Hilton Raleigh North Hills

Hotels
Hilton Hotels & Resorts
8 (3601 reviews)
3415 Wake Forest Road , Raleigh , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good location
Helpful staff
Cons:
Dirty rooms
Inconsistent service
Breakfast issues

Categories

Cleanliness
6.46
Multiple reviews mention dirty rooms and inadequate cleaning.
Service
8.93
Some reviews indicate staff were accommodating, especially in handling room changes.
Location
9.47
Guests appreciated the hotel's proximity to family and nearby amenities.
Room Quality
7.42
Mixed sentiments on room quality; older decor and some issues with room upgrades.
Amenities
8.45
Amenities provided were satisfactory but had certain shortcomings, like breakfast service.
Value for Money
7.41
Some guests felt overcharged given the room quality and amenities offered.
Food and Beverage
7.46
Guests expressed disappointment with breakfast options and service.
Overall Experience
8.43
Overall stay was pleasant for many, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Modern Amenities and On-site Facilities:
Experience comfort and convenience at the Hilton Raleigh North Hills with its modern amenities and dining options. Enjoy a peaceful night's sleep on our signature Serenity beds and kickstart your day with breakfast at our on-site restaurant.

Fitness Center and Outdoor Sundeck:
Stay active during your stay by utilizing our fully equipped fitness center, or unwind and soak up the sun on our outdoor sundeck. Whether you prefer a workout or relaxation, we have you covered.

Convenient Location near Major Attractions:
With easy access to major interstates, the Hilton Raleigh North Hills is the perfect base to explore Raleigh's attractions. From the PNC Arena to the Museum of Natural Sciences and North Carolina State University, all the excitement is just a stone's throw away.

Book your stay at the Hilton Raleigh North Hills now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 3601 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 8.43
C
Clovis solo_traveller us
5
Pros:

Location

Cons:

It wasn't and executive level anymore for this hotel, with no special amenities that showed online for free continal breakfast. I upgraded for nothing. Room hot and fridge door wouldn't close, which I reported twice and no one showed up to fix

2026-06-20 via Nuitee
G
Gray solo_traveller us
8
Other than that it was a fair stay
Pros:

The bar

Cons:

The shower head wasn’t the best

2026-06-19 via Nuitee
M
Mike solo_traveller us
8
Pros:

The location. It had a nice bar area.

Cons:

It took us 4 times to get into our room. Once we got in, the ac was not working to our standard. The front desk was extremely helpful in getting us comfortable.

2026-06-19 via Nuitee
G
Gray solo_traveller us
8
2026-06-19 via Nuitee
L
Lisa family_with_children us
10
2026-06-18 via Nuitee
L
Lee couple us
10
2026-06-17 via Nuitee
L
Liliana extended_group us
5
Pros:

The staff.

Cons:

The lobby was decent and looked recently updated, the room on the other hand was definitely a bit outdated. Could use new linens and some pipe work.

2026-06-17 via Nuitee
C
Campbell couple us
10
2026-06-15 via Nuitee
J
Josue family_with_children us
8
2026-06-15 via Nuitee
L
Lyndsey couple us
5
location is great, room itself horrible
Pros:

the lobby is super clean

Cons:

there is no way to change the thermostat so it was a constant 72+ degrees all night. the pillows were non existent, you'd lay your head on it and immediately it flattens to where it's as if you aren't even using one. the air outside smells like sewage.

2026-06-14 via Nuitee
G
Guzman family_with_children us
8
2026-06-14 via Nuitee
R
Rane solo_traveller fi
6
2026-06-14 via Nuitee
A
Arrington couple us
10
2026-06-14 via Nuitee
L
luke748 Business
8
Nice Hotel, Slightly Dated Rooms but Friendly Staff
Pros:

Hotel was pretty good overall. Staff was very friendly, lobby area was very nice, and location was very convenient. The rooms are rather dated and not the cleanest in the world because of that, but as a whole was pretty solid.

2026-06-12 via Tripadvisor
I
Imran solo_traveller jm
10
2026-06-12 via Nuitee
J
Jodi solo_traveller us
7
We only stayed one night. It was sufficient
Pros:

Location

Cons:

N/a

2026-06-12 via Nuitee
G
gamba betancourt solo_traveller us
6
2026-06-12 via Nuitee
B
bronson couple us
10
2026-06-11 via Nuitee
S
Somnath solo_traveller us
8
2026-06-11 via Nuitee
E
Eleni family_with_children us
10
2026-06-11 via Nuitee