Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Great location
Cons:
Housekeeping needs improvement
Some issues with room amenities
Slow service in lounge area

Categories

Cleanliness
8.26
The hotel was clean overall, though there were issues with towels due to a leaking shower.
Service
9.23
Staff were very nice and willing to address issues when raised.
Location
9.27
The hotel is perfectly located with beautiful views and easy access to key attractions.
Room Quality
8.72
Rooms were modern and comfortable, although there were some issues with air conditioning.
Amenities
8.45
Spa amenities were a highlight, but housekeeping could be improved.
Value for Money
8.71
The quality matches expectations for the price, but some services were lacking.
Food and Beverage
8.76
Nice food, but sometimes service in the lounge area was slow.
Overall Experience
9.03
Despite some issues, the stay was enjoyable and the hotel is recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:12

Property Description

Experience the perfect blend of luxury and convenience at our exquisite 4-star hotel in the heart of Brussels.

Unwind in Style
Indulge in total relaxation at our rejuvenating spa, featuring a range of massages, body treatments, and facials that promise to pamper you from head to toe.

Culinary Delights
Savor delectable dishes at The Iris restaurant while enjoying stunning garden views. With 24-hour room service, your culinary cravings are just a call away, ensuring you never miss a meal.

Modern Comforts and Connectivity
Each of our 422 well-appointed guestrooms comes equipped with modern amenities, including complimentary Wi-Fi, smart televisions, and espresso makers, so you can feel right at home while enjoying your stay.

Book your stay today and immerse yourself in the elegance and charm of Brussels!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 183 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.45
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.03
C
Chiara Merendi • solo_traveller • it
10
Pros:

Il soggiorno è stato perfetto, ben oltre le mie aspettative. Il letto era comodissimo e la camera era fornita di tutto il necessario, ci tornerei sicuramente!

2026-07-04 • via Nuitee
εμμανουηλ • couple • gr
10
2026-07-04 • via Nuitee
J
Janeth • solo_traveller • es
9
Pros:

The location was perfect, felt safe and also really close to the center! The room was comfortable!!

2026-07-04 • via Nuitee
C
CINZIA CATERINA • solo_traveller • it
10
2026-07-04 • via Nuitee
A
Audeline • family_with_children • fr
10
2026-07-04 • via Nuitee
N
Nick • couple • be
9
Pros:

Waar voor je geld en super opvolging van booking.com

2026-07-04 • via Nuitee
T
Tatiana • couple • se
8
2026-07-04 • via Nuitee
I
Ioannis • couple • gr
9
2026-07-04 • via Nuitee
E
Ekaterina • solo_traveller • es
9
2026-07-04 • via Nuitee
G
Gabriella • solo_traveller • it
10
Pros:

La struttura è molto bella, pulita, dotata di tutto il necessario. Comodo il self check in e check out.
Vicinissima alla metro.

2026-07-04 • via Nuitee
T
Tania • solo_traveller • ua
10
2026-07-04 • via Nuitee
A
Angelaki • couple • gr
8
Overall a great choice of hotel
Pros:

Location , room, view, gym!

Cons:

The lounge was disappointing, and the restaurant food choice for lunch /dinner

2026-07-04 • via Nuitee
T
Tina Vaako Viodd • solo_traveller • no
10
2026-07-04 • via Nuitee
C
Christine • solo_traveller • rw
9
Despite the breakfast experience, I would definitely return to this hotel. The location is excellent
Pros:

The room was clean and comfortable. My first night was disrupted by elevator noise, but after complaining the same evening, the hotel quickly moved me to a lovely room with a beautiful view. The only disappointment was the breakfast — the options were quite limited for a hotel of this level

Cons:

What I did not like was the breakfast — the options were very limited, there were not enough staff present to guide and assist guests, the space was very small, and some of the chairs and tables were uncomfortable

2026-07-04 • via Nuitee
M
moshe • couple • il
9
2026-07-04 • via Nuitee
A
Ammar • solo_traveller • be
10
2026-07-04 • via Nuitee
C
Caroll • solo_traveller • us
8
It is a good hotel to stay in Brussels
Pros:

The best buffet breakfast ever.

2026-07-04 • via Nuitee
Z
Zuliviënne • solo_traveller • nl
10
Brussels
Pros:

Everything was amazingly good.

2026-07-04 • via Nuitee
A
anne • solo_traveller • nl
10
2026-07-04 • via Nuitee
I
Irene • couple • nl
8
2026-07-04 • via Nuitee