Holiday Inn San Jose-Silicon Valley by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (876 reviews)
1350 North First Street , San Jose , us
+1 408-453-6200

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Overall good experience
Cons:
Dirty room
No hot water
Overpriced amenities

Categories

Cleanliness
6.7
Multiple mentions of the room being dirty and poor maintenance.
Service
9.2
Several positive mentions of staff interactions and management's willingness to help.
Location
8.7
Close proximity to the airport and Levi stadium received positive remarks.
Room Quality
7.2
Rooms were described as nice, but issues like cold water and cleanliness were noted.
Amenities
6.7
Lack of expected amenities like complimentary breakfast and poor bathroom facilities.
Value for Money
7.2
Some comments on the pricing being high relative to what is offered.
Food and Beverage
7.7
Positive feedback on the breakfast but noted complaints regarding missing items.
Overall Experience
8.2
Generally positive experiences with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:50

Property Description

Convenient Location & Amenities

Holiday Inn San Jose - Silicon Valley provides easy access to major highways and is just minutes away from the airport. Guests can enjoy a swimming pool and complimentary WiFi during their stay.

Comfortable Accommodations

Each room at the hotel is equipped with a 50-inch flat-screen TV, work desk, and coffee-making facilities, catering to the needs of both leisure and business travelers.

Dining & Recreation

Indulge in California cuisine at Santa Cruz Restaurant, unwind at Pub Le Baron, or relax by the outdoor heated pool. The hotel also boasts a well-equipped fitness center for guests to stay active during their visit.

Book your stay at Holiday Inn San Jose - Silicon Valley now for a memorable experience!

Important information:

Guests must have a valid chip-enabled credit card/debit card with a guest name on the card. Cash is accepted in the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 876 reviews
Cleanliness: 6.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 8.2
G
GABRIELA • couple • us
7
Pros:

El ultimo dia, se les ocurrio cargar a la habitacion un fee por estacionamiento, eso no venia incluido en ninguna notificación. Lo cual era excesivo

Cons:

necesitan remodelar el hotel y el olor del hotel a comida de perro. Necesitan poner un filtro para agua y rellenar las botellas de agua.

2026-07-25 • via Nuitee
F
Fanny • extended_group • cl
8
Pros:

Habitación amplia con mala vista, baño antiguo

Cons:

Infraestructura antigua

2026-07-23 • via Nuitee
A
Alexey • solo_traveller • us
7
It was somehow acceptable, but need improvement
Pros:

Location and price

Cons:

Not well clean, no water bottle was provided (coffee machine at room, but no water, really? no bar in room, guest amenities was very limited and low quality. No box of tissues… just lonely pack of cosmetics cleaner that isn’t useful for me.

2026-07-23 • via Nuitee
S
Susumu • solo_traveller • jp
8
2026-07-22 • via Nuitee
G
Guillaume • solo_traveller • us
8
Pros:

Chambre Propre
Ambiance dans l'hotel sympa
Présence d'une salle de gym
Personnel sympathique

Cons:

L'eau de la piscine un peu trouble

2026-07-22 • via Nuitee
N
Nicole • family_with_children • us
10
Everything was very clean. Comfy beds. Amazing showers. Hotel feels safe. I’d definitely stay here again.
Pros:

Clean, comfy, safe! Great value

Cons:

I loved it here. Parking is 18$, but the lot is fenced in with security guards all night so it feels very safe and secure!!

2026-07-21 • via Nuitee
D
Daisy • couple • us
9
As usual! Thank you Holiday Inn for making our stay pleasant
Pros:

Location and the staff

Cons:

The bathroom air vent looked like it needed a good cleaning

2026-07-20 • via Nuitee
A
Adriana • couple • us
10
2026-07-20 • via Nuitee
P
Pavel • family_with_children • cz
6
2026-07-19 • via Nuitee
M
Martin • couple • ar
9
Pros:

Cumplieron con las expectativas

Cons:

Nada que comentar

2026-07-19 • via Nuitee
T
Tom Blazek • solo_traveller • cz
4
Mizerná kvalita. Nestojí za ty peníze.
Pros:

Lokalita, bazén, snídaně

Cons:

Zaměstnanci nám nechtěli poskytnout snídani pro dítě, přestože na ní mělo nárok dle rezervace. Dostali jsme voucher až po stížnosti přes booking Na pokoji byla špína, okna přes která není téměř vidět. Nechutně špinavé závěsy a záclony, fleky na přikrývce, vana, že které se odlupuje smalt. Hluk z ulice, slyšíte každou tramvaj co projede. Z vedlejšího pokoje přes propojovací dveře jsem slyšel hluk od hostů a budík,který zvonil snad celou noc. Nevyspalí jsme se. Náš pokoj během pobytu nikdo neuklidil, ani nevyspal koš. Opravdu mizerná kvalita.

2026-07-18 • via Nuitee
A
ALESSANDRA • solo_traveller • us
10
Pros:

The early check in option and the receptionist was extremely helpful

2026-07-18 • via Nuitee
B
Beatriz • couple • us
8
2026-07-17 • via Nuitee
A
alfonso • family_with_children • us
6
It was a decent stay
Pros:

Has plenty of room the lobby is big and spacious great area

Cons:

The rooms where a bit outdated but very clean . I had trouble with WiFi in the room the Television would not work sometimes

2026-07-16 • via Nuitee
E
Ekaterine • couple • us
10
2026-07-16 • via Nuitee
K
Kemal • couple • tr
10
2026-07-13 • via Nuitee
P
Pedro • couple • us
10
2026-07-13 • via Nuitee
Q
Quyen • family_with_children • vn
8
2026-07-13 • via Nuitee
S
Steven • solo_traveller • us
10
2026-07-13 • via Nuitee
H
Hiatt • couple • us
10
2026-07-12 • via Nuitee