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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Elegance with Modern Comforts
Nestled between the River Thames and Trafalgar Square, this 4-star hotel seamlessly blends history with contemporary style. The Grade I listed building boasts stunning views of the London Eye and is a stone's throw away from iconic landmarks like the National Gallery and Covent Garden.
Luxurious Amenities
The Victorian-inspired bedrooms offer a perfect fusion of elegance and modernity, complete with complimentary Wi-Fi, Elemis toiletries, a 49-inch LCD TV, and refreshing mineral water.
Fine Dining and Scenic Views
Indulge in exquisite culinary delights at the One Twenty One Two Restaurant, serving up a delectable array of dishes and wines. Take in the breathtaking river views from the outdoor terrace while enjoying an al fresco dining experience.
Ready to immerse yourself in luxury and history? Book your stay at Royal Horseguards Hotel today!
Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises
For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.
Guests are required to show a photo identification and credit card upon check-in.
If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.
Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 3 years old and over stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Video
Guest Reviews
excellent location, food good, room facilities good.. Concierge services very good as we had a wheelchair user and always offered help.
El personal encantador y el alojamiento y servicios excelentes.
Un buen y trabajo en equipo… y eso se nota
1. 朝食のテーブルへの案内が適切なテーブルを選んでくれるのが心地よかった。
2. 料理の種類と質がとてもよかった。
3. 23年ぶりの再訪であったことをチェックアウト時にスタッフに話したらホテル名入りの緑のボールペンを記念にいただいた。
高級ホテルなので洗浄便座（通称ウォッシュレット）を期待したが設置されていない。
Location
Some rooms very short of natural light
Nice old property but lovely on the inside and well maintained
Nothing
Excellent hotel in a perfect location for exploring London. The staff were friendly, professional, and always willing to help. The room was comfortable and spotless, and the breakfast was outstanding with a great selection of food. We especially appreciated how easy it was to walk to many of London's main attractions. Overall, a wonderful stay and we would happily return.
The only minor downside was that the windows in the room could not be opened, so there was no option for fresh air. Apart from that, everything was excellent.
Hotel is centrally located, within walking distance to Embankment and Charing Cross tube stations. Easy walking distance to Leicester Square, Covent Garden and Trafalgar Square (all within 10 mins walk) and cross the bridge to the London Eye! Perfect location to be.
On first impressions the hotel looks nice, but given the room rates there are better hotels in the neighbourhood. I had no hot running water on one morning and poor customer service, i.e. once I reported it, no one told me if or when it was going to be fixed and I ended up having to leave for work without it being resolved.
The breakfast was excellent. Dinner was also excellent with very attentive staff. The room was good. The location was perfect. A very interesting building architecturally.
Could have done without the intrusive background music on the ground floor and the bar television screen that no-one watched. It made the bar a bit like a pub.
Friendliness of staff
The size of the bed
Breakfast had a really good choice with hot and cold foods, choice of cold drinks, the room was beautiful.
I cannot think what would need changing
The breakfast food selection had many choices of fruit, pastries, hot foods and deli meats and cheese. If we were early to the breakfast, these items were fresh and tasty. But, if we came down after 9:00, many items (fried eggs, deli meats and cheeses) were stale and tired. We were able to order fresh poached eggs. Staff members were always professional and friendly. Our room was clean and quiet.
The main evening dining room menu was rather limited. For the price, we expected slightly larger portions and better service. The door from the kitchen to the dining room slammed very loudly each time a server came through. This was a loud, jarring bang. Some servers were able to come through the door and have it shut quietly behind them. Not sure why every server couldn't do that.
Located in a great central location, this property is what you would expect from a grand dame of a London Hotel. We were greeted warmly at check-in and our bags were stowed until our room was ready later in the day. Our room was very spacious and the bathroom and other amenities were very good. The bed was very comfortable. One item of note is that we had booked a river view room and unless you are on one of the top floors,(higher than 5) you will not have a view of the river due to the beautiful trees in the garden below. The breakfast buffet was quite nice with a variety of offerings. All of the staff we encountered were very friendly and helpful. A special thanks to the doorman (I can't remember his name) who greeted you like you were a guest in his home every time you left and returned to the property. The concierge staff is also incredibly helpful. This property was a great choice for our visit to London.
We stayed here for three nights with family members to show them the central London sights. I worked in Whitehall for over 15 years but naturally had never stayed in the area. The hotel is very comfortable and in a prime position to experience all the sights e.g. Buckingham Palace, 10 Downing Street, Horseguards Parade, Westminster Abbey etc.
There was an issue with our booking on arrival whereby the two room upgrades I had booked were not recorded on the hotel’s system but this was very quickly resolved by the team at reception, in particular the Rooms Manager, Jorge. This was an error on the part of the travel company, NOT the hotel. Given that this was the weekend when the Trooping of the Colour was due to take place the staff worked wonders to accommodate us in two upgraded rooms.
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