Hilton Quebec

Hotels
Hilton Hotels & Resorts
8.6 (3640 reviews)
1100 Rene Levesque East , Quebec City , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
7.88
Mentioned cleanliness issues in reviews with dirty windows and poor room maintenance.
Service
8.65
Mixed sentiments about service professionalism and organization during check-in.
Location
9.39
Consistently praised for its excellent location near Old Quebec.
Room Quality
7.84
Some positive aspects but overall negative sentiment due to room maintenance issues.
Amenities
8.87
Good amenities but an inconsistency in the provision of basic items during stay.
Value for Money
8.33
Value perception is affected by pricing and amenities provided.
Food and Beverage
8.88
Limited information; implied standard quality for this hotel tier.
Overall Experience
8.95
Generally positive experiences, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:10

Property Description

Heavenly Retreat in the Heart of Old Quebec

Luxurious Accommodations: Hilton Quebec offers elegantly furnished rooms with modern amenities like flat-screen TVs, MP3 docking stations, and coffee makers. Enjoy stunning views of the St. Lawrence River and the Laurentian Mountains from your room.

Exciting Facilities: Take a refreshing dip in the heated outdoor pool or stay active at the well-equipped gym. The hotel also provides a business center for your work needs.

Culinary Delights: Indulge in delicious international cuisine and themed buffets at the Allegro Restaurant and Bar. Unwind with a drink in hand after a day of sightseeing.

Experience the charm of Old Quebec with us at Hilton Quebec. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for CAD 15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3640 reviews
Cleanliness: 7.88
Service: 8.65
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.95
T
Tristan couple ca
10
2026-06-12 via Nuitee
M
Mahshid family_with_children ca
8
2026-06-12 via Nuitee
C
Camille couple ca
9
2026-06-11 via Nuitee
H
Henriette couple nl
9
Heel prettig
Pros:

De ligging

Cons:

Badwater liep niet weg

2026-06-11 via Nuitee
A
Abdul Baqi couple ca
7
Good
Pros:

Location and cleaniness

Cons:

No room service and water bottles in the room if you want get from front desk.

2026-06-10 via Nuitee
A
Ankush family_with_children in
10
Pros:

Staff were good. We told them about our son’s birthday and they arranged candies and a greeting card for him. It was really nice of them.

2026-06-09 via Nuitee
M
Marjorie family_with_children ca
8
Pros:

Nous avions une belle vue. La piscine était agréable. Nous y sommes allés pour la compétition de cheerleading au Centre de congrès, alors l'emplacement et l'accès au stationnement nous ont facilité la vie.

Cons:

Les lits étaient plutôt durs, et la nourriture est vraiment chère. Nous y étions durant la fin de semaine de la fête des mères et le prix du brunch était de 70 $ par personne. Oui, il y avait de la belle variété et des fruits de mer, mais, il n'en demeure pas moins que 70 $ par personne, c'est très cher.

2026-06-08 via Nuitee
S
Scott solo_traveller ca
8
The price was high for what I needed. If one needs pool and exercise facilities then maybe it's OK.
Pros:

Location was excellent for conference. Lots of things to see in surrounding area if only I'd had the time to enjoy them (not the fault of the hotel). There were lots of facilities that I did not take advantage of. My main interaction with the hotel staff was at breakfast. The serving staff were uniformly fantastic, pleasant to chat with, very tolerant of my attempts at French.

Cons:

I was at a conference so most of my day was spent in meeting rooms. Main interaction with hotel was at breakfast. Finding the best option at breakfast was a problem. I tried the buffet the first day. The cost was not advertised anywhere that I noticed. Food was fine but it ended up being about 50% more than I expected. OK, lesson learned. Perhaps the hotel is geared for much bigger appetites. Went with a "full" breakfast off the menu the second day. Judging from the cost comparred to the buffet I would expect a comparatively light breakfast but it was still a staggering amount of food. My third and last breakfast was an omelette off the menu. Still substantial but within reason. I don't think I have figured out the best choice on that menu.

2026-06-08 via Nuitee
C
Charlotte solo_traveller ca
10
2026-06-08 via Nuitee
M
Marc solo_traveller ca
10
2026-06-08 via Nuitee
J
Judith charly family_with_children ca
4
Allez simple sans retour
Pros:

La.piscine chauffée

Cons:

La chambre etait petite , pas de btlle.deau dans la chambre, pas de.micro onde , pas de.peignoir, bref nulle Pour le.prix déboursé

2026-06-08 via Nuitee
E
Elif couple tr
10
2026-06-07 via Nuitee
M
Marc couple ca
10
2026-06-07 via Nuitee
O
Ophelie family_with_children fr
9
Une vue splendide sur le vieux Québec
Pros:

Super établissement , super bien situé. Une vue à coupé le souffle sur le château .
Le personnel super sympa 👌

Cons:

Avec des enfants c’est moins sympa. Devoir aller au 4eme étage où il y a un seul micro onde pour chauffer le biberon de bébé pour tout les étages .
Wifi payant, chaîne enfant payante et la terrasse de la piscine pas wouha.

2026-06-07 via Nuitee
H
HANDAN couple tr
9
2026-06-04 via Nuitee
M
Menard solo_traveller ca
10
2026-06-04 via Nuitee
C
Clàudia extended_group es
8
2026-06-03 via Nuitee
I
Idriss family_with_children fr
10
Pros:

Très belle expérience. La famille était ravi. Hotel tres bien situé.

Cons:

Le breakfast ne proposait pas beaucoup d'options

2026-06-02 via Nuitee
M
Michel family_with_children ca
10
2026-06-01 via Nuitee
R
Rinoy family_with_children ca
7
2026-05-31 via Nuitee