Holiday Inn San Jose-Silicon Valley by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (864 reviews)
1350 North First Street , San Jose , us
+14084536200

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Overall good experience
Cons:
Dirty room
No hot water
Overpriced amenities

Categories

Cleanliness
6.7
Multiple mentions of the room being dirty and poor maintenance.
Service
9.2
Several positive mentions of staff interactions and management's willingness to help.
Location
8.7
Close proximity to the airport and Levi stadium received positive remarks.
Room Quality
7.2
Rooms were described as nice, but issues like cold water and cleanliness were noted.
Amenities
6.7
Lack of expected amenities like complimentary breakfast and poor bathroom facilities.
Value for Money
7.2
Some comments on the pricing being high relative to what is offered.
Food and Beverage
7.7
Positive feedback on the breakfast but noted complaints regarding missing items.
Overall Experience
8.2
Generally positive experiences with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:50

Property Description

Convenient Location & Amenities

Holiday Inn San Jose - Silicon Valley provides easy access to major highways and is just minutes away from the airport. Guests can enjoy a swimming pool and complimentary WiFi during their stay.

Comfortable Accommodations

Each room at the hotel is equipped with a 50-inch flat-screen TV, work desk, and coffee-making facilities, catering to the needs of both leisure and business travelers.

Dining & Recreation

Indulge in California cuisine at Santa Cruz Restaurant, unwind at Pub Le Baron, or relax by the outdoor heated pool. The hotel also boasts a well-equipped fitness center for guests to stay active during their visit.

Book your stay at Holiday Inn San Jose - Silicon Valley now for a memorable experience!

Important information:

Guests must have a valid chip-enabled credit card/debit card with a guest name on the card. Cash is accepted in the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 864 reviews
Cleanliness: 6.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 8.2
A
Acevedo • extended_group • us
7
2026-07-04 • via Nuitee
E
Elmer Parada • solo_traveller • cr
10
Pros:

Siempre contento con la cadena hotelera

Cons:

Que cobraban parqueo

2026-07-03 • via Nuitee
A
ANA • solo_traveller • cr
10
I felt safe and comfortable
Pros:

Everything it was a super location and a very clean and nice hotel

Cons:

Nothing everything was perfect

2026-07-02 • via Nuitee
S
Serjio • solo_traveller • us
9
Pros:

Great location. Not too far from the airport or Sap Center. Excellent service.

2026-07-01 • via Nuitee
J
Javier • couple • us
10
2026-06-30 • via Nuitee
R
Raghuram • solo_traveller • in
2
2026-06-29 • via Nuitee
B
Bahtiyar Murat • couple • tr
8
2026-06-26 • via Nuitee
I
Irene • solo_traveller • us
10
2026-06-26 • via Nuitee
A
Anil • couple • tr
10
2026-06-25 • via Nuitee
N
Necmettin Alper • solo_traveller • us
8
2026-06-25 • via Nuitee
S
Sayan • solo_traveller • in
1
2026-06-24 • via Nuitee
W
Wolfgang • couple • at
9
Gutes Preis Leistungsverhältnis,
Pros:

Sehr komfortabel , das Levi’s Stadion ist gut zu erreichen, die Station Blue Line praktisch vor der Haustür

Cons:

Es wurden mir nach Bezahlung des Zimmers im Nachhinein noch 50 US $ abgebucht, ohne Erklärung, das finde ich äußerst ärgerlich

2026-06-22 • via Nuitee
F
Froilan • couple • us
1
2026-06-22 • via Nuitee
A
Alejandro • solo_traveller • us
10
Pros:

Staff and environment were wonderful

Cons:

There was actually nothing I didn't like

2026-06-22 • via Nuitee
D
Daisy • couple • us
9
As usual Holiday Inn is our home away from home
Pros:

Staff is always so polite

Cons:

Nothing to complain about

2026-06-21 • via Nuitee
M
Mert • couple • tr
10
Great place to stay in San Jose
Pros:

Room is quite big, location is great, staff is helpful.

Cons:

Coffee machine was not working.

2026-06-21 • via Nuitee
M
Mher • solo_traveller • nl
10
2026-06-18 • via Nuitee
J
Juan • couple • us
8
Great location, great customer service.
Pros:

Clean

Cons:

Overall, great place

2026-06-16 • via Nuitee
S
Sanchez • couple • us
10
2026-06-15 • via Nuitee
K
Khan • solo_traveller • pk
1
refund my security money
Pros:

nothing

Cons:

pathetic lady on reception, still waiting for my refund of security money, bugs and flies in the room.

2026-06-14 • via Nuitee