Mercure Glasgow City Hotel

Hotels
•
Mercure
7.8 (4616 reviews)
201 Ingram Street , Glasgow , gb
+44 141 441 1022

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third persons named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.

Please be advised that we are currently undertaking a planned refurbishment of our lobby, restaurant, and bar areas, scheduled to continue until early June. While every effort is being made to minimise any inconvenience, certain areas may be temporarily unavailable or subject to restricted access during your stay.

In the interim, we have provided an alternative breakout and dining space to ensure guests can continue to relax and enjoy food and beverage services in comfort.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 4616 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
J
Jackie • solo_traveller • gb
10
Excellent
Pros:

The staff were extremely helpful, especially Matthew, out of all my stays in varying hotels while away working he has been the only person who has completed a PEP (Personal Evacuation Plan) as I use a walking stick. He looked after me while on duty making sure my stay was comfortable even though the hotel was busy due to the start of the Commonwealth Games, the hotel was full with athletes. He is a great asset to the hotel.
I also liked the welcome card and snacks that were left in my room, it meant a lot as I always stay here when I’m up visiting one of the offices I look after which is a 5 minute walk from the hotel.
I also liked the newly refurbished Reception, bar and dining area and look forward to staying in one of the newly refurbished rooms on my next visit.

Cons:

The room was far too hot and there was no way of controlling the temperature in the room.

2026-07-25 • via Nuitee
C
Carolina • couple • ch
9
2026-07-25 • via Nuitee
P
Peter • couple • dk
8
Var det kun kortvarigt,men vender snart tilbage. Har booket.
Pros:

Fint værelse og dejlig morgenmad

Cons:

Kan ikke finde på noget

2026-07-25 • via Nuitee
J
Javier • solo_traveller • es
9
2026-07-22 • via Nuitee
E
Edmund • couple • gb
8
Lovely stay and location execellent
Pros:

Location, price ,

Cons:

Noise from other rooms, didn’t seem to have soundproof

2026-07-21 • via Nuitee
L
Lilian • couple • dk
7
2026-07-21 • via Nuitee
S
Stuart Doonan • solo_traveller • ie
10
2026-07-21 • via Nuitee
J
Janet • solo_traveller • gb
8
Pros:

Location

Cons:

Too noisy for my liking

2026-07-20 • via Nuitee
D
Daniel • couple • gb
8
Clean, comfortable and a great location. Met our needs after a wedding
Pros:

Location spot on

Cons:

A bit tired looking

2026-07-20 • via Nuitee
R
Robin Brazier • solo_traveller • gb
9
2026-07-20 • via Nuitee
M
Mark • couple • gb
9
Well located, comfortable hotel with exceptionally friendly and helpful staff!
Pros:

Really friendly staff and excellent breakfast!

Cons:

Room was quite hot on first night but staff provided a fan which helped a lot!

2026-07-20 • via Nuitee
G
Gill • couple • gb
8
Pros:

Good reception staff. Good room.

Cons:

No air con

2026-07-19 • via Nuitee
E
Emilne • solo_traveller • gb
10
Pros:

Firstly the reception was very helpful and let me book into a room at 12.00 o'clock and has my room wasn't ready I was very happy with the room I was given and hotel is very central

Cons:

I didn't have any complaints

2026-07-19 • via Nuitee
K
Karen • solo_traveller • gb
5
2026-07-19 • via Nuitee
K
Karen • extended_group • gb
5
Pros:

Location, cleanliness

Cons:

One lift working for a 7 floor property. The lift is small so people and luggage fill it pretty quickly.
I waited ages for a lift to come to my floor that had space for me

2026-07-19 • via Nuitee
D
David • couple • gb
9
2026-07-19 • via Nuitee
B
Bell • solo_traveller • gb
10
2026-07-19 • via Nuitee
S
Schelp Langendyk • solo_traveller • de
7
Pros:

Personal, Lage und Frühstück

Cons:

Mangelnde Zimmerbeluftubg

2026-07-19 • via Nuitee
H
Heinz • couple • ch
6
Ohne Sanierung würden wir sofort wieder buchen, aber diese wird noch geraume Zeit dauern.
Pros:

Das Frühstück, der Service und die Mitarbeiter waren super u. haben uns verwöhnt. Das Angebot war sehr reichhaltig und der Raum sehr ansprechend. Auch haben wir die Frühstückszeiten bis 10 Uhr genossen.
Die Lage im Zentrum ist phantastisch, das Kingsizebett und die Bettwäsche grandios.

Cons:

Das Zimmer war sehr klein, für eine oder 2 Nächte genügend.
Neben dem Bett war kein Platz für die Koffer, zudem hatte es nur einen Stuhl.
Auf unsern Wunsch bekamen wir ein vermeintlich ruhiges Zimmer im 4. Stock, aber die Renovationsarbeiten in der 5. Etage waren äusserst laut. ( Hämmern und Bohren!)
Nach 2 Nächten bemühten wir uns um ein anderes Zimmer, via Rezeption, aber auch im 3. Stock war es noch laut.
Es gab keine Information zum Voraus, weder von Booking. com. noch vom Hotel.
Eigentlich wäre auch eine Preisreduktion angebracht gewesen.

2026-07-18 • via Nuitee
S
Samantha • solo_traveller • gb
10
2026-07-17 • via Nuitee