been informed that it had changed from Mercure to LYF , therefore, we spent an extra 20 minutes in the rain trying to find Mercure.

2026-10-28 • via Nuitee
S
Sophie • couple • de
9
Hotel hat 10/26 erst neu eröffnet, daher viel neu. Zimmer top, Frühstück genial, Lage sehr zentral.
Pros:

Hotel hat 10/2026 erst eröffnet, daher war noch viel neu. Lage ist sehr zentral, Frühstücksbuffet lecker, Personal zuvorkommend. Auch die Bar in der Lobby war gut ausgestattet.

Cons:

Wir hatten sehr viel Regen und im Zimmer gab es keine Gelegenheit, Dinge (wie nasse Kleidung oder auch zwei große Duschhandtücher) aufzuhängen.

2026-10-28 • via Nuitee
C
Chiara • extended_group • it
8
Pros:

Posizione ottima, bellissimo bar all'ingresso, personale molto cordiale e disponibile

Cons:

Le camere erano un po' vecchiotte ma saranno oggetto di rinnovamento

2026-10-27 • via Nuitee
D
Diego • extended_group • es
8
Perfecta Ubicacion
Pros:

La ubicacion

Cons:

Habia obras y empezaban a las 9 de la mañana.

2026-10-27 • via Nuitee
H
Holmes • couple • gb
2
Cons:

Had to leave in middle of the night due to the hotel windows being old and very noisy rattling all night long unbearable

2026-10-26 • via Nuitee
I
Ingrid • family_with_children • gb
10
Excellent, very accommodating and friendly staff
Pros:

Staff, facilities, cleanliness and location

Cons:

-

2026-10-26 • via Nuitee
M
Mike • couple • gb
9
Autumn break
Pros:

Room was great facilities great warm and comfortable

Cons:

1 lift was tatty and in need of repair some sort paper covering on floor which we tripped on a couple of times

2026-10-26 • via Nuitee
J
Jigger • solo_traveller • gb
10
2026-10-26 • via Nuitee
D
Darren • couple • gb
10
2026-10-25 • via Nuitee
L
LAURA • couple • es
10
Genial .
Pros:

Ubicación y todo en general

Cons:

Me gustó todo .

2026-10-25 • via Nuitee