Embassy Suites by Hilton Baltimore at BWI Airport

Hotels
Embassy Suites Hotels
8.2 (1733 reviews)
1300 Concourse Drive , Linthicum Heights , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean Rooms
Hardworking Staff
Decent Breakfast
Cons:
Parking Issues
Noisy Hallway
Slow Service at Breakfast

Categories

Cleanliness
8.03
Cleanliness was noted positively, but some issues with the facilities suggest room for improvement.
Service
8.5
Staff worked hard to accommodate guests, particularly during the busy New Year's Eve period.
Location
8.54
Location was convenient but parking presented challenges, requiring more lighting.
Room Quality
7.99
Rooms were standard but had some issues such as noise from the hallway.
Amenities
8.02
Amenities were decent, but some areas like parking and washcloth availability could be improved.
Value for Money
7.98
Overall value is reasonable for the services offered, but minor issues noted.
Food and Beverage
8.53
Food quality was acceptable, but service at the breakfast omelet station struggled to keep up.
Overall Experience
8
A generally pleasant stay but marred by some significant inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:33

Property Description

Luxurious Suites with Free Amenities
This Embassy Suites by Hilton Baltimore at BWI Airport hotel offers spacious suites with separate living rooms and bedrooms, along with convenient amenities like a refrigerator, microwave, and flat-screen TV.

On-Site Recreation and Business Facilities
Guests can enjoy the indoor pool, fitness centre, and business centre during their stay. Whether for leisure or work, the hotel provides facilities to cater to all needs.

Convenient Services and Transportation
With a free airport transfer service, cooked-to-order breakfast, and nightly manager's reception, guests are treated to a comfortable and indulgent experience. Additionally, the free shuttle service to the AmTrak train station and Marc light rail system provides easy access to explore downtown Baltimore.

Book now for a delightful stay at Embassy Suites by Hilton Baltimore at BWI Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1733 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8
M
Melveon family_with_children us
8
2026-07-25 via Nuitee
B
Beverly solo_traveller us
10
One Day Stay
Pros:

Clean room and facilities. The pool was open and clean.The complimentary drink and snack bar was a nice addition to our trip and the space was exactly as described. I would definitely return. I prefer these accommodations wherever we travel, if they are located there. We parked on the street which was free but you can park in the secured lot for a fee. Yes there is a small deposit fee that was returned the day of check out.

Cons:

I like it all

2026-07-24 via Nuitee
E
Escape08890370956 Solo travel Richmond, Virginia
8
Tia vs Overall Hotel Experience
Pros:

Both phones and one faucet in the room did not work.

Tia in the restaurant area was amazing. With the overflow of guests for breakfasts she made sure everything was orderly, she even made waffles for me and other guests while we waited on the omelette station.

2026-07-23 via Tripadvisor
7
703tyroneb Family
8
customer service above par
Pros:

During breakfast Tia was so helpful and kind. Employees like her is the reason I return to this brand. She was busy but helped my party and others.
Great job Miss Tia…..

2026-07-23 via Tripadvisor
J
jenniferbE3309EJ Family Elkridge, Maryland
10
Tia the Friendly Greeter that Started Morning
Pros:

Tia who works in at the hotel was one of the most professional and service friendly young lady that I have came across in my travels. Truly an asset to the hotel and the people she serves.

2026-07-23 via Tripadvisor
O
Olalekan family_with_children us
7
2026-07-23 via Nuitee
M
MB55555 Business Philadelphia, Pennsylvania
2
Parking Sucks Here
Pros:

I'm a Hilton Diamond Member. I'll never stay here again, as the parking process is ridiculous! Just to get into the parking lot, you have to scan a code, open a webpage, input credit card information, and more. I just said the heck with it and parking in the street. Just pathetic!

2026-07-22 via Tripadvisor
W
Wanda family_with_children us
10
2026-07-20 via Nuitee
V
Vedis family_with_children is
1
2026-07-20 via Nuitee
M
M4012HJthomasm Family
10
Tia
Pros:

Tia was very helpful and professional

2026-07-19 via Tripadvisor
C
cheryllT6412VE Family
10
Mera is a very sweet person
Pros:

Mera was very pleasant. Happy to happy person smiling all the time. Great aura. She was just good. She was great. Excellent OK I know what

2026-07-19 via Tripadvisor
I
I6600EOpatriciam Family
10
Lovely stay
Pros:

Great service will come back again, Staff at front desk Jamera and Stephanie was very excellent and accommodating

2026-07-19 via Tripadvisor
C
Cris solo_traveller us
8
2026-07-19 via Nuitee
Z
Z1920WMstephaniee Family
10
Great service
Pros:

I’ve stayed at this Embassy Suites a few times and it has been a good choice when I’d like to be close to BWI. The rooms are spacious and the hot breakfast is a great addition. This particular visit one of the employees, Mera, was especially helpful and welcoming. We only stayed one night this trip, but I would certainly stay again because of my interactions with Mera. Other staff members were friendly as well. The hostess at breakfast greeted everyone with a warm welcome.

2026-07-18 via Tripadvisor
E
evangelynm2026 Family
10
Tia was amazing
Pros:

Tia was very helpful and accommodated

2026-07-18 via Tripadvisor
T
Tamika couple us
8
2026-07-18 via Nuitee
K
Kevin solo_traveller us
8
Pros:

Nice size rooms , complimentary cocktails,

Cons:

Breakfast was good but had to wait for quite awhile because had only 1 chef

2026-07-18 via Nuitee
5
552estellei Family
10
Friendly Staff
Pros:

Hotel staff was friendly. One staff member Tia was excellent. She was very friendly and helpful

2026-07-17 via Tripadvisor
G
Global688207 Family Freeport, Long Island, New York
10
Excellent
Pros:

Tia delivered excellent customer service to our family during our stay at the Hilton bwi. She was very tentative to the elderly.

2026-07-17 via Tripadvisor
J
janapK6665EU Family New York
10
Tia is the best!
Pros:

Tia has been amazing to our family during breakfast. She’s been so accommodating and patient with us. The breakfast line always gets quite busy but Tia made sure we had everything that we needed and was so respectful and attentive. Thank you!

2026-07-17 via Tripadvisor