Hilton Strasbourg

Hotels
•
Hilton Hotels & Resorts
7.5 (3358 reviews)
1 Avenue Herrenschmidt , Strasbourg , FR
+33 3 88 37 10 10

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location (near exhibition centre / transport)
Comfortable beds / good bedding
Friendly and professional staff
Clean rooms generally
Private parking / parking nearby
Good breakfast options (variety, fresh juice)
Quiet / calm location
Executive lounge
Well-stocked bar
Spacious rooms
Cons:
Outdated decor / rooms need refit
Dated bathrooms (bathtub, bidet) and older furniture
Carpet in rooms disliked
Housekeeping issue reported (hair in bathtub)
Crowded breakfast room with long queues
Inconsistent breakfast quality
Poor dinner/restaurant quality reported
Half-board reservation mishandling / extra charges
Air conditioning / temperature issues in rooms
Bar closes early / limited evening service

Categories

Cleanliness
8
Frequently praised for propreté and clean rooms, though isolated incidents were reported (e.g., hair in the bathtub), so overall slightly above average.
Service
7.5
Staff are often described as warm and helpful and restaurant service praised, but there are notable service failures (half‑board reservation mishandling, slow/no responses), yielding a balanced score.
Location
8.5
Consistently highlighted as a strong point: central/near exhibition centre, good access to transport and parking — repeatedly praised across reviews.
Room Quality
6.8
Mixed: comfortable and spacious rooms with good beds reported, but many comments about tired decor, old bathrooms, worn furniture and disliked carpeting — needs refit.
Amenities
7.6
Good parking, executive lounge and a well‑stocked bar noted; however some facilities (breakfast area) are overcrowded at times — overall slightly above average.
Value for Money
6.8
Mixed perceptions: some mention good quality/price, while others cite disappointing food quality, unexpected charges and service issues that reduce perceived value.
Food and Beverage
6.8
Polarised: several praise the breakfast selection and fresh juices, but others report weak breakfast, poor restaurant dinner quality and crowded breakfast facilities.
Overall Experience
8
Overall impression is positive for location, cleanliness and beds, but recurring notes about dated style, inconsistent food/service create a mixed yet generally favorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Accommodations:
Experience the elegance of air-conditioned, soundproof rooms at Hilton Strasbourg, each offering stunning views of the Parliament or Cathedral. Upgrade to rooms with access to the exclusive executive lounge for added comfort and convenience.

Culinary Delights:
Indulge in seasonal cuisine and traditional Alsatian dishes at H! Brasserie, or sip on a variety of cocktails at the H! Bar. Start your day with a choice of buffet, continental, or express breakfast options to suit your preferences.

Convenient Amenities:
Benefit from free WiFi throughout the hotel, including in the fitness room and sauna. Enjoy 24-hour front desk services, valet parking, and a relaxing terrace. Take advantage of complimentary WiFi in public areas for your convenience.

Book your stay at Hilton Strasbourg now for a truly unforgettable experience.

Important information:

Please note that the guest must provide a credit card at check-in for pre-authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

7.5
Based on 3358 reviews
Cleanliness: 8
Service: 7.5
Location: 8.5
Room Quality: 6.8
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 6.8
Overall Experience: 8
E
Esther • solo_traveller • de
8
2026-11-05 • via Nuitee
H
Hector • extended_group • fr
9
Pros:

Propeté, ambiance, le pétit-déjeuner

Cons:

Je n'ai pas apprecié qu'il n'y ait pas des prises dans la salle de bain.

2026-11-05 • via Nuitee
M
Mariaelena • solo_traveller • it
10
2026-11-05 • via Nuitee
J
Jutta • couple • de
7
2026-11-05 • via Nuitee
B
BERTAUX • solo_traveller • fr
9
Pros:

Chambre spacieuse calme

2026-11-05 • via Nuitee
J
Jennifer • couple • be
8
Literie 10/10, bon emplacement dans un quartier calme.
Pros:

La literie était - incroyable -
Nous n’avons jamais aussi bien dormi dans un hôtel.
L’emplacement est bien, malgré un parking trop chère.
Bel hôtel qui mérite une rénovation pour garder le prestige du Hilton.

Cons:

Les rideaux de la chambre étaient troués, ça fait pas très classe au prix de la chambre,

La salle de bain est petite et vieillotte,
Prendre une douche dans une baignoire également n’est pas ce qu’il y a de plus pratique.

des verres sont à disposition mais aucune bouteille d’eau.

L’accueil est à revoir, à mon arrivée j’ai dû attendre 20 min car on me disait que je n’avais pas payer la chambre, hors que c’était finalement en ordre.

2026-11-05 • via Nuitee
A
Abou • solo_traveller • fr
10
2026-11-05 • via Nuitee
M
Maria • solo_traveller • pe
7
Pros:

El servicio y la atención del personal de la recepción del hotel.

Cons:

El precio me parece alto para lo que ofrece, no hay ni botellas de agua en la habitación. Entiendo la política ecosostenible, pero me parece un poco excesivo no brindar ni agua.

2026-11-04 • via Nuitee
S
Sierosławski • solo_traveller • pl
8
2026-11-04 • via Nuitee
I
Islam • couple • eg
7
Pros:

Nice

Cons:

The staff

2026-11-03 • via Nuitee
A
anne • family_with_children • fr
8
2026-11-02 • via Nuitee
R
Ralf • solo_traveller • de
8
2026-11-02 • via Nuitee
C
camille • solo_traveller • be
8
Hilton classique, confortable et avec tous les services.
Pros:

Hilton classique et confortable. Chambre agréable et personnel accueillant.

Cons:

Hotel un peu excentré. Taxi nécessaire pour se déplacer dans Strasbourg.

2026-11-02 • via Nuitee
C
Claudio • family_with_children • gb
8
Buon Hotel con molti punti da migliorare!
Pros:

È un buon hotel! Le camere sono un po datate ma confortevoli soprattutto il letto. Staff molto cordiale.

Cons:

Dicono di avere un punto carica per EV ma non è vero. Comunque ce ne sono moltissimi in zona. Menu non eccezionale e troppo costoso.

2026-11-01 • via Nuitee
F
Fénélus • couple • fr
9
Pros:

Très bon accueil l'hôtel est très propre

Cons:

L'emplacement trop loin de la gare aucun distraction à proximité

2026-11-01 • via Nuitee
N
Nelly • extended_group • fr
8
Très bien mais attention au ménage
Pros:

Chambre spacieuse. Literie confortable. Personnel chaleureux

Cons:

Nous avons trouvé des cheveux dans la baignoire. Nous n'aimons pas la moquette dans les chambres

2026-10-31 • via Nuitee
V
vegezzi • family_with_children • fr
9
2026-10-30 • via Nuitee
B
Bianca • couple • fr
10
2026-10-30 • via Nuitee
G
g • couple • nl
8
2026-10-30 • via Nuitee
A
Anja • couple • fr
7
L hôtel n est pas a la hauteur du nuom
Pros:

L emplacement par rapport a l'événement qu on devait voir
Le petit déjeuner très bien , 👍 du choix

Cons:

La literie n est pas vraiment bonne
Mal de dos en me réveillant

2026-10-29 • via Nuitee