Novotel Nadi

Hotels
•
Novotel
6.8 (1506 reviews)
Namaka Hill , Nadi , FJ
+679 672 2000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff mentioned repeatedly
Excellent location close to the airport with good views
Good restaurant and tasty breakfast items (fresh omelettes noted)
Spacious rooms in some cases; cots available and helpful room service
Cons:
Rooms are old, run down and in need of refurbishment
Cleanliness issues: mould, insects and unpleasant smells reported
Poor room maintenance: showers with low pressure, toilets not working properly
High prices (bar/drinks) and some operational issues (closed facilities, delayed refunds, incorrect room allocations)

Categories

Cleanliness
4.5
Multiple reviews report visible mould, bugs, unpleasant smells and generally dirty/tired rooms; cleanliness is a clear negative.
Service
9.2
Staff repeatedly described as friendly, kind and helpful; some staff handled issues (though a refund delay was noted), overall service is a strong positive.
Location
8.6
Frequently praised as close to the airport with good views and convenient positioning between airport and town.
Room Quality
4.8
Rooms described as old, run down, tired, with incorrect room allocations and worn furniture; needs refurbishment.
Amenities
6.5
Mixed reports: restaurant/breakfast options are good but showers lacked water pressure, some facilities were shuttered and no draft beers available.
Value for Money
5.5
Several guests felt the price did not match the standard of accommodation (high bar prices, poor condition for cost).
Food and Beverage
8.5
Food gets generally positive mentions (good restaurant, tasty breakfast, fresh omelettes) though buffet and some drinks had issues.
Overall Experience
6.8
Mixed overall: strong service and location with good food for some, but cleanliness, room condition and value issues produced a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Tropical Oasis with Modern Comforts

Unwind and Play: Enjoy a round of golf, a game of tennis, or a relaxing spa treatment at Senikai Spa.

Culinary Delights: Indulge in international cuisine at Talei Restaurant or sip on cocktails at Talei Bar amidst lush gardens.

Comfort in Style: Retreat to air-conditioned rooms with Fijian decor, satellite TV, and scenic views of the golf course and gardens.

Experience the perfect blend of relaxation and adventure at Novotel Nadi. Book your tropical getaway now!

Important information:

Please note that there is a 3% surcharge when paying with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Location

Guest Reviews

6.8
Based on 1506 reviews
Cleanliness: 4.5
Service: 9.2
Location: 8.6
Room Quality: 4.8
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 8.5
Overall Experience: 6.8
R
Rajnesh Ravindra • family_with_children • au
3
Disappointing
Pros:

Staff were pleased

Cons:

The place is run down toilets flush not working properly. Buffer breakfast not exciting at all. Cooked and held till taken. Fresh.made omelettes were good. No tap beers available. Showers have no water pressure at all. The whole place needs a.massive renovation
Have been coming here for.last 12 years. But nothing new and exciting left in this place . No wow factor at all

2026-10-29 • via Nuitee
C
COLIN • couple • au
5
very peacful
Pros:

few drinks in bar staff were lovelly

Cons:

your pick up and drop sofa was sagging

2026-10-24 • via Nuitee
L
Lyanne • family_with_children • fj
7
Lovely stay but not for the amount spent.
Pros:

Staff were kind and helpful.
Rooms are spacious.
Cots are available.
Room service meal was delicious.

Cons:

Breakfast.

2026-10-22 • via Nuitee
A
Anis • solo_traveller • au
10
Comfy and quiet
Pros:

Very tasty nice range

Cons:

Glass of Sparkling wine was flat but dinner was lovely

2026-10-22 • via Nuitee
A
Arvind • solo_traveller • nz
9
Pros:

Great location, and great service from staff. Very nice breakfast!

Cons:

Prices at the bar were astronomical! Couldn’t believe a can of beer cost $FJ12.00

2026-10-21 • via Nuitee
P
Philip • solo_traveller • gb
8
One of the best value for money in the area.
Pros:

One cannot fault the location, equidistant between Nadi Airport and Namaka Town.
The rooms were comfortable and mine had panoramic views to the airport and sea in the west and mountains in the north.
The restaurant was very good with a wide selection to choose from for breakfast and equally so for its lunch and dinner à la carte menus.
The staff were the friendliest I have experienced in my decades of travel.

Cons:

The rooms need ‘a lick of paint’ and overall refurbishment.

2026-10-18 • via Nuitee
W
Wheeley • couple • au
5
Pros:

It was close to the airport. The room was fine.

Cons:

It was old and run down. Many facilities shuttered. The included breakfast wasn't ready before our flight departure.

2026-10-13 • via Nuitee
C
CHARLOTTE • solo_traveller • au
6
2026-10-13 • via Nuitee
W
WAYNE • solo_traveller • nz
8
2026-10-12 • via Nuitee
S
Scott • couple • au
7
2026-10-08 • via Nuitee
S
Shohrab • solo_traveller • nz
7
2026-10-08 • via Nuitee
N
Nilesh • family_with_children • gb
1
bad
Pros:

We did not enjoy our stay at this hotel and would not return. The hotel needs significant improvements and would benefit from a complete refurbishment, especially considering the price you pay to stay there.

For the price, we expected a much higher standard of accommodation and service. Unfortunately, the overall condition and quality did not meet our expectations. There is a lot of room for improvement, and we would not choose to stay here again.

Cons:

The owners need to invest in the hotel and bring it up to a much better standard. For the prices being charged, guests should expect modern, clean and well-maintained accommodation. Unfortunately, we would not stay here again unless significant improvements are made.

2026-10-07 • via Nuitee
S
Siva Nagarjuna • family_with_children • au
1
Cons:

Very disappointing experience at Novotel Nadi. We booked two nights at short notice but found bugs, insects, visible mould and an unpleasant smell in the room. We were travelling with our eight-month-old baby and checked out the following morning because we did not consider the room suitable.

At checkout, staff told us that the unused night would be cancelled and refunded. Despite subsequent follow-ups, the refund has not yet been processed or confirmed.

I am sharing this review based on our experience and hope Novotel Nadi addresses both the room conditions and the outstanding refund without further delay.

2026-09-18 • via Nuitee
N
Neeteti Raabaua • solo_traveller • tv
8
2026-09-16 • via Nuitee
P
Paul • solo_traveller • au
9
2026-09-15 • via Nuitee
C
Catherine • couple • au
6
2026-09-13 • via Nuitee
N
Nonza • solo_traveller • pg
8
Complimentary breakfast service was great and friendly staff
Pros:

Location

Cons:

Friendly staff

2026-09-11 • via Nuitee
C
Caroline • solo_traveller • nz
7
2026-09-09 • via Nuitee
K
KacyT • solo_traveller • nz
4
Room #508
Pros:

The location but learnt later ...... there is Tanoa International across the road another option.

Cons:

Our booking was totally off from what we were offered. We booked a standard room with 1x Queen & 1 single. On arrival they gave us a King size bed, lounge with a tattered faded, worn out couch. The room looked dirty & tired & a long walk far out at the back of the hotel 3td block they instructed and proudly said its a very spacious room :-(
I returned to Reception and request to get the room we booked also offered to pay extra for an upgrade which was told hotel fully booked
In all in took some changes and we were given 2 options at different blocks.

So in the first place, why put us in a room we never booked??

Note taxi to airport $20 No shuttle transfer.

2026-09-08 • via Nuitee
J
James • extended_group • nz
8
2026-09-07 • via Nuitee