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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Riverfront Location and Modern Comforts
Experience the charm of Inverness at Mercure Inverness, ideally situated in the city center with stunning views of the River Ness. Enjoy complimentary high-speed WiFi and explore the vibrant surroundings with shops and nightlife just a stone's throw away.
Contemporary Rooms and Dining
Unwind in our stylish en suite rooms equipped with all the essentials including a flat-screen TV and tea/coffee making facilities. Indulge in delicious bistro cuisine at Brasserie Restaurant overlooking the river, followed by drinks at the inviting bar or lounge area.
Convenient Amenities and Nearby Attractions
Benefit from 24-hour room service and proximity to Inverness Rail Station, while being a short distance from the airport and the famous Loch Ness. Book your stay now for a memorable experience at Mercure Inverness.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.
Location
Guest Reviews
Da localização e funcionários !
Oferece poucas coisas, não há frigobar no quarto , não tem ar condicionado ; não achei que vale o custo.
Localização excelente, a vista do Rio e quarto silencioso
Nada
Nothing
Menagement of this hotel has to do something very quickly about renovation, staff,food in hotel restaurant,...
Everything is so bad, only the location is good.
Room was excellent. Breakfast had a superb choice.
Price
The location was fantastic, right next to the train station, the river, shopping, and nighttime activities. Highly recommend to solo travelers…great for females too. Incredibly safe. The breakfast was tasty and the staff were all lovely.
It was a bit dated, but it was comfortable. I wish there was a mini fridge in the room. As a foreign person who wants to save a little bit, having some snacks available in a fridge is very helpful.
Great location and very convenient for all activities
Tired decor and facilities. Expensive for what you get.
Great location, nice staff
Very expensive for a very small room
Locatie en douche
Staff, service, kamer, veel omgevingsgeluid, slechte bedden, stoffige kamer, waardeloos ontbijt.
Location great. Staff friendly. Good breakfast.
Noisy at night with party goers heading home which appreciate is not the hotels fault but if the rooms had air conditioning, you could keep the windows closed to block out the noise. Room was smaller than expected for the room rate charged.
posizione
dimensione della stanza
Locatie
Vriendelijk personeel
Zeer kleine kamers
Zeer kleine bedden
Bed stond tegen de muur
Geen plaats om je valies uit te pakken
The location was central.
The noise level. We couldn’t get to sleep and asked to change room due to the noise and the staff were rude and shut down our request straight away.
Die Lage ist super und das Bett sehr bequem. Das Zimmer war gross.
Keine Minibar. Strassenlärm und nebenan war auch noch grad eine laute Baustelle.
I was in room 105. The windows were permanently sealed the AC/vent was turned off. There was no oxygen in the room. There closet was so small, there were no drawers, so I had to leave half of my clothes in the suitcase. The walls are so thin, I could hear the Indian couple fight the adjacent room. Had I spoken Hindi, I could have understood their whole discussion. And to top it all off, the bed had fleas. After four nights, I'm scratching myself, with flea-bites all over my body.
At over £300 per night, this hotel is probably the worst price/value I ever experienced. To be avoided at all costs.
Advice to Accord: tear the place down and build a new hotel - it is beyond salvage.
Terrible receptionist, i live in hotels with work - couldnt even be bothered to complain on site as it would have been a waste of my time and energy.
The walls weren’t as thick as a castle put it that way
Everything, apart from the genuinely helpful and great bar staff.
The food was also nicer than anticipated - can’t fault them.
I left each of the bar staff a £20 each monetary service gratuity to hopefully enable them to seek better employment elsewhere
Great location
Great location but unfortunately the rooms are very dated , carpets & walls are stained and could be doing with a renovation. Overall it’s a good hotel in a perfect location but lacking in the decor of rooms for the money
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