Mercure Glasgow City Hotel

Hotels
Mercure
7.8 (4718 reviews)
201 Ingram Street , Glasgow , gb

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third persons named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

7.8
Based on 4718 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
J
Joanna solo_traveller gb
3
Pros:

Friendly staff, clean comfortable room, great location.

Cons:

We were disturbed by building works throughout our stay, waking us up in the morning and continuing throughout the day.

2026-08-29 via Nuitee
R
Robert couple us
7
Great staff and location.
Pros:

Location and staff were great

Cons:

Property was under renovation we got an older room which was showing its age

2026-08-29 via Nuitee
R
Ralph solo_traveller de
7
2026-08-28 via Nuitee
L
Lesley couple gb
9
Would stay again
Pros:

Basic rooms with all amenities and was spotless
Breakfast was lovely
Perfect location
Staff friendly

Cons:

Nothing to report

2026-08-28 via Nuitee
M
Maide solo_traveller tr
9
Kind staff, good location & breakfast
Pros:

The room was really clean, with all the necessary stuff. I really felt comfortable. Standard size for the UK; might be a little small for two but definitely perfect for solo.
Staff are helpful and kind.
I liked the breakfast; everything was the same every day,; but there were lots of options. (Just that the staff was not really agile in terms of refreshing the finished food, but I think they were all busy doing other work! Just don't hesitate to ask for any help because they're really doing their best once asked).
Location is superb. Really, thanks!

Cons:

Just to let you know, even though it's the peak of the summer, Glasgow is not the hottest city! So, the room was a little bit cold at times. The blanket really keeps you warm, but take something with you to wear inside the room as well :)

2026-08-28 via Nuitee
P
Peter couple dk
8
Dejligt ophold. Vi kommer gerne igen.
Pros:

Dejligt central beliggenhed nær togstation og lufthavnsbus. Flinkt personale. Fine værelser. Ok udvalg af morgenmad.

Cons:

De varme retter på morgenbordet var lidt lunkne.

2026-08-27 via Nuitee
O
Ofiusa couple pt
7
Estadia conveniente em Glasgow.
Pros:

Excelente localização, no centro de Glasgow e simpatia dos funcionários. O quarto tem todas as comodidades necessárias e tanto check in como check out são bastante simples.

Cons:

Por estar em obras, o alojamento não é apropriado para quem procura um hotel onde descansar, neste momento.

2026-08-27 via Nuitee
G
guy couple gb
1
2026-08-26 via Nuitee
M
Mónika solo_traveller hu
8
2026-08-26 via Nuitee
C
Chloe solo_traveller gb
7
2026-08-25 via Nuitee
R
Richard couple gb
7
Pleasant but nothing more
Pros:

Great location

Cons:

Room was extremely warm and window opens ever so slightly but jot enough to
Provide adequate ventilation for the room.

2026-08-25 via Nuitee
M
Monica solo_traveller it
9
Pros:

Bella posizione, buona colazione, tutto bene

Cons:

La camera forse un po' piccola, però comunque confortevole e con tutto

2026-08-25 via Nuitee
M
Melissa solo_traveller gb
6
2026-08-25 via Nuitee
A
Anne B Y Storrie couple gb
8
Good value for money - and very clean - always a plus!
Pros:

Excellent location, friendly helpful staff. Shout out to Abby on reception who also had to do meal duties and bar duties. Very helpful girl. Very clean room and bathroom, which is always a good sign. Excellent location right in the hear to the city

Cons:

Small room but for all the time we spent there it did not bother us. Lots of noise on the Friday night of 21/08/26 coming from a few other rooms who seemed to be having a party - shouting and laughing. But it did not go on too long so we did not bother complaining about this. One thing missing from the room - no phone so I was just a bit concerned about how reception would have been alerted had we needed anything during the night or if I had been a solo traveller?

2026-08-24 via Nuitee
F
finlay couple gb
6
Ok, but room is looking tired.
Pros:

Location

Cons:

The room needs a refresh

2026-08-23 via Nuitee
L
Lynn solo_traveller gb
10
Clean and friendly hotel great customer service and excellent location
Pros:

The extra little treats in the room

Cons:

The night staff didn’t know how to use coffee machine

2026-08-23 via Nuitee
R
Richard couple gb
7
Definitely not worth the price.
Pros:

Bathroom was a good size.

Cons:

Shower pressure low. Unbelievable noise from outside, well into the morning. Very uncomfortable pillows. Practically no coffee. No bin bag in bin.

2026-08-23 via Nuitee
T
Timothy solo_traveller gb
8
2026-08-23 via Nuitee
A
Alana solo_traveller gb
7
Pros:

Location very central to what we needed, Rooms very clean and plenty towels supplied.
Breakfast was lovely

Cons:

View, if you want to call it that was a dark alley, window faced onto other windows of offices or something, narrow corridors and small room

2026-08-23 via Nuitee
M
Maree couple au
3
Underwhelming
Pros:

Checkin

Cons:

Room, room size,cleanliness

2026-08-22 via Nuitee