Mercure Inverness Hotel

Hotels
•
Mercure
7.2 (3953 reviews)
Church St , Inverness , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast selection
Cons:
Noise from street
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.35
Some guests reported areas that were unclean or outdated.
Service
8.31
Staff were consistently mentioned as friendly and helpful.
Location
8.85
Central location with easy access to amenities, praised by many guests.
Room Quality
6.31
Guests noted issues with noise and uncomfortable beds in some rooms.
Amenities
7.34
Standard amenities were available, but some guests noted a lack of specific facilities.
Value for Money
6.8
Fair value, though some guests felt the noise impacted their stay.
Food and Beverage
6.85
Breakfast had a nice selection, but overall food quality could be improved.
Overall Experience
6.82
Overall pleasant experience but affected by noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:32

Property Description

Riverfront Location and Modern Comforts
Experience the charm of Inverness at Mercure Inverness, ideally situated in the city center with stunning views of the River Ness. Enjoy complimentary high-speed WiFi and explore the vibrant surroundings with shops and nightlife just a stone's throw away.

Contemporary Rooms and Dining
Unwind in our stylish en suite rooms equipped with all the essentials including a flat-screen TV and tea/coffee making facilities. Indulge in delicious bistro cuisine at Brasserie Restaurant overlooking the river, followed by drinks at the inviting bar or lounge area.

Convenient Amenities and Nearby Attractions
Benefit from 24-hour room service and proximity to Inverness Rail Station, while being a short distance from the airport and the famous Loch Ness. Book your stay now for a memorable experience at Mercure Inverness.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

7.2
Based on 3953 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 6.31
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 6.82
F
France • couple • fr
8
Très bien situé à proximité des centres d'intérêt.
Pros:

La proximité du centre ville et des activités.

2026-09-19 • via Nuitee
B
Ben • solo_traveller • gb
7
GREAT Location, Good parking, lovely staff.
Pros:

as expected in a mercure, comfortable and modern.

Cons:

all was fine, and comfortable.

2026-09-17 • via Nuitee
M
Marilyn • couple • gb
6
Convenient
Pros:

Location

Cons:

Appearance, musty smell and grubby carpets in corridors on second floor.
The twin beds in 212 need replacing - very saggy especially to 1 side on each bed.
Hot water took ages to come through.
Sink didn’t drain properly, therefore no hot water in tiny sink as would overflow if not careful. Mentioned this and was told it was a water saving idea? But - no hot water available in sink - good job the shower drained as similar problem.

2026-09-16 • via Nuitee
J
joe • solo_traveller • gb
9
My lovely stay.
Pros:

Good location great size of room and fab bed.

Cons:

Being a bit picky hear no black pudding for breakfast !!!

2026-09-16 • via Nuitee
M
Margaret • couple • gb
3
Excessively overpriced. This was certainly not a 4* hotel.
Pros:

The location was good.

Cons:

The room was poorly equipped - a double room with only 1 chair; no drawers; a poky alcove for a wardrobe; a minute bathroom where there was not room for towels for us both, the second set was left in a scruffy bag in the alcove; a bathroom door that did not shut; a total lack of soundproofing between rooms ( we heard discussions from next door and whenever they turned on a tap or used their bathroom); the net curtain was dingy and stained with hooks missing; the window needed cleaning.The breakfast was what you would expect to endure in a motorway service station.

2026-09-15 • via Nuitee
P
Peter • solo_traveller • nz
7
A hotel in need of refurbishment in both staff and facilities.
Pros:

Fantastic location.

Cons:

Bathroom in accessibility too
smelt musty and bathroom floor was grimey and failed to be cleaned even after requesting at reception. Breakfast staff were slow to clear tables and appeared new and / or poorly trained.

2026-09-15 • via Nuitee
D
Dawn • couple • us
7
Perfect location and a great nights sleep.
Pros:

The location is great. You can walk to good restaurants, coffee shops, shopping and museums.

Cons:

It was a bit dated on the inside.

2026-09-15 • via Nuitee
K
Koichiro • extended_group • es
7
2026-09-15 • via Nuitee
D
Darren • couple • gb
8
Short stay in Inverness
Pros:

Great location
Reception area nice

Cons:

Rooms dated for 230
Upgraded to river view- don’t bother it is a view of car park and building work
Had to wait until 3 pm for check in and sat it reception for 40 mins and went to desk at 3 and miraculously room available ( surely could have done better- lots of people got rooms earlier)
Was waiting for our bags to be delivered and had to come to reception number of times - eventually found bags had been delivered- would have been nice for reception to call the room when bags had been delivered

Felt like everything was a challenge

2026-09-15 • via Nuitee
J
John Tillie • solo_traveller • us
8
Pros:

Close to the train station and on the river. Very good breakfast.

Cons:

Remove mold in shower.

2026-09-14 • via Nuitee
J
Jacqui • couple • gb
4
Drastically overpriced for what we received
Pros:

The bar and food

Cons:

Noisy from outside at night. No drawer space in the rooms

2026-09-14 • via Nuitee
P
Paola • solo_traveller • it
8
Pros:

La posizione centrale.

Cons:

Troppo rumore della gente di notte

2026-09-13 • via Nuitee
S
sylvaine • solo_traveller • fr
8
Pros:

L'emplacement et le confort des chambres.

Cons:

Le restaurant : trop d'attente pour passer commande- personnel débordé alors que peu de clients

2026-09-13 • via Nuitee
D
Danielle • solo_traveller • au
8
Good for an overnight stop
Pros:

Great location
Big room size

Cons:

Noisy and dated
Room was warm

2026-09-13 • via Nuitee
K
Karim • solo_traveller • gb
9
2026-09-12 • via Nuitee
R
Rajiv • extended_group • gb
9
2026-09-12 • via Nuitee
U
Ulf • couple • se
1
2026-09-11 • via Nuitee
H
Henk • extended_group • nl
8
2026-09-11 • via Nuitee
I
Ian • couple • gb
4
Would not return.
Pros:

Location

Cons:

Everything was sticky and the dirty. Window also would not shut and let in all the city noise.

2026-09-11 • via Nuitee
G
Gabriela • couple • ar
7
Está bien para 2 noches
Pros:

El desayuno, la ubicación y el parking estaban bien

Cons:

Anticuado, íntegramente alfombrado con alfombras sucias, reservé una hab privilegie con vista al río Ness y me dieron una en 1er piso con vistas a un techo, hice reclamo pero no tenían otra disponible. El parking salió 15£ por dia. El desayuno bueno

2026-09-09 • via Nuitee