Hilton Strasbourg

Hotels
•
Hilton Hotels & Resorts
7.6 (3374 reviews)
1 Avenue Herrenschmidt , Strasbourg , FR
+33 3 88 37 10 10

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable bedding
Great location near tram station
Cons:
Poor customer service
Food quality needs improvement

Categories

Cleanliness
7.56
Some guests mentioned the cleanliness was satisfactory, but issues with bedding and room service affected perception.
Service
7.03
Mixed sentiments, with some guests frustrated by staff attitude and delayed responses.
Location
8.57
Many guests appreciated the proximity to public transportation and local attractions.
Room Quality
7.02
Guests reported issues with room temperature and quality of furnishings.
Amenities
9.05
Positive remarks about breakfast and facilities, though some disappointed with specifics.
Value for Money
8.01
Feedback reflects a decent balance of cost versus experience, but some noted better options elsewhere.
Food and Beverage
5.56
Several reviews criticized the breakfast service and quality severely.
Overall Experience
8.03
While there were notable issues, some aspects of the stay were enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:08

Property Description

Luxurious Accommodations:
Experience the elegance of air-conditioned, soundproof rooms at Hilton Strasbourg, each offering stunning views of the Parliament or Cathedral. Upgrade to rooms with access to the exclusive executive lounge for added comfort and convenience.

Culinary Delights:
Indulge in seasonal cuisine and traditional Alsatian dishes at H! Brasserie, or sip on a variety of cocktails at the H! Bar. Start your day with a choice of buffet, continental, or express breakfast options to suit your preferences.

Convenient Amenities:
Benefit from free WiFi throughout the hotel, including in the fitness room and sauna. Enjoy 24-hour front desk services, valet parking, and a relaxing terrace. Take advantage of complimentary WiFi in public areas for your convenience.

Book your stay at Hilton Strasbourg now for a truly unforgettable experience.

Important information:

Please note that the guest must provide a credit card at check-in for pre-authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

7.6
Based on 3374 reviews
Cleanliness: 7.56
Service: 7.03
Location: 8.57
Room Quality: 7.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 8.03
P
Philippe • solo_traveller • fr
8
2026-10-14 • via Nuitee
F
Frederic • solo_traveller • fr
9
2026-10-12 • via Nuitee
A
Alain • couple • fr
10
Pros:

Grande chambre, excellent petit-déjeuner

2026-10-12 • via Nuitee
P
Priska • extended_group • ch
9
tolles Wochenende
Pros:

Nette Begrüssung mit Biscuits und sehr nettes Personal, Zimmer gross, sauber und komfortabel. Park und Ride in der Nähe und mit Tram in 10 Minuten in der Innenstadt. Vom Zimmer aus schöne Aussicht auf Strasbourg .

Cons:

Es ist sehr störend, dass für eine Nacht eine Kaution in der Höhe einer Nacht verlangt wird. Ist das einzige was es
zu beanstanden gibt.

2026-10-12 • via Nuitee
A
Alejandra • family_with_children • ch
5
Ok just ok
Pros:

location

Cons:

staff, some of them were really unfriendly. wc it was dirty. when someone pays for the dinner include it there is not child menu so you have to pay separeted it.

2026-10-12 • via Nuitee
A
Abdelhakim • solo_traveller • lu
7
Pros:

Le calme et le petit déjeuner

2026-10-11 • via Nuitee
حنان • extended_group • sa
10
تجربة جميلة مقابل تكلفة عالية جداً
Pros:

الفندق نظيف جداً وقريب من السنتر ومرافقه جيدة

Cons:

للأسف سحبوا من البطاقة سعر مختلف عن السعر المتفق عليه فالقيمة عالية جداً والموظف اللي قابلناه في الليل الساعة 2 فجر يوم 10 اكتوبر غير متعاون

2026-10-11 • via Nuitee
L
Luka Emil • couple • dk
1
2026-10-10 • via Nuitee
J
Jonathan • extended_group • fr
10
2026-10-10 • via Nuitee
H
Haq • family_with_children • qa
7
Good Hotel
Pros:

Good Hotel

Cons:

Front Desk Staff Attitude

2026-10-08 • via Nuitee
C
CONSTANTINO • couple • es
9
Adecuado y Cómodo
Pros:

Hotel, alejado del centro, pero muy cómodo

Cons:

Es incomprensible que el Hilton, NO disponga de estaciones de carga para vehículo eléctrico

2026-10-08 • via Nuitee
J
Jianbo • solo_traveller • gb
5
2026-10-07 • via Nuitee
E
ed • couple • gb
8
A very good restaurant and service on a very slight negative no ev charging
Pros:

Good clean room

2026-09-19 • via Nuitee
B
BERTAUX • solo_traveller • fr
9
Un hôtel agréable et très confortable
Pros:

Personnel très agreable

Cons:

Le bruit du mini bar lorsqu’il s’arrete
Le débit d’eau de la douche un peu faible

2026-09-18 • via Nuitee
S
Sam • couple • gb
10
Loved Strasbourg. Great city loads to do and see. Lots of great restaurants and bars. Will definitely return
Pros:

Great location - about a 20 minute walk from the city centre. Very comfortable and clean.

Cons:

Breakfast very expensive

2026-09-16 • via Nuitee
M
Mathieu • solo_traveller • fr
7
Pros:

L'emplacement et la clim

Cons:

La porte qui communique avec la chambre d'à côté..

2026-09-16 • via Nuitee
P
Piero • family_with_children • it
9
Pros:

bell'ambiente
camere grandi e spaziose
colazione abbondante

Cons:

Comodo il parcheggio ma molto caro

2026-09-15 • via Nuitee
O
Oliver • family_with_children • de
10
Jederzeit gerne wieder
Pros:

Die Lage ist gut, man ist sehr schnell im Zentrum (Tram oder Bus). Das Frühstück war üppig. Das Highlight war das Personal. Speziell das Personal an der Rezeption hat extremst gute Arbeit geleistet. Besonders hervorheben möchte ich Ryan(?), den irischen Trainee. TOPJOB!

Cons:

Die Klimaanlage hat nicht ausreichend gekühlt - es waren aber natürlich auch extrem heisse Temperaturen. Ryan(?) hat uns dann einen Ventilator besorgt :)

2026-09-14 • via Nuitee
F
Fernando • couple • br
10
Cortesia e competência da equipe. Parabéns.
Pros:

Limpeza e conforto

2026-09-14 • via Nuitee
B
Boni Verhaegen • couple • be
7
2026-09-14 • via Nuitee