Hilton Knoxville Airport

Hotels
Hilton Hotels & Resorts
8.8 (678 reviews)
2001 Alcoa Highway , Alcoa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Wonderful food
Cons:
Cost concerns
Room quality issues

Categories

Cleanliness
9.05
The hotel was very clean and the cleaning staff were very helpful and kind.
Service
9.55
Exceptional service highlighted by attentive and friendly staff, particularly Bianca.
Location
9.05
Outstanding location within walking distance from the airport.
Room Quality
8.05
Comfortable with good amenities, though some rooms reported issues.
Amenities
8.55
Nice amenities including an onsite restaurant and bar.
Value for Money
8.55
Good value, though some concerns about pricing.
Food and Beverage
9.05
Highly praised food, especially breakfast options.
Overall Experience
8.55
Overall, a great experience with notable hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:10

Property Description

Convenient Airport Access:
Experience seamless travel with our hotel's direct connection to Knoxville McGhee Tyson Airport via a covered walkway. Enjoy the convenience of our shuttle service, making your journey within a 5-mile radius a breeze.

Luxurious Amenities:
Indulge in our indoor pool complete with a relaxing waterfall, perfect for unwinding after a long day of travel. Our rooms are thoughtfully equipped with modern conveniences such as a coffee maker, MP3 docking station, and flat-screen TV, ensuring a comfortable stay. Stay connected with complimentary WiFi and enjoy your favorite shows on cable TV.

Dining and Entertainment:
Savor delicious meals at Cooper’s Restaurant, serving breakfast, lunch, and dinner, or unwind with a cocktail at Landing Lounge. Don't miss out on our evening snacks, adding a touch of delight to your stay.

Experience comfort, convenience, and exceptional service at Hilton Knoxville Airport. Book now for an unforgettable stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 678 reviews
Cleanliness: 9.05
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.55
D
danieljO9784WC Solo travel
10
Great hotel/Great staff
Pros:

Makayla, Erica and Tina were amazing. Very attentive and courteous.

2026-05-29 via Tripadvisor
B
bradcA3737ZR Business
10
Corporate Event
Pros:

The Hilton Knoxville Airport hosted a corporate event for our company. From planning to execution, the staff at the Hilton nailed it! Tiarra and Ashley were both great to work with. Our guests were all comfortable and felt very welcome. The food was great, the rooms were clean, the location is convenient, and the service is superb! Thanks again to the entire staff for helping make our event a huge success!

2026-05-20 via Tripadvisor
F
Fearless20542000510 Business
8
Amazing breakfast experience
Pros:

Mrs. Bianca was amazing! She went above and beyond to make sure my breakfast was hot and showed amazing hospitality!

2026-05-18 via Tripadvisor
3
33alexish Business
10
Bianca is wonderful!
Pros:

Staying as a flight attendant so I come across lots of hotel staff! The brunch team this morning was amazing! Bianca made a suggestion for danish and my goodness am I so happy she did they were wonderful! Thank you Bianca and team!

2026-05-16 via Tripadvisor
M
Monaonthemove Business Knoxville, Tennessee
10
Our Annual Fundraiser Home for 400+ Guests
Pros:

We host our annual non-profit fundraiser at the Hilton Knoxville Airport every April, and this year was no exception. It's a big event, over 400 people in attendance, and it requires serious logistical support. The Hilton team delivers every time.

What sets them apart is how they handle the full arc of the event, not just the day of. They coordinate meals for us the day before, during, and after the fundraiser, and they cater the main event in-house. Setup is just as important for us. They arrange all tables, work with our floor plan, and build out a full runway for our fashion show portion without us having to chase details.

A special shout-out to Ashley Abbott. She's newer to the team but has been incredible at helping us figure out the small details that make a large event run smoothly. She's responsive, thorough, and genuinely cares that things go right.

Because many guests drive in from out of town, both attendees and our fashion show participants, having rooms on-site is a huge advantage. People consistently comment on the clean, comfortable rooms and the breakfast the next morning before they head home. It makes the whole weekend feel easy.

The hospitality from the staff is consistently excellent across the board. I also attend weekly Rotary meetings here, so I see the property in a totally different setting, and the service level is the same: professional, friendly, and on top of things.

The biggest advantage of hosting at the Hilton is simple. They take care of a lot of the little details so you can actually enjoy the experience you worked so hard to plan. We'll be back next April.

2026-05-12 via Tripadvisor
D
Dorothy couple us
10
2026-05-10 via Nuitee
L
Lillian solo_traveller us
9
2026-05-09 via Nuitee
P
P8861MRalexp Business Longmeadow, Massachusetts
10
Excellent Hotel and Excellent Staff (Bianca was awesome!)
Pros:

The hotel was very nice. My room was spacious, the bed was comfortable and the ac was nice and cold. The bar was a nice add for drinks in the evening. The staff was very friendly and was a nice reminder about the Southern Charm. The highlight of the hotel was the server, Bianca. We ate in the restaurant multiple times and we had Bianca as our server 4x. She was excellent, witty, had a great Southern/German accent, and she got us refills and the like before we even knew we needed them. I typically don's eat from buffets, but the buffet was EXCELLENT! I would highly recommend this hotel.

2026-05-06 via Tripadvisor
S
Shinya solo_traveller jp
9
快適
Pros:

特に無し

Cons:

特に無し

2026-05-02 via Nuitee
G
Gary couple us
7
We stay here every time we have an early morning flight. So we will do it again.
Pros:

Breakfast was not included. We picked it because we could walk to the airport to catch a very early morning flight the next day.

Cons:

We asked for a room facing the runway so we could watch planes taking off and landing. But we were given a room facing the main parking structure which is under renovation. so the room was quite noisy.

2026-04-29 via Nuitee
M
Margarita solo_traveller pa
10
Pros:

Aunque mi estadía fue breve, toda la atención recibida, la habitación y demás, fue excelente.

Cons:

N/A

2026-04-29 via Nuitee
A
Amanda couple us
10
2026-04-28 via Nuitee
S
Southern_Dave Business Hollywood, Broward County, Florida
10
Convenient and well staffed hotel by McGhee-Tyson Airport.
Pros:

Convenient hotel by the Airport, McGhee-Tyson Airport is actually in Alcoa/Louisville, TN not Knoxville. The hotel is very spacious, great for conferences which is what I attended. The rooms are clean and furnished well. My only complaint was that the electrical plugs built into the desk are loose and worn out, hard to get a connection or keep the plug in. The restaurant offers a buffet in the morning, otherwise just a salad bar at dinner. Food was very good and the Staff was amazing.

2026-04-27 via Tripadvisor
R
Robert couple se
8
Ett bra övernattingshotell som gjorde jobbet.
Pros:

Nära från flygplatsen och mycket bra bemötande av personalen i receptionen.
Fina rum och fantastiska sängar.
Mycket bra frukost som passade mej riktigt bra.

Cons:

Fanns inget att klaga på.

2026-04-27 via Nuitee
R
randydI8386LJ Business
2
Good bar service
Pros:

Tina was absolutely great, helped me with extra items I needed to store at front desk

2026-04-26 via Tripadvisor
J
Jose family_with_children us
9
2026-04-26 via Nuitee
T
Teresa solo_traveller us
6
the Pitts!!
Pros:

Being able to stay upon arrival from the airport at 12:30-1:00 a.m. without having to Uber home to Knoxville, TN

Cons:

Stood in front of the airport pickup area for 35 minutes before a Hilton shuttle picked me up to transport me to the Hilton with 3 pieces of luggage! BUT, the person that answered the phone (when I called for a ride), at Hilton, was HATEFUL to me!! (1:20 a.m.) (Friday morning, 3/20/26), I had to call TWICE while standing outside at 1:30 in the morning alone to get help. He said if I was standing at the wrong place for pickup, I would not get picked up! I began telling him where I was…he acted like he had never been to the front of the airport🤪…Are you kidding?….and you all are the “place of stay” for those that arrive at the airport? SO HATEFUL he was….I began crying when the shuttle finally arrived around 1:40 but my driver was the BEST ever and so kind to me! I cried the whole time telling him what had happened and how RUDE the person (male) that answered the phone at the front desk, was to me. I had traveled all day from Switzerland going thru 4 airports and was treated like dirt by the front desk reception answering the phone (male)…I guess because he thought I should know where to stand out front)…I stayed there so I would not have to crawl in an Uber at 1:00 in the morning just to go home to Knoxville but I promise the next time I fly somewhere, I will for sure catch Uber and go home instead of making the mistake and staying at the Hilton for the convenience of not taking an UBER during the night. It was NOT worth the agony I went thru, the hurt, the tears, and the COSTS!!!!!

2026-04-23 via Nuitee
G
gary couple us
8
2026-04-23 via Nuitee
A
A6567SXsteved Family Hernando, Florida
10
Awesome experience
Pros:

Love this hotel. We ate at coopers restaurant and lived the food and service. We had Lauren as our server and she was extremely nice and very good at her job. Service with a smile! Joey and John were the cooks and it all was delicious. The steak was cooked perfectly and was very juicy. We will def head back there very soon

2026-04-21 via Tripadvisor
E
Excursion06218132737 Family
10
Coopers
Pros:

Coopers was amazing! Lauren was an excellent server and the cooks Joey and John did a fantastic job the food was great!!!

2026-04-21 via Tripadvisor