Hilton Raleigh North Hills

Hotels
Hilton Hotels & Resorts
8 (3720 reviews)
3415 Wake Forest Road , Raleigh , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good location
Helpful staff
Cons:
Dirty rooms
Inconsistent service
Breakfast issues

Categories

Cleanliness
6.46
Multiple reviews mention dirty rooms and inadequate cleaning.
Service
8.93
Some reviews indicate staff were accommodating, especially in handling room changes.
Location
9.47
Guests appreciated the hotel's proximity to family and nearby amenities.
Room Quality
7.42
Mixed sentiments on room quality; older decor and some issues with room upgrades.
Amenities
8.45
Amenities provided were satisfactory but had certain shortcomings, like breakfast service.
Value for Money
7.41
Some guests felt overcharged given the room quality and amenities offered.
Food and Beverage
7.46
Guests expressed disappointment with breakfast options and service.
Overall Experience
8.43
Overall stay was pleasant for many, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Modern Amenities and On-site Facilities:
Experience comfort and convenience at the Hilton Raleigh North Hills with its modern amenities and dining options. Enjoy a peaceful night's sleep on our signature Serenity beds and kickstart your day with breakfast at our on-site restaurant.

Fitness Center and Outdoor Sundeck:
Stay active during your stay by utilizing our fully equipped fitness center, or unwind and soak up the sun on our outdoor sundeck. Whether you prefer a workout or relaxation, we have you covered.

Convenient Location near Major Attractions:
With easy access to major interstates, the Hilton Raleigh North Hills is the perfect base to explore Raleigh's attractions. From the PNC Arena to the Museum of Natural Sciences and North Carolina State University, all the excitement is just a stone's throw away.

Book your stay at the Hilton Raleigh North Hills now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

8
Based on 3720 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 8.43
T
Teresa Lynne Bond solo_traveller us
9
Nice hotel
Pros:

The front desk staff were excellent

Cons:

No first floor room that I requested was available. I asked fir it in advance because my husband had surgery on 8/12/2026. We ended up on the 6th floor.

2026-08-15 via Nuitee
J
John couple us
10
Pros:

Definitely one of our favorite places to stay. Thank you for the hospitality

2026-08-15 via Nuitee
D
David solo_traveller us
7
Comfortable, clean, quiet. Great customer service from Joshua Troy.
Pros:

Very Quiet.I was able to sleep well.

Cons:

I paid top dollar for the room and no Breakfast was included! I wasn't going to pay $20 for a couple eggs and toast.As it was I dropped $4 on a subpar cup of coffee.

2026-08-13 via Nuitee
R
Roosevelt solo_traveller us
7
2026-08-12 via Nuitee
P
Paul family_with_children us
10
2026-08-12 via Nuitee
K
Kristy couple us
4
It was ok for 1 night won’t stay again
Pros:

Close to a lot of stuff

Cons:

Mold in bathroom & outside of the bathroom

2026-08-12 via Nuitee
P
Peter solo_traveller kw
7
2026-08-12 via Nuitee
J
Janell couple us
9
2026-08-10 via Nuitee
C
Catherine family_with_children us
10
Very nice
2026-08-10 via Nuitee
T
Thom couple us
4
Facility did not represent the Hilton brand well
Pros:

Location

Cons:

Needed upgrading

2026-08-10 via Nuitee
E
Ebony couple us
10
Pros:

Paying to park where u stay

Cons:

Y psy for breakfast room’s already expensive

2026-08-09 via Nuitee
G
Guanhong couple us
6
2026-08-09 via Nuitee
M
Megan couple us
10
2026-08-08 via Nuitee
L
Latoya solo_traveller us
8
2026-08-07 via Nuitee
A
arthur couple us
10
we give you 10 stars on this hotel.
Pros:

fantastic service and very customer with all the trimmings me and my wife enjoyed every minute of it, we definitely will be back to this Hilton again.

2026-08-07 via Nuitee
D
Diana couple us
10
Good time
Pros:

Clean and friendly staff

Cons:

A lot of construction outside

2026-08-06 via Nuitee
C
Cooke couple us
10
2026-08-06 via Nuitee
A
Amanda couple us
10
2026-08-06 via Nuitee
B
bobbiea862 Family
2
Terrible two days…
Pros:

When we checked in we were told that there was only valet parking which we had to pay 30.00 a day. The next day we found out that it was not true. Went to room and the TV did not work. Went to the bar downstairs and the draft beer was not cold and no bottled beer was available. Next morning went to get breakfast to bring back to room and was told they didn’t have any bags to carry the food back to room also, was told they didn’t have the key for the register therefore you could not pay with cash. Woke up on the day to check out the TV had been shutoff wasn’t able to watch news that morning. Front desk in restaurant had no change for a 20.00 dollar bill to purchase a cup of coffee. The two day stay cost 742.00 I would expect better services from a Hilton hotel.

2026-08-05 via Tripadvisor
J
Jenny solo_traveller cl
7
Great location, very comfortable room. Attentive staff.
Pros:

Great location, very comfortable beds and pillows.

Cons:

The coffee / tea machine was not good it didn’t heat up the water properly. I stayed 2 nights, after the first night, they made my bed, but did not clean the bathroom floor which had some dirty smudges on it and they did not replace the 2 disposable cups I had used. The dinner menu in the restaurant was very basic and limited.

The TV was basic and only had access to local channels and no smart capability to use my netflix or prime account.

Dirty room doors and the corridor carpets looked tired.

I don’t understand why hotels use carpet in rooms and corridors, it is unhygienic and so expensive to maintain and has to be replaced periodically when there is so much beautiful tile that resembles wood flooring.

2026-08-05 via Nuitee