Eurostars Cristal Palace

Hotels
•
Exe Hotels
8.6 (1682 reviews)
Diputació, 257 , Barcelona , es

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and accommodating staff
Excellent location for sightseeing
Cons:
Noise from surroundings
Issues with room cleanliness
Poor breakfast management

Categories

Cleanliness
8.36
There were issues mentioned about the cleanliness, especially regarding room service and maintenance.
Service
9.33
Staff were noted as friendly and helpful, with particular praise for individual staff members.
Location
9.37
The location received consistent praise, indicating it is ideal for visiting local attractions.
Room Quality
8.32
Comments on room quality were mixed; issues with bed sizes and noise were cited.
Amenities
8.35
Some amenities were mentioned, but there were complaints about breakfast service and missing items.
Value for Money
8.81
Overall value perception was positive, though there were some mixed feelings about specific services.
Food and Beverage
7.36
Complaints were made regarding breakfast timing and quality, negatively impacting overall satisfaction.
Overall Experience
8.93
Despite challenges, the overall experience was deemed good and satisfactory by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:11

Property Description

Luxurious Accommodation

The Exe Cristal Palace offers luxurious accommodation in the heart of Barcelona, conveniently situated near the prestigious Passeig de Gràcia. Each room is equipped with modern amenities including air conditioning, satellite TV, and a minibar, ensuring a comfortable stay for all guests.

Convenient Services

Guests at Exe Cristal Palace can take advantage of convenient services such as a 24-hour front desk, car rental facilities, and on-site parking. The hotel's tour desk can assist with planning activities in the city, making it easy for visitors to explore Barcelona with ease.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast at Exe Cristal Palace, featuring a wide variety of dishes and a healthy corner option. Enjoy a selection of juices and coffees in a cozy setting before heading out to explore nearby attractions like Plaza Catalunya and Casa Batlló.

Experience luxury and convenience at Exe Cristal Palace - book your stay now!

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

8.6
Based on 1682 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.93
E
Eugenio • solo_traveller • it
10
Barcellona
Pros:

Bella struttura, camere spaziose! Pulito ed in ottima posizione! Ottima colazione e personale molto gentile

Cons:

Nulla

2026-05-23 • via Nuitee
P
Paola • couple • ar
10
Es nuestro hotel en Barcelona
Pros:

Ubicación, la decoración, todo precioso…la atención de los empleados perfecta

Cons:

Nada

2026-05-23 • via Nuitee
A
Ali Riza • solo_traveller • tr
8
2026-05-23 • via Nuitee
S
Salem • couple • qa
10
2026-05-22 • via Nuitee
V
Volkan • family_with_children • tr
10
2026-05-22 • via Nuitee
J
Jacqueline • couple • gb
10
Perfect four day break. Hotel was just situated close to do much. Had a lovely room. In fact we were upgraded without ev
Pros:

Perfect location. Friendly staff. In fact the staff were great everyone of them.

Cons:

Nothing

2026-05-21 • via Nuitee
İsmayil • couple • az
9
2026-05-21 • via Nuitee
N
Nizam • solo_traveller • br
8
Pros:

Excelente localização

Cons:

Péssimo isolamento acústico do quarto localizado para a frente do hotel. Cortina pequena para o tamanho da janela deixa o claro extremamente claro.

2026-05-21 • via Nuitee
M
Mehmet • family_with_children • tr
9
2026-05-21 • via Nuitee
1
171 • solo_traveller • es
8
Pros:

La ubicación del hotel esta bien, la habitación era pequeña para el precio que costo y muy oscura, muy poca iluminación artificial y nula luz exterior

Cons:

La luz y la iluminación

2026-05-21 • via Nuitee
S
Stephen • couple • us
7
Pros:

Location

Cons:

The noise I could hear from the other side.

2026-05-20 • via Nuitee
M
Matthew • couple • au
10
Pros:

Large room and bathroom with enormous sized bed. Good balcony.
Hotel was central to many sites including the metro.

2026-05-20 • via Nuitee
J
Jo • couple • ca
10
2026-05-20 • via Nuitee
T
tomasz • solo_traveller • ca
10
2026-05-20 • via Nuitee
M
Madjid • family_with_children • dz
8
COURT ET SYMPA
Pros:

personnel; emplacement

Cons:

RaS

2026-05-20 • via Nuitee
S
Sanwaranee • couple • nz
8
Pros:

Very close to shopping and train station
Staff are friendly

Cons:

Very small room (although the terrace and bathroom are large). I think it’s better for a solo traveller or an overnight stay for a couple but not for an extended time

2026-05-19 • via Nuitee
T
Tugce • family_with_children • tr
10
2026-05-19 • via Nuitee
K
Kitty • couple • us
3
Not comfortable at all.
Pros:

Bed is too small to sleep two people.

Cons:

Room was reserved two months ahead of the trip, hotel should have plenty of time to assign the best possible room according to the reservation specifications on room size and bed size.

2026-05-19 • via Nuitee
M
Miriam Edith • solo_traveller • ar
10
2026-05-19 • via Nuitee
R
Rafael • extended_group • pa
9
2026-05-19 • via Nuitee