UpValley Inn & Hot Springs, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.8 (848 reviews)
1865 Lincoln Avenue , Calistoga , US
+1 707-942-9400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Friendly Service
Great Location
Cons:
No onsite food
Small hot tub
Noise from busy road

Categories

Cleanliness
9.05
Multiple reviews mention rooms being clean and well maintained.
Service
9.05
Staff is described as friendly and accommodating, with excellent service overall.
Location
9.05
Conveniently located within walking distance to downtown amenities.
Room Quality
8.75
Rooms are clean and comfortable, though some mention room size and noise from the road.
Amenities
8.75
Amenities are good, though the hot tub and pool needed maintenance and can get crowded.
Value for Money
8.75
Guests felt the hotel provided good value for the price with reasonable rates.
Food and Beverage
8.25
No onsite food available, but complimentary coffee in the lobby is appreciated.
Overall Experience
8.75
Overall experiences reported as positive with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:48

Property Description

Luxurious Amenities
The UpValley Inn & Hot Springs, Ascend Hotel Collection offers guest robes, iHome docking stations, and comfortable beds with duvet covers in every room.

Geothermal-Heated Pool
Relax in the outdoor pool and hot tub, naturally heated by an underground hot spring. Experience the rejuvenating benefits of geothermal-heated mineral water on your stay.

Prime Location
Situated in the heart of Napa Valley Wine Country, this hotel is just minutes away from popular attractions like the Napa Valley Wine Train and prestigious wineries such as Sterling Vineyards and Rombauer Vineyards.

Experience luxury, relaxation, and convenience at UpValley Inn & Hot Springs, Ascend Hotel Collection. Book now to indulge in the ultimate Napa Valley getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 848 reviews
Cleanliness: 9.05
Service: 9.05
Location: 9.05
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
C
Chanan Merari • extended_group • il
10
2026-11-05 • via Nuitee
S
sita • solo_traveller • gb
9
Calistoga
Pros:

Pleasant, very helpful friendly staff.
Modern clean, medium sized room. Clean bathroom and powerful shower.

Cons:

All good.

2026-11-05 • via Nuitee
J
Jeff • solo_traveller • us
8
2026-11-03 • via Nuitee
M
martha • couple • us
8
comfortable and good location
Pros:

We really enjoyed the sauna and steam room.

Cons:

unfortunately, the pool had some repairs going on the last day we were there and we were not able to use the facilities.

2026-10-28 • via Nuitee
A
andrew • family_with_children • gb
10
2026-10-27 • via Nuitee
P
Patricia • couple • ca
6
Far from town but affordable
Cons:

Deceiving re hot springs

2026-10-24 • via Nuitee
J
Juan Carlos • couple • us
10
We had a nice stay.
Pros:

Room was spacious and clean. The property had a few amenities like pool and Sauna and an picnic area with tables and umbrellas.
Close to the town restaurants.

Cons:

Some rooms face the main road so it can be noisy.

2026-10-23 • via Nuitee
P
Penny • solo_traveller • us
7
Good value and close to town in Calistoga
Pros:

Friendly no frills place - good value compared to more expensive properties

Cons:

Our patio along with many rooms overlooked the parking lot so it wasn’t very scenic

2026-10-18 • via Nuitee
E
Emily • couple • gb
10
Pros:

Absolutely fabulous stay here! Great location, calistoga is beautiful with lots of wineries around and offered a shuttle bus. Napa is around 30-45 minute drive depending on traffic. Would recommend to anybody!

2026-10-17 • via Nuitee
G
Grant • solo_traveller • us
10
Great stay in wine country
Pros:

Comfy bed, beautiful grounds, hot springs pool, hot tub, steam room and sauna all included in price of room. Amazing. Also short drive to downtown eateries.

Cons:

Nothing notable. We'll be back.

2026-10-12 • via Nuitee
S
Scott • family_with_children • us
9
All was well done !!
Pros:

I think the best was the walk in shower! Floor could have been less slippery when wet but small issue.

Cons:

Only thing I would have liked in the room was a guide for TV channels. Searching one by one was a pain!

2026-10-08 • via Nuitee
A
Aubrie • couple • us
7
Quiet and convenient stay in Wine Country
Pros:

The staff was accommodating, we arrived a little bit early and they were able to check us in. I like how quiet our hotels, it’s right outside of Calistoga so convenient to walk to dinner and coffee shops, but just quiet enough where you don’t hear the noise from some of those places.

Cons:

I didn’t like that we had to request to have our rooms cleaned, we stayed there for a total of five nights and after the third night, I thought that someone would come in and at least give us new towels and make the bed, etc. It was very odd that this has to be a request.
Also, the air-conditioning didn’t work the best. It was fairly hot while we were there, low 90s, but even with the air-conditioning set on 60 it barely kicked on.

2026-10-07 • via Nuitee
D
David • extended_group • us
10
2026-09-17 • via Nuitee
E
Emily • couple • us
10
2026-09-16 • via Nuitee
M
Michael L. • couple • us
10
2026-09-15 • via Nuitee
R
rbrown5518 • Couples • Oceanside, California
2
The GM called the police to kick me out the room
Pros:

We have stayed at Up Valley many times, and this was to be our Ann. memories week during a wedding in Napa.
We made our plans in June and drove 9 hours to have the current GM call the local police to drag my wife and I out of the room. The reasons are not clear. After staying in 100 hotels around the world, this was the worst. The local police officer's off-the-book comment to me was "he will not do this GM dirt work" for ZERO reason.

2026-08-28 • via Tripadvisor
P
Paul • family_with_children • us
8
Nice comfortable rooms
Pros:

Location is good
Room very clean and comfortable

Cons:

No breakfast - was a surprise, when I booked, I specifically selected "breakfast included"
Price for just room a bit excessive
Front desk person not very friendly

2026-08-28 • via Nuitee
D
Diane • couple • us
7
I wouldn’t choose it again
Cons:

The pool was too warm, no breakfast , too costly,
The outside sitting area was overlooking a gathering area that was too close so no privacy

2026-08-27 • via Nuitee
P
Pearl • couple • us
10
Very nice
Pros:

Cozy

2026-08-25 • via Nuitee
P
Pearl • couple • us
10
I like the male cashier when we entered to check in, sooo nice.
Pros:

Nice and cozy

2026-08-25 • via Nuitee