Hilton Strasbourg

Hotels
•
Hilton Hotels & Resorts
7.6 (3244 reviews)
1 Avenue Herrenschmidt , Strasbourg , fr
+33 3 88 37 10 10

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable bedding
Great location near tram station
Cons:
Poor customer service
Food quality needs improvement

Categories

Cleanliness
7.56
Some guests mentioned the cleanliness was satisfactory, but issues with bedding and room service affected perception.
Service
7.03
Mixed sentiments, with some guests frustrated by staff attitude and delayed responses.
Location
8.57
Many guests appreciated the proximity to public transportation and local attractions.
Room Quality
7.02
Guests reported issues with room temperature and quality of furnishings.
Amenities
9.05
Positive remarks about breakfast and facilities, though some disappointed with specifics.
Value for Money
8.01
Feedback reflects a decent balance of cost versus experience, but some noted better options elsewhere.
Food and Beverage
5.56
Several reviews criticized the breakfast service and quality severely.
Overall Experience
8.03
While there were notable issues, some aspects of the stay were enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:08

Property Description

Luxurious Accommodations:
Experience the elegance of air-conditioned, soundproof rooms at Hilton Strasbourg, each offering stunning views of the Parliament or Cathedral. Upgrade to rooms with access to the exclusive executive lounge for added comfort and convenience.

Culinary Delights:
Indulge in seasonal cuisine and traditional Alsatian dishes at H! Brasserie, or sip on a variety of cocktails at the H! Bar. Start your day with a choice of buffet, continental, or express breakfast options to suit your preferences.

Convenient Amenities:
Benefit from free WiFi throughout the hotel, including in the fitness room and sauna. Enjoy 24-hour front desk services, valet parking, and a relaxing terrace. Take advantage of complimentary WiFi in public areas for your convenience.

Book your stay at Hilton Strasbourg now for a truly unforgettable experience.

Important information:

Please note that the guest must provide a credit card at check-in for pre-authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3244 reviews
Cleanliness: 7.56
Service: 7.03
Location: 8.57
Room Quality: 7.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 8.03
S
Strecy Lindy • couple • fr
10
2026-07-25 • via Nuitee
A
Angelika • solo_traveller • fr
8
Séjour agréable
Pros:

Propreté service accueil

Cons:

Un peu impersonnel pour ma maman âgée

2026-07-24 • via Nuitee
C
Chiran • couple • be
10
2026-07-23 • via Nuitee
Y
Yves • family_with_children • de
9
2026-07-23 • via Nuitee
A
Angela • couple • it
8
2026-07-23 • via Nuitee
F
Fatemeh • family_with_children • th
8
2026-07-23 • via Nuitee
J
Julianna • family_with_children • gb
10
Very pleasant stay would chose it again without hesitation.
Pros:

Very friendly and accommodating staffs.

Cons:

Could not get through to room service

2026-07-23 • via Nuitee
M
Margarita • family_with_children • gr
8
2026-07-22 • via Nuitee
E
Elisabeth • solo_traveller • fr
8
Pros:

La très grande chambre et grande salle de bain.
L'amabilité du personnel.
Le parking gratuit.

Cons:

La décoration datant des années 80.
Le manque d'isolation sonore. L'hôtel est extrêmement bruyant le matin.

2026-07-22 • via Nuitee
N
Nicholas • solo_traveller • gb
10
Pros:

Exactly what you'd expect from a Hilton, clean, comfortable, good breakfast, excellent staff. Strasbourg's stunningly beautiful medieval centre is about a 20 minute walk away, with plenty of restaurants and bars.

2026-07-22 • via Nuitee
C
Celine • couple • be
7
Oude glorie met nut van de grote ruimte
Pros:

Grote kamer en vlotte organisatie met ons kindje, ook een waterwinning op de gang met drinkbaar water was top!

Cons:

Geen zwembad, tapijt op de kamer is altijd minder hygiënisch

2026-07-21 • via Nuitee
S
Stella Ferullo • solo_traveller • it
10
Pros:

Stanze grandi e pulite, bagno dotato anche di bidet

Cons:

Non è molto vicino al centro

2026-07-21 • via Nuitee
A
Abdulilah • family_with_children • sa
10
شكرا للفندق وادارته
Pros:

جميل بكل شي

Cons:

لا شي

2026-07-20 • via Nuitee
S
Sandrine • solo_traveller • fr
9
2026-07-20 • via Nuitee
U
UMUT • couple • tr
1
2026-07-20 • via Nuitee
F
francois • solo_traveller • fr
1
Personnel lamentable
Cons:

Rien ne fonctionnait dans la salle de bain, pas de gel douche, pas de shampooing fuite à la douche, fuite dans les toilettes, et quand je l’ai signalé à la réception, je n’ai même pas eu le droit à un mot d’excuse

À la Brasserie, à la qualité douteuse, il a fallu que j’aille quémander auprès de la serveuse, un morceau de pain car elle n’avait même pas pensé en donner

Je m’aperçois que la qualité des Hilton baisse de jour en jour

2026-07-19 • via Nuitee
U
Uri • solo_traveller • il
10
2026-07-19 • via Nuitee
L
Lee • solo_traveller • ie
9
Very nice hotel
Pros:

Very nice hotel and good price

Cons:

A little far away from city centre

2026-07-19 • via Nuitee
E
Emiliano • solo_traveller • us
9
Pros:

La terraza del hotel era súper confortable para las tardes de verano, además se podía comer allí o pasar el rato después de haber recorrido las ciudades. La habitación muy cómoda y el desayuno excelente! Además del parking que estaba súper accesible.

Cons:

Las almohadas! Deberían poder de diferentes espesores.

2026-07-19 • via Nuitee
F
Florian • solo_traveller • fr
8
Bon rapport qualité prix et bon emplacement
Pros:

Bon emplacement et bon petit déjeuner

Cons:

Chambres un peu vieillottes mais propres.

2026-07-18 • via Nuitee