Mercure Glasgow City Hotel

Hotels
•
Mercure
7.8 (4562 reviews)
201 Ingram Street , Glasgow , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third persons named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.

Please be advised that we are currently undertaking a planned refurbishment of our lobby, restaurant, and bar areas, scheduled to continue until early June. While every effort is being made to minimise any inconvenience, certain areas may be temporarily unavailable or subject to restricted access during your stay.

In the interim, we have provided an alternative breakout and dining space to ensure guests can continue to relax and enjoy food and beverage services in comfort.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 4562 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
T
TONY • couple • au
9
A short overnight stay while travelling, I didn't need or expect much but was pleasantly surprised.
Pros:

Located near bus and train hubs, comfortable, clean, friendly staff

Cons:

Nothing

2026-06-19 • via Nuitee
J
Jonathan • solo_traveller • gb
9
Pros:

Big comfortable bed, quiet location, good shower

2026-06-19 • via Nuitee
S
Song • solo_traveller • gb
6
2026-06-18 • via Nuitee
S
Scott • solo_traveller • us
3
think twice about staying here. needs a major upgrade
Pros:

location and free breakfast

Cons:

this was under construction and it didn't state that in website. horrible nosey, smelly hallways and rooms, NO AC and nosey rooms over bars. horrible all night long

2026-06-18 • via Nuitee
P
Pax • solo_traveller • au
8
2026-06-18 • via Nuitee
M
Mark-Ulrich • solo_traveller • de
9
Uns hat es sehr gefallen.
Pros:

Zentrale Lage; Parkplatz hinter dem Haus, einfach online zu bezahlen; gutes, ausgewogenes Frühstück! Sehr gutes Preis-Leistung-Verhältnis!

Cons:

Fehlanzeige

2026-06-18 • via Nuitee
C
Claudine • solo_traveller • fr
7
Pros:

Le plus pour Glasgow... un parking. Hôtel central mais peu bruyant. Possibilité d'une conciergerie pour les bagages ce qui permet de faire une visite de la ville sans s'inquiéter ni de la voiture ni des bagages.

2026-06-18 • via Nuitee
J
Jun • couple • ca
9
2026-06-18 • via Nuitee
C
Claudia • solo_traveller • ar
7
Ubicación ideal
Pros:

Ubicación en el centro, habitación con buena vista a la calle principal, baño bueno, buen colchón. El Parking está a media cuadra del hotel. La amabilidad de los recepcionistas

Cons:

La Planta Baja está en remodelación, por eso para tomar el ascensor había que subir 1 piso por escalera. Se dificulta con el equipaje. No estaba habilitado el área de desayuno

2026-06-18 • via Nuitee
N
Nicola • solo_traveller • gb
8
Pros:

Room size, bed was comfortable, staff really friendly and helpful

2026-06-17 • via Nuitee
S
Sharon • couple • gb
6
Over priced
Pros:

Location

Cons:

Room was unclean, the breakfast was not hot

2026-06-17 • via Nuitee
R
raymond • solo_traveller • gb
5
Mercure not mercurious
Pros:

Staff and location

Cons:

No hot water in shower really dampened(pardon the pun)my stay.
This should have been picked up by housekeeping/maintenance. To be heading home feeling unclean was not good and disappointing. I am looking for a partial refund.

2026-06-15 • via Nuitee
M
Malin • extended_group • no
8
Rent och snyggt budgetvänligt hotell i ett bra område
Pros:

Nyrenoverat, så väldigt fräscht och modernt.

Cons:

Det fanns inget bra ventilationssystem, så rummet blev kvavt om man inte öppnade fönstret samt att badrummet inte hade någon fläkt.

2026-06-15 • via Nuitee
J
Janet • solo_traveller • gb
10
Pros:

Cant fault anything was a great location for us to see a show

Cons:

Staff were brilliant very friendly and coulddo enough for you, the bed was comfy the room was spotless and breakfast in the morning was good

2026-06-15 • via Nuitee
D
Danny • extended_group • be
8
2026-06-15 • via Nuitee
H
Helen • extended_group • gb
10
Pros:

Although there was a very good choice we found the cooked food just warm and by the timr you ate it the food was stone cold

Cons:

Food could of been hotter

2026-06-15 • via Nuitee
K
Kari • couple • gb
8
Very good but rooms need improvements .
Pros:

Very central & staff were extremely nice & helpful .

Cons:

The newly refurbished room we had was nice but low in space. No towel rail in bathroom or anywhere to hang towels.

2026-06-15 • via Nuitee
P
Peter • couple • gb
9
Nice hotel in great central location
Pros:

Great location and friendly, helpful staff

Cons:

Nothing, all good

2026-06-15 • via Nuitee
J
Jennifer • couple • gb
10
2026-06-14 • via Nuitee
S
Susanne • solo_traveller • de
8
Großartige Lage
Pros:

Das Bett war sehr bequem.
Die Lage ist unschlagbar, alles ist bequem zu Fuß erreichbar.
Momentan stattfindende Renovierungsarbeiten haben nicht gestört.
Extrem freundliches, hilfsbereites Personal.
Tee, Kaffee und Kekse auf dem Zimmer

Cons:

Der Teppich im Zimmer war alt und wirkte nicht sehr hygienisch.
Das Fenster ging nur wenig zu öffnen, kaum Tageslicht im Zimmer.
Keine Steckdose am Bett

2026-06-14 • via Nuitee