Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Family rooms
-
Garden
-
Hiking
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Fishing
-
Cycling
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Horse riding
-
Golf course
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Dry cleaning
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Special diet menus - on request
-
Wheelchair accessible
-
Kid meals
-
Electric vehicle charging station
-
Toilet with grab rails
-
Kid-friendly buffet
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Picnic area
-
Wine/champagne
-
Fruits
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Cleaning standards that are effective against Coronavirus
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Access to health care professionals
-
Face masks for guests available
-
Delivered food - securely covered
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Eco-Friendly Accommodation
Experience the perfect blend of luxury and sustainability at Copthorne Hotel Rotorua. Situated conveniently between central Rotorua and the Whakarewarewa Thermal Reserve, our eco-friendly hotel offers a guilt-free stay without compromising on comfort.
Heated Outdoor Pool and Free WiFi
Relax and unwind in our heated outdoor pool, perfect for a refreshing dip after a day of exploring the wonders of Rotorua. Stay connected with complimentary WiFi available throughout the hotel, ensuring you're always in touch with your loved ones or work.
Proximity to Key Attractions
With just a 5-minute walk to the Rotorua Golf Club and a short drive to the renowned Polynesian Spa and enchanting Lake Rotorua, our hotel provides easy access to the best attractions in the area. Book your stay now and indulge in the ultimate Rotorua experience at Copthorne Hotel.
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.
A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.
The guest will be charged a prepayment of the total price at the time of booking.
Guests under the age of 18 can only check in with a parent or official guardian.
For more information, please contact the property using
the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Staff
Prices, meant to be a superior room, bath had hand painted
. Dingy.. Charged %35 burnt bacon, black eggs.
We booked a two-night stay with breakfast included, and from the moment we pulled into the driveway, we were thoroughly impressed. The entrance looks so professional, and having the covered drop-off area to unload our bags out of the rain was a fantastic start to our weekend away.
When we walked into the lobby, we were warmly greeted by a lovely Māori woman at the front desk (I believe her name may have been Marina). She is a total customer service superstar! Her warm smile, genuine kindness, and friendly nature instantly made us feel so welcome. You can tell she truly loves what she does, and she is incredible at her job.
That high standard of hospitality carried through our entire stay everyone was just amazing. The whole restaurant staff made breakfast a highlight each morning, and every team member, including housekeeping, was polite, helpful, and attentive.
Now, about the beds ..oh my gosh, absolute heaven! They were so comfortable that I wanted to pack mine up and take it home. I even had a cheeky look under the sheets to check the brand so I could buy one for myself!
The facilities were exceptionally clean, and the pool was spotless and perfect for families. Plus, even though the hotel is conveniently located near the main road, our room was remarkably quiet and peaceful.
We honestly don't have a single bad thing to say about our time here. It was the perfect weekend getaway, and we highly recommend Copthorne Resort Rotorua to anyone visiting. Thank you so much to the whole team for a wonderful stay!
Couldn't fault em!
The Ambiance was good. Pool facility was good. Food was good
Seatings in front of the reception were not attractive; there should be Chesterfield-style seating to make a good first impression. The washing area in the room was a bit congested and similarly around the table was only one chair for three of us.
Pools locations
The only good things unfortunately were the breakfast, the nice smelling body soap and the white towels
There is absolutely nothing else good to say sadly.
Window handles falling off
Poo on toilet seat
Hair on mattress
Long black hairs on bath mat
Carpet literally damaged and coming up
Photos on website show park, our view was a road
Place is literally falling apart
Heater cable heats up so hot it’s dangerous
Front door is so hard to open you need literally bang and push it to open
Shower head old and gross
Finger prints all over glass door cabinet
Staff were great. Hot spa, bar and restaurant were good condition.
All is good. Older building so will need to upgrade here and there.
The bed was the best we have slept in. It felt like a cloud.
Staff friendly and helpful
Grand daughter ❤️ loved the pool
N/A
Your guide to the flawless travel experience
Popular Countries
Get our app
