Willis Wellington Hotel

Hotels
7 (3724 reviews)
355 Willis Street , Wellington , nz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Room quality needs improvements

Categories

Cleanliness
6.75
Mixed reviews; some rooms were tidy, but others noted cleanliness issues.
Service
7.75
Staff were friendly and helpful, but there were some issues with unresponsive service.
Location
8.25
Great location mentioned multiple times, close to the city centre.
Room Quality
6.75
Rooms were described as basic, old, and needing maintenance.
Amenities
6.25
Limited amenities noted; gym was dated, and breakfast options were lacking.
Value for Money
8.25
Many reviews highlighted the hotel as excellent value for money.
Food and Beverage
5.25
Breakfast options were lacking and cafe not available.
Overall Experience
6.75
Generally satisfactory experience but with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:07

Property Description

Prime Location in Cuba Quarter

Located in the vibrant Cuba Quarter of Wellington, Willis Wellington Hotel offers a prime location just a short walk from Renouf Tennis Centre. Immerse yourself in the city's cultural hub and explore the nearby Aro Valley for mountain biking adventures.

Modern Amenities for Comfort

Each non-smoking room is equipped with a flat-screen TV, satellite channels, and free WiFi. Enjoy the convenience of a desk, refrigerator, and tea/coffee making facilities in every accommodation.

Convenient Access to City Attractions

With Wellington's popular café and boutique precinct just a 5-minute walk away and the picturesque waterfront a mere 20-minute stroll, Willis Wellington Hotel provides easy access to the city's top attractions. Book your stay now for a memorable Wellington experience.

Important information:

Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodations charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7
Based on 3724 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.25
Room Quality: 6.75
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 5.25
Overall Experience: 6.75
M
MARINA solo_traveller es
6
2026-08-22 via Nuitee
N
Nicholas couple nz
4
Pros:

Great location and very friendly staff

Cons:

Room was very dated, dark and cold with inadequate heating. We couldn’t get any hot water for our showers. The view was of a dirty landing. Multiple utility noises woke us early in the morning. This is a budget hotel, but there is significant room for improvement.

2026-08-22 via Nuitee
D
dong family_with_children nz
5
性价比 一般
Pros:

没有早餐,服务人员态度好,但是酒店设施实在是太老了。

2026-08-20 via Nuitee
E
Elizabeth solo_traveller nz
8
Pros:

Staff very friendly and accommodating.
Great location.

2026-08-17 via Nuitee
A
Amalia couple gr
10
Very good stay in Wellington!
Pros:

Very good accommodation at a moderate price!

2026-08-15 via Nuitee
A
Anne couple nz
8
Very good location, everything we needed for an overnighter at reasonable cost.
Pros:

Good sized room, comfy bed, good facilities although bathroom could do with update

Cons:

Bathroom was a bit worn out

2026-08-13 via Nuitee
M
Maree solo_traveller nz
7
2026-08-12 via Nuitee
L
Leo solo_traveller lu
3
Avoid.
Pros:

The staff is nice

Cons:

The curtain was stained brown from what I presume to be coffee, there were no bed lamps in my room, the bathroom hadn't been cleaned seeing as there were finger prints on the flush mechanism and there were used napkins etc under the bed so Im not sure the room was cleaned either.

2026-08-11 via Nuitee
K
Karen couple nz
6
Pros:

Location

Cons:

Very basic, rundown.

2026-08-08 via Nuitee
R
Riley scott couple nz
7
Bed was a bit uncomfortable apart from that everything was good and great value
Pros:

It was a cosy place good access to town

Cons:

Heater was odd sometimes heated sometimes didn’t bed was a bit uncomfortable

2026-08-07 via Nuitee
G
Gary solo_traveller nz
8
2026-08-05 via Nuitee
W
Wendy couple nz
8
Perfect for a one night stay. We will be back
Pros:

Close to the city, surprisingly quiet, comfortable

Cons:

Nil

2026-08-05 via Nuitee
K
Karliegh couple nz
8
2026-08-05 via Nuitee
M
MacMillan solo_traveller nz
7
2026-08-05 via Nuitee
S
Steve solo_traveller nz
6
2026-08-05 via Nuitee
G
Glenise couple nz
5
Pricing excellent. Staff kind and helpful. Appreciated that my luggage was stored for later collection.
Pros:

Staff very helpful. Price very competitive.

Cons:

The dirtiest toilet ever … a good 3cm of dried faecal matter seeping from under the rim of the toilet . . I had also been clear I was disabled but was allocated a shower over a bath with no bars to hold onto to get in and out or for safety in the shower.
Steps up from street on both sides of entrance … ramp up one side would have been helpful for elderly or disabled people, or those with prams.

2026-08-05 via Nuitee
S
Salter solo_traveller nz
8
Pros:

Great value for money. Very comfortable clean room

Cons:

Nothing

2026-08-04 via Nuitee
S
shaun solo_traveller nz
10
2026-08-04 via Nuitee
S
Steve couple nz
6
2026-08-04 via Nuitee
S
Steve couple nz
6
2026-08-04 via Nuitee