Radisson Collection Hotel, Berlin

Hotels
•
Radisson Collection
8.7 (4967 reviews)
Karl-Liebknecht-Str. 3 , Berlin , DE
+49 30 238280

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location and views (cathedral/museums/radio tower)
Friendly, helpful and exceptional staff (individual mentions)
Comfortable rooms and beds (where not reported small/dark)
Good breakfast/buffet and pleasant atmosphere for breakfast/cocktails
Spa and sports facilities appreciated by some guests
Cons:
Inconsistent cleanliness (dusty rooms, stains, old towels)
Some rooms are small, very dark or lack a view; issues with carpets/fixtures
Occasional service lapses (unresponsive follow-up, mixed service experiences)
Food complaints: expensive breakfast and some poor items (cheesecake)
Spa area enforcement issues (children/noise) and external annoyances (train noise, limited signage)

Categories

Cleanliness
7.6
Mixed signals: several guests report dusty rooms, stains, old towels and poor room cleaning, though other reviews explicitly call the hotel very clean.
Service
9.6
Strongly positive overall: numerous mentions of very helpful, friendly staff (including standout mentions like 'Jacob' and birthday upgrade), though isolated complaints about unresponsive follow-up and some poor service occurrences exist.
Location
9.7
Consistently praised: superb central location with sensational views (cathedral/view), convenient for museums and landmarks. Minor negatives: train noise and limited city signage for some guests.
Room Quality
8.4
Mixed: many guests appreciated large rooms and comfy beds, but recurring reports of small, very dark or claustrophobic rooms, issues with carpets, stains and limited luggage storage lower the score.
Amenities
8.3
Spa and leisure amenities are a selling point for some (spa/sports facilities praised), but guests also report problems with spa enforcement (noise/children) and inconsistent experiences.
Value for Money
8.5
Generally positive sense that the property is worth paying for (several glowing comments), but complaints about expensive or underwhelming breakfast and some poor food items slightly reduce perceived value.
Food and Beverage
8.4
Breakfast/buffet receives both high praise and criticism: many enjoy the breakfast and cocktails, yet some find breakfast overpriced and specific items (e.g., cheesecake) poor.
Overall Experience
9.1
Overall quite positive with many guests reporting exceptional stays, memorable service touches and great views; a minority of very negative experiences (cleanliness/service failures) temper the universal praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Spa Area with Pool
Indulge in relaxation at the Radisson Collection Hotel's spa area featuring a refreshing pool and rejuvenating sauna. Unwind in style during your stay.

Exquisite Dining Experience at Balaustine
Treat your taste buds to a culinary journey at the renowned restaurant Balaustine, offering a fusion of delectable dishes and vibrant Middle Eastern-inspired cocktails.

Prime Location for Exploring Berlin
Conveniently situated opposite the iconic Berlin Cathedral, our hotel is the perfect starting point to discover the city's historic landmarks, trendy shops, and vibrant restaurant scene.

Experience luxury and comfort at Radisson Collection Hotel, Berlin. Book now for an unforgettable stay!

Important information:

Please note that the surcharge of an extra bed (EUR 30) is excluding city tax and excluding breakfast.

The Radisson Collection Hotel, Berlin is a cashless hotel and only accepts card and contactless payments.

Please note that the Pool will be closed from February 22 at 10:00 pm until February 25 at 10:00 pm due to maintenance work.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8.7
Based on 4967 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.7
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 9.1
D
Dmitry • solo_traveller • bg
9
2026-11-07 • via Nuitee
W
Wilhelm • couple • de
10
Hervorragend
Pros:

Schönes Hotel, super Lage

2026-11-07 • via Nuitee
E
Ekaterina • family_with_children • es
9
В целом прибывание в отеле было очень приятным, но хотелось бы чтобы к уборке в номере относились более внимательнее
Pros:

Прекрасное расположение, хорошие завтраки, приветливый персонал, приятная атмосфера в лобби.

Cons:

Не очень качественная уборка номера и коридоров. На изголовье кровати была старая пыль, пыль в углах и между кроватями

2026-11-06 • via Nuitee
T
Thomas • family_with_children • de
9
Sehr ruhiges komfortables Hotel im Zentrum
Pros:

Saubere Zimmer toll ausgestattet

2026-11-06 • via Nuitee
N
Nataliia • family_with_children • ua
8
Pros:

Гостиница расположена в историческом центре восточного Берлина.Рядом много достопримечательностей и музеев.Хорошие завтраки,но больше всего мне понравилась девушка администратор Лиза.Очень внимательная,отзывчивая и она мне очень сильно помогла в вопросе оплаты за
проживание в гостинице.Лизе огромная благодарность!🫶😊
Кстати имейте в виду,если это кому то важно-в гостинице оплата за всё,включая ресторан-картой.Наличные не принимают вообще.

Cons:

Во время проживания в гостинице у меня был неприятный инцидент.Я купила в Берлине дорогие итальянские шоколадные конфеты,так вот персонал по уборке съел почти все конфеты.В кульке осталось 4 конфеты,а было пол кулька.Я пожаловалась на рецепции,но никаких извинений и обьяснений от
гостиницы не последовало.Хотя за такое надо увольнять.
Даже не представляю где они ещё в моих вещах рылись.

2026-11-06 • via Nuitee
S
Sezen • couple • tr
9
Very good
Pros:

The comfort, cleanness and the location

Cons:

None, all good

2026-11-06 • via Nuitee
P
paul • solo_traveller • gb
9
Pros:

Good location opposite the cathedral and a very good location

Cons:

Nothing

2026-11-06 • via Nuitee
S
Shachar • couple • il
10
Pros:

מקום מדהים!!!!!! 10/10
אחזור שוב❤️❤️❤️

2026-11-06 • via Nuitee
I
Ignacio • couple • ar
7
Aceptable
Pros:

Ubicación y precio

Cons:

La limpieza deja mucho que desear, solo tienden la cama y dejan toallas limpias, nada más. El
Baño tenía la ducha rota

2026-11-06 • via Nuitee
N
Nadejda • couple • md
10
Pros:

Hotelul e in centru istoric. Are camere cu view la Domul din Berlin si e situat pe malul râului.
Personalul foarte amabil.
Micul dejun gustos. Erau ouă, omlete, legume, fructe. Dar poți cere să pregătească ceva gata.

Cons:

Camera era foarte prafuită. Posibil din cauză că era situată la drum, sau ventilarea- se face reparație în coridor.

2026-11-06 • via Nuitee
M
Marica • couple • de
8
Pros:

Tolles Bett, gute Lage, freundliches Personal

2026-11-06 • via Nuitee
T
Thomas • couple • de
10
Pros:

Komfortables Hotel mit allen erforderlichen und angenehmen Ausstattungsmerkmalen. Kompetentes und sehr freundliches Personal.
Sehr gute Lage im Zentrum der Stadt. Gute Anbindung an den ÖPNV.

2026-11-06 • via Nuitee
B
Bruce • solo_traveller • de
10
2026-11-05 • via Nuitee
G
Guido • family_with_children • de
8
2026-11-05 • via Nuitee
K
Katariina • solo_traveller • fi
9
Mukava kokemus ja loisto sijainti koirien ja auton kanssa.
Pros:

Aamiainen oli hyvä ja monipuolinen. Autohalli oli hotellin kellarissa. Erittäin hyvä sijainti myös koirien kanssa. Lähellä iso nurmialue.

Cons:

Huone oli hämärä ja tumma sisustus. Olisin kaivannut lisää valoa. Ilmastointi puhalsi todella viileää ja huone jäi vähän kylmäksi lisälämmittimestä huolimatta. Ilmeisesti termostaatti ei toiminut.

2026-11-05 • via Nuitee
A
Andrii • solo_traveller • de
10
2026-11-05 • via Nuitee
A
Adam • couple • sk
10
2026-11-04 • via Nuitee
N
Nikoloz • couple • ge
1
Cons:

There is no shampoo, no hand soap, and no basic toiletries in the room. The room is dirty everywhere. This is absolutely unacceptable and does not meet basic hotel standards. I am very disappointed with the condition of the room and expect this issue to be resolved immediately.

2026-11-04 • via Nuitee
Y
Yang • couple • us
8
Pros:

Love the location of this place, you can definitely finish all the major museums in one day. Also very friendly manager Tony. Super helpful and patient, very knowledgeable,such detail-oriented person.

2026-11-04 • via Nuitee
M
Mike • family_with_children • gb
3
Very disappointed
Pros:

The breakfasts

Cons:

Cleanliness of the bedroom

2026-11-03 • via Nuitee