Hilton Strasbourg

Hotels
•
Hilton Hotels & Resorts
7.6 (3184 reviews)
1 Avenue Herrenschmidt , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable bedding
Great location near tram station
Cons:
Poor customer service
Food quality needs improvement

Categories

Cleanliness
7.56
Some guests mentioned the cleanliness was satisfactory, but issues with bedding and room service affected perception.
Service
7.03
Mixed sentiments, with some guests frustrated by staff attitude and delayed responses.
Location
8.57
Many guests appreciated the proximity to public transportation and local attractions.
Room Quality
7.02
Guests reported issues with room temperature and quality of furnishings.
Amenities
9.05
Positive remarks about breakfast and facilities, though some disappointed with specifics.
Value for Money
8.01
Feedback reflects a decent balance of cost versus experience, but some noted better options elsewhere.
Food and Beverage
5.56
Several reviews criticized the breakfast service and quality severely.
Overall Experience
8.03
While there were notable issues, some aspects of the stay were enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:08

Property Description

Luxurious Accommodations:
Experience the elegance of air-conditioned, soundproof rooms at Hilton Strasbourg, each offering stunning views of the Parliament or Cathedral. Upgrade to rooms with access to the exclusive executive lounge for added comfort and convenience.

Culinary Delights:
Indulge in seasonal cuisine and traditional Alsatian dishes at H! Brasserie, or sip on a variety of cocktails at the H! Bar. Start your day with a choice of buffet, continental, or express breakfast options to suit your preferences.

Convenient Amenities:
Benefit from free WiFi throughout the hotel, including in the fitness room and sauna. Enjoy 24-hour front desk services, valet parking, and a relaxing terrace. Take advantage of complimentary WiFi in public areas for your convenience.

Book your stay at Hilton Strasbourg now for a truly unforgettable experience.

Important information:

Please note that the guest must provide a credit card at check-in for pre-authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3184 reviews
Cleanliness: 7.56
Service: 7.03
Location: 8.57
Room Quality: 7.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 8.03
T
Tougang • solo_traveller • de
10
2026-06-13 • via Nuitee
I
Imperial • family_with_children • fr
10
Excellent
Pros:

Tout, je n’ai rien à dire c’était génial

Cons:

Absolument rien

2026-06-12 • via Nuitee
J
JEAN YVES • solo_traveller • fr
10
Top
Pros:

Super hôtel , super prix hors salon

2026-06-11 • via Nuitee
P
Philippe • couple • fr
8
2026-06-11 • via Nuitee
C
CHARLOTTE • couple • fr
7
Pros:

La situation, le personnel, la literie et le petit déjeuner

Cons:

Certaines chambres devraient être rénovés, elles sont un peu vieillottes…

2026-06-11 • via Nuitee
S
Swaby • solo_traveller • gb
10
Pros:

Great friendly staff, quality food, nice cosy bar with a great selection of beverages, I highly recommend this hotel.

Cons:

No underground parking garage

2026-06-10 • via Nuitee
C
Céline • solo_traveller • fr
7
Bien
Pros:

La literie

Cons:

L hôtel est vieillissant et aurait besoin d un rafraîchissement dans les chambres

2026-06-10 • via Nuitee
A
Arnaud • solo_traveller • fr
8
Parfait pour un séjour à Strasbourg. Rapport qualité prix parfait.
Pros:

Chambre spacieuse et très calme pour un emplacement top et stratégique.

Cons:

Le lit manque un peu de souplesse mais c’est une remarque subjective

2026-06-10 • via Nuitee
O
Olha • family_with_children • ua
10
2026-06-09 • via Nuitee
B
Becquart • solo_traveller • fr
10
Pros:

Hôtel de très très bonne qualité grand confort. Personnels très agréables et serviables. Propreté irréprochavle.

2026-06-08 • via Nuitee
M
Moustafa • solo_traveller • tr
1
2026-06-08 • via Nuitee
H
HarukaMelody • couple • fr
10
2026-06-08 • via Nuitee
C
Christian • solo_traveller • fr
9
Pros:

Je salue la mémoire exceptionnelle de Mohamed à l'accueil.

2026-06-08 • via Nuitee
B
Becquart • solo_traveller • fr
10
2026-06-08 • via Nuitee
L
Luc • extended_group • fr
10
2026-06-07 • via Nuitee
S
sebastien • couple • fr
10
2026-06-07 • via Nuitee
J
Jai • solo_traveller • in
9
Great stay! Will go back.
Pros:

Great breakfast, and efficient room service. Helpful and cordial desk staff. The tea kettle stock was impressive. Water spout for drinking water in the gallery. Room was spacious and well maintained. Comfortable stay.

Cons:

Bathroom missed a WC cleaning brush.

2026-06-07 • via Nuitee
A
Adrian • solo_traveller • ro
10
Stay at Hilton
Pros:

Clean and comfy room, friendly staff and great breakfast.

2026-06-07 • via Nuitee
A
Alina • solo_traveller • de
6
Zu teuer
Pros:

Sehr freundliches Personal

Cons:

Viele Punkte.
Am wasserhahn war Dreck. Die Toilette war undicht. Parkplatz Gebühr für Hotelgäste 25€/Tag? Wenn man bereits so viel zahlt für die Übernachtung?
Frühstück ist auch keine 20€ wert. Es gab Zb nur eine Sorte Käseaufschnitt. Würstchen & Bacon sahen nicht sehr Appetitlich aus. Weit weg vom Schuss. Überall mindestens 15 Minuten Fußweg.
Leider nicht empfehlenswert.
Pizza Margarita 17€ in der Lobby.

2026-06-07 • via Nuitee
Éléonore • couple • fr
4
Cons:

Parking payant 30€ à la place de 25€ par jour, alors que nous avons station que nous avons stationné 15h… ils devraient faire un geste sur ceux qui séjournent à l’hôtel

2026-06-07 • via Nuitee