Mercure Inverness Hotel

Hotels
•
Mercure
7.2 (3811 reviews)
Church St , Inverness , gb
+441463548111

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast selection
Cons:
Noise from street
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.35
Some guests reported areas that were unclean or outdated.
Service
8.31
Staff were consistently mentioned as friendly and helpful.
Location
8.85
Central location with easy access to amenities, praised by many guests.
Room Quality
6.31
Guests noted issues with noise and uncomfortable beds in some rooms.
Amenities
7.34
Standard amenities were available, but some guests noted a lack of specific facilities.
Value for Money
6.8
Fair value, though some guests felt the noise impacted their stay.
Food and Beverage
6.85
Breakfast had a nice selection, but overall food quality could be improved.
Overall Experience
6.82
Overall pleasant experience but affected by noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:32

Property Description

Riverfront Location and Modern Comforts
Experience the charm of Inverness at Mercure Inverness, ideally situated in the city center with stunning views of the River Ness. Enjoy complimentary high-speed WiFi and explore the vibrant surroundings with shops and nightlife just a stone's throw away.

Contemporary Rooms and Dining
Unwind in our stylish en suite rooms equipped with all the essentials including a flat-screen TV and tea/coffee making facilities. Indulge in delicious bistro cuisine at Brasserie Restaurant overlooking the river, followed by drinks at the inviting bar or lounge area.

Convenient Amenities and Nearby Attractions
Benefit from 24-hour room service and proximity to Inverness Rail Station, while being a short distance from the airport and the famous Loch Ness. Book your stay now for a memorable experience at Mercure Inverness.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

7.2
Based on 3811 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 6.31
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 6.82
M
Mary Jane • couple • gb
7
City centre location is great but noisy
Pros:

Very central location which was good
The bed was comfortable , bathroom ok

Cons:

The noise from the street was unbelievable
Breakfast was ok but not really good. Tough bacon.
Fruit salad uninspiring

2026-07-03 • via Nuitee
S
Stephen • couple • gb
6
2026-07-02 • via Nuitee
J
John • couple • ca
9
2026-07-02 • via Nuitee
F
Fabian • couple • de
9
2026-07-02 • via Nuitee
C
Charles • extended_group • au
6
Pleasant
Pros:

Great location and easily accessible

Cons:

Very loud, especially with all the windows closed at night trying to damped the noise

2026-07-01 • via Nuitee
D
david • couple • gb
10
Staff were great nothing was any problem
Pros:

Clean close to everything

Cons:

Nothing

2026-06-30 • via Nuitee
A
Amond • couple • gb
6
Disappointing stay in a very tired hotel.
Pros:

Comfy mattress . Breakfast good.

Cons:

Only one functioning socket of only 2 in the room. Sink too small and almost unusable. Bathroom light flashing. Soundproofing poor. Overall from both the appearance from the outside and the internal decor, the hotel was tired.

2026-06-30 • via Nuitee
M
MAURIZIO BRUNO • couple • it
4
Pros:

Nulla

Cons:

Tutto

2026-06-29 • via Nuitee
A
Abdulqadir Siraj • couple • tz
7
2026-06-29 • via Nuitee
S
Sönke • solo_traveller • de
6
Mittelprächtig
Pros:

Die Nähe zum Bahnhof, das Frühstück und die Ruhe im Hotel

Cons:

Der Safe auf meinem Zimmer war defekt und konnte nicht repariert werden, so dass ich 4 Tage den Zimmersafe nicht nutzen konnte.

2026-06-28 • via Nuitee
C
cafcaf • solo_traveller • gb
8
2026-06-27 • via Nuitee
A
Ayush • couple • in
6
Great location but if the room is facing the pubs side, absolutely not.
Pros:

The location of the hotel is very central. As good as it gets.

Cons:

Lots of noise at night due to pubs around. I booked this hotel for my parents who are in their 60's. We requested the hotel to change our rooms/even paid extra but they did not move the room.

2026-06-27 • via Nuitee
R
Rachel • couple • us
4
Disappointing.
Pros:

Location

Cons:

Noisy near our room
There was a bug in our room
No A/C and very little airflow through the window. It was super hot in the room.
Neda weren’t the greatest.
Outside and entry way were very rundown looking.
No vent in the bathroom

2026-06-27 • via Nuitee
P
Pamela • solo_traveller • nz
6
Pros:

Location was excellent and staff friendly and helpful.

Cons:

Advertised room service and same was an app or Uber eats. Dated decor. Our room was not as advertised. Obviously in process of updating. Felt it was over priced.

2026-06-26 • via Nuitee
D
Debbie • solo_traveller • gb
9
Clean comfortable stay for a night. Amazing breakfast!
Pros:

Location

2026-06-26 • via Nuitee
C
Catriona • couple • gb
8
There for an appointment
Pros:

Central and car parking

Cons:

Door on room very heavy and narrow

2026-06-26 • via Nuitee
L
Lorna • couple • us
10
Comfortable room and walk to everything .
Pros:

Great location, nice view from room .

2026-06-26 • via Nuitee
E
Evenhuis • family_with_children • nl
5
Vergane glorie, maar op zich prima verbleven, had meer verwacht voor dat geld.
Pros:

Prima locatie, kamers en badkamer prima.

Cons:

Veel geluid ‘s nachts op straat.
Echt vergane glorie dit hotel. Warm in de kamers, geen airco, geen horren om de ramen open te laten.

2026-06-25 • via Nuitee
T
Tony • solo_traveller • ie
7
Pros:

Location

Cons:

Hotel could do with an update and had to pay extra for parking

2026-06-25 • via Nuitee
K
Khemraj • extended_group • gb
5
Pros:

I town centre good environment and fun for good

Cons:

Location and food

2026-06-25 • via Nuitee