Holiday Inn - Ottawa Dwtn - Parliament Hill by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (801 reviews)
402 Queen Street, Ottawa, Ontario , Ottawa , ca
+1 613-236-1133

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Mixed sentiments; some praised the staff while others had issues with the check-in process.
Location
8.74
Many reviews highlighted the great central location.
Room Quality
7.69
Rooms were generally nice, but some issues with noise and a few lacked proper maintenance.
Amenities
7.22
Some amenities lacking such as limited breakfast options and charges for parking.
Value for Money
7.68
Some perceptions of high prices in relation to the services offered.
Food and Beverage
7.73
Generally positive feedback on breakfast but noted lack of options.
Overall Experience
8.2
Positive experiences from most guests overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:38

Property Description

Modern Amenities and Features

Located in the heart of downtown Ottawa, Holiday Inn - Ottawa Dwtn - Parliament Hill offers modern guestrooms equipped with flat-screen TVs, mini-refrigerators, and complimentary toiletries. Guests can also enjoy the convenience of a tea/coffee maker and microwave in every room.

Dining and Fitness Options

Indulge in a culinary experience at the on-site Plate Gastropub (OPENING SOON) or stay active at the modern fitness centre during your stay. Whether you're a food enthusiast or fitness buff, this hotel caters to all your needs.

Convenient Location

With Parliament Hill and Byward Market just a short distance away, and shopping at Rideau Centre within reach, Holiday Inn - Ottawa Dwtn - Parliament Hill offers the perfect blend of convenience and comfort for your stay in Ottawa. Book now for an unforgettable experience!

Important information:

Please note that cash, debit and pre-paid credit cards are not accepted as a method of payment by this hotel.

Please note that the hotel offers limited on site self-parking for vehicles with a maximum height of 6 feet, subject to charges. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

7.9
Based on 801 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 8.2
C
Charmainne Gizelle • solo_traveller • ca
10
Pros:

The location was excellent. Walking distance to everything you want to see downtown

2026-08-29 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-08-29 • via Nuitee
Y
Yuriy • solo_traveller • ua
10
2026-08-28 • via Nuitee
J
Joaquim M • solo_traveller • br
9
Boa localização
Pros:

Localização e comodidade.
Funcionários atenciosos

Cons:

Falta do café da manhã

2026-08-28 • via Nuitee
S
Sharon • solo_traveller • nz
7
2026-08-28 • via Nuitee
M
Monica • family_with_children • ca
10
2026-08-27 • via Nuitee
A
André • solo_traveller • fr
8
Pros:

Situation
Bagagerie

Cons:

Climatisation bruyante
Une partie du personnel de l'accueil non bilingur

2026-08-27 • via Nuitee
Z
Zahida • family_with_children • ca
9
Très agréable à très bientôt
Pros:

Le calme,l'accueil chaleureux,,la propreté
Une petite balade est vous êtes devant le parlement, le centre cf rideau ,le musée des beaux arts,le canal rideau

2026-08-27 • via Nuitee
C
Chiara • extended_group • it
8
2026-08-26 • via Nuitee
A
Arath • couple • ca
10
2026-08-26 • via Nuitee
C
Carmina • solo_traveller • ca
6
2026-08-26 • via Nuitee
E
Eduardo • solo_traveller • ca
1
2026-08-26 • via Nuitee
I
Ian • solo_traveller • gb
7
2026-08-26 • via Nuitee
A
Alexia • family_with_children • mc
8
2026-08-25 • via Nuitee
T
Tharun • couple • gb
10
2026-08-25 • via Nuitee
Y
Yongchil • extended_group • ca
8
Great breakfast to start your day
Pros:

Great location, excellent breakfast and restaurant menu.

Cons:

A bit pricey for the standard

2026-08-24 • via Nuitee
M
Mikulicic • family_with_children • ca
7
The room was OK. The hotel was OK. Location was OK. Price was on par with others.
Cons:

There was no plug for the bathtub. We stayed for several days and although having asked for one early in our stay, and then again another day, they were never able to find one. Our room was not cleaned on the second day and when we asked for coffee pods the next morning they never came.

2026-08-24 • via Nuitee
E
Esteves • couple • pt
9
2026-08-24 • via Nuitee
M
Marta • couple • es
8
Pros:

La habitación era muy cómoda, muy limpia y muy bien comunicada

Cons:

Demasiados muebles en la habitación que no dejan espacio para las maletas

2026-08-24 • via Nuitee
S
Suguna • couple • ca
10
Excellent!
Pros:

Quiet area.

Cons:

The waiting area for taxi is too small

2026-08-23 • via Nuitee