Hilton Raleigh North Hills

Hotels
•
Hilton Hotels & Resorts
8 (3658 reviews)
3415 Wake Forest Road , Raleigh , us
+1 919-872-2323

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good location
Helpful staff
Cons:
Dirty rooms
Inconsistent service
Breakfast issues

Categories

Cleanliness
6.46
Multiple reviews mention dirty rooms and inadequate cleaning.
Service
8.93
Some reviews indicate staff were accommodating, especially in handling room changes.
Location
9.47
Guests appreciated the hotel's proximity to family and nearby amenities.
Room Quality
7.42
Mixed sentiments on room quality; older decor and some issues with room upgrades.
Amenities
8.45
Amenities provided were satisfactory but had certain shortcomings, like breakfast service.
Value for Money
7.41
Some guests felt overcharged given the room quality and amenities offered.
Food and Beverage
7.46
Guests expressed disappointment with breakfast options and service.
Overall Experience
8.43
Overall stay was pleasant for many, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Modern Amenities and On-site Facilities:
Experience comfort and convenience at the Hilton Raleigh North Hills with its modern amenities and dining options. Enjoy a peaceful night's sleep on our signature Serenity beds and kickstart your day with breakfast at our on-site restaurant.

Fitness Center and Outdoor Sundeck:
Stay active during your stay by utilizing our fully equipped fitness center, or unwind and soak up the sun on our outdoor sundeck. Whether you prefer a workout or relaxation, we have you covered.

Convenient Location near Major Attractions:
With easy access to major interstates, the Hilton Raleigh North Hills is the perfect base to explore Raleigh's attractions. From the PNC Arena to the Museum of Natural Sciences and North Carolina State University, all the excitement is just a stone's throw away.

Book your stay at the Hilton Raleigh North Hills now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 3658 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 8.43
D
Dmytro • solo_traveller • us
6
2026-07-25 • via Nuitee
G
Gayle • solo_traveller • us
9
Good staff
Pros:

Front desk staff was very nice. Also Taylor from the restaurant was exceptional!

Cons:

Limited Parking

2026-07-25 • via Nuitee
J
Janella • couple • us
10
2026-07-24 • via Nuitee
E
Edward • couple • us
8
2026-07-24 • via Nuitee
N
Nicole • solo_traveller • us
9
2026-07-23 • via Nuitee
A
Amy • couple • us
5
Cons:

The room I booked was not available when I got there.

2026-07-23 • via Nuitee
L
Lauren • family_with_children • us
10
2026-07-22 • via Nuitee
L
Ladavian • solo_traveller • us
1
It was bad and dirty and no service was provided as if the workers didn’t care (Sean is amazing tho)
Pros:

Nothin really except the walk in the rooms where dirty and had riches in them and we didn’t get any service

Cons:

No service, no ac, no tv, dirty sheets, no new towels after asking and no extra sheets after asking and a rock was in the room

2026-07-21 • via Nuitee
J
Jason • couple • us
10
2026-07-21 • via Nuitee
L
Ladavian • solo_traveller • us
1
2026-07-21 • via Nuitee
6
645laurenf • Family
6
Lipstick on a Pig
Pros:

This hotel needs a major update-everything except the lobby is old, run-down, and dated. For having the Hilton name attached to it, I cannot believe the quality of room we stayed in. The bed was incredibly uncomfortable and we ended up having to go buy pillows from a local store just to be able to sleep through the night. The AC was so old and incredibly loud.

It was clear that any and all money spent on this hotel was put into the lobby to try and make the whole hotel seem better than it actually is!

We did the option where breakfast was included in our stay. The food and service were fine, but our waitress was having to serve the entire dining area and needed help.

We were so disappointed in our stay and would definitely not stay here again. The location was very convenient to where most of our activities for the weekend were but the location was not worth the rundown amenities and the Hilton price we paid!

One shout out to Reginald at the front desk-he was very helpful and kind!

2026-07-20 • via Tripadvisor
D
Demesah • family_with_children • us
8
2026-07-20 • via Nuitee
G
Genesis • couple • us
8
2026-07-20 • via Nuitee
S
Schylar • couple • us
3
2026-07-20 • via Nuitee
J
Justin • couple • us
1
Cons:

No ac and both rooms I had

2026-07-20 • via Nuitee
E
Earl • couple • us
8
Pros:

Sized

Cons:

Location not many restaurants

2026-07-19 • via Nuitee
T
Tonyetta • solo_traveller • us
8
2026-07-19 • via Nuitee
A
Ayoub • solo_traveller • us
8
Pros:

Good

Cons:

Good

2026-07-19 • via Nuitee
A
Adrain • solo_traveller • us
3
Pros:

Location

Cons:

Bed uncomfortable, pillows useless.

2026-07-18 • via Nuitee
L
Lesley • solo_traveller • us
10
2026-07-17 • via Nuitee