Hilton Strasbourg

Hotels
•
Hilton Hotels & Resorts
7.6 (3134 reviews)
1 Avenue Herrenschmidt , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable bedding
Great location near tram station
Cons:
Poor customer service
Food quality needs improvement

Categories

Cleanliness
7.56
Some guests mentioned the cleanliness was satisfactory, but issues with bedding and room service affected perception.
Service
7.03
Mixed sentiments, with some guests frustrated by staff attitude and delayed responses.
Location
8.57
Many guests appreciated the proximity to public transportation and local attractions.
Room Quality
7.02
Guests reported issues with room temperature and quality of furnishings.
Amenities
9.05
Positive remarks about breakfast and facilities, though some disappointed with specifics.
Value for Money
8.01
Feedback reflects a decent balance of cost versus experience, but some noted better options elsewhere.
Food and Beverage
5.56
Several reviews criticized the breakfast service and quality severely.
Overall Experience
8.03
While there were notable issues, some aspects of the stay were enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:08

Property Description

Luxurious Accommodations:
Experience the elegance of air-conditioned, soundproof rooms at Hilton Strasbourg, each offering stunning views of the Parliament or Cathedral. Upgrade to rooms with access to the exclusive executive lounge for added comfort and convenience.

Culinary Delights:
Indulge in seasonal cuisine and traditional Alsatian dishes at H! Brasserie, or sip on a variety of cocktails at the H! Bar. Start your day with a choice of buffet, continental, or express breakfast options to suit your preferences.

Convenient Amenities:
Benefit from free WiFi throughout the hotel, including in the fitness room and sauna. Enjoy 24-hour front desk services, valet parking, and a relaxing terrace. Take advantage of complimentary WiFi in public areas for your convenience.

Book your stay at Hilton Strasbourg now for a truly unforgettable experience.

Important information:

Please note that the guest must provide a credit card at check-in for pre-authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3134 reviews
Cleanliness: 7.56
Service: 7.03
Location: 8.57
Room Quality: 7.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 8.03
G
Gilbert Lazard • solo_traveller • fr
7
Pros:

client du Hilton depuis son ouverture, situation agréable, calme, personnel agréable
Positif : la taille des chambres, l'accès facile
Parking à disposition et découvert proche de la réception

Cons:

Il serait urgent d'entreprendre une modernisation des salles de bain essentiellement.
Il n'existe pas de chambre avec douche à l'italienne. Les anciennes douches sont inaccessibles aux personnes âgées et handicapées.
Cet hôtel devait être le fleuron hôtelier de la ville, mais il fait triste mine
La restauration et le petit déjeuner sont quelconque

2026-05-30 • via Nuitee
K
Karle • solo_traveller • de
10
2026-05-30 • via Nuitee
M
Marco • solo_traveller • it
8
Perfetto, ma con qualche pecca
Pros:

Pulizia, bagno, comodità letto, cordialità, colazione.

Cons:

L'aria condizionata non funzionava. Posizione leggermente distante dai mezzi di trasporto che portano al centro.

2026-05-29 • via Nuitee
F
Fernando • solo_traveller • fr
10
Magnifique
Pros:

Séjour excellent au Hilton Strasbourg ! J’y étais dans le cadre d’une conférence au Palais des Congrès, situé juste en face, ce qui était particulièrement pratique. L’hôtel est moderne, élégant et très bien entretenu. Les chambres sont spacieuses et confortables, parfaites pour se détendre. Le personnel est accueillant, professionnel et toujours disponible. Petit-déjeuner varié et de grande qualité. Je recommande vivement et y retournerai avec plaisir !

Cons:

R.A.S.

2026-05-28 • via Nuitee
A
Asta • solo_traveller • se
9
2026-05-28 • via Nuitee
G
GRAHON • solo_traveller • fr
8
Pros:

Tout était parfait ,l'emplacement, lit tres corfortable

Cons:

Le personnel est accueillant , reactif, attentionné

2026-05-28 • via Nuitee
S
Salvador • solo_traveller • sv
9
2026-05-28 • via Nuitee
M
Mykyta • couple • pl
5
Pros:

The only thing I liked was the bed. It was comfortable and convenient.

Cons:

What I did not like:

There was no proper Wi-Fi connection at all. We were told to reconnect, but that did not help.

The bathroom was dirty.

The windows were facing other windows, and the glass was not tinted, so there was no real privacy.

The fridge was completely empty. Sorry, but for a room that costs €200, at least some basic items should be provided.

2026-05-27 • via Nuitee
M
M. • solo_traveller • nl
8
2026-05-27 • via Nuitee
E
Eduardo • solo_traveller • de
8
2026-05-26 • via Nuitee
L
Lena • couple • de
8
2026-05-26 • via Nuitee
M
Marcel • family_with_children • ch
9
2026-05-26 • via Nuitee
L
leonie • couple • nl
8
Pros:

Kamer

Cons:

Ontbijt zaal. Dramatisch druk echt een vreetschuur. Kwaliteit wel goed

2026-05-25 • via Nuitee
Z
Zlatko • couple • hr
9
2026-05-25 • via Nuitee
H
HASAN HÜSEYİN • couple • tr
10
Tavsiye ediyorum
Pros:

Yemek ve temizlik

2026-05-25 • via Nuitee
J
jorge • solo_traveller • lu
8
Business visit
Pros:

The hotel is really close to european institutions and have a great connectivity to city center.

Cons:

I do not see the breakfast in line with the rest of the hotel. I Will not recommend It.

2026-05-24 • via Nuitee
O
Oliver • solo_traveller • gb
7
2026-05-22 • via Nuitee
C
Carlos • solo_traveller • fr
10
2026-05-21 • via Nuitee
L
Laurent • family_with_children • fr
10
Hôtel très agréable
Pros:

Les chambres sont grandes et très confortables. Le bar ainsi que la restauration étaient parfaits

2026-05-20 • via Nuitee
N
Nigam • solo_traveller • in
10
2026-05-19 • via Nuitee