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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Riverfront Location and Modern Comforts
Experience the charm of Inverness at Mercure Inverness, ideally situated in the city center with stunning views of the River Ness. Enjoy complimentary high-speed WiFi and explore the vibrant surroundings with shops and nightlife just a stone's throw away.
Contemporary Rooms and Dining
Unwind in our stylish en suite rooms equipped with all the essentials including a flat-screen TV and tea/coffee making facilities. Indulge in delicious bistro cuisine at Brasserie Restaurant overlooking the river, followed by drinks at the inviting bar or lounge area.
Convenient Amenities and Nearby Attractions
Benefit from 24-hour room service and proximity to Inverness Rail Station, while being a short distance from the airport and the famous Loch Ness. Book your stay now for a memorable experience at Mercure Inverness.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.
Location
Guest Reviews
Excelente ubicacion y muy buen desayuno
La posizione é eccezionale, imbattibile per Inverness; tutto il resto è comunque di livello molto alto..compresa la colazione; Comodo il parcheggio di fronte e buona la stanza.
Nulla da segnalare.
Good central location
Rooms need to be updated.
Noisy radiator during the night.
Meal in restaurant was awful
Service was extremely slow.
Offered very little compensation when complained.
Would not stay here again
Great location and easy access from the railway station. A comfortable room, bed and pillows, and good shower.
No 240v or USB sockets on either side of the bed. In this day and age, most people use their phone as their alarm and want to keep it charged overnight. It’s no longer acceptable for people to have to leave it plugged in on the other side of the room.
My room overlooked the street on a Friday night and it was very noisy outside, keeping me awake until well past midnight with shouting, singing and revving cars.
Breakfast was very good. Thank you all .
Near to railway station.
Looked rather shabby.
Nowhere to pack your clothes away in bedroom, no drawers or cupboards.
Pillows were extremely hard and lumpy and very hard bed!
Small bathroom, toilet very close to wall so you can’t afford to have a large posterior!
Nothing to like we checked out immediately and didn't stay
Small rooms, poor air circulation, poor views and no room fridge
Great location and helpful staff
The bed was comfy and had good pillows, which you can't always say for hotels.
The staff seemed uninterested, on check out we weren't asked how our stay was, for example. On the morning of our first full day (Thursday) a large clump of mud had been brought in and was on the main stairs from reception to the first floor. It was still there when we left (Saturday). I'm sure at least one member of staff would have walked those stairs at some point! The windows didn't open, which is standard for most hotels, but the air con only went as low as 18 degrees. We had to sleep with the curtains open to let a small amount of cold air in. All of the doors are really heavy, so anytime anyone on our floor closed their room door or bathroom door the entire floor shook. There is a front and back exit, front into reception faces the train station and the back is on -1 with the car park, it wasn't immediately clear which was the front door.
The location is great
The sheets and the towels had an awful smell
It is an old hotel
Very noisy street
Friendly helpful staff.
Comfortable rooms.
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