Motel 6-Garland, TX - Northeast Dallas

Hotels
5.1 (1017 reviews)
12721 Interstate 635 , Garland , US

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Outdoor pool
See all facilities

Review Highlights

Pros:
Quiet rooms mentioned several times
Convenient location near freeway and places to eat
Some staff were friendly and accommodating
Occasional reports of clean, spacious rooms
Affordable price noted by some guests
Cons:
Roaches and bed bugs reported multiple times
Mold and general uncleanliness/stains
Broken fixtures/doors and poor room maintenance
No breakfast, no microwave/fridge, limited amenities
Rude or unhelpful staff reported by several guests
$50 deposit and neighborhood/construction issues

Categories

Cleanliness
2.5
Repeated reports of roaches, bed bugs, stains, mold and generally dirty rooms; several guests explicitly called out infestation and poor housekeeping.
Service
8
Mixed reports but several notes of helpful and accommodating front-desk and housekeepers; some staff were rude (lowering sentiment) but positive interactions were common enough to justify a stronger score.
Location
8
Frequently described as close to freeway and near places to eat (convenient), though a few guests mentioned neighborhood issues and construction that made navigation harder.
Room Quality
3
Many reports of old or deteriorated rooms, broken doors/fixtures, malfunctioning toilets/showers and small/poor TV setups; occasional clean but overall poor room condition.
Amenities
3.5
Guests repeatedly noted missing or nonfunctional amenities (no microwave/fridge, no breakfast, pool drained, no shower curtain), so amenity offering is weak.
Value for Money
6.5
Some guests called the property affordable, but many felt it was not worth the price given deposits, poor condition and lack of amenities; mixed but slightly positive on affordability.
Food and Beverage
3
Multiple mentions of no breakfast, no meals and lack of food amenities; essentially minimal/no food & beverage service.
Overall Experience
6.3
Overall stays were mixed: a number of very negative experiences (bugs, mold, rude staff) but also several quiet, clean and accommodating stays; net experience is below average to moderate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:19

Property Description

Convenient Location
Located in Garland, Motel 6 Garland Northwest Highway offers a comfortable stay with easy access to nearby attractions like North Park Center and Muddy Creek Nature Preserve.

Comfortable Rooms
Each room is equipped with modern amenities including a TV, air conditioning, and a coffee machine. The private bathrooms feature a bath or shower and a hairdryer for your convenience.

Great Facilities
Enjoy the outdoor pool, 24-hour front desk, and meeting facilities during your stay. Plus, benefit from free WiFi access and parking at the property.

Book your stay at Motel 6 Garland Northwest Highway for a relaxing and convenient experience in Garland.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: The seasonal swimming pool is open from end of May to early September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.1
Based on 1017 reviews
Cleanliness: 2.5
Service: 8
Location: 8
Room Quality: 3
Amenities: 3.5
Value for Money: 6.5
Food and Beverage: 3
Overall Experience: 6.3
H
Heather • family_with_children • us
1
Awful
Pros:

nothing

Cons:

1st, Tv did not work in the 1st room they put us in, 2nd the pool has been closed for over 2yrs, of of the main reasons I booked it. The faucets in tub were about to come out of wall, there was so much black mold on the celling above the tub in the 2nd room they put us in. Staff did not seem to care that they did not have what was mentioned on the website. I WILL NEVER book a MOTEL 6 again, may not ever use the website to book one either

2026-09-09 • via Nuitee
E
Eric • solo_traveller • us
3
Pros:

Location wasn't good

Cons:

Bed was flat and uncomfortable and room had roaches and the roaches got in my food and I had to throw it away

2026-09-07 • via Nuitee
A
Allen Pradeep • couple • in
10
2026-09-05 • via Nuitee
V
Victor • solo_traveller • us
1
2026-08-29 • via Nuitee
G
gustus • solo_traveller • us
3
Pros:

Location

Cons:

They kept my deposit saying that the sheets were dirty and they couldn't use them even though the covers had holes in them and shorted me on my refund.. never staying there again.

2026-08-24 • via Nuitee
J
Jewell • couple • us
1
2026-08-13 • via Nuitee
P
Pedro • couple • us
7
good place to stay
Pros:

close by where i was visiting. near to places to eat.

Cons:

we are not smokers but the room smelled like smoke inside the room.

2026-08-06 • via Nuitee
E
Eric • solo_traveller • us
6
I got the rest I needed and internet was ok
Pros:

Quiet area

Cons:

Not worth the price inside has black mold and shower fixtures barely work hard to turn on and off toilet barley flushes ac/ was on auto even though it wasn’t on auto

2026-08-03 • via Nuitee
M
Markeisha • couple • us
4
Pros:

Tv channel was okay it was clean and quite

Cons:

They had roaches in the room also in the microwave

2026-07-20 • via Nuitee
W
Wright • couple • us
8
2026-07-19 • via Nuitee
E
elijah • solo_traveller • us
1
2026-07-14 • via Nuitee
Z
Zohra • solo_traveller • us
2
Look for a better motel
Pros:

The room was clean but old.

Cons:

The phone in the room didn’t work, the wifi was very weak and didn’t really work. The office person was rude and didn’t really care. I found a better motel with nicer staff and a phone that works, with free breakfast and cleaner for cheaper than this motel. So I went there.

2026-07-13 • via Nuitee
U
Uzoma • couple • us
1
2026-07-09 • via Nuitee
L
Laura • couple • us
1
La peor
Pros:

Nada

Cons:

Son unos ladrones me probation el deposit o

2026-07-08 • via Nuitee
J
Jazmin • couple • us
1
They scammed me and my daughter
2026-07-02 • via Nuitee
E
Ember • couple • us
6
2026-06-29 • via Nuitee
C
Crethers • couple • us
3
2026-06-29 • via Nuitee
R
Robert • couple • us
7
2026-06-29 • via Nuitee
B
Bayeh • solo_traveller • us
1
Pros:

The friday stuff was extremely bad guy,

Cons:

The customer servicing is absolutely arrogant and doesn't have any clue what hr is doing

2026-06-27 • via Nuitee
B
Bayeh • solo_traveller • us
10
2026-06-25 • via Nuitee