Hilton Raleigh North Hills

Hotels
Hilton Hotels & Resorts
8 (3628 reviews)
3415 Wake Forest Road , Raleigh , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good location
Helpful staff
Cons:
Dirty rooms
Inconsistent service
Breakfast issues

Categories

Cleanliness
6.46
Multiple reviews mention dirty rooms and inadequate cleaning.
Service
8.93
Some reviews indicate staff were accommodating, especially in handling room changes.
Location
9.47
Guests appreciated the hotel's proximity to family and nearby amenities.
Room Quality
7.42
Mixed sentiments on room quality; older decor and some issues with room upgrades.
Amenities
8.45
Amenities provided were satisfactory but had certain shortcomings, like breakfast service.
Value for Money
7.41
Some guests felt overcharged given the room quality and amenities offered.
Food and Beverage
7.46
Guests expressed disappointment with breakfast options and service.
Overall Experience
8.43
Overall stay was pleasant for many, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Modern Amenities and On-site Facilities:
Experience comfort and convenience at the Hilton Raleigh North Hills with its modern amenities and dining options. Enjoy a peaceful night's sleep on our signature Serenity beds and kickstart your day with breakfast at our on-site restaurant.

Fitness Center and Outdoor Sundeck:
Stay active during your stay by utilizing our fully equipped fitness center, or unwind and soak up the sun on our outdoor sundeck. Whether you prefer a workout or relaxation, we have you covered.

Convenient Location near Major Attractions:
With easy access to major interstates, the Hilton Raleigh North Hills is the perfect base to explore Raleigh's attractions. From the PNC Arena to the Museum of Natural Sciences and North Carolina State University, all the excitement is just a stone's throw away.

Book your stay at the Hilton Raleigh North Hills now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 3628 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 8.43
D
Deborah solo_traveller us
10
2026-07-04 via Nuitee
A
Amy couple us
7
I would not recommend this hotel to someone who was looking for special amenities in keeping with the price. I’ve stayed
Pros:

I selected this property because I assumed it would have been a very nice place to stay and worth spending a little more money. However, I found the hotel not on par with the price. The restaurant within the hotel was extremely overpriced. The Starbucks is not actually a Starbucks but just serves their coffee and the elevator doors close far too quickly and actually injured my brother-in-law.

Cons:

The hotel was fine, but it was far overpriced for what they offered. The staff were not terribly responsive, and there was no free breakfast in the breakfast provided in the restaurant was far too overpriced for what you received.

2026-07-03 via Nuitee
L
LaToya solo_traveller us
9
2026-07-01 via Nuitee
T
Tiara couple us
10
Good
2026-07-01 via Nuitee
J
James solo_traveller us
9
2026-06-30 via Nuitee
S
Siria couple us
10
2026-06-30 via Nuitee
M
mohammed solo_traveller us
9
2026-06-29 via Nuitee
C
Carter couple us
10
2026-06-28 via Nuitee
A
Asa couple us
8
2026-06-28 via Nuitee
Q
Quantina couple us
10
Good trip.
Pros:

Everything was very nice. The place was very clean and enjoyed staying there.

Cons:

Couldn’t get the temperate adjusted in the room. It was very cool in there the whole time.

2026-06-26 via Nuitee
J
Janae couple us
9
Nice place convenient breakfast if not included is really expensive
Pros:

The indoor pool

Cons:

Bed little hard

2026-06-26 via Nuitee
N
Nicholas couple us
9
Other than that really nice
Cons:

The lightbulbs in the rooms were nasty, elevator buttons were a tad dirty and the elevators .

2026-06-25 via Nuitee
D
Dawn couple us
1
2026-06-25 via Nuitee
S
Scott solo_traveller us
4
2026-06-25 via Nuitee
W
wellnessvillageo2021 Business
4
Not Expedia friendly
Pros:

The check in staff seemed angry that I booked on Expedia and used every AND I MEAN EVERY SINGLE OPPORTUNITY to insult me and deny me any concessions. They told me that I could not get credit for my stay on the honors program and I know thats not true, they told me I could not hold my room (until i insisted on speaking to a manager) and they told me that I could not have the honors perks like the goodie bag even though he looked my membership up! There were large ugly stains in the hallways and the ice-makers had moldy looking dirt around the opening. The meeting staff had one particular Mexican lady who was offensive. Right as our event was ending She walked up to my vendor table and picked my half full glass up and asked was it trash. When I told her “dont touch anything on my table” she told us “when you are dont don’t leave trash on the table.” I ASKED FOR HER SUPERVISOR AND SHE SAID SHE WAS THE SUPERVISOR! ALL OF THE OTHER CONVENTION STAFF WERE EXCELLENT.

2026-06-23 via Tripadvisor
S
Sarah family_with_children us
6
2026-06-23 via Nuitee
A
Akira couple us
10
The best
Pros:

Very clean and nice staff, they even let me check in early!

Cons:

N/a, everything was perfect

2026-06-23 via Nuitee
R
Rayven couple us
8
2026-06-22 via Nuitee
J
Josh couple us
8
2026-06-22 via Nuitee
K
Kenya couple us
10
2026-06-22 via Nuitee