Mercure Glasgow City Hotel

Hotels
Mercure
7.8 (4468 reviews)
201 Ingram Street , Glasgow , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third persons named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.

Please be advised that we are currently undertaking a planned refurbishment of our lobby, restaurant, and bar areas, scheduled to continue until early June. While every effort is being made to minimise any inconvenience, certain areas may be temporarily unavailable or subject to restricted access during your stay.

In the interim, we have provided an alternative breakout and dining space to ensure guests can continue to relax and enjoy food and beverage services in comfort.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 4468 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
M
mau solo_traveller gb
8
Pros:

Good location 😃

2026-05-23 via Nuitee
F
Fiona couple gb
10
Great central location for a weekend city break in Glasgow.
Pros:

Love the location so central. Comfortable room and large comfy bed. Breakfast very good and staff at breakfast in particular very helpful. All staff were friendly and helpful and made us feel welcome.

Cons:

The hand soap dispenser was empty. We didn't raise it as we had toiletries with us and the shower dispensers were full.

2026-05-23 via Nuitee
L
Liliane couple fr
10
Bien situé et confortable
Pros:

Très proche de la gare Queen Street
Confortable
Propre
Personnel sympa

2026-05-23 via Nuitee
C
Christine couple fr
6
Les travaux sont bruyants le matin. L'ascenseur et la réception sont peu accueillants
Pros:

Très bon petit déjeuner

Cons:

Les travaux en cours

2026-05-23 via Nuitee
G
Gian Paolo solo_traveller it
6
2026-05-22 via Nuitee
S
Sarah solo_traveller gb
6
Pros:

Location, breakfast (but not where it was)

Cons:

Noise, bar/breakfast area, room was smaller than expected.

2026-05-22 via Nuitee
G
graeme solo_traveller gb
2
Poor
Cons:

For £165 per night I do not expect to walk through a construction site in reception or a lift under repair

2026-05-22 via Nuitee
V
Vaclav solo_traveller gb
5
2026-05-21 via Nuitee
K
Keith solo_traveller gb
2
Mercure Glasgow city hotel
Pros:

Location

Cons:

I didn't sleep due to noise throughout the night from within the hotel, I asked Gabriel at reception where I could find Sainsbury's and he abruptly barked at me "That way" which i found disgusting for a front of house representative....I definitely will not be returning.

2026-05-21 via Nuitee
J
Jack couple gb
10
2026-05-21 via Nuitee
S
Sophie solo_traveller gb
4
2026-05-20 via Nuitee
J
Julie solo_traveller gb
5
Very noisy
Pros:

The room was clean and comfortable

Cons:

It was very noisy in the evening. With my window facing the Main Street and only having secondary glazing that didn’t fit properly it was very noisy until well after midnight. With the renovations ongoing I didn’t feel I was getting good value for money nor particularly welcoming.

2026-05-20 via Nuitee
L
Lena solo_traveller gb
10
Lena wilson
Pros:

Staff especially mathew on reception could not do more for us he is very inviting and was a bundle off knowledge, a must have for front off house , thankyou mathew 👌 refurb did not effect our party in any way breakfast was warm and welcoming, so much choice !!! Nice staff as well, will be back soon thankyou for our stay at mercure x

Cons:

Cant think off anything tbh wee got what i say was value for money

2026-05-19 via Nuitee
S
Sinéad solo_traveller gb
7
Hope the renovation is over soon!
Pros:

Staff were excellent, efficient and thoroughly pleasant at all times. Breakfast was very nice. Rooms are very clean.

Cons:

Although we were aware that there are works happening at the hotel, we were disappointed with the alternative arrangements. The current reception area is reduced in size, giving it a hostel -like appearance, the arrangements for eating or having a drink could have been better prepared as an alternative to what would normally have been available. The room could have been set up in a far more appealing way given the circumstances. Whilst we understand renovations are necessary, a reduced price would have reflected the situation .

2026-05-19 via Nuitee
S
Silvia family_with_children it
7
Pros:

Posizione ottima, letteralmente a due passi dal centro, colazione molto buona. Buona la pulizia delle camere. Personale cordiale.

Cons:

Durante la nostra visita l'hotel era in ristrutturazione, quindi la hall era molto ristretta e per la colazione ci hanno spostati in un'area diversa rispetto al previsto, ma nulla di problematico. L'unica pecca sono le camere, nulla a che vedere con quelle illustrate nelle foto. Immagino sia prevista la ristrutturazione anche di quelle, però avrei preferito vedere delle foto più affini alla realtà.

2026-05-19 via Nuitee
H
Helen solo_traveller gb
6
2026-05-18 via Nuitee
M
Malcolm Manduca solo_traveller mt
7
2026-05-17 via Nuitee
M
Matteo couple it
8
Tranquillo
Pros:

Pernotto di una notte di passaggio da Glasgow ha tutto ciò che serve per questo scopo

2026-05-16 via Nuitee
S
Steve solo_traveller gb
9
2026-05-16 via Nuitee
J
John couple dk
6
Fint for en enkel overnatning i meget rent dog godt brugt værelse.
Pros:

Location, rent og personale.

Cons:

Meget småt værelse, trænger til opgradering.

2026-05-16 via Nuitee